The job will include the following responsibilities:
● Design world-class online learning experience by leading the program design through user
research, market benchmarking, gap analysis and recommending suitable design to improve
learner experience and learning outcomes.
● Understand the industry requirements and develop courses to help students gain skills to
meet and exceed industry needs.
● Conduct interviews and focussed groups with learners, industry expert, hiring managers and
reach out to them for the better understanding of the industry needs and skill gaps.
● Draw insights from primary and secondary research and translate the knowledge of experts
and professors into structured learning experience suggestions.
● Conduct thorough secondary research by scraping internet, blogs, LinkedIn and other online
sources to collect qualitative and quantitative data to support the skill and industry needs.
● Work closely in a cross-functional environment, with teams such as marketing, content,
delivery, sales and business to develop and overall vision for the program.
● Detail out recommendations and create product-feature vision documents in accordance with
the findings including aligning the P&L costs.
● Work with external stakeholders : subject matter experts (SMEs), university partners to align
on the program design and program requirements.
Skills Required
● Graduates from Tier 1 universities preferred (MBA/BTech preferred)
● Highly analytical and excellent stakeholder management skills required
● Preferred experience of 1-3 years in consulting, business analysis, product management,
knowledge management and insights domain
● Should be good at writing internal and external facing documents
● Data analysis and project management
● Good interpersonal, presentation and communication skills

About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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