Accounts Manager

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Website Performance Monitoring & Optimization:

• Monitor website load speed and ensure optimal user experience across devices.
• Identify performance gaps, suggest improvements, and track progress.
• Conduct website audits focusing on technical SEO, usability, and site speed.

Visual Analytics & User Behavior Analysis:

• Track visual analytics (heatmaps, session recordings) to identify issues.
• Report on user behavior patterns and suggest actionable improvements.
• Identify and report website issues such as broken links, slow-loading pages, or improper visual elements.

Collaboration & Reporting:

• Work with the marketing and development teams to align website goals with business objectives.
• Provide regular performance reports, highlighting issues, insights, and recommendations for improvements.

Hiring at JRG Financial Services Pvt Ltd

Summary of Hiring Deputy Manager/Asistant Manager

Role:

1. Process client instructions, forms, and applications

2. Follow up to ensure that appropriate timely action was taken on customers' instruction

3. Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution

4. Maintain updated records of applications and relevant documents

5. Follow communication procedures, guidelines, and policies

Apply Here- https://jrgfinancial.com/join-our-team/

Qualifications

Minimum Graduate

About Us:

We’re a team of finance and technology enthusiasts who enjoy revolutionizing the investment industry through digital products & services. We’re building the next generation investment management platform for our financial professional customers so they can build better investment portfolios & help their clients retire in style.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day!

Responsibilities:

• Design, develop, test, deploy and maintain highly performant api-driven web applications on our stack (Angular, React, SASS, Java SpringBoot, Mulesoft).
• Design and implement REST APIs to industry/company standards
• Work with our amazing product design team to develop and iterate on user interfaces that bring simplicity to complicated financial data.
• Interact with engineering members across the organization to ensure consistency in engineering practices and foster active exchange of ideas
• We have development centers in Atlanta, Houston, New York City and India and the ability to collaborate across a global organization is a key skill.
• Perform peer code reviews. Review performance, security and flexibility of the code.
• Participating in agile ceremonies (e.g. daily standup, release and sprint planning, demos, scrum of scrums).
• Work with Architect to define technical roadmaps
• Participate and help to evangelist and promote enterprise solutions with business and technology partners

The Experience You Bring:

• 2+ years experienced in front-end frameworks, such as Angular and React
• 3+ years experience in back-end technologies, such as Node.JS, ExpressJS, or Java Springboot
• 1+ years experience with Mulesoft or API development
• Experience with core AWS services
• Experience working in an Agile team and environment
• Familiarity with software engineering support systems and tools, such as Git, Jenkins, Bamboo, Gulp, Bower, Maven, Log4j
• Familiar with SSO solutions, such as SAML, OAuth, OpenID a plus
• Knowledge of the Financial Services industry a plus
• Good to have:
• Experience with DevOps tools like Docker, Kubernetes, Jenkins, etc.
• Experience in developing microservices-based architectures
• Knowledge of frontend technologies like HTML, CSS, and JavaScript
• Experience with Python technologies

Responsibilities:

· Excellent knowledge of all leading social media platforms such as, Facebook, Twitter, Instagram, LinkedIn etc.

· Assist with the planning of marketing strategies to help drive traffic and engagement to the website

· Produce content for social media channels such as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Keep up to date with any social media trends

· Track social media influencers

· Ensure you produce a consistent brand message across all the social media channels

· Regularly monitor competitor social media sites and create competitor analysis reports

· Contribute to the company blog

· Assist with social media performance reports

· Engage with social media users and respond to any mentions over Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.

· Writing effective SEO content for blogs, websites and social media accounts.

· Coordination with the digital marketing team to report findings and recommendations.

Qualifications:

· Outgoing and easy to work with.

· Substantial social media presence.

· Ambitious and hardworking.

· Knowledge of Adobe Photoshop/ Illustrator and video editing is an added advantage.

· Excellent communication skills

Relevant experience in determining a target audience and how to cater to unique marketing campaigns to capture their attention.

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.

Greetings!!!

We are hiring PHP Developer with Ionic Framework

Experience : 3 to 5 Yrs

Location : Chennai, Adyar

Mode of work : Permanent

Job Description :

· Proven software development experience in CorePHP with Advanced Versions

· A candidate with strong OOP skills as well as strong web front end skills (HTML, CSS, JS, jQuery etc.)

· Experience in any one of the PHP Frameworks (Laravel, Codeigniter, Zend)

· Mandatory to have Ionic Framework

· Experience in CMS (Joomla, Wordpress ), AWS (Amazon Web Services) will be added advantage.

· Exposure in Elastic Search, MySQL preferable.

· Passion for best design and coding practices and a desire to develop new bold ideas

· Excellent communication skills. The candidate must be able to communicate with clients in the UK directly.

We are looking for a React Native developer interested in building performing mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native.

• Firm grasp of the JavaScript (and TypeScript or ClojureScript)language and its nuances, including ES6+ syntax
• Knowledge of (functional or object-oriented)programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage
• Experience with automated testing suites, like (Jest or Mocha)