Product Designer

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Working Days: 6 Days (5 Days-WFO, Sat- WFH)

Job Description:

We are seeking a skilled QA Tester with expertise in Vulnerability Testing to ensure the security, functionality, and reliability of our applications. The ideal candidate will have experience in penetration testing, security testing methodologies, automation, and compliance standards.

Key Responsibilities:

• Develop and execute test cases, scripts, and security test plans for applications and APIs.
• Perform vulnerability assessments and penetration testing on web, mobile, and cloud-based applications.
• Identify security loopholes, conduct risk analysis, and provide actionable recommendations.
• Work closely with development and DevOps teams to ensure secure coding practices.
• Automate security testing and integrate it into CI/CD pipelines.
• Test applications for OWASP Top 10 vulnerabilities, SQL injection, XSS, CSRF, SSRF, etc.
• Utilize security tools such as Burp Suite, OWASP ZAP, Metasploit, Kali Linux, Nessus, etc.
• Conduct API security testing and validate authentication & authorization mechanisms.
• Document security vulnerabilities and collaborate with teams for remediation.
• Ensure compliance with industry standards like ISO 27001, GDPR, HIPAA, PCI-DSS where applicable.

Required Skills & Qualifications:

• 3+ years of experience in Quality Assurance with a focus on Security & Vulnerability Testing.
• Strong knowledge of penetration testing tools and security frameworks.
• Experience with automated security testing in CI/CD (Jenkins, GitHub Actions, GitLab CI, etc.).
• Proficiency in manual and automated security testing of web and mobile applications.
• Familiarity with scripting languages like Python, Bash, or JavaScript for automation.
• Experience working with cloud platforms such as AWS, Azure, or GCP is a plus.
• Strong understanding of HTTP, APIs, authentication protocols (OAuth, JWT, SAML, etc.).
• Knowledge of network security, firewalls, and intrusion detection systems (IDS/IPS).
• Certifications like CEH, OSCP, CISSP, or Security+ are an added advantage.

Position Overview:

We are seeking a Node.js Developer with 1-2 years of experience to join our team. The ideal candidate should have hands-on experience in backend development, a solid understanding of JavaScript, Express.js, and familiarity with databases. You will be responsible for developing and maintaining server-side applications, collaborating with front-end teams, and ensuring optimal performance.

Key Responsibilities:

• Backend Development: Build and maintain server-side applications using Node.js and Express.js.
• API Development: Design and implement RESTful APIs to support various functionalities.
• Database Management: Work with both SQL (MySQL, PostgreSQL) and NoSQL (MongoDB) databases.
• Code Quality & Testing: Write clean, reusable, and testable code while following best practices.
• Performance Optimization: Optimize applications for speed and scalability.
• Troubleshooting & Debugging: Identify and resolve application issues to ensure smooth operations.
• Security Implementation: Apply basic security measures to protect applications and data.
• Collaboration: Work closely with front-end developers to integrate UI components with backend logic.

Required Qualifications:

• 1-2 years of experience in Node.js backend development.
• Strong proficiency in JavaScript and ES6+ concepts.
• Hands-on experience with Express.js or similar frameworks.
• Familiarity with front-end technologies (HTML, CSS, React/Angular is a plus).
• Experience working with databases (MySQL, PostgreSQL, MongoDB).
• Basic understanding of asynchronous programming and event-driven architecture.
• Experience with Git for version control.
• Knowledge of basic cloud services (AWS, Azure, or GCP is a plus).
• Understanding of Docker and containerization is an advantage.
• Good problem-solving skills and willingness to learn.

Vacancy for Teaching profile at IT training institute.

Technobrilliant Learning solutions is hiring an "IT faculty member" for IT Training & Skill Development center.

Position available:

1) FULLSTACK JAVA/PYTHON FACULTY

Mode of job: offline( onsite)

Location: Shivaji Nagar, Pune & KK Market (Katraj) Pune,

Experience : 2+ years for software testing & full-stack

5+ years for Salesforce.

Type: Full-time & Part-time

Salary: Depends on experience & interview.

