UX Designer

Roles & Responsibilities

To drive design excellence for the assigned digital customer journeys (app & web) by leading a team of designer(s) and owning the end-to-end design and testing strategy for these journeys. The role partners closely with business/product stakeholders, product management and analytics teams to identify customer pain points, prototype new-age (including AI-led) design concepts, validate design hypotheses through structured testing (A/B, moderated/un-moderated research) and institutionalize design system adherence across the assigned journeys, while managing the design talent within the team.

Minimum required Accountabilities for this role

• Own the end-to-end design vision and strategy for the assigned business POD's digital journeys (app & web)
• Lead, guide and manage the Design & Testing Member(s) in the POD, including performance management and capability building
• Partner with the POD Lead, Product Managers and Business stakeholders to translate product strategy into intuitive design solutions
• Drive user research (moderated/un-moderated) and synthesize customer pain points and expectations into actionable design interventions
• Define and drive the A/B testing and experimentation roadmap for POD journeys in partnership with testing/analytics teams
• Champion adoption and governance of the organization's design system across the POD
• Guide the team on prototyping (including AI-based tools) of new concepts, backed by user research and industry best practices
• Track, review and report design impact using customer experience (CX) metrics and behavioural data, and continuously identify improvement opportunities

Additional Accountabilities pertaining to the role

• Represent design in cross-functional forums, product reviews and stakeholder governance meetings
• Benchmark journeys against industry, competitor and emerging design/AI trends
• Contribute to design operations, process improvement and design system evolution at the organization level

MAJOR CHALLENGES

• Balancing fast-paced digital delivery timelines with rigorous, research and data-backed design decisions
• Driving design consistency and design-system adherence across multiple, concurrently evolving customer journeys
• Influencing cross-functional stakeholders to prioritize design/UX interventions
• Building, mentoring and scaling a high-performing design and testing team

DECISIONS

• Final design direction and sign-off for POD journeys prior to development handoff
• Prioritization of the design and testing roadmap within the POD
• Selection of design variations to be tested and the success metrics used to evaluate them

Other Information

• Total Team Size: As per POD design team structure (between 3 to 13)
• Number of Direct Reports: 1–2 (Design & Testing Member(s))
• Number of Indirect Reports: As applicable, through the POD structure
• Number of Outsourced employees: As applicable, through the POD structure
• Number of locations: 1 (Head Office)
• Number of products: As per POD journeys assigned

Ideal Candidate

1.Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2.Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3.Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4.Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5.Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6.Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7.Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8.Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9.Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10.Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

We are looking for a senior product design lead who can not only get hands on with business, analytics, UX and visual, but comes with great client handling, communication, team management and leadership skills.

Energetic, self-motivated, driven and ready to take on key responsibilities on the product and the business side.

Not a relaxed job. Will be hectic and would need someone who constantly has his/her eye on the ball.

Job includes directing a product, leading a design team and also owning parts of the UX design. Major role in visual design both on the product side and on the marketing and brand front.

What would you be doing? ● Drive strategic design decisions across multiple product streams ● Lead, mentor and inspire a multi-disciplinary product design team. ● Collaborate with Product and Engineering to define product vision, roadmap, and execution ● Collaborate with visual designers and motion designer to create aesthetically beautiful and delightful interface ● Translate insights, research, and business needs into intuitive product experiences ● Set and maintain a high bar for design craft, usability, and accessibility ● Build predictable processes for reviews, feedback, collaboration, and delivery ● Oversee end-to-end design—from discovery to launch and iteration ● Partner closely with UX Research, Content Design, and Design System teams ● Ensure alignment with brand and platform guidelines across experiences ● Advocate for users in key decision-making spaces and represent design leadership ● Contribute to hiring, onboarding, and performance development of designers ● Collaborate with Product and Engineering to define product vision, roadmap, and execution ● Collaborate with visual designers and motion designer to create aesthetically beautiful and delightful interface ● Translate insights, research, and business needs into intuitive product experiences ● Set and maintain a high bar for design craft, usability, and accessibility ● wBuild predictable processes for reviews, feedback, collaboration, and delivery ● Oversee end-to-end design—from discovery to launch and iteration ● Partner closely with UX Research, Content Design, and Design System teams ● Ensure alignment with brand and platform guidelines across experiences ● Advocate for users in key decision-making spaces and represent design leadership ● Contribute to hiring, onboarding, and performance development of designers Who are we looking for? ● 8+ years of experience in product/UX design with at least 2+ years in a leadership role Strong portfolio demonstrating shipped products across platforms (web, Android/iOS) ● Experience managing and growing design teams ● Strong storytelling and cross-functional collaboration skills ● Ability to simplify complex data and workflows into elegant experiences ● Expertise working with design systems and scalable patterns ● Solid understanding of research methods and analytics-based decision making ● Comfort operating in a fast-paced, high-growth environment What would be a value add? ● Experience in e-commerce / marketplace / B2C ● Familiarity with motion, illustration, and tools like rive/lottie etc ● Designed with AI workflow is plus.

