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Responsibilities: • Should have experience in Pre-Sales, Business Communication and Technical Documentation. • Should have exposure to International and Digital Techno-sales. • Writing Proposal / Costing / Negotiations / prepare project schedules, review and check procedures and documentation. • Execute in an intense, fast-paced, and highly iterative environment • Work with Global Teams to Optimise the Customer Relationship Assisting in Winning New Sales Projects • Create unique and effective sales pitches. • Coordinating with the developers and designers for clients requirements. • Excellent communication skills, having the experience to deal with foreign clients. • Should have prior experience in Software or Web Development Company. • Candidates should be dynamic enough to achieve our monthly or quarterly targets. • Should have good exp into Technosales /Online Sales and Lead Conversion mainly and good documentation skills. (1 liked)
We are looking for a motivated and energetic product analyst to assist us in recommending the best products and launch strategies to increase company profitability. The product analyst responsibilities include working closely with different departments within the company, analyzing product data to make product recommendations, interviewing customers to receive customer feedback, and compiling product data. You should be able to study products on the market in order to create a better product. To be successful as a product analyst, you should be able to monitor product performance on the market to meet or exceed sales forecasts. A top-performing product analyst is able to ensure that product costs remain within company budgets. Product Analyst Responsibilities: Evaluate the company products and compare them against industry trends. Develop an understanding of company products to meet the company's current and future needs. Provide assistance with product and rating reviews. Develop and oversee small to medium scale projects. Analyze metrics to continually improve company products. Contribute to company operations, such as costing, inventory control, planning, and budgeting. Assist the company in achieving short and long-term goals relating to product growth. Work with other company departments to improve the analysis and presentation of products. Product Analyst Requirements: Masters’s degree in business, economics or any related field. Previous product analysis experience. Extensive knowledge of Microsoft Office Suite (Outlook, Excel, Word, Powerpoint) is preferred. Proficient in database software. Strong communication skills. The ability to work under pressure and adapt to change. The ability to balance customer needs against the company’s vision. Excellent time management skills.
Work Days- Sunday to ThursdayDay ShiftBanking DomainJob Description :1. Candidate should have Strong SQL skills and manipulate large data sets in a database.2. Advanced Excel proficiency including Pivot tables, lookup/hookup, graphs, etc.3. Knowledge and experience in the Banking industry are preferred.4. Top decile SQL skills are a MUST (Experience in Hive/Spark-SQL is strongly preferred)5. Should possess a strong combination of analytical, technical, and business savvy.6. Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously.Must be comfortable in ambiguity and constantly evolving environment Key Responsibilities :1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.3. Understanding client requirements and converting them into technical and business deliverables.4. Leverage data warehouse and other data sources to answer business queries.5. Doing the ad-hoc analysis and presenting results in a clear manner.
Are you able to simultaneously see the big picture while understanding the minutiae of a project? Do you excel when you need to switch between business and technical context? ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech. Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way. As consultants, we work with our clients to ensure we’re evolving their technology and empowering adaptive mindsets to meet their business goals. You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will learn to use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day. What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will spend time determining what outcomes software must achieve, assessing how it will be used, and then generating bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time. You’ll spend time on the following: Partner with teammates to understand and articulate product vision for clients You will facilitate and lead workshops that generate customized business solutions You will help companies from a variety of industries achieve true, differentiating outcomes You will analyze the as-is situation and collaborate with clients to create artifacts (personas, epics, stories, etc.) to maximize value You will facilitate analysis workshops through “innovation games” with senior client stakeholders to outline business vision, objective, product roadmap, and a project release plan You will be an effective liaison between the client and your team will consist of SMEs, C-suite executives, developers, quality analysts, tech architects, user experience designers, project managers, etc to manage the product backlog and keep an eye on the software delivery Collaborate with teammates on the analysis and design of complex business applications using the latest technologies You will conduct workshops and work on custom software in software delivery teams helping to disrupt industries You will be involved in the Analyst community to share knowledge, mentor and evangelize Agile, Lean, and Continuous Development analysis best practices You will work in agile teams that facilitate organizational transformations for medium- and large-scale businesses Develop your career outside of the confinements of a traditional career