Business Analyst

Location: Remote (India only)

About Certa At Certa, we’re revolutionizing process automation for top-tier companies, including Fortune 500 and Fortune 1000 leaders, from the heart of Silicon Valley. Our mission? Simplifying complexity through cutting-edge SaaS solutions. Join our thriving, global team and become a key player in a startup environment that champions innovation, continuous learning, and unlimited growth. We offer a fully remote, flexible workspace that empowers you to excel.

Role Overview

Ready to elevate your DevOps career by shaping the backbone of a fast-growing SaaS platform? As a Senior DevOps Engineer at Certa, you’ll lead the charge in building, automating, and optimizing our cloud infrastructure. Beyond infrastructure management, you’ll actively contribute with a product-focused mindset, understanding customer requirements, collaborating closely with product and engineering teams, and ensuring our AWS-based platform consistently meets user needs and business goals.

What You’ll Do

• Own SaaS Infrastructure: Design, architect, and maintain robust, scalable AWS infrastructure, enhancing platform stability, security, and performance.
• Orchestrate with Kubernetes: Utilize your advanced Kubernetes expertise to manage and scale containerized deployments efficiently and reliably.
• Collaborate on Enterprise Architecture: Align infrastructure strategies with enterprise architectural standards, partnering closely with architects to build integrated solutions.
• Drive Observability: Implement and evolve sophisticated monitoring and observability solutions (DataDog, ELK Stack, AWS CloudWatch) to proactively detect, troubleshoot, and resolve system anomalies.
• Lead Automation Initiatives: Champion an automation-first mindset across the organization, streamlining development, deployment, and operational workflows.
• Implement Infrastructure as Code (IaC): Master Terraform to build repeatable, maintainable cloud infrastructure automation.
• Optimize CI/CD Pipelines: Refine and manage continuous integration and deployment processes (currently GitHub Actions, transitioning to CircleCI), enhancing efficiency and reliability.
• Enable GitOps with ArgoCD: Deliver seamless GitOps-driven application deployments, ensuring accuracy and consistency in Kubernetes environments.
• Advocate for Best Practices: Continuously promote and enforce industry-standard DevOps practices, ensuring consistent, secure, and efficient operational outcomes.
• Innovate and Improve: Constantly evaluate and enhance current DevOps processes, tooling, and methodologies to maintain cutting-edge efficiency.
• Product Mindset: Actively engage with product and engineering teams, bringing infrastructure expertise to product discussions, understanding customer needs, and helping prioritize infrastructure improvements that directly benefit users and business objectives.

What You Bring

1. Hands-On Experience: 3-5 years in DevOps roles, ideally within fast-paced SaaS environments.
2. Kubernetes Mastery: Advanced knowledge and practical experience managing Kubernetes clusters and container orchestration.
3. AWS Excellence: Comprehensive expertise across AWS services, infrastructure management, and security.
4. IaC Competence: Demonstrated skill in Terraform for infrastructure automation and management.
5. CI/CD Acumen: Proven proficiency managing pipelines with GitHub Actions; familiarity with CircleCI highly advantageous.
6. GitOps Knowledge: Experience with ArgoCD for effective continuous deployment and operations.
7. Observability Skills: Strong capabilities deploying and managing monitoring solutions such as DataDog, ELK, and AWS CloudWatch.
8. Python Automation: Solid scripting and automation skills using Python.
9. Architectural Awareness: Understanding of enterprise architecture frameworks and alignment practices.
10. Proactive Problem-Solving: Exceptional analytical and troubleshooting skills, adept at swiftly addressing complex technical challenges.
11. Effective Communication: Strong interpersonal and collaborative skills, essential for remote, distributed teamwork.
12. Product Focus: Ability and willingness to understand customer requirements, prioritize tasks that enhance product value, and proactively suggest infrastructure improvements driven by user needs.
13. Startup Mindset (Bonus): Prior experience or enthusiasm for dynamic startup cultures is a distinct advantage.

