Industrial Design Lead

Now Hiring: Quality Analyst – BPO Operations | Location: Gurugram (Onsite)

Job Title: Quality Analyst

Work Location: Gurugram (Onsite)

Education:

• Minimum qualification: Graduate

Experience:

• 2 to 8 years of total work experience
• Minimum 2 years of experience as a Quality Analyst in a BPO (on paper) is mandatory

Key Responsibilities

• Evaluate live and recorded calls to ensure service quality standards
• Monitor and analyze: Team performance and team strength | Call duration and Average Handling Time (AHT)
• Provide structured and actionable feedback to agents
• Conduct regular call calibration sessions
• Maintain daily/weekly audit count logs
• Ensure adherence to quality frameworks and feedback mechanisms
• Perform DIP checks and maintain accuracy of quality reports
• Prepare quality analysis reports using basic Excel

Required Skills

• Excellent verbal communication in both Hindi and English
• Strong attention to detail and process orientation
• Working knowledge of Basic Excel
• Experience in call audits, feedback processes, and DIP checks

• Candidate Must have Project management experience.
• Need Immediate joiner or candidate with upto 30 Days Notice period.
• Strong hands-on experience with SQL, including the ability to write, optimize, and debug complex queries (joins, CTEs, subqueries).
• Must have experienece in Treasury Module.
• Should have a basic understanding of accounting principles and financial workflows
• 3+ years of implementation experience is required.
• Looking candidates from Fintech company ONLY. ( Candidate should have Strong knowledge of fintech products, financial workflows, and integrations )
• Candidate should have Hands-on experience with tools such as Jira, Confluence, Excel, and project management platforms.
• Candidate should have Experience in managing multi-stakeholder projects from scratch.
• Need candidate from Bangalore, Hyderabad and Gurgaon ONLY.

IncRuiter is a next-generation technical screening and talent assessment platform.We are a SaaS-based organization with an interview service (IaaS) at its core. IaaS & Video Interview Platforms have a combined market size of 5-6Bn USD. It’s a niche and new market segment in the B2B sector.

We aim to disrupt the traditional evaluation techniques for screening candidates with completely automated hiring solutions. IncRuiter helps companies save their time on candidate evaluation and makes hiring 1.5X faster.

IncRuiter is a market leader and one of India’s Top 3 players in this segment having a wide range of Clients in the domestic and international market as well. Our major clientele includes Blenheim Chalcot, Betsol, Wabtec, Dassault, UST Global, Systematic Ventures LLC, and so on.

EXCITED ABOUT YOUR TASKS?

● Connect with potential clients to evaluate needs or promote products and services

● Meeting or exceeding sales goals

● Negotiating all contracts with prospective clients

● Helping determine pricing schedules for quotes, promotions, and negotiations

● Preparing weekly and monthly reports

● Giving sales presentations to a range of prospective clients

● Coordinating sales efforts with marketing programs

● Understanding and promoting company programs

● Obtaining deposits and balance of payment from clients

● Preparing and submitting sales contracts for orders

● Maintaining client records

● Answering client questions about credit terms, products, prices, and availability.

• Architect new systems and improve existing ones by instrumenting best practices and technologies.
• Identify and build automated tools for release management, deployment, monitoring and reporting
• Identity and implement latest technologies and frameworks for application system stack, deployments, automation, capacity management, resource orchestration and availability.
• Responsible for fixing support escalation cases and conducting post-incident reviews / Root Cause Analysis.

• 💰  Early-stage, ed-tech, funded, growing, growing fast.
• 🎯  Mission Driven: Make Indonesia competitive on a global scale.
• 🥅  Build the best educational content and technology to advance STEM education 
• 🥇  Students-First approach

• ❤️  Love what we do
• 🎮  Committed to making learning fun, accessible, and safe 
• 🤝  Teams are better. We value ownership, responsibility, transparency
• 🌏  Global, diverse backgrounds. Been there, done that.

