Business Analyst- Mumbai (Andheri)

Position: Retail sales Manager (Jewellery Showroom)- female

Location: Mehrauli, Delhi

Experience: 4+ year in jewellery retail sales

Qualification: Any

Industry: gems/Jewellery/ retail

Job Summary:

The Retail Sales Associate will be responsible for providing an exceptional customer experience in a jewellery showroom environment. This individual will assist customers in selecting high-quality jewellery pieces, ensure customer satisfaction, and drive sales through excellent product knowledge and personalized service.

Key Responsibilities:

Customer Interaction & Sales:

·         Greet customers warmly and assist them in their purchase journey, addressing their needs and preferences.

·         Provide expert advice on product selection, materials, designs, and customization options.

·         Achieve daily, weekly, and monthly sales targets by actively engaging with customers and promoting high-value jewellery.

·         Demonstrate a deep understanding of the brands jewellery collection, including current trends, designs, and quality standards.

Product Knowledge & Display:

·         Maintain up-to-date knowledge of the full range of jewellery products and services.

·         Ensure the jewellery display is attractive, organized, and reflective of current promotional campaigns.

·         Manage stock levels and report any low inventory or stock discrepancies.

Customer Service & Relationship Building:

·         Provide personalized service, making recommendations based on individual customer preferences and requirements.

·         Handle customer inquiries, complaints, or returns in a professional and timely manner.

·         Build long-term relationships with clients by providing exceptional after-sales service and follow-up.

Sales Transactions & Documentation:

·         Process sales transactions accurately and efficiently, including cash, credit card, or finance options.

·         Maintain proper records of sales, returns, and exchanges, ensuring all documentation is up-to-date and compliant with store policies.

Store Maintenance & Operations:

·         Assist in the visual merchandising of the showroom to enhance the customer shopping experience.

·         Ensure the showroom is clean, organized, and welcoming at all times.

·         Participate in stock takes, inventory management, and quality checks for jewellery items.

Team Collaboration:

·         Work closely with fellow sales associates, store managers, and other team members to ensure smooth store operations.

·         Participate in team meetings and training sessions to continuously improve product knowledge, sales techniques, and customer service skills.

Qualifications & Skills:

Education: High school diploma or equivalent; a degree in Business or Retail Management is a plus.

Experience: Proven experience in retail sales, preferably in the jewellery industry.

Skills:

·         Strong sales abilities and target-driven attitude.

·         Excellent communication and interpersonal skills.

·         Ability to build rapport with customers and offer personalized advice.

·         High attention to detail, especially in handling valuable products.

·         Basic computer skills for handling sales systems, inventory, and reports.

·         Knowledge of jewellery, gemstones, and metals is preferred.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 88 O2 74 97 43

● Attend and manage non-sales inbound calls.

● Resolve issues or escalate to relevant teams (Ops, Sales, CX, and Tech).

● Assist with booking changes, payment queries, and property information.

● Update all customer interactions accurately in the CRM.

● Follow up on open tickets until closure.

● Maintain a professional, empathetic, solution-driven approach.

● Collect customer feedback and ensure service quality.

Responsibilities:

· Develop and execute test plans and test cases for mobile and web applications.

· Perform functional, UI, performance, and security testing.

· Identify and report bugs, and track them through the resolution process.

· Collaborate with developers to ensure that issues are resolved effectively.

· Ensure the quality of the applications meets the required standards.

· Create detailed bug reports with clear steps to reproduce.

· Stay up-to-date with testing methodologies and best practices.

· Contribute to the continuous improvement of the QA process.

Qualifications:

· 2+ years of experience in software testing.

· Strong understanding of software testing methodologies and principles.

· Experience in testing mobile applications (Android and iOS).

· Excellent bug reporting and communication skills.

· Ability to work independently and as part of a team.

· Familiarity with bug tracking tools (e.g., Jira, Trello).

· Experience with API testing (e.g., Postman) is a plus.

· Experience in the healthcare domain is a plus.

