Product Designer (SAAS Product Designer)

JOB TITLE/HEADLINE:  Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
  • Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
  • Design, develop and launch a new product in the market.

• Will manage end to end customer journeys, processes and customer experience.

• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3^rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

About the Role: As a UX/UI Design Intern, you will work closely with our Senior Designer to contribute to various design projects. Your primary responsibilities will include assisting with wireframes, creating high-fidelity mockups, and collaborating with development teams to ensure seamless implementation. Additionally, you will participate in user interviews and feedback sessions to enhance our design processes.

Responsibilities:

-Collaborate with the Senior Designer to develop wireframes and UI elements.

-Create high-fidelity mockups and design handovers for development teams.

-Design visually stunning interfaces that enhance user experience.

-Assist in conducting user interviews and synthesizing key insights.

Requirements:

-We do not provide internships for graduation/academic projects; You should be a graduate or in the final semester of graduation.

-Outstanding portfolio demonstrating proficiency in typography, interaction and visual design, and ideation

-Sound understanding of Google Material Design principles.

-Proficiency with design tools such as Figma/Sketch/Adobe creative suite.

-Strong communication skills in person, written, and via video conferencing.

-Ability to provide and receive constructive feedback.

-A genuine passion for design and a curious, generous attitude towards learning.

Responsibilities:

• As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
• Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
• Deep empathy for the user and a desire to learn as much as possible about customers
• Find new ways of improving user experience by collaborating with others
• Model Design values in Design Teams & encourage others to be opinionated
• Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
• Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts

Requirements:

• 5+ years' experience designing compelling user experiences
• Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
• Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
• Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Have a keen understanding of the technological, business, and user opportunities and constraints
• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Experience working in Ecommerce setup is a plus.
• Proficiency in working with design and prototyping tools like Figma, Miro, etc.
• Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply

We are looking for a creative and experienced Game Designer to join our team. You will be responsible for developing game concepts, designing gameplay mechanics and level design, and ensuring an engaging player experience. If you love creating innovative and entertaining games and have a track record of successful projects, we want you!

Responsibilities:

• Develop and refine game concepts, storylines, and characters.
• Design game mechanics, rules, and systems that make games fun and engaging.
• Collaborate with artists, programmers, and other team members to bring game ideas to life.
• Test and tweak gameplay to ensure a great player experience.
• Stay updated with gaming trends and technologies to bring fresh ideas to our projects.

Skills and Qualifications:

• Proven experience as a Game Designer with successful game titles.
• Strong understanding of game design theory and principles.
• Excellent creativity and problem-solving skills.
• Ability to craft engaging game stories and characters.
• Proficient in game design tools and software.
• Good communication and teamwork abilities.

Experience:

• Significant experience in game design, with a portfolio of completed projects.
• Experience in a lead designer role is a plus.
• Familiarity with various game genres and platforms.
• Experience in user testing and feedback analysis.

We are seeking an experienced and innovative Product Manager to lead and expand our 

suite of digital manufacturing products. As a Product Manager, you will be responsible for 

managing and extending our product offerings, identifying new opportunities, and developing 

creative solutions to solve the unique challenges faced by Indian manufacturing SMEs and 

MSMEs. You will be expected to gain a deep understanding of factory floor processes and 

pain points to design effective solutions that modernize the manufacturing sector and cater 

to the needs of our diverse stakeholders.

