Lead UX Designer

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

Job Role: Machine Learning & AI Developer

Skills: Data Science, Deep Learning, ML & Generative AI,

Job Description:

We are looking for a highly skilled and experienced ML& AI Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.

Key Responsibilities

• Develop and maintain web applications using Django and Flask frameworks.
• Design and implement RESTful APIs using Django Rest Framework (DRF)
• Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
• Build and integrate APIs for AI/ML models into existing systems.
• Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
• Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
• Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
• Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
• Ensure the scalability, performance, and reliability of applications and deployed models.
• Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
• Write clean, maintainable, and efficient code following best practices.
• Conduct code reviews and provide constructive feedback to peers.
• Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.

Required Skills and Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of professional experience as a Python Developer.
• Proficient in Python with a strong understanding of its ecosystem.
• Extensive experience with Django and Flask frameworks.
• Hands-on experience with AWS services for application deployment and management.
• Strong knowledge of Django Rest Framework (DRF) for building APIs.
• Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
• Experience with transformer architectures for NLP and advanced AI solutions.
• Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Familiarity with MLOps practices for managing the machine learning lifecycle.
• Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
• Excellent problem-solving skills and the ability to work independently and as part of a team.
• Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.

Who You Are:

• You’ve built scalable, production-ready APIs in fast-paced environments, and are comfortable with the challenges that come with a growing startup.
• You understand event-driven architectures and have hands-on experience building real-time applications.
• You are fully capable of taking ownership of backend systems, from designing the database schema to writing efficient, maintainable code.
• You think beyond the code: optimizing performance, scalability, and security are as important as building new features.
• You’re comfortable troubleshooting complex issues, whether that’s API bottlenecks, database performance, or production issues.

Responsibilities:

• Design, implement, and manage a NestJS backend with a modular, scalable architecture that can easily handle real-time events and communication.
• Develop and maintain WebSocket services for real-time event-driven updates and ensure seamless communication across the system.
• Integrate RabbitMQ for reliable internal messaging, handling queues and ensuring event-driven workflows are efficient and fault-tolerant.
• Implement database management strategies using MongoDB, Redis, and Elasticsearch, ensuring efficient data handling, indexing, and optimization.
• Integrate with external APIs (JSON-RPC, XML-RPC, REST) to enhance system capabilities.
• Ensure high performance of the system by optimizing database queries, implementing caching strategies using Redis, and ensuring optimal indexing and data flow.
• Implement role-based authentication and authorization mechanisms using JWT, OAuth, and RBAC patterns within NestJS.
• Follow security best practices to ensure sensitive data is protected, credentials are stored securely, and the system is resilient to common vulnerabilities.
• Work collaboratively with cross-functional teams to ensure seamless integration between different services and technologies.

Must-Have Skills:

• Strong proficiency in Node.js and NestJS with TypeScript.
• Solid experience with MongoDB, Redis, and Elasticsearch for data storage and real-time data handling.
• In-depth knowledge of WebSockets and Socket.IO in NestJS Gateways, enabling real-time communication and updates.
• Experience with RabbitMQ for message queuing and asynchronous task handling.
• Strong understanding of authentication & authorization systems using JWT, OAuth, and RBAC (Role-Based Access Control).
• Expertise in optimizing APIs, including techniques for caching, improving database performance, and reducing latency.
• Familiar with API security best practices, including secure storage of credentials, encryption, and safeguarding sensitive data.

Key Skills:

• TypeScript, NestJS, WebSockets, Socket.io
• Redis, MongoDB, Elasticsearch, RabbitMQ
• API Optimization, JWT, OAuth, RBAC
• Real-time communication, Event-driven architecture

Job Title – Marketing Manager

Location – Bangalore

Job Type – Permanent

Experience – 2-4 Years

Job Role

• Manage and monitor marketing performance on a daily basis, and maximizing business ROI and goals.
• Manage a portfolio of paid campaigns across different industries for different regions, globally
• Create ideas & deliverable presentations for better execution
• Conceptualize new marketing ideas and campaigns for in-house and clients
• Implement and configure the necessary tracking tools for campaign performance analysis.
• Research and implement marketing strategy to optimize campaigns to meet KPI's, based on market trends & data findings.
• Create Branding Ideas & Solutions based on client requirements
• Working closely with the other team members and departments to meet client goals.

• 2 to 4 years of hands-on experience in marketing
• Data Research & Analysis for new ideas
• Have handled marketing campaigns from scratch
• Strong creative and analytical skills
• Excellent organizational skills and multitasking abilities
• Ability to work independently and with a team to efficiently meet deadlines in a fast-paced working environment
• A keen eye for detail

• Deep understanding of JS basics and advanced features (ES6) (5+ years)
• Deep understanding of basic and advanced HTML5 / CSS3 features (5+ years)
• Hands on experience developing scalable applications using React JS (preferably using functional components) (2+ years)
• Proficiency in using hooks based approach in react development
• Hands on experience developing UI components using Material UI for React JS (2+ years)
• Experience with any of the state management libraries for React JS – Redux, Context API, Mobx etc
• Experience with unit testing using Jest, Enzyme, React Testing Library etc
• Experience with responsive design, progressive web apps and accessibility.
• Knowledge about platform tools such as NPM, Git command line tool and AWS.

Job Description:

• To resolve the tickets raised as per the defined standards of time, cost, and quality for increased customer satisfaction.

Skills and Experience

• Good SQL & PLSQL knowledge.
• Good Unix basic commands knowledge.
• Good Unix scripting knowledge will be an advantage.
• ANSI SQL
• Unix - Others/
• Experience - Fresher

Our client is a premier web design and software solutions company based out of Delhi, Florida and California. They are a creative, young and dynamic organisation that provides superior quality solutions like web design and development, mobile app development on various platforms, cloud apps and Ecommerce web solutions. They have clients across US, Canada, UK, and Australia, who receive market ready and saleable apps.

What you need to have:

About the Company :

- Tickled Media is the largest online content and community platform for women in Asia. Headquartered in Singapore, we run theAsianparent.com, HerStyleAsia, AsianMoneyGuide and NONILO.com.

- Our flagship brand, theAsianparent.com, is Southeast Asia's #1 digital parenting destination and reaches over 11 million mums in the region. As a group, we reach over 12 million Asian women monthly, with content available in 13 different languages.

Link: https://tickledmedia.com/">https://tickledmedia.com/ / https://sg.theasianparent.com/">https://sg.theasianparent.com/

iOS Developer  Job Summary

 Total Exp : 4+ years

• Minimum 1 year of development experience in Swift
• 4 years of experience as iOS developer
• Ability to work independently on implementing iOS features
• Strong object-oriented design and programming skills
• Experience in Xcode IDE, Interface Builder, and debugging tools
• Solid understanding of the full mobile development lifecycle
• Experience in web service and API integration (REST, JSON and similar)
• Experience with network communications on mobile platforms, making synchronous and asynchronous web service calls
• Familiarity with version control(GIT)
• Understanding on builds and release management, including distribution on iTunes
• Experienced in use and integrations of third party libraries using Cocoapods
• Skilled on understanding UI and UX as per the iOS human interface guidelines
• Work closely with other mobile app

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.