UX Designer (B2C, eCommerce),

Role Overview

We are looking for a Delivery Supervisor – Last Mile to own and deliver a white-glove, hassle-free delivery and installation experience. This role requires the individual to be physically present at customer sites on delivery days, acting as the single point of accountability for end-to-end last-mile execution.

This is a hands-on, execution-focused role ideal for candidates with experience in furniture delivery, installation coordination, or site supervision.

Key Responsibilities

• Be present at the customer location during scheduled delivery and installation.
• Act as the single point of ownership for end-to-end last-mile execution.
• Ensure products are delivered, unpacked, assembled, and installed as per approved drawings and specifications.
• Coordinate in real time with OEM/vendor dispatch teams, installers, carpenters, technicians, and logistics partners.
• Ensure on-time arrival, correct installation sequencing, and minimal waiting time at site.
• Represent the brand professionally and communicate timelines and next steps clearly to customers.
• Inspect products for transit damage, finish issues, or missing parts prior to installation.
• Ensure safe handling of furniture, site cleanliness, and protection of customer property.
• Resolve on-ground issues independently and escalate only when necessary.
• Update delivery status, issues, and customer feedback accurately in internal systems.

Success Metrics (KPIs)

• On-time delivery and installation percentage
• First-time-right installation rate
• Customer satisfaction / NPS at delivery stage
• Damage and rework incidence
• Number of escalations per delivery

Ideal Candidate Profile

• Experience in last-mile delivery, installation, or site coordination (furniture or interiors preferred)
• Strong coordination and stakeholder management skills
• Customer-first mindset with high attention to detail
• Calm, solution-oriented approach in high-pressure situations
• Willingness to travel and be on-site for deliveries

Proficient in ReactJS and its core principles such as state management, hooks, and component lifecycle

Strong understanding of JavaScript, HTML, CSS, and related web technologies

Experience with Redux or other state management libraries

Knowledge of modern front-end builds tools such as Webpack and Babel

Understanding of REST APIs and experience integrating them with a ReactJS front-end

Familiarity with Git and version control practices

Responsibilities:

Developing user-facing features using ReactJS

Building reusable UI components and libraries for future use

Ensuring the technical feasibility of UI/UX designs

Optimizing components for maximum performance across a wide range of devices and browsers

Collaborating with cross-functional teams to solve complex problems

Participating in code reviews and ensuring code quality through testing and debugging

Staying up-to-date with the latest industry trends and technologies related to ReactJS.

• Need At least 2-year experience in fast paced staffing environment working on IT, Non-IT and Techno-Functional Requirement like Business Analyst, IT Project Manager, Marketing Manager, Digital Marketing, Program Manager, Software QA Engineer, Software Developer, Accountant, Accounting Manager etc.
• Good in communication and can work independently with minimal supervision.
• Should be well aware of the recruitment process and related terms like MSP/Markup/Rate Negotiation.
• Team Player.
• Ability to learn and grasp new skills.
• Positive Attitude towards Work.
• Not looking for a specialist recruiter for a particular domain, we need someone who can work on all types of requirements as per the business need.
• Qualification: Any Graduate.

Responsibilities

• Manage the SEO initiatives - strategising, planning and execution
• Define key metrics and SEO road map (including link building strategy)
• Review and analyse analytics and site traffic to gauge positive and negative changes
• Create and execute an SEO plan for the assigned categories to maximise traffic from the
  channel
• Plan SEO tests, collect and analyse data, identify trends and insights on search engine
  algorithms
• Collaborate with Content team to optimise copy and landing pages for search engine
  marketing
• Collaborate with the SEM team for keyword research and complementary campaigns
• Research, analyse and benchmark against competitor performance
• Create and maintain SEO performance dashboard to provide visibility for respective pages
• Communication to team and management on project development, timelines, and results.

What We are Looking for

• Proven track record of building top talent and high performance.
• A Team Player
• Experience managing large scale systems in competitive and rapid growth environments
• Master of on-page & off-page SEO
• Understand the co-relation of content & link-building.
• Who speaks the language of google webmaster & analytics
• Bachelor's degree with experience of 2 - 4 years in Digital Marketing domain.

This is an opportunity to be part of an exciting, new-age startup working on an AI platform to gather consumer insights. You’d be part of the business team, driving demand generation using content marketing, published on all digital properties.

Experience matters. The ‘must-haves’ are.

• A minimum of 3 years of experience in running content marketing programs, especially for SaaS, martech, technology brands
• Experience in running a complete marketing program – organizing webinars, scouting for event opportunities, etc.
• Experience in writing across genres – social, newsletters, blogs etc.
• Experience for writing for the Western audience (native English speaking geographies such as USA and the UK)

The specific skills sought are as follows.

• Ability to articulate technology in a way that a non-techie could understand.
• Ability to write in both informal and formal tones – use of colloquial English for informal and assuming a formal tone when authoring a thought leadership article, case studies, and whitepapers.
• Ability to improvise – use the same content to spin out content for social media publishing.
• Ability to think through topics that might be of interest to our very professionally accomplished TG – quite different than what you’d write for a consumer-facing brand.

My Digital Shelf is an expanding and highly entrepreneurial start-up research and production company producing B2B conferences for the global Digital Retail and Consumer goods industry

The role of the Marketing Manager will be to perform general duties to support event planners, project managers and the Global Event team

• Social media daily management - primariliy linkedin and Twitter 
• Digital marketing - SEO, PPC advertising and more 
• Website content develpoment and management
• Copy writing for press releases, website and ad-hoc pieces
• Market research including competitot analysis and performance improvement 
• Liaising with external media agencies and association for advertising campaigns and barter agreements/partnership opportunities 
• Liaising with suppliers including printers, design agencies and publications
• Reporting directly to the Director and planning the event calendar with them
• Ad hoc support to team including assisting with events management and promotional activity
• Maintain production schedules for event materials/collateral
  Work on event follow-up and Event Metrics and Analysis

Candidate requirements:

• Graduated to degree level or equivalent in your chosen discipline, ideally Marketing, Social Sciences, Humanities, Languages or similar
• Fluent in written and spoken English
• Ability to work under pressure and meet demanding deadlines
• Confident and mature approach, reflective of the profile of the position and organisation

• Ability to work independently and show a strong sense of initiative, taking ownership of key projects when required with a proactive attitude
• Ability to multitask, prioritise and be flexible is essential
• Works well as part of fast-paced team, prioritising effectively and managing workload
• Excellent IT skills - proficient in both Windows and Mac operating systems (i.e. PowerPoint, Keynote, Excel, Word, Outlook)
• Strong interpersonal and communication skills both verbal and written, able to successfully interact with all parts of the business and stakeholders at all levels
• Excellent organisational, analytical and administrative skills, meticulous attention to detail
• Flexible in approach and able to amend hours as required to suit business needs
• Able to work with confidential material and sensitive information with absolute discretion

• Proficient with Laravel & Codeignitor Framework 
• Have good database structures and algorithm platform
• Knowledge about OPP, MVC, RESTful
• Knowledge about HTML, CSS, JavaScript, AngularJS, ActiveJS, NodeJS, JQuery is an advantage
• Have experiences using GIT
• Use fluently one of relation database administration: Oracle, MySQL