Head of user experience

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

Role Overview: We are looking for a Sr Strategic Partnerships Manager (B2B) to own and scale our strategic business unit. This is a high-impact role where you will drive revenue, partnerships, and category expansion across key segments like corporates, colleges, and influencers. As part of a product-first company, you will work at the intersection of product, partnerships, and marketing to shape category growth, while taking full ownership of execution.

If you thrive on building businesses from the ground up, enjoy solving complex growth challenges, and bring a revenue-first, execution-driven mindset, this role gives you the platform to create measurable impact and expand our B2B business into multiple high-potential categories.

Roles & Responsibilities:

• Own and manage the end-to-end P&L and revenue growth of the B2B business unit, ensuring sustainable scale across categories.
• Develop and execute category strategies for corporates, colleges, influencers, and companies to drive adoption of our products and solutions.
• Build, nurture, and expand strategic partnerships with enterprises, institutions, and creator networks to unlock new growth opportunities.
• Drive go-to-market strategies for B2B offerings in edtech, HR tech, and adjacent fintech/enterprise spaces, ensuring high business adoption.
• Lead business development efforts: identify opportunities, pitch solutions, and close deals with key B2B clients.
• Collaborate closely with product, marketing, and operations teams to shape category-specific offerings and deliver maximum business impact.
• Constantly monitor market trends, competitor movements, and customer insights to refine growth playbooks.
• Set and track sales and revenue KPIs, ensuring targets are consistently met or exceeded.
• Build and mentor a lean team to expand categories into new high-potential segments over time.
• Act as a category owner with a revenue-first mindset, balancing long-term strategy with on-ground execution.

What We’re Looking For:

• 3+ years of experience in category management, business development, or partnerships within B2B (edtech, HR tech, fintech, SaaS, or related industries).
• Strong track record of driving revenue, closing B2B deals, and owning P&L.
• Hands-on experience in building and scaling partnership-driven growth (corporates, colleges, influencers, or enterprises).
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced, execution-heavy environment with a revenue-first mindset.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

Why Work With Us? At LearnTube, we believe in creating a work environment that’s as transformative as the products we build. Here’s why this role is an incredible opportunity:

• Cutting-Edge Technology: You’ll work on state-of-the-art generative AI applications, leveraging the latest advancements in LLMs, multimodal AI, and real-time systems.
• Autonomy and Ownership: Experience unparalleled flexibility and independence in a role where you’ll own high-impact projects from ideation to deployment.
• Rapid Growth: Accelerate your career by working on impactful projects that pack three years of learning and growth into one.
• Founder and Advisor Access: Collaborate directly with founders and industry experts, including the CTO of Inflection AI, to build transformative solutions.
• Team Culture: Join a close-knit team of high-performing engineers and innovators, where every voice matters, and Monday morning meetings are something to look forward to.
• Mission-Driven Impact: Be part of a company that’s redefining education for millions of learners and making AI accessible to everyone.

Dear Professionals!

We are HiringGENAIML Developer!

Key Skills & Qualifications

• Strong proficiency in Python, with a focus on GenAI best practices and frameworks.
• Expertise in machine learning algorithms, data modeling, and model evaluation.
• Experience with NLP techniques, computer vision, or generative AI.
• Deep knowledge of LLMs, prompt engineering, and GenAI technologies.
• Proficiency in data analysis tools like Pandas and NumPy.
• Hands-on experience with vector databases such as Weaviate or Pinecone.
• Familiarity with cloud platforms (AWS, Azure, GCP) for AI deployment.
• Strong problem-solving skills and critical-thinking abilities.
• Experience with AI model fairness, bias detection, and adversarial testing.
• Excellent communication skills to translate business needs into technical solutions.

Preferred Qualifications

• Bachelors or Masters degree in Computer Science, AI, or a related field.
• Experience with MLOps practices for model deployment and maintenance.
• Strong understanding of data pipelines, APIs, and cloud infrastructure.
• Advanced degree in Computer Science, Machine Learning, or a related field (preferred).

We are hiring E Commerce Manager/ Digital Marketing Manager for Delhi Location, for a leading pharmacueticals company. if anyone interested apply here

"Responsibilities:

Develop and execute comprehensive digital marketing strategies to increase online visibility, traffic, and conversions.

Manage all aspects of the company's e-commerce platform, including product listings, pricing, promotions, and customer experience.

