Category Head - Event Ancillary Services

About Us: KoinBX is a leading centralized cryptocurrency exchange dedicated to providing a secure, user-friendly, and innovative platform for trading digital assets. Our mission is to democratize finance and empower users globally by offering seamless and reliable cryptocurrency trading experiences. We are searching for a dynamic and highly experienced Senior Sales Manager to join our team and lead our sales strategy to new heights.

Position Summary: The Senior Sales Manager will be instrumental in driving revenue growth and expanding our market presence. The ideal candidate will have extensive experience within a crypto exchange environment, a profound understanding of the cryptocurrency market, and a proven track record of exceeding sales targets. This role demands strategic vision, exceptional leadership skills, and a deep commitment to customer success.

Key Responsibilities:

1.     Strategic Sales Leadership:

• Develop and execute comprehensive sales strategies to achieve and surpass company revenue goals.
• Identify and analyze market trends to capitalize on new business opportunities and drive market expansion.

2.     Team Management and Development:

• Lead, inspire, and manage the sales team to achieve peak performance.
• Foster a culture of continuous improvement through regular training, mentorship, and performance feedback.

3.     Client Relationship Management:

• Cultivate and maintain strong relationships with key clients and institutional partners.
• Address client needs and concerns with tailored solutions to ensure high levels of satisfaction and loyalty.

4.     Market Growth and Expansion:

• Identify and pursue new market opportunities, focusing on geographical and segment expansion.
• Develop strategic initiatives to penetrate untapped markets and grow the customer base.

5.     Performance Metrics and Reporting:

• Monitor, analyze, and report on sales performance metrics to senior management.
• Leverage data and insights to refine sales strategies and optimize processes for maximum efficiency.

6.     Cross-Functional Collaboration:

·        Collaborate closely with marketing, product, and customer support teams to ensure alignment and synergy in achieving sales objectives.

·        Coordinate with compliance and legal teams to ensure adherence to regulatory requirements.

7.     Industry Expertise and Advocacy:

• Stay abreast of industry developments, competitor activities, and regulatory changes.
• Represent the company at industry events, conferences, and in media engagements to enhance brand visibility and credibility.

Qualifications:

·         Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or equivalent advanced degree preferred.

·        Minimum of 10 years of sales experience, with at least 4 years in a leadership role within a cryptocurrency exchange or related financial services industry.

·        Demonstrated success in achieving and exceeding sales targets.

·         Deep understanding of the cryptocurrency market, blockchain technology, and trading ecosystems.

·        Strong leadership abilities with a track record of building and managing high-performing sales teams.

·        Excellent communication, negotiation, and interpersonal skills.

·        Strategic thinker with strong analytical and problem-solving capabilities.

·        Proficiency in CRM software and sales analytics tools.

·        Preferred Skills:

·        Experience with international sales and market entry strategies.

·        Established a network within the cryptocurrency and blockchain communities.

·        Knowledge of global regulatory environments affecting cryptocurrency trading.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

Responsibilities:

● Make outbound calls to potential customers and explain the benefits of Mag Finserv's

gold loan products.

● Qualify leads and ensure that they meet the eligibility criteria for a gold loan.

● Build and maintain a positive relationship with customers and provide excellent

customer service.

● Achieve monthly sales targets and contribute to the growth of the company.

● Follow up with customers to ensure timely repayment of the loan.

• Identify and prospect new business opportunities and generate sales leads

• Contact potential clients and promote the company's products and services

• Build and maintain strong relationships with exhibitors and sponsors

• Conduct market research and keep up-to-date with industry trends and developments

• Develop customized proposals and presentations for potential clients

• Negotiate contracts and close deals with clients

• Meet and exceed sales targets on a regular basis

• Attend industry events and exhibitions to network and build relationships

• Collaborate with other team members to ensure the smooth running of exhibitions

• Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Understand customer needs and requirements
• Proven inside sales experience
• Strong phone presence and experience dialing dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Internship Duties

As with any internship there are a mixture of duties, this internship will include some admin tasks as well as some great HR experience during your internship in a busy HR department.

Duration : 

4 months Internship part time Full time

ROLES AND RESPONSIBILITIES

• Organize and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and  new hire guides
• Revise company policies 
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover ratios)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

• Participate in HR projects (e.g. help organize a job fair event)

• Gathering payroll data like working hours, leaves and bank accounts
• Screening resumes and application forms
• Assist in end to end recruitment
• Record all resumes and personnel documents in HR electronic files
• File physical HR records in HR filing cabinet
• Liaise with recruitment agencies
• Proof reading and editing consultant profiles
• Liaise with line managers recording HR issues
• Scanning and emailing HR documents
• Create Employee packs
• Coordinate Induction appointments
• Create interview appointments
• Creating job advertisements
• Phone screen applicants
• Data Entry and general administration
• Any extra duties the HR Consultant requires
• Complete appropriate paperwork for new and existing employees
• Send off training invoices to finance and liaise with them about getting it approved

• Provide administration support
• Corporate Tie ups via email, Linkedin, social media and calling for Placements 

• Understanding the product platform and its value add for related businesses
• Preparing monthly/quarterly/annualreports
• Perform other activities assigned by Management. 
• A flair for establishing an instant rapport with clients.
• Dynamic, aggressive, result oriented and a self-starter.
• Knowledge of MS office and related tools

Required Experience, Skills and Qualifications

Qualification: MBA-HR

Stipend-3000

Skills- Interpersonal skills, Communication skills, convincing skills.

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Roles and Responsibilities:

• Interacting with the client over phone and email
• Gathering client requirements
• Managing the lead flow
• Coordinating with the client and the space partners
• Generating revenue and achieving sales targets.
• Building and maintaining client relationships.

Basic Qualifications:

• - We are looking for Graduates / MBAs with 1 to 2 years of work experience in customer engagement or sales profiles.
• - Candidates familiar with the real estate sector or coworking spaces.
• - Prior experience in enquiry or client management and lead tracking will be beneficial
• - Should have strong written and spoken communication skills. Proficiency in English is a must, knowledge of other Indian languages (preferably, Hindi, Kannada, Tamil or Telugu) will be added advantage

In addition, ideal candidate should have:

• - Good problem solving skills
• - Must have good work ethic
• - Excellent communication skills
• - Works independently
• - Detail oriented