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Location) - Candidates from Pune and Mumbai are only considered, who can F2F interview

8

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Strong Product Designer from top college profile

2

Mandatory (Experience) - Minimum 6+ YOE in UX / Product Design, with strong focus on B2C Products

3

Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products

4

Mandatory (Company): Top B2C product company

5

Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority

6

Mandatory (Exclusion) - Only UX designer wont work, we need product designers

7

Mandatory (Age) - Candidate's age should be within 30 to 34 Years.

Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2

Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3

Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4

Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5

Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6

Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7

Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8

Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9

Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10

Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Strong Product Design & Usability Testing Lead Profile, with end-to-end ownership of digital customer journeys

2

Mandatory (Experience 1) - 5+ years of relevant design experience, with hands-on experience designing and scaling digital customer journeys for app and web platforms in a high-growth, digital-first environment

3

Mandatory (Experience 2) - 1+ years leading, mentoring and managing designers as direct reports, including performance management and capability building

4

Mandatory (Experience 3) - Owning end-to-end design vision and strategy for assigned journeys, including final design direction and sign-off prior to development handoff

5

Mandatory (Experience 4) - Strong experience in building, governing and driving adoption of design systems across multiple teams or journeys, not just consuming an existing design system

6

Mandatory (Experience 5) - Defining and driving A/B testing and experimentation roadmaps in partnership with analytics or testing teams, including selecting design variations and the success metrics used to evaluate them

7

Mandatory (Tech skill 1) - Hands-on prototyping of new concepts using AI-based design and prototyping tools

8

Mandatory (Company) - Top B2C digital-first product environment with high-volume app and web journeys

9

Mandatory (Education) - Bachelor's or Master's degree in Design (UX/UI, Interaction Design, HCI) or a related field from a recognised design institute (like NID, IIT, NIFT, Srishti etc)

10

Mandatory (Portfolio) - Strong portfolio of end-to-end journey design for app and web, design system work, and research or experimentation outcomes with measurable impact

Company Description 

Ungrammary is a leading UX/UI design agency based in Mumbai, India, known for delivering high-quality digital design solutions. The agency collaborates with a diverse range of clients, including global brands such as Adobe Inc, Fossil Group, VMware, and Kotak Mahindra Bank, as well as prominent regional organizations. Ungrammary focuses on creating user-centered experiences for sectors spanning technology, finance, retail, and consumer goods. Team members work on impactful design projects that shape digital products used by a wide audience. The environment encourages creative problem-solving, collaboration, and continuous learning in the field of experience design.

Role Description 

At Ungrammary, we believe the role of a designer is evolving. As AI makes execution faster and more accessible, the biggest differentiator will no longer be the ability to create screens quickly, it will be the ability to think, make sound design decisions, and create product experiences with exceptional craft.

We're looking for designers who combine UX fundamentals with outstanding visual design skills and are excited to embrace AI as part of their workflow.

What You'll Do

• Design end-to-end user experiences, from understanding problems to delivering polished interfaces.
• Create user flows, wireframes, and high-fidelity UI designs.
• Design interfaces that are visually distinctive, thoughtfully crafted, and difficult to replicate with generic AI outputs.
• Build scalable design systems and maintain consistency across products.
• Think through interaction design, micro-interactions, and user behaviour to create intuitive experiences.
• Collaborate with product managers, developers, researchers, and clients to solve complex product problems.
• Use AI tools to accelerate your workflow while applying your own judgment, creativity, and product thinking to every decision.

