Senior Product Designer

💥 What will you do?

As a Backend Engineer, you will

• Create and maintain server-side code
• Designing database schemas to support business requirements
• Building reusable code and libraries for future use
• Troubleshoot and debug applications
• Write unit tests
• Stay up to date with current best practices
• Collaborate with front end engineers
• Optimization of the application for maximum speed and scalability
• Work with stakeholders including the Executive, Product, Data, and Design teams to assist with web-application-related technical issues and support their requirements.

🙋 What are we looking for? 

While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are 

• 2+ years of relevant work experience as a Backend engineer using Python frameworks like Django, Flask, etc
• Experience with relational databases like MySQL, PostgreSQL
• Good understanding of OOP concepts
• Understanding of code versioning tools, such as Git
• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
• Experience writing unit tests for the application is a plus
• Experience with building REST APIs
• Superior analytical, conceptual, and problem-solving skills.
• Strong verbal and written communication skills in English.

QA Engineer

The Impact you will create in the Job:

• Driving revenue for some of the largest brands.
• What you deliver will be used by Billions of users.
• You will be working as a full stack QA Engineer, working closely with the developers to understand features, architecture, how it’s implemented and determine the best way to approach testing from a user’s perspective.
• Defining and designing the automation strategy for the same for it to work in a CI/CD pipeline. Testing at all the layers of the application be it UI, API or a mock of queue mechanism.
• Identification of  Test Cases for Automation and identify bugs and enable bug-free scalable solutions using JIRA.
• You will be working with some of the most amazing stacks that are meant to Focus on Security + Quality + Scale
• You will participate in Selenium Environmental Setup.
• Creating,  enhancing and executing clear, concise, comprehensive test plans and test cases.
• Prepared Traceability Matrix to ensure the test case coverage for all requirements.
• Involvement in Smoke, Functional, Integration, System, Regression and Adhoc Testing.
• You will be a part of the weekly meetings and Scrum meetings to check on the progress and thoroughly understand the testing requirements, protocols and standards.

What we look for?

• Must have knowledge of Website testing and API testing   
• Must have knowledge of Linux and SQL           
• Should have hands on automation experience with Selenium and developed multiple frameworks           
• Should have worked on Robot Framework and can develop automation framework from scratch           
• Must have worked on cloud providers such as BrowserStack, SauceLabs, PCloudy, etc
• Must have worked on running tests parallelly on multiple browser instance
• Should knowledge of at least one interpreted programming language like Python OR Java           
• Should have worked on CI/CD tool such as Jenkins, CircleCI, TravisCI, TeamCity

Roles and Responsibilities

· Supports customers by providing helpful information,

· Overseeing the customer service process.

· Resolving customer complaints brought to your attention.

· Answering questions, and responding to complaints.

· Maintaining a pleasant work environment for your team

· Conducting quality assurance surveys with customers and providing 

feedback to the staff.

· Possessing excellent product knowledge to enhance customer suppor

· Handling Customer concerns and complaints in a timely manner

· Informing Customers of upcoming promotions, offers, updates and 

much more

· Courier Tracking, contacting courier people, give a feedback to 

customer

· Semi Voice process

Job Summary:

We are seeking an experienced and results-driven Sales Manager to lead our sales efforts in the USA region. As a Sales Manager, you will be responsible for building a GTM playbook, driving revenue growth, building strong customer relationships, and expanding our market presence in the USA. You will work closely with the executive team to develop and execute effective sales strategies, manage a high-performing sales team, and achieve ambitious sales targets. 

Responsibilities:

Develop and implement a strategic sales plan to achieve sales targets and drive revenue growth in the USA region.

Identify and target key prospects, build and maintain a robust sales pipeline, and effectively manage the entire sales process from lead generation to closing deals.

Build strong relationships with key decision-makers, stakeholders, and potential clients to understand their needs and position Upcred.ai's solutions effectively.

Lead and manage a sales team, providing guidance, coaching, and support to ensure individual and team success.

Monitor market trends, competitive landscape, and customer feedback to identify business opportunities and drive product enhancements or new product development.

Collaborate closely with cross-functional teams, including marketing, product management, and customer success, to align sales efforts and ensure a seamless customer experience.

Prepare and deliver compelling sales presentations, proposals, and contract negotiations to secure new business.

Track sales performance, analyze sales data, and generate regular reports for management, providing insights and recommendations for improvement.

Represent Upcred.ai at industry events, conferences, and networking opportunities to build brand awareness and generate new leads.

Requirements:

Proven track record of success in sales, with at least X years of experience in a B2B sales role within the financial technology or software industry.

Deep understanding of the financial technology industry, particularly in credit assessment and lending solutions.