• Exp - 7 -12 years
• Industry background (nice to have ) - manufacturing, supply chain or industrial automation
• Entrepreneurship, innovation

We are looking for Product Manager with given below qualities:

• Minimum 3 years of experience working as a Product manager
• Strong experience in a dynamic product management role
• Proven success in overseeing all elements of the product development lifecycle
• Experience in delivering finely tuned product marketing strategies
• Exceptional writing and editing skills, combined with strong presentation and public speaking skill 
• Previous experience in software and web development
• Proven success as a product developer in a non managerial role
• Demonstrable knowledge of SEM (search engine marketing) and online advertising 

You as a Product Manager would be required to:

• Proactively identify key opportunities to independently scope, prioritize and lead their validation and execution end-to-end
• Develop overall product strategy, manage the roadmap and lead its execution to drive sustainable user engagement
• Drive the product- and business-planning processes for cross-functional team
• Appraise new product ideas and strategize appropriate go-to-market plans
• Provide leadership in defining MVPs or Experiments that allow us to test our hypothesis while delivering a delightful customer experience
• Work closely with development teams and mediate between technical, UX/UI and business matters, backing up your opinion with data and driving decisions forward when needed

You'd fit in if you have :

• UX / UI Skill: Aptitude for UI/UX and a keen eye for what makes a good customer experience. Experience working very hands-on with designers
• Fluency with Data: Analytical mindset and ability to independently leverage data for prioritization and decision-making, plus  experience working with data tools (e.g. Tableau, Mixpanel, Metabase) 
• Stakeholder Management: Strong collaboration, superb communication skills (both written and oral) and ability to synthesize information quickly

• Commercial Understanding: Proven record of taking complex business problems and coming up with innovative and effective product solutions. Understanding marketplace dynamics will be a plus.

• You feel comfortable handling uncertainty and operating independently

Perks at Oneistox:

• Challenging work, High Product Ownership, and Steep Learning Curve are guaranteed!
• You get to be part of a highly young and energetic team.
• Envisage the growth of a company from 5X to 500X.
• Industry-standard compensation and ESOPS.

About us

1. Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants. 
2. Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share. 
3. Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
4. Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
5. We believe payment transactions are more than money moving pipes.  Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used.  A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other.  Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
6. Today our technology has helped large businesses grow faster with lesser efforts.  They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it.  Every day new use cases are designed and stitched using our technology platform.
7. Our next target are small merchants.  For them, the problems are far larger and more complex.  They have no means to access the marketing budgets or customers of large brands or banks.  They cannot even cross the regional offices of these businesses.  This is where we come in.  We are bringing the power of the technology created for large merchants to these businesses.  Helping bring the power of large brands and banks with whom we already partner to small merchants.
8. Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc.  They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores.  These businesses offer the advantage of touch, feel and explanation in local language.  What they lack is the technology to discover, access customers and attract them with superior offers.
9. GENIE, our smart marketing platform helps them do that.  It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other.  It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
10. The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.  
11. In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.  
12. We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else.  We want to be setting the path for the next generation of payment solutions, that will be followed by others.
13. Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable.  That there is always a way to solve the toughest of problems.  Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market.  Those who feel fulfilled when they see that it is making a difference to the lives of people around them.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Would you like to join this journey?

Job Description

Designation: Product Manager

Location: Bangalore (Work From Office)

Qualification: Graduation/Post Graduation from reputed institutes

Please find below the job description for various Product Manager openings.

1. uniPAY Next Product Manager
   1. Should come from a retail IT background, either vendor to retail IT or working as a Sr. Manager/AVP in retail IT
   2. Experience in implementing POS solution for retail checkout
   3. Experience in implementing SAP or Microsoft Dynamics
   4. Atleast 8-10 years of experience in retail IT
   5. Strong understanding of store level IT operations, cashier challenges
   6. Should have experience in product and project management
   7. Would be responsible for solutioning support to business
   8. Would be responsible for all customer communication around new projects
   9. Would be responsible for product roadmap
   10. Would be responsible for driving usage of product, customer satisfaction and wallet share of customer.

