Lead Product Designer

Company Description

First Connect Worldwide LLC, a licensed Freight broker company, provides transportation and logistics services throughout the USA. With years of experience, our team delivers efficient and innovative transportation solutions to meet our customers' needs. As a top-rated logistics and transportation company, we prioritize customer satisfaction and strive for excellence in all our services.

Job Description

A Business Development Specialist is responsible for managing the sales process of logistics services, including coordinating shipments, communicating with clients and carriers, and ensuring timely delivery.

Responsibilities may include:

1. Managing customer inquiries and requests for freight quotes.

2. Coordinating with carriers to schedule pickups and deliveries.

3. Negotiating rates and contracts with carriers to optimize profitability.

4. Tracking shipments and providing updates to customers.

5. Resolving any issues or delays in the shipping process.

6. Generating sales leads and pursuing new business opportunities.

7. Providing excellent customer service and maintaining strong relationships with clients.

8. Analyzing sales data and preparing reports for management.

9. Collaborating with other departments such as operations and finance to ensure smooth operations.

10. Staying updated on industry trends and regulations to ensure compliance.

🚨 We’re Hiring: Senior PHP Developer – Kolkata 🚨

Job Summary:

We are seeking an experienced Senior PHP Developer to lead and execute complex web development projects. The ideal candidate will have extensive experience in PHP development, with a strong background in coding, architecture, and team collaboration. The role involves developing scalable PHP applications, mentoring junior developers, and contributing to knowledge sharing within the team.

Key Responsibilities:

- Develop, test, and deploy scalable PHP applications with clean, well-documented, and efficient code

- Design application architecture and database structures for new projects or large features

- Collaborate with cross-functional teams to ensure alignment on project goals and timelines

- Mentor junior or mid-level PHP developers and provide guidance and troubleshooting support

- Design and optimize SQL queries, stored procedures, and database schemas to enhance performance

- Debug and resolve issues, bugs, and performance bottlenecks in live and development environments

- Stay updated with PHP versions, frameworks, and suggest new technologies or processes to enhance team productivity or project quality

Technical Skills:

- Expertise in PHP, with experience in frameworks like Laravel and CodeIgniter

- Strong understanding of MVC architecture and OOP principles

- Proficiency in front-end technologies (HTML, CSS, JavaScript, and frameworks like Vue.js or React)

- Experience with RESTful and SOAP APIs, as well as JSON and XML

- Knowledge of database systems, including MySQL, PostgreSQL, or MongoDB

- Familiarity with version control systems, particularly Git

Experience:

- 4+ years of experience in PHP development

- Experience with project management tools like JIRA or Trello

Education:

- Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience)

- PHP certification or frameworks-specific training (e.g., Laravel certification) is a plus

Experience : 2-8 years

Key Responsibilities:

• Configure and customize Guidewire BillingCenter modules including billing accounts, invoices, payments, collections, and disbursements.
• Develop and maintain BillingCenter workflows, business rules, and batch processes.
• Implement payment processing solutions including automated payment plans, ACH, credit card processing, and reconciliation.
• Work closely with business analysts and stakeholders to gather requirements and translate them into technical configurations.
• Integrate BillingCenter with PolicyCenter, ClaimCenter, and third-party payment gateways via web services and messaging.
• Develop and customize PCF pages and Gosu scripts to enhance BillingCenter functionality.
• Perform unit testing, participate in system integration testing (SIT), and support user acceptance testing (UAT).
• Assist in troubleshooting production issues related to billing processes and payment workflows.
• Document configuration changes, develop technical specifications, and maintain user guides.
• Participate in Agile development processes, including sprint planning and retrospectives.

Required Skills and Qualifications:

• Strong expertise in BillingCenter configuration and customization including Billing Accounts, Payment Plans, Invoicing, Collections, and Disbursements.
• Experience with Gosu programming language and PCF files customization.
• Good understanding of insurance billing lifecycle and payment processing.
• Knowledge of integration technologies including SOAP/REST web services and messaging.
• Familiarity with Guidewire Studio and Guidewire Data Model.
• Experience with database querying using SQL (Oracle, SQL Server).
• Understanding of Agile/Scrum development methodologies.
• Strong analytical and problem-solving skills.

Excellent communication skills and ability to work collaboratively.

• Design and driving learning strategy and charter for company, inline with business priorities.
• Provide a responsive, effective and efficient centralized- Learning and Development (L&D) function within the newly established Centre of Excellence (CoE) providing a range of Learning and Development services across functions.
• Foster a culture of continuous-learning through various interventions, and providing access to curated, relevant content to the team.
• The incumbent will aggregate and support the delivery of the L&D strategy and the development of the L&D offerings across company
• Design and execute learning journeys for specific cohorts such as high potentials, leadership, any identified critical roles/functions
• Ownership of associated metrics and data for learning & development, and talent processes
• Working in close collaboration with internal and external stakeholders to deliver the learning needs of company.
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• Responsible for independently managing all day-to-day payroll activities including coordination with the key internal teams as well as external payroll vendor to ensure an accurate and timely payroll on a periodical basis. 
• Responsible for interfacing within the company and outside in all matters related to HR 
• Handling end to end Onboarding & Exit of employees 
• Preparing & updating employee records relating to hiring, confirmation, transferring, termination, etc
• Responsible for accurate and timely payment of applicable taxes and filing of related returns. Eg. EPF, ESI, PT, TDS, etc.
• Ensure all labor laws compliances are fully complied with and reports are updated at all times.
• Ensure timely input to the Banking/Finance team towards disbursement of salaries.
• Handle all labor law compliances and notices.
• Manage Employee Benefit programs and ensure timely disbursement of benefits.
• Manage the generation of actuarial reports such as gratuity, leave encashment, etc
• Responsible for providing necessary information and explanations for internal and external audits.
• Respond to employee inquiries on payroll issues or concerns.
• Maintain confidentiality of payroll operations and data at all times.
• Preparation of MIS reports
• Preparation of all kinds of HR reports and documents required 
• Handling employee grievances and complaints 
• Other requirements and assignments as needed 

Required Candidate profile: 

• Education: Post-Graduate, MBA HR
• At least 5 years of end to end payroll experience
• Excellent written and spoken English
• Able to work under pressure, meet deadlines and adapt constantly to change.
• Good time management skills
• Excellent attention to detail
• Strong interpersonal skills and ability to handle employee queries.
• Ability to communicate well with all the stakeholders 
• Ability to be the interface between the employees and the organization 
• Able to communicate well within the organization and be the interface for the organization outside