Why Join Us

• Compensation: Top-tier salary and exceptional benefits.
• Work-Life Flexibility: Fully remote, flexible scheduling.
• Growth Opportunities: Accelerate your career in a company poised for significant growth.
• Innovative Culture: Engineering-centric, innovation-driven work environment.
• Team Events: Annual offsites and quarterly Hackerhouse.
• Wellness & Family: Comprehensive healthcare and parental leave.
• Workspace: Premium workstation setup allowance, providing the tech you need to succeed.

Description

Collaborate closely with various stakeholders to gain a deep understanding of requirements and use cases. Develop detailed test plans, tools, and utilities to comprehensively test RtBrick products and features. Work closely with developers to review functional and design specifications, ensuring a thorough testing perspective. Create detailed feature test plans, design test bed configurations, and establish complex test setups based on project requirements. Develop Python and robot scripts for automated testing. Assist development engineers in diagnosing product defects, and actively participate in customer calls to troubleshoot issues, gather data, and communicate resolutions and fixes. Join our team and be at the forefront of innovation in technology.

Requirements

• Strong testing experience in any of the Layer-3 Unicast routing protocols (e.g. OSPF, BGP, IS-IS), MPLS signalling protocols (e.g. RSVP, LDP), Layer-3 VPNs, Layer2-VPNs, VPLS, Multicast VPN, EVPN,
• Hands-on experience with scripting languages or python programming to test system/application software (SWIG)
• Ability to scope and develop test cases for a given requirement including Scale/Performance testing in a distributed asynchronous environment
• Experience with "Robot Framework" for automation, RESTful API is a plus
• EC, IS , CS with networking back ground with 5 to 10 years of related experience is required
• Strong written and verbal communication skills
• Able to plan and execute tasks with minimal supervision
• Team-player, can-do attitude, will work well in a group environment while being able to contribute well on an individual basis

Responsibilities

• Collaborate closely with stakeholders, gaining insights into their unique requirements and use cases.
• Engineer comprehensive test plans, craft specialized tools and utilities for in-depth feature assessments.
• Provide a critical testing perspective by thoroughly evaluating documents like functional specs and design specs.
• Create exhaustive feature test plans and innovative test bed designs tailored to project needs.
• Configure intricate test environments, aligning them with project-specific parameters.
• Develop Python and robot scripts, automating key testing processes.
• Aid development engineers in diagnosing and resolving product defects.
• ·Engage in customer calls, actively participating in issue resolution and effectively communicating fixes.

1. Create visually appealing designs for digital marketing campaigns:

• Design engaging graphics for social media posts, ads, and banners across platforms like Facebook, Instagram, Twitter, and LinkedIn.
• Develop eye-catching visuals for email campaigns, newsletters, and digital assets that align with client objectives and brand guidelines.
• Collaborate with the marketing team to ensure designs effectively communicate key messages and drive audience engagement.

2. Collaborate with cross-functional teams to produce high-quality visual content:

• Work closely with marketing managers to integrate graphics seamlessly into multimedia campaigns.
• Provide creative input and direction to ensure consistency and coherence in visual storytelling across different digital channels.

3. Maintain brand consistency and quality across all design projects:

• Uphold brand identity guidelines and standards in all design outputs, ensuring cohesive and professional representation of client brands.
• Review and refine designs based on feedback from stakeholders to achieve desired visual impact and effectiveness.

4. Stay updated with industry trends and best practices in graphic design:

• Research and adopt new design tools, techniques, and trends relevant to digital marketing and visual communication.
• Proactively share insights and recommendations with the team to enhance creative processes and deliver innovative design solutions.

5. Create the Brand Book from scratch: 

• Lead the creation of the company's Brand Book, developing comprehensive brand guidelines, visual identity elements, and brand assets.
• Collaborate closely with key stakeholders to ensure the Brand Book reflects and reinforces the brand’s values and goals.

Requirements:

• Proven experience as a Graphic Designer in a digital marketing agency or related industry.
• The designers should be familiar with the basics of video editing and can create basic reels, GIFs, and motion stories
• Strong portfolio showcasing creative design work across various digital platforms.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant design software.
• Solid understanding of design principles, typography, and color theory.
• Ability to work collaboratively in a remote team environment, with excellent communication and time-management skills.
• Bachelor's degree in Graphic Design, Visual Arts, or a related field is preferred.