• CoLearn has grown so much, and you’ve been an important part of the growth. You solved hard problems that many didn’t know existed.
• You’ve led the data science function and laid out the roadmap, implemented best practices, and grown the team. You’ve executed mission-critical projects. Congratulations!
• You’re exploring what Data Science can do for the students, parents, teachers, educators.
• You’ve been speaking at Data Science conferences about the image recognition system we built from scratch. You casually threw in the semantic search engine on slide 77.
• The engineering and product teams are your friends. The teams take cross-functional collaboration, testing, and modeling for granted. It’s their second nature.
• You have an encyclopedic knowledge of CoLearn’s data structures and metrics, and you’ve often provided key ideas for the product.

• Highly-skilled and experienced Data Scientist and leader
• You are interested in creating next-gen data-powered education tech products. 
• You’ve worked in a Data Science role before where you took a data product to market
• You are comfortable working with unknowns, evaluating the data, and applying scientific techniques to business problems and products
• You’ve built platforms and systems from scratch
• You have a track record of developing and deploying data-science models to production

• End-to-end AI/ML systems in the cloud, including data processing, feature engineering, and tuning of ML models in training and production (MLOps) — with both structured and unstructured data.
• Deep Learning and Computer Vision models, ideally in a production environment
• Hands-on Python/SQL, scikit-learn, Keras, PyTorch, Tensorflow, MXnet, etc. 
• Experience in Scala/Java/Go/C/C++ is a plus plus
• Airflow/Luigi/Oozie and the likes
• Familiarity with cloud deployment strategies (AWS/GCP) to deploy at scale

• B.S./B.E./M.S./PhD in a quantitative field such as Computer Science, Engineering, Math, Statistics or equivalent years of experience
• 10+ years of experience in data science, algorithmic engineering, and machine learning. Preferably solved problems from scratch to scale
• Experience in hiring, managing highly-performant teams, and mentoring data science, data engineering, and analytics teams 
• Experience developing a data science strategy, building the roadmap, and leading the execution
• Track record of recruiting talent in analytics and data science

• You’ve won algorithm and machine learning competitions such as ACM and Kaggle
• You have research publications and citations in top tier journals 
• You have a portfolio of side projects and can show it to us

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. Is wholly owned subsidiary of US based startup Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as large businesses in India. Our state-of-the-art OCR + Machine Learning technology allows customers to simply take photo and our software does the rest of the heavy lifting. Our strategy for Small and Medium businesses is realized through freely available mobile app. We also work for automation of Accounts Payable for large corporations through our channel partners in India. 

Full Stack JavaScript Developer Position 

We are looking for an expert Full Stack JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial. 

Position 

• Full time employment  

Key Responsibilities  

• Front end UI/UX technologies such as tailwinds, vuex router and similar
• Developing user-facing applications using NodeJS (HapiJS, ExpressJS ), Vue.js 
• Building modular and reusable components and libraries 
• Optimizing your application for performance 
• Implementing automated testing integrated into development and maintenance workflows 
• Staying up to date with all recent developments in the JavaScript
• Keeping an eye on security updates and issues reported and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills   

• Highly proficient with the JavaScript language and its modern ES6+ syntax and features 
• Highly proficient with backend frameworks like HapiJS, ExpressJS  
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM 
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and NuxtJS 
• Good understanding of HTML5 and CSS3
• Understanding of server-side rendering and its benefits and use cases 
• Knowledge of functional programming and object-oriented programming paradigms 
• Ability to write efficient, secure, well-documented, and clean JavaScript code 
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha 
• Proficiency with modern development tools, like BitBucket, Babel, Webpack, and Git 
• Working knowledge of one or more of the following: NodeJS, Angular, ReactJS 
• Experience with both consuming and designing RESTful APIs 
• Relevant technical certifications a plus. 
   

Qualifications 

• Bachelor's Degree and/or equivalent Computer Science course 
• 2-4 years programming experience 
• Demonstrable track record of projects, applications 
• Strong written and verbal communication skills

WillStar Media is a one-stop marketing solution. We plan, execute and create the best results for brands. We provide services from Influencer marketing, campaign designing, media consulting, creative strategy to video production, social media marketing, and social media management.

We are currently looking for a Hindi content writer who could do content research and Scriptwriting for a youtube channel- The Willpower star and its social media which is managed by us.

• Directly impact revenue generation
• Advise patients about the service through structured way.
• Understand patients profile & problems to explain the benefits 
• Hand holding the patients throughout their journey