Analyze market trends, customer behavior, and competitor activities to identify opportunities for growth and optimization.

Lead and coordinate digital marketing campaigns across various channels, including social media, email, display advertising, and search engine marketing (SEM).

Create engaging and relevant content for website, blog, social media, and email marketing campaigns to attract and retain customers.

Monitor key performance indicators (KPIs) and analytics to measure the effectiveness of digital marketing efforts and make data-driven decisions.

Collaborate with cross-functional teams, including sales, product development, and creative, to ensure alignment and consistency in brand messaging and promotions.

Stay updated on industry trends, best practices, and emerging technologies in e-commerce and digital marketing to maintain a competitive edge.

Manage digital marketing budgets effectively, ensuring optimal allocation of resources to achieve desired results.

Stay informed about regulatory requirements and industry standards related to e-commerce and digital marketing practices.

Qualifications:

Bachelor's degree in Marketing, Business Administration, or related field; Master's degree preferred.

Proven experience (5+ years) in e-commerce management and digital marketing, preferably in the Herbal, Ayurveda, or Cosmetic industry.

Strong understanding of e-commerce platforms, digital marketing tools, and analytics software.

Demonstrated expertise in developing and implementing digital marketing strategies that drive results.

Proficiency in SEO/SEM, social media marketing, email marketing, and content creation.

Excellent analytical skills and ability to interpret data to make informed decisions.

Creative thinker with a passion for innovation and staying ahead of industry trends.

Strong communication, interpersonal, and leadership skills.

Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.

Experience with web development, graphic design, or video production is a plus.

Our Client an E-commerce leader is looking for Customer Service Associate-International Chat Process

Job involves assisting customers in expediting orders and correcting post-sales problems primarily through mail, chat and phone in a fun and fast-paced environment.

Job involves 5 days working along with night shifts.

Qualifications and Attributes

Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.

Excellent English Communication Skill(Verbal & Written)

Product management

• Work closely with the product team to translate abstract business & product requirements into crisp technical specifications along with a delivery roadmap

Product Development

• Define code architecture decisions to support a high-performance and scalable product with a minimal footprint
• Developing the frontend/backend and APIs, primarily using the MERN stack for Troopod.
• Delivering a robust backend platform for the product by incorporating important considerations regarding minimal downtime, high availability, data redundancy, tight security, etc. into the design
• Preparing test cases, creating automated build and test processes, setting up systems for CI/CD, and monitoring for the product
• Deploying on AWS using the right services for optimal performance
• Support the Troopod mobile application in its entirety, including working on bug fixes and improving application performance, reliability, and stability
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Managing development and deployment of the product following Modular programming, proper documentation, and code versioning

Customer Success

• Ensuring seamless use of Troopod Web-app and Mobile App by clients or internal teams and successful integration of client systems with Troopod backend and APIs wherever applicable
• Assisting clients with necessary remote support needed for the smooth understanding of and integration with Troopod product

Team Growth

• Contributing to the growth of the engineering team through proactive effort on knowledge growth, process improvements, and performance enhancements on existing solutions

Prior experience in the following things is MUST:

• Minimum 2 years of hands-on technical development experience as a MERN stack developer
• In-depth knowledge of NodeJS, Express or Restify
• Experience implementing applications using ReactJS and React Native
• Experience in creating frontend applications using HTML5, Angular, React, LESS/SASS
• Hands-on experience with JavaScript Development on both client and server-side
• Experience with modern frameworks and design patterns, minimum 3-year experience with MERN Full-stack paradigm
• Should have worked on AWS(EC2), DNS, and other server features
• Familiarity with code versioning tools (Such as Git, SVN, or Mercurial)

• Development experience for high-traffic, consumer-facing web or mobile application
• Experience in building a chat or social media app
• Creating secure RESTful-based web services in XML and JSON, Javascript, JQuery
• Experience in hiring and leading a team of developers
• Open-source contributions
• Experience with next.js, serverless, and tailwind CSS
• Eat, sleep, code, and repeat is a typical mantra of your life

• Work in a well-funded startup with a team of 2nd-time founders from top tier colleges like BITS and NIT
• Chance to get decent equity and become part of the founding and core team
• Build a highly scalable product that would one day impact the lives of billions across the globe
• Get guidance from the best product and tech folks out there at leadership positions in Dunzo, Razorpay, Haptik, etc