path by focusing on what you’re passionate about rather than a predetermined one-size-fits-all plan Here’s what we’re looking for (5+ years): You have a track record of delivering impactful software, ideally on a collaborative software delivery team You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery, and can draw a line directly from an overarching client strategy to your team’s outcomes An interest in coaching others, sharing your experience and knowledge with teammates You enjoy unearthing the root cause(s) of a client’s pain points, validating a business opportunity or problem and partnering to deliver a solution You are a well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise You’re resilient and flexible in ambiguous situations and can approach challenges from technical and business perspectives You have a genuine passion for quality software and the know-how to get from sketch to code
Behavior Labs team: The Behavior Labs team sits at the centre of the company and curates the Mia coach, that produces the content and insights to bring about behavior change. It pushes out to enterprise users, insights about expected performance behavior during a business period. It enables enterprises to influence the behaviors of sales personnel from encouraging early starts to push for lightning finishes. It guides enterprises on how to monitor and manage the behavioural journey that would lead to positive outcomes. Thousands of sales and customer service personnel across the globe are influenced and nudged towards behavior change that results in better performance outcomes. The behavior lab has two key tasks – use the latest thinking in the space of BE and employee performance to enable specific user groups performance and developing a holistic understanding of the user and mining those insights to consistently fine tune the product. This team contributes towards the development of the digital design interface through which users view the nudge. The team also prepares behavioral analytics decks for clients on a regular basis. We are looking for a new age candidate for the position of a Behavioral Researcher to work in an environment that is in the frontier of using human behavioural understanding and technology to influence behavior change amongst enterprise workers. Key responsibilities will include: Generating insights about behavior from a range of data sources; developing testable propositions Conducting original research (e.g. small-scale experiments; feasibility studies to test interventions, qualitative research); analysing quantitative and qualitative data. Understand the trade-offs between different research methods (i.e. quant vs qual, survey vs experiment, A/B tests etc.). Action the use of behavioral science concepts into the development of the nudge engine. Keep a continuous watch on new developments in the BE field to adopt and apply into product design. Use behavioural science to create contextual information, communication ideas that can influence action amongst user groups and drive them towards a behavioural journey. Be intellectually curious and open to innovation but maintain objectivity to ensure that the focus remains on the scientific foundation in which the product is built. Good communication and influencing skills, both verbal and written, for a product development & customer facing audience. Specifically, the ability to communicate to these audiences in industry language. This role requires a person with curiosity and a passion for inquiry, comfort with ambiguity, and an entrepreneurial/learning mindset. Self-motivated and flexible, this person will be adept at both creative and analytical thinking. This is a highly collaborative role which requires the ability to work across the organisation’s product & design teams to develop appropriate ways to bridge the intention – action gap amongst users.
Role Overview We’re looking for a Sr.BA – UX who will be responsible for identifying and defining product feature requirements and helping to determine solutions to meet business needs or resolve business problems. You will focus on growing and developing the end services offered by our existing clients. You will also build business cases for the prospective clients and thereby demonstrate the value proposition of our products. In this role, you will closely work with our Clients, Directors and Thence Team. Duties & Responsibilities Business Function Understands business strategy and goals by studying the business function, collaborating with the client and gather business requirements. Documentation of formal requirements, use cases, user stories, User Journey which ensure that the UX solutions proposed are fit for purpose, meet business needs and are operationally sustainable. Collaborate with UX team members to maximize and leverage the understanding of business functional and non-functional requirements. Manages the progress of projects by tracking activity, resolving issues, and recommending actions; Provides senior management and client stakeholders with regular updates on deliverable timeline and project status. Team Function Complete ownership of project delivery, utilising the available resources Hiring quality talent to the team, evaluating assignments, taking interviews Help groom in-house talent to become leaders by constant guidance and feedback Manage multiple resources on reporting relationship, evaluating performance, handling appraisals Competencies Collaborating on user experience planning Consulting with clients and a range of team members Researching interaction design trends and apply to deliverables Researching technology trends that apply appropriately for a given project Creating/designing wireframes, process flows, user personas, and journey maps Use storyboarding, task analysis, and user research tasks to capture and develop user requirements Conducting user research activities such as usability testing, ethnographic research, card sorts, and