Strong network of contacts within the financial industry, including banks, credit unions, and lending institutions in the USA.

Experience in managing and leading a sales team, with a track record of achieving sales targets and driving team performance.

Excellent communication, negotiation, and presentation skills, with the ability to effectively convey complex ideas to clients and stakeholders.

Results-oriented mindset with a focus on customer satisfaction and business growth.

Proactive, self-motivated, and able to thrive in a fast-paced, dynamic environment.

Willingness to travel within the USA as needed.

Benefits:

Competitive salary and attractive ESOPs structure.

Comprehensive benefits package, including health insurance, retirement plans, and vacation time.

Opportunity to work with a talented and passionate team in a collaborative and inclusive work environment.

Chance to be part of a fast-growing fintech company and make a significant impact in the industry.

Access to ongoing professional development and growth opportunities.

IMMEDIATE JOINING PREFERRED!

Skills:- Illustration, Graphic Designing, Above The Line Marketing (ATL), Below The Line Marketing (BTL).

• Perform analysis, design and implementation of assigned projects using sound engineering principles and adhering to business standards, practices, processes, and product / program requirements
• Engage with global teams to effectively translate customer requirements to software requirements and identify potential solutions that are optimized to operate with in constraints of the product
• Troubleshoot variety of complex software problems
• Provide timely status updates and proactive communications on issues to the stakeholders.
• Able to interface with internal and external stake holders regarding software issues.
• Contribute as part of teams put together to meet overall organization initiatives/objectives
• Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) and apply that knowledge to develop new products and to deliver enhancements/ fixes for customer requirements.

• Bachelor of Engineering degree in Computer Science/Information Science/Electronics/Electrical/Instrumentation with appropriate experience in required skills
• C#, WinForms/Wpf
• Source control tools such as ClearCase, Git
• Methodical problem-solving skills and troubleshooting skills
• Good to Have:
• REST/SOAP, Web services, ClickOnce,
• Developing custom controls,
• Image rendering
• hands-on experience using various data structures and multi-threaded programming

• Observe, strategize, develop and design user-friendly UI/UX using markup languages like HTML.
• Designing Client-Side and Server-Side Architecture and Rendering and Static Site Generation.
• To confer with users - by studying systems flow, data usage & work related bottlenecks.
• Design and implement Front-End code
• Interact with the production team, understand their workflow and find new ways to visualize their workflows on web apps.
• Integrating Python Scripts with Python-based UI interfaces like Dash and Flask.
• Maintain and improve web-app
• Optimize applications for maximum speed
• Create quality mockups and prototypes
• Design mobile-based features
• Integrating APIs with front-end user interfaces.
• Build features and applications with a mobile responsive design
• Write functional requirement documents and guides
• Work with data scientists and analysts to visualize their analysis reports
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Strong Knowledge of HTML, CSS, Bootstrap, JavaScript, AJAX, jQuery and Prototyping.
• Strong knowledge of client-side dynamic and rich UI applications development.
• Hands-on experience in C#, Python, .Net
• Strong hands-on experience in popular frameworks and JavaScript ecosystem – JS, Node, Angular, Jquery.
• Experience in Spark, Hadoop, Scala, and Elastic Search is a plus point.
• Familiarity with browser testing and debugging
• Experienced in building applications that meet enterprise needs – secure, scalable, loosely coupled design
• Exceptional design, coding, and problem-solving skills, with a bias for architecting at scale.
• Experience using NPM, Web-Pack, Gulp.
• Familiarity with performance testing and optimization’s.
• Strong knowledge of computer science, algorithms, and design patterns
• Write robust modular front-end code using the latest technologies, test and optimize it to work for high performance and scale and deploy it to the UiPath cloud platform.
• Work with various horizontal teams such as Structure, Electrical, Mechanical, Accessibility, Legal, and Finance and also interact with other core teams across locations at UiPath
• Own the smooth running of your cloud service or docker service, and respond to live site issues.
• Strong oral and written communication, and other soft skills are critical to collaborating and engaging with teams

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identifying potential problems and resolving application bottlenecks.
• Fixing application bugs before the final release.
• Publishing application on App Store.
• Maintaining the code and atomization of the application.
• Designing and implementing application updates.

• Proficient with Swift, Xcode, and Cocoa Touch.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications

• Responsible for the implementation of end-to-end modules starting from user interface, business logic layer and database layer.
• Proficient in HTML, javascript.
• React JS experience is an added advantage.
• Assists in research, design, documentation, and modification of software specifications throughout the software development life cycle.
• Analyzes, troubleshoots, and optimizes code.
• Participates in requirements gathering meetings and produces technical documentation as needed.