Website: www.technobrilliant.com

We are a rapidly expanding global technology partner, that is looking for a highly skilled Senior (Python) Data Engineer to join their exceptional Technology and Development team. The role is in Kolkata. If you are passionate about demonstrating your expertise and thrive on collaborating with a group of talented engineers, then this role was made for you!

At the heart of technology innovation, our client specializes in delivering cutting-edge solutions to clients across a wide array of sectors. With a strategic focus on finance, banking, and corporate verticals, they have earned a stellar reputation for their commitment to excellence in every project they undertake.

We are searching for a senior engineer to strengthen their global projects team. They seek an experienced Senior Data Engineer with a strong background in building Extract, Transform, Load (ETL) processes and a deep understanding of AWS serverless cloud environments.

As a vital member of the data engineering team, you will play a critical role in designing, developing, and maintaining data pipelines that facilitate data ingestion, transformation, and storage for our organization.

Your expertise will contribute to the foundation of our data infrastructure, enabling data-driven decision-making and analytics.

Key Responsibilities:

• ETL Pipeline Development: Design, develop, and maintain ETL processes using Python, AWS Glue, or other serverless technologies to ingest data from various sources (databases, APIs, files), transform it into a usable format, and load it into data warehouses or data lakes.
• AWS Serverless Expertise: Leverage AWS services such as AWS Lambda, AWS Step Functions, AWS Glue, AWS S3, and AWS Redshift to build serverless data pipelines that are scalable, reliable, and cost-effective.
• Data Modeling: Collaborate with data scientists and analysts to understand data requirements and design appropriate data models, ensuring data is structured optimally for analytical purposes.
• Data Quality Assurance: Implement data validation and quality checks within ETL pipelines to ensure data accuracy, completeness, and consistency.
• Performance Optimization: Continuously optimize ETL processes for efficiency, performance, and scalability, monitoring and troubleshooting any bottlenecks or issues that may arise.
• Documentation: Maintain comprehensive documentation of ETL processes, data lineage, and system architecture to ensure knowledge sharing and compliance with best practices.
• Security and Compliance: Implement data security measures, encryption, and compliance standards (e.g., GDPR, HIPAA) as required for sensitive data handling.
• Monitoring and Logging: Set up monitoring, alerting, and logging systems to proactively identify and resolve data pipeline issues.
• Collaboration: Work closely with cross-functional teams, including data scientists, data analysts, software engineers, and business stakeholders, to understand data requirements and deliver solutions.
• Continuous Learning: Stay current with industry trends, emerging technologies, and best practices in data engineering and cloud computing and apply them to enhance existing processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
• Proven experience as a Data Engineer with a focus on ETL pipeline development.
• Strong proficiency in Python programming.
• In-depth knowledge of AWS serverless technologies and services.
• Familiarity with data warehousing concepts and tools (e.g., Redshift, Snowflake).
• Experience with version control systems (e.g., Git).
• Strong SQL skills for data extraction and transformation.
• Excellent problem-solving and troubleshooting abilities.
• Ability to work independently and collaboratively in a team environment.
• Effective communication skills for articulating technical concepts to non-technical stakeholders.
• Certifications such as AWS Certified Data Analytics - Specialty or AWS Certified DevOps Engineer are a plus.

Preferred Experience:

• Knowledge of data orchestration and workflow management tools
• Familiarity with data visualization tools (e.g., Tableau, Power BI).
• Previous experience in industries with strict data compliance requirements (e.g., insurance, finance) is beneficial.

What You Can Expect:

- Innovation Abounds: Join a company that constantly pushes the boundaries of technology and encourages creative thinking. Your ideas and expertise will be valued and put to work in pioneering solutions.

- Collaborative Excellence: Be part of a team of engineers who are as passionate and skilled as you are. Together, you'll tackle challenging projects, learn from each other, and achieve remarkable results.

- Global Impact: Contribute to projects with a global reach and make a tangible difference. Your work will shape the future of technology in finance, banking, and corporate sectors.

