Lead Product Designer

Job Title: Customer Support Executive

Location: FBD One Complex, 202A, Second Floor, Sector 37, Faridabad

Landmark: Near Badarpur Metro Station

Salary: ₹14,000 – ₹16,000 per month

Working Days: 6 Days a Week (No Weekends Off)

Job Description:

We are hiring a Customer Support Executive who will be responsible for handling customer queries across calls, chats, and emails, and managing service bookings effectively.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, chat, and email
• Resolve customer issues with empathy and professionalism
• Book services and update customer records accurately
• Follow up on pending queries and ensure timely resolution
• Coordinate with internal teams to ensure smooth service delivery
• Maintain a positive, customer-first attitude at all times

Requirements:

• Good communication skills (Hindi & English)
• Basic computer knowledge and typing speed
• Ability to handle pressure and multitask
• Previous experience in customer service is a plus, but freshers can also apply
• Must be comfortable working weekends with a weekday off

Benefits:

• Fixed salary between ₹14,000 – ₹16,000/month (based on experience)
• Growth opportunities in a fast-growing startup
• Comfortable work environment near metro connectivity

Job Summary:

We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.

Key Responsibilities:

• Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
• Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
• Develop and manage infrastructure using Terraform or CloudFormation.
• Manage and orchestrate containers using Docker and Kubernetes (EKS).
• Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
• Write robust automation scripts using Python and Shell scripting.
• Monitor system performance and availability, and ensure high uptime and reliability.
• Execute and optimize SQL queries for MSSQL and PostgreSQL databases.
• Maintain clear documentation and provide technical support to stakeholders and clients.
• 
  

Required Skills:

• Minimum 4+ years of experience in a DevOps or related role.
• Proven experience in client-facing engagements and communication.
• Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
• Proficiency in Infrastructure as Code using Terraform or CloudFormation.
• Hands-on experience with Docker and Kubernetes (EKS).
• Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
• Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
• Proficient in Python and Shell scripting.
• 
  

Preferred Qualifications:

AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.

Experience working in Agile/Scrum environments.

Strong problem-solving and analytical skills.

Exp. - must be 8-12 yrs

Location - Bangalore/Mumbai

• Experience in Core Java 5.0 and above, CXF, Spring.

• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.

• Good Experience into Microservices , Data structures , Oops , Algorithms, multithreading etc

• Good development experience with RDBMS, preferably Sybase database.

• Good knowledge of multi-threading and high-volume server-side development.

• Experience in sales and trading platforms in investment banking/capital markets.

• Basic working knowledge of Unix/Linux.

• Experience into High /Low level designing.

• Excellent problem solving and coding skills in Java.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

• Strong communication abilities
• Exceptional communication and the capacity to switch up speaking approach
• The capacity to adjust to challenging circumstances
• The capacity to adjust to challenging circumstances
• Having a firm understanding of the products or services the business provides
• Ability to listen and solve problems
• Ability to cope with rejection while remaining calm
• Outstanding capacity to manage conflicts and address grievances during negotiations

Must Have

1. Angular 13+

2. Understanding of Cloud architecture

3. Node.js + Expressjs +MongoDB (Localization Project)

Management skills required

1. Drive scrum meetings (Daily sync-up, Weekly planning meetings, Monthly meetings)

2. JIRA Understanding, including JIRA Reports, Releases

3. Code Review

4. Document preparation for any new feature/requirements using confluence

5. Track team timesheet reports

6. Communication with External team members  

• Meeting with the design team to discuss gaming ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing game functionality.
• Transforming design ideas into pre-existing functional games.
• Designing and building game codes.
• Identifying and fixing code errors and game bottlenecks.
• Testing game functionality and theme dynamics.
• Ensuring products conform to high industry standards.
• Designing and building game patches and upgrades

What are we looking for?

• Bachelor’s degree in computer science, computer engineering, or a similar field.
• Previous experience working as a Unity3D developer.
• Knowledge of 3D development and integrated game physics.
• Experience in mobile game development.
• Good communication skills.
• Experience with memory and space optimization.
• Knowledge of scripting, animation, session management, and textures.
• Good troubleshooting skills.
• Excellent attention to detail.
• Knowledge of Cocos and Godot is an added advantage

Skills & Abilities

• Unity3D platform
• Agile Development
•  Experience in custom editors, inspectors, and tooling within
• Unity Android software development expertise
• Shading language such as HLSL
• Real passion for games

What’s in it for you?

• An opportunity to be a part of a fast scaling start-up in the AdTech space that offers unmatched services and products.
• To work with a team of young enthusiasts who are always upbeat and self-driven to achieve bigger milestones in shorter time spans.
• A workspace, that is wide open as per the open door policy at the company, located in the most happening center of Bangalore. A well-fed stomach makes the mind work better and therefore we provide - free lunch with a wide variety on all days of the week, a stocked-up pantry to satiate your want for munchies, a Foosball table to burst stress and above all a great working environment.
• We believe that we grow as you grow. Once you are a part of our team, your growth also becomes essential to us, and in order to make sure that happens, there are timely formal and informal feedbacks given

1) Design clear engaging graphic communications for the app, social media and print - this includes UI/ UX, event webpages, brand promotional items, in-app games, etc. 

2) Illustrates the concept by designing a rough layout of art and copy regarding arrangement, size, type, size and style, and related aesthetic concepts.

3) Work closely with operations, marketing, and content team to translate their messaging concepts into graphic/visual material

4) Design & create graphics images, GIFs & Ads, etc. for Social Media Platforms.

5) Grow online social networks by acquiring a new fan-base and increasing interactions via designs.

6) Understand the requirement and develop quality graphics, Work on all aspects of design.

7) Should have experience of leading creative/Design team of Min. 7. 

Other Requirements:

1) Should have excellent knowledge of Video/Audio and Live streaming applications.

2) Proficient in Adobe Photoshop, Illustrator, In-design

3) Knowledge of Animate CC and After Effects is a plus.