surveys Analyze web analytics to generate meaningful usage insights. Skills Required Working with business to identify opportunities for improvement in business operations and processes through facilitation, elicitation, visual modelling and critical thinking Ability to effectively conduct requirements gathering sessions and concisely documenting the outcome Understanding of the business requirements, capture and track the details required to produce the end product, and document same in the form of user stories / use cases and process flow maps, content matrix Strong analytical and problem-solving skills and a self-starter. Ability to take initiative and proactively offer suggestions and resolutions. Proactive problem solver who, handle multiple complex projects and tasks. Great communication skills; the ability to clearly explain design decisions and process to anyone in the company. Entrepreneurial mindset and self-starter who actively seeks ways to improve the customer experience. Excellent verbal and written communication skills. Skill Sets Agile Methodologies Scrum Client Handling Resource Planning Project Management Business Analysis Requirement Gathering Wireframes Work Breakdown Structure Team Management Qualification/Experience Required The ideal candidate will be an inspiring and confident team player with: Bachelors or Masters Degree in Management (desirable) Above 4+ years of Business Analysis/Project Management experience in UX environment (desirable) About Thence Thence is a dedicated Digital UI/UX Design Agency with emphasis on Deep User Research, Lean UX Design Methodology, and Continuous Optimization. Our proprietary user-centric KaiXen framework progressively improves the User Experience of your digital assets. Working with Start-ups, Small & Medium Businesses, and Enterprises across the globe, our UI/UX solutions span Web and Mobile Apps, Websites, AR/VR, and Chat/Voice applications. With a mission to enable every business to offer the best of User Experience, our vision is to empower the next billion with usable technology. Founded as WinkTales in 2012, Thence started as a niche UX Design Studio and has since transformed to offer full-cycle UX Solutions. We are a Clutch.co Global Top 15 UI/UX Design Agency. Services: UX Design | UI Design | UX Research | Interaction Design | UI Development | UX Testing | UX Audit | AR/VR Experiences | UX Life Cycle Management | UX Lab Please check about the company, our work and culture at www.thence.co Why Thence Clutch Global Top 15 UI/UX Design Agency & ranked #2 in India Accelerated learning environment amongst talented team members Culture that promotes challenging oneself & continuous improvement Perks & Employee friendly policies End- to-end Ownership given to team members
1.Demonstrating the product features to new customer (Online or Onsite) 2.Product show cases to client team during Implementation or after GoLive (after releasing the feature in Live). 3.Preparation of Business Case Document & coordinating with client or vendor team to understand the business objective or business need 4.Preparation of Business Requirement Document (BRD), Functional Specification Document (FSD) and Software Requirement Specification (SRS) along with sign-off from client team. 5.Designing Wire Frames & Prototype Documents along with sign-off from client team. 6.Regular follow-ups on any pending sign-off’s from stakeholders. 7.Regular follow-ups with Dev Team to complete the pending requirements. 8.Responsible for preparation of Use Case Document in collaboration with Testing team 9.Follow-up with client on further clarifications on requirements along with any additional information. 10.Scheduling the meetings with Client & Dev team for any technical clarifications 11.Responsible to maintain Requirements Tracker & ensure updating the same on daily basis or Weekly basis for project status reporting to Management 12.Responsible to maintain Work Tracker on BRD, FSD, Prototype or any other document & ensure updating the same on daily basis or Weekly basis for status reporting to Management 13.Validating the requirements as per BRD, SRS, FSD or Prototype or any other business document & ensure the readiness of the system. 14.Responsible for requirements verification – Functional or Regression Testing (if necessary) 15.Preparation of Release Notes & sharing the same with Client. 16.Handing over the user manuals 17.Regular follow-ups with Dev Team on pending tickets or issues raised by Client team. 18.Answering Request for Proposal (RFP) & Request for Information (RFI). 19.Preparation of Solution Approaches (applicable for New & Maintenance projects), Proposal Document (Applicable for Maintenance projects). 20.Preparation of Business Presentations (Power-Point Presentations) or Project Status Meeting presentations. 21.Preparation of Brochures 22.Responsible to answer Magazine or Interview Questions shared by Media
Designation Business Analyst Work Location Mumbai Reports to Team Leader About You: A Graduate or Post Graduate in Engineering/ Computer science or holding any diploma in computer science/IT. A self-starter/team player who is excited to work in a fast-paced environment with an ability to multi-task and work independently with minimal supervision. Should have 2+ years of Business Analysisexperience preferably on a product-based company. Must have exposure on working with industry trends and MVC architecture. Must possess excellent communication skills in English. About the JOB Involved in the design or modification of business systems or IT systemsTo Collaborate with engineering leads and senior architects to create and design various applications for the company. Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs. Gathers, documents, and analyzes business needs and requirements. Developing technical solutions to business problems, or to advance a company'ssales efforts, begins with defining, analyzing and documenting requirements.