As a Dotnet Fullstack Engineer you will….

• Design, implement and test new features (frontend and backend), while maintaining and improving existing product line, with main focus on performance, scalability and usability aspects.
• Building application using of Microsoft Technologies stack (ASP.Net, .Net Core, WEB API)
• Hands on experience in leading micro front end applications and enterprise scale projects involving integrations to different touch points
• Apply coding/implementation best practices to produce elegant, high quality and reusable code.
• Collaborate with other developers and UX designers to improve look and usability.
• Implement Proof of Concept to validate concepts or new technology/features prior to product implementation.
• Implement and follow security best practices for web applications.
• Monitor and evaluate new technologies and their evolution in order to keep our products/technologies up-to-date and our team continuous improvement.
• Write good quality design and specification documents, in Confluence.
• Regularly archive source code and assets into source code repository. Perform code review of other team members and provide feedback/guidance.

As a Dotnet Fullstack Engineer You will need….

• Minimum of 4 years of Microsoft Technologies stack (ASP.Net, MVC, WEB API) having web development and UI development experience (frontend and backend).
• Proficient understanding of Single Page Application architecture and frameworks
• Must have exposure to any Relational DB (MSSQL, MYSQL).
• Strong understanding of data structure, SOLID Principles and problem solving skills.
• Strong understanding of Design Patterns for Real world problems.
• Conceptual knowledge of multi-threaded programming and performance monitoring tools.
• Experience in working on trending technologies, .Net Core, Node JS, NoSQL Databases.
• Experience in Micro-services architecture & Micro front end applications
• Experience with Unit Testing framework.
• Proficient understanding of Web UI test methodologies, frameworks and tools, such as BDD, Selenium.
• Proficient understanding of web markup, protocol and client-side scripting technologies in general, including HTML5, CSS3, JavaScript, AJAX, JSON, JQuery, REST API, Angular.
• Must possess strong attention to details, high aesthetical taste, and ability to apply user-centric design approach to produce a delightful and highly usable UI/UX.
• Additional Knowledge/experience Is a Plus
• Experience with automated deployment and associated technologies (helm/yaml/ansible/docker)
• Familiarity with code versioning tools
• Experience in Security Domain or Security Tools for Application Validation/Scanning will be a plus.
• Ability to effectively communicate design, specification, test and implementation details.
• Occasional flexibility to work outside of normal business hours to collaborate with remote teams.
• Proven tracks on the ability to work independently on assigned tasks.
• Excellent analytical and multitasking skills and ability to perform well in a fast-paced environment.

Key Skills:

.NET Core, .NET MVC, .NET, Windows services, WebSocket's, Client server, REST API, Angular JS, Angular 8+, dockers, micro services

The JD is as below:

Onboarding customers, collecting all the required documents, executing agreements etc

Collecting repayments and educating customers on credit benefits and timely repayment benefits

Building and maintaining relationships with clients and sellers' ground team

Meeting and exceeding sales targets

Staying up-to-date on company policies and competitor activities

Collaborating with internal teams and anchor teams to ensure the successful product placement

Providing excellent customer service to customers/borrowers

Should be Graduated in the year (2021/2022) (BE/B.Tech, MCA, M.Tech)

-Good in aptitude and problem-solving skills

-Excellent in communication(Mandate)

-Passion to work in the tech industry

-Good to have exposure/trained/certified on any tech skills

• Write well-designed code.
• Produce detailed specifications.
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Contribute in all phases of the development lifecycle.
• Follow industry best practices.
• Develop and deploy new features to facilitate related procedures and tools if necessary

• Expertise in any MVC framework, RDBMS, JSON,PHP and Rest APIs.
• Good understanding of design patterns.
• Should be flexible to work on multiple technologies as per project requirements.
• Candidate should be able to handle given task independently with minimal help.
• He/She should be a team player and be able to complete assign tasks on time.