1. Payments Product Manager
   1. Should come from a payments background in a bank. Either a vendor to the bank providing payment systems – like FIS, Atom, Hitachi, Zeta, or working in the payments department of a bank as a product manager.
   2. Experience in implementing cards and UPI systems
   3. Strong understanding of card and UPI technology
   4. Atleast 8-10 years of experience in payments as Product Manager/Sr. Product Manager role.
   5. Would be responsible for interfacing with banks, other financial service providers for solutioning support and communication.
   6. Would be driving the payments platform roadmap
   7. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Installments Product Manager
   1. Should come from a lending background in a bank, NBFC.
   2. Either a vendor to these entities like from Nucleus, Lentra, Jocata, or working in a bank/NBFC in the product management department.
   3. Experience in implementing various lending products for various segments
   4. Strong understanding of fundamentals of how lending works
   5. Atleast 8-10 years of experience in lending as Product Manager/Sr. Product Manager role.
   6. Would be responsible for interfacing with banks/NBFCs, other financial service providers for solutioning support and communication.
   7. Would be driving the installments platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer.

1. Brand Product Manager
   1. Should come from a strong catalogue management background in retail IT automation companies – typically MNCs here.
   2. Experience in designing systems for organizing retail brand catalogues for various end uses such as inventory, pricing, taxes.
   3. Experience in having worked with large retailers, both online and offline in providing and integrating such systems with them.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager/Sr. Product Manager.
   6. Would be responsible for interfacing with retailers, OEMs for solutioning support and communication.
   7. Would be driving the brands platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. GENIE App Product Manager
   1. Should come from a strong mobile app product management background
   2. Apps that deal with live transaction level management
   3. Should have a strong start-up mindset of rapid changes
   4. Strong in UI/UX, strong understanding of consumer interactions with mobile interfaces
   5. Experience of having designed apps from scratch, taken it to scale of atleast 1 million active users
   6. Experience in designing interfaces, notification management, usage tracking systems
   7. Atleast 5-6 years of experience in this role as Product Manager/Sr. Product Manager.
   8. Would be responsible for interfacing with product marketing, small and medium merchants, their cashiers.
   9. Would be driving the GENIE App roadmap
   10. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

1. Sales Platform Product Manager
   1. Should come from a strong background of designing workflows and use-cases in SalesForce for field force management
   2. Experience in integrating SalesForce with other systems for data and decisions
   3. Experience in having worked with organizations with large field force for such system creation.
   4. Strong fundamentals in data and database management.
   5. Atleast 8-10 years of experience in this role as Product Manager
   6. Would be responsible for interfacing with internal business and operations team for solutioning the systems and then driving roadmap.
   7. Would be driving the sales platform roadmap
   8. Would be responsible for driving usage of platform, customer satisfaction and wallet share of customer

Personality:

• The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.
• The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.
• Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

What you need to have:

Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.

Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.

As a Product Manager, you will join the Consumer product team and lead the implementation of global products in our journey towards making remittances accessible and affordable for all.

In this role, you’ll work with cross functional teams to build product strategy and roadmap to grow our consumer business vertical.

What you will do:

• Solving issues through consumer web/ apps platform & improving the overall experience of for the consumers.
• Coordinating such that product development is an extremely collaborative effort between engineering, design, analytics and customer-facing teams.
• Working with a group of experienced Product Managers with a track record of successfully building large-scale business and consumer products that are collectively impacting millions of users around the world
• Being responsible for new product ideation, product development cycle and launch.
• Building a market excelling product line, offering best in class services and user experience that contributes to the product vision and business strategy
• Proactively identifying gaps in the market and leading the effort to develop products that drive business value
• Closely involving in documentation, validation, verification of critical performance data, feedback and findings related to the customer journey
• Working closely with a team of engineers, architects, designers, experimentation team to deliver excellence and setting the high-level mission, vision, and roadmap for the platform and the team
• Working with the design team to constantly improve the UI/ UX of the consumer facing app/ web and white-labelled platforms basis data.
• Understanding the blend between Interaction, UX and usability
• Being responsible for incorporating feedback from consumers, data inputs, market intelligence, research, competitor analysis and designing features/ functionalities to keep always miles ahead of competition
• Gathering post-launch client feedback, measuring performance and quickly capturing learnings to adapt the product.