We are looking for a Business Development Manager for or Innovation practice.The responsibilities shall encompass overall responsibility for sales, market tracking, engagement and closure in a designated territory for various QAI and QGlue offerings. Broadly the responsibilities would include: Business development/ sales.- Key Account Management- Create and service new and existing accounts, geographic areas and lines of business.- Conduct market research and competitor analysis to identify opportunities for increasing sales.- Presales Strategies for client acquisition and closure.- Seeking and Nurturing Partnerships & Alliances.- Make proposals, demonstrations & presentations to corporate clients.- Responding to RFPs, RFIs, RFQs.You are a perfect fit if- You are a self-driven, ambitious and have a go-getter attitude.- Have 3+ years of relevant experience.- Have exposure and understanding of Design and Innovation space.- Have premier institute education.- Are willing to travel.- Have experience in Solution selling and Key account management for enterprise accounts- Global cultural sensitivity and exposure will be an added advantageAbout the Company:Promoted by QAI (a 30 year-old transnational consulting organization), QGLUE brings a unique design and innovation-led, human-centered approach to building products, services, and businesses in today's - experience economy- making future living better with happier people.QGLUE's service design, design research practice delivers solutions for customers worldwide. It has a lean, agile approach to deliver real customer value by combining analytics, process modeling, and simulation with human-centered design.Website: http://www.q-glue.com
Business Analyst I JD for ‘Business Analyst - I’ Resource Experience Required - 6 to 8 years Location - India Summary The ‘Business Analyst’ works closely with the business and technical teams. This role is a major contributor to the requirements specification deliverable, writes the business and functional requirements and ensures the analytical, build, test and deployment tasks related to both internally developed as well as third party solutions are successfully completed. Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables and negotiate on product functionalities. The BA understands software development processes and is very analytical with problem-solving and conflict resolution skills to help identify, communicate and resolve issues. To be successful in this role, the candidate must be a detailed-oriented, inquisitive, selfstarter with excellent communication and negotiation skills, enjoys working independently and thrives working under deadlines. Key Duties and Responsibilities Define configuration specifications and business analysis requirements. Create detailed requirements documents and translate into functional specifications Performs feasibility analysis, scope projects, and work with project management teams to prioritizes deliverables, and negotiate product functionalities. Participates in Integration Testing and User Acceptance Testing (UAT) and Functionality Testing. Report on common sources of technical issues or questions and make recommendations to the product team. Own and develop relationship with partners and work with them to optimize and enhance integration. Partner with multiple teams to develop overall solution design, costing and business case Communicate key insights and findings to the product team. Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer (User Experience Analysis). Communicate with internal colleagues to understand the needs of the client and the organization. Work with external stakeholders to understand and investigate feedback relative to the service, function and/or product. Use data modelling practices to analyse findings and deliver recommendations for strategic and operational improvements. Gain agreement, usually from senior management, of the best method of introducing recommendations to the business. Business Analyst – I Communicate the benefits of the recommendations across departments and take lead to address if any uncertainty and concern. Produce written documentation to support the work, report on the findings and to present to the stakeholders when necessary. Support the staff and teams in making recommended changes, including assisting in RCA and issue risk mitigation preparation. Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation. Monitor and control scope creep as well as manage changing requirements. Maintain collaboration and core understanding to avoid any type of rework. Share knowledge and learnings from past project experience, seek guidance from Senior BA/s as necessary. Educational Qualification & Experience Required 6 - 8 years of work experience with a minimum of 5 years as a Business Analyst. Bachelor’s Degree required with a preference in Computer Science. Experience eliciting requirements and testing. Demonstratable experience analysing data to draw business-relevant conclusions Background in data modelling and visualization techniques as well as prototyping tools. In-depth knowledge of the Software Development Life Cycle. Solid knowledge agile methodologies like Scrum and Kanban. Proven experience writing user stories and acceptance criteria. Prior experience validating functional and user acceptance test cases. Thorough understanding in contact centre processes, contact centre KPIs and related metrics. Knowledge of automated dialers. ACD systems, OMNI Channel Solutions & CTI. Good knowledge of Data Analysis, SQL – DML commands. Strong written and verbal communication skills including technical writing skills. CBAP or equivalent preferred. Prior experience and understanding of Agile Methodology preferred. Prior work experience within BPO or KPO domain preferred.