Profile Requirements:

• Excellent working knowledge of Node.js and associated frameworks such as Express,  Angular.JS and React.JS
• Good knowledge of databases like SQL/No-SQL
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good in Data Structure and algorithms
• Basic understanding of front-end technologies, such as HTML5, and CSS3
• Understanding accessibility and security compliance {Depending on the specific project}
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests - Proficient understanding of code versioning tools, such as Git

Responsibilities and Duties:

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performance applications
• Implementation of security and data protection
• Integration of data storage solutions may include databases, key-value stores, blob stores, etc.

Educational Qualification Required:

What you need to have:

SaaS-Nest is a product-based company headquartered in Jaipur, Rajasthan. We have started our journey in February 2022 with a vision to transform HealthCare by technology. We are closely associated with Synergy Health 360, a US based healthcare organization. We have a team of experienced medical professionals to provide insights and innovation ideas which in turn is implemented by a perfect blend of young and qualified IT professionals.  

About Team & Product/Project Details 

We are building a health and wellness technology platform to cater the needs of US Healthcare market. Our product is aimed to provide anywhere/anytime access to Primary Care Physician and telehealth platform to patients and simultaneously provide better management options to providers for in-person and telemedicine appointments. The product will be EMR agnostic, scalable and provide licensed access to an integrated network of specialty services and predictive modeling technology. 

 
SaaS-Nest Technologies Pvt. Ltd. is seeking an entry level Frontend Software Engineer to work as a key team member developing web-based solutions. The ideal candidate will possess a solid knowledge of frontend development.  

What you will be doing 

 
The Software Engineer will be working as part of an agile team with other passionate, driven, and talented people, creating healthcare solutions. Your primary responsibilities will include developing interactive web-based, mobile, and/or desktop applications using SaaS-Nest as well as industry best practices to deliver high value and quality to users. 

What you bring (Experience Level & Mandatory Skills in potential candidate) 

• Candidate should have strong fundamentals in modern frontend frameworks (Angular, React or others).
• Hands on experience in JavaScript, TypeScript, modern frontend frameworks.
• Good communication & presentation skills.

 
Desired Skills, Qualifications and Technical Requirements 

• Graduate in Computer Science and/or Engineering.
• Hands-on knowledge of HTML5, CSS3, JavaScript, TypeScript, NPM
• Knowledge/Experience of modern web frameworks.
• Good knowledge of Object-Oriented JavaScript (OOJS), JavaScript - and practical uses in building complex interactive experiences, primarily with ECMAScript 2015
• Good understanding of creational and structural design patterns in JavaScript
• Knowledge/Experience working with Single Page Applications (SPA) with universal rendering capabilities.
• Good understanding of the Web Components standard.
• Understanding of SEO and accessibility and making it part of the development workflow.

Bonus if you have 

• Healthcare Industry experience
• Familiarity of working with TDD in JS with the help of frameworks like Jasmine, Mocha, Karma etc is a plus

Human Resources 

SaaS-Nest Technologies Pvt. Ltd. 

Job Title: Go Developer (Remote)

Job Description: Backend Engineer (GO Developer)

Remote Working | Engineering Team | Full-time

Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?

Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?

If so, this is an opportunity for you to join a high-functioning team and make your mark on our organization!

The Impact you will create in the Job:

Build campaign generation services which can send app notifications at a speed of 10 million a minute.

Dashboards to show Real time key performance indicators to clients.

Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds.

Leverage the power of Kubernetes to maintain clusters running inside VPC's across the world.

Building highly available & horizontally scalable platform services for ever growing data.

Use cloud-based services like AWS Lambda for blazing fast throughput & auto scalability.

You will build backend services and APIs to create scalable engineering systems.

As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.

You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.

Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.

Identify and improvise areas of improvement through data insights and research.

What we look for?

3-6 years experience in developing high scale internet applications/API based services.

Worked with GoLang as a primary language

Experience with High scale real time architectures

Experience with queueing systems like RabbitMQ, Kafka etc

Experience with Elasticsearch would be a plus

Having hands on experience with Kubernetes would be a plus.

Understanding of SMTP protocol would be a plus

Experience with MTA will be an added advantage.

Very strong analytic and problem-solving skills.

Enjoys working at solving challenges that come with developing real time high scale applications.