They offer an exciting and professional environment with great career and growth opportunities. Their office is located in the heart of Salt Lake Sector V, offering a terrific workspace that's both accessible and inspiring. Their team members enjoy a professional work environment with regular team outings. Joining the team means becoming part of a vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

If you're ready to take your career to the next level and be part of a dynamic team that's driving innovation on a global scale, we want to hear from you.

Apply today for more information about this exciting opportunity.

Onsite Location: Kolkata, India (Salt Lake Sector V)

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

Location: Remote

Experience Range: 8+ Years

Srijan’s team of enterprise Drupalists are helping our customers build cutting-edge web experiences, migrate to Drupal, tune and improve their Drupal implementations, and advise on all things Drupal and web architecture. With the rapid adoption of Drupal as a web platform, and with our growing number of technical development  projects supporting our clients and partners, our Technical Architects are in high demand. They consult remotely or travel on-site periodically to work with some of the most talented technologists and some of the hottest web properties on leading-edge web development projects. Engagements vary by customer and can include anything from custom coding and mentoring of partner and  client teams to application design and ongoing guidance on architecture through development and application launch.

• Prior experience building, leading and architecting Drupal
  • Knowledge of Drupal 8, 9 is a
  • Knowledge of at least 1-2 non php
  • Perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major  Drupal core systems
• Ability to guide technical discussions with both technical and non-technical audiences
• Ability to negotiate mutually agreeable outcomes with clients, partners, and Srijan stakeholders.
• Ability to perform complex Drupal development tasks including custom module development using the Drupal API system and hooks from major Drupal core systems
• Experience defining and scope a technical solution for large scale Drupal projects
• Experience working in a consulting or agency environment with direct interaction with enterprise-level clients
• Excellent ability to partner with both internal and external
• Strong leadership and presentation

• Passion for the web, open-source
• Deep experience architecting web
  • Understanding of  HTTP Layers
  • Understanding of API Modeling
  • Understanding the caching layers
  • Understanding of Microservice
  • Understanding of the Event bus
• PHP, Drupal, MySQL, SQL administration, and optimization, and Unix/Linux or Windows
• 5+ years relevant experience developing Drupal
• Must be a self-starter that thrives in a fast-paced work
• Knowledge of or experience with other CMS technologies and/or open-source technology is a
• Long-time Drupalists, that are active contributors, are well rewarded, but we’ll also help great developers and consultants become one
• Experience providing technical support or consulting strongly
• Strong problem-solving abilities, initiative, and the ability to thrive under
• Excellent interpersonal and English communication
• Bachelor's or Master's degree in Computer Science or related discipline preferred
• Understanding of Virtualisation and
• Well versed with Build, Bake and Run process of CI/CD
• Understanding of Debugging, Performance optimization and CI/Cd
• Should have a pulse of the latest technology

Our client is India’s first Genomic Medicine Clinic. Their treatment is based on an emerging medical discipline that involves using genomic information such as DNA to diagnose and develop a holistic wellness program. Their innovative DNA-based treatment has proven highly useful in treating hereditary disease such as diabetes, high Blood Pressure, heart conditions, premature ageing, cognitive decline, and hormonal imbalances including thyroid disorders, fibromyalgia.

Founded in 2019 by a doctor duo specialising in Genomic medicine from Harvard and Stanford Universities, the clinic apart from providing personalized treatment focuses on disease prevention through early detection and lifestyle management.

• Planning and overseeing new marketing initiatives
• Researching organizations and individuals to find new opportunities
• Finding and developing new markets and improving sales
• Developing proposals for diagnostic centers, hospitals and individual doctors
• Working closely with the Head of Marketing to support programs and initiatives at clinics with specific focus on adding value in the long term

What you need to have:

• Must have at least 2 - 3 years of prior experience in marketing, business development, human resources
• Experience working for a start up or the healthcare industry in any capacity will be a plus
• Excellent written and oral communication skills
• Ability to comfortably represent the company at conferences, corporate health checkup drives and specific healthcare events
• Proficiency in technology tools
• Ability to contribute individually
• Ability to maintain client relations

Collaborate with product owner to define and implement innovative solutions for the product direction, visuals and experience.

Select the right controls and UI patterns to improve usability.