What We're Looking For

• Exceptional UI aesthetics and attention to detail.
• Strong understanding of Design principles, information architecture, user flows, and interaction design.
• Ability to think logically, structure complex problems, and justify design decisions.
• Proficiency in Figma and modern design workflows.
• Curiosity to continuously learn and adapt as design tools and workflows evolve.
• A portfolio demonstrating both excellent visual craft and strong product thinking.

Bonus Points

• Experience working on SaaS, fintech, healthcare, AI, or enterprise products.
• Familiarity with AI-assisted design workflows and prototyping tools.
• Experience contributing to or building design systems.

What You'll Work On

You'll design ambitious digital products for startups and global brands across AI, fintech, healthcare, SaaS, and consumer technology, solving real business problems while working alongside a team that values curiosity, craftsmanship, and continuous learning.

AI-Native Design Workflow (Expected)

We expect our designers to be AI-native in the way they work.

You should be comfortable using modern AI-powered design and productivity tools such as Figma Make, Claude (for design exploration), Paper, Lovable, Freepik AI, and similar tools to accelerate ideation, visual exploration, prototyping, and execution.

We value designers who know how to combine the right tools, iterate quickly, and "hack" together solutions rather than starting everything from a blank canvas. The competitive advantage isn't doing everything manually, it's knowing where human judgment, taste, and product thinking create the most value.

If you're someone who is constantly experimenting with new AI tools and evolving your workflow, you'll fit right in.

What You’ll Work On

• Design end-to-end experiences for SaaS and enterprise products, from understanding the problem and user needs to delivering and iterating on the final experience.
• Translate user needs, business requirements, and product constraints into clear, intuitive, and scalable design solutions.
• Structure complex products through user personas, user journeys, user flows, UX blueprints, interaction patterns, and information architecture.
• Design complex workflows, dashboards, and data-heavy experiences while keeping them intuitive and easy to navigate.
• Work across different user roles, permissions, modules, and product workflows, considering how decisions in one part of the product impact the overall experience.
• Build and maintain scalable design systems, including components, patterns, variants, states, properties, and design tokens.
• Identify opportunities to create reusable patterns and components rather than one-off solutions, ensuring consistency and scalability across products.
• Consider responsive design, accessibility, usability, edge cases, empty states, loading states, errors, and system feedback as part of the design process.
• Collaborate closely with product managers, developers, and other stakeholders and ensure designs are implemented accurately.
• Identify UX problems and opportunities proactively rather than simply designing against a given brief.
• Participate in design discussions, critiques, iterations, and product decisions.

What We’re Looking For

Strong design fundamentals are non-negotiable.

You should have a solid understanding of:

• UI/UX and visual design principles
• User personas and user needs
• User journeys and journey mapping
• User flows and task flows
• UX blueprints
• Information architecture
• Interaction design
• Usability and accessibility
• Responsive and adaptive design
• Design systems and component-based design
• Design tokens
• Components, variants, states, and properties
• Figma and modern product-design workflows

More importantly, you should understand why these tools, methods, and systems are used — not just how to use them in Figma.

SaaS & Product Thinking

We’re looking for someone who can think beyond individual screens and understand how an entire product works as a system.

You should be comfortable with:

• Complex, multi-step SaaS workflows
• Role-based experiences and permissions
• Dashboards and data-heavy interfaces
• Product navigation and information hierarchy
• Designing for multiple modules and interconnected workflows
• Scalability, consistency, and maintainability
• Edge cases and system states
• Making design decisions that work across the broader product, not just within a single screen

Design System Mindset

You should be comfortable building, maintaining, and evolving design systems, including:

• Creating and maintaining component libraries
• Defining reusable components, patterns, variants, and states
• Understanding and applying design tokens
• Maintaining visual and interaction consistency
• Deciding when a solution should become a reusable pattern versus a one-off
• Structuring systems that can scale as the product grows
• Collaborating with developers to ensure accurate design-system implementation

Strong Product Designer from top college profile2Mandatory (Experience) - Minimum 5+ YOE in UX / Product Design, with strong focus on B2C Products3Mandatory (Portfolio) - Strong portfolio of UX / Product Design works for top / high-traffic B2C Products4Mandatory (Company): Top B2C product company5Mandatory (Education) - Must have Design Education (BDes, MDes) from Tier1 college (NIT, NIFT. IIT). Tier2 colleges will be given 2nd priority6Mandatory (Gender) - Only female candidates (Gender diversity)7Mandatory (Exclusion) - Only UX designer wont work, we need product designers