Product Design Lead (B2C, E-Commerce), F

In this dynamic role, you will be the crucial interpreter, ensuring a seamless flow of communication between our world-class cybersecurity engineers and strategic business stakeholders. You will leverage your technical acumen to produce clear, authoritative technical content, drive impactful marketing campaigns that highlight our security solutions, and build meaningful relationships within the wider cybersecurity developer ecosystem. This is your chance to turn deep technical understanding into clear, market-ready business value.

We are looking for an ideal candidate who is a creative problem solver at heart who thrives in a team environment.

You will work with the marketing and business development team to work on technical content, manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. Candidate is responsible to work with the Managing Partner and marketing team to scale the business and also help organize the internal processes. The role requires planning, direction, and most importantly execution to develop and grow revenue in accordance with targets.

Key Responsibilities:

• Liaisoning technical + business.

Create detailed and precise documentation including functional specifications, use cases, process flows, and system design documents.

Collaborate with technical team to generate content and marketing collaterals

Conduct thorough assessments to understand current business processes and identify areas for improvement.

Maintain and update documentation as project requirements evolve.

• Collaboration and Communication:
• Act as a liaison between technical teams and business stakeholders, ensuring a clear understanding of requirements and   expectations.
• Facilitate meetings, workshops, and presentations to communicate project status, findings, and recommendations.
• Solution Evaluation:
• Evaluate technical solutions to ensure they meet defined business requirements and objectives.
• Conduct thorough testing and validation to confirm the quality and functionality of developed solutions.
• Continuous Improvement:
• Stay updated on industry trends, best practices, and emerging technologies relevant to our business processes.
• Proactively identify opportunities for process optimization and system enhancements.
• Working with the executive team to develop a comprehensive digital business strategy and assisting with its execution.
• Establishing a pipeline of core digital marketing activities and ensuring that the pipeline is aligned with the company’s revenue targets and digital marketing goals.
• Maintaining metrics and quality service by establishing and enforcing organization standards.
• Assessing new business opportunities with a strong revenue target in mind.
• Identifying, exploring, and evaluating business opportunities, performing risk assessment, and mitigating potential risks.
• Gathering market and customer information.
• Engage with the technical team to identify new opportunities within existing client businesses or contacts. Maintain strong and prosperous working relationships with key clients.

A Financial Research Analyst is responsible for gathering, analyzing, and interpreting financial data to support investment decisions, business strategies, or financial forecasting. Their primary role is to provide insights and recommendations based on their research to help guide the organization or clients in making informed financial decisions.

Key Responsibilities:

Data Collection & Analysis:

• Gather financial data from various sources (e.g., financial statements, market reports, industry trends, etc.).
• Analyze financial information, including profit and loss statements, balance sheets, and cash flow reports.

Market and Industry Research:

• Research industry trends, economic conditions, and market conditions to identify investment opportunities or risks.
• Track competitor performance and benchmarking.

Financial Modeling and Forecasting:

• Build and maintain financial models to project future performance, such as forecasting revenue and expenses.
• Use quantitative tools to evaluate investment options and potential financial outcomes.

Report Creation:

• Prepare detailed reports summarizing findings, analyses, and recommendations for internal stakeholders or clients.
• Present research findings to management, clients, or investors in a clear and concise manner.

Investment Recommendations:

• Provide recommendations for investment opportunities, such as stocks, bonds, or alternative investments.
• Assist with the evaluation of portfolios and asset management strategies.

Risk Assessment:

• Assess financial risks related to investments, projects, or business decisions.
• Recommend risk management strategies based on data analysis.

Collaboration & Communication:

• Work closely with other teams, such as investment managers, accountants, or business strategists, to align research with broader business objectives.
• Communicate findings and insights clearly to both financial and non-financial stakeholders.

We are seeking a detail-oriented and innovative Chemical Engineer. The ideal candidate will be responsible for designing, developing, and optimizing processes for manufacturing, ensuring safety, quality, sustainability, and efficiency. This role requires strong problem-solving skills and the ability to work in cross-functional teams to improve production systems.

Key Responsibilities:

• Design, develop, and implement chemical processes for production.
• Monitor and optimize plant operations to improve yield, reduce costs, and minimize waste.
• Ensure compliance with health, safety, and environmental regulations.
• Conduct research and feasibility studies to develop new products and processes.
• Collaborate with R&D, production, and quality teams to improve efficiency.
• Troubleshoot technical issues in manufacturing and propose solutions.
• Prepare and maintain technical documentation, reports, and SOPs.
• Implement best practices for sustainability and energy efficiency.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Chemical Engineering (or related field).
• Strong knowledge of chemical processes, thermodynamics, fluid mechanics, and reaction engineering.
• Experience with process simulation tools (e.g., Aspen Plus, HYSYS, MATLAB) is an advantage.
• Good analytical, mathematical, and problem-solving skills.
• Strong communication and teamwork abilities.
• Knowledge of safety standards and environmental regulations.

Key Responsibilities:

• Experience with C#, .Net, Azure DevOps, React.Js or Angular.
• Build, Maintain and Integrate applications developed in different tech stack MVC, .Net, C#, SQL, Azure Stack
• Design and implement build-deployment-test automation.
• Microservices, Database design and implementation for
• relational and non-relational databases.
• Excellent interpersonal, verbal, and written communication skills.

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

• Create and maintain optimal data pipeline architecture,
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Work with data and analytics experts to strive for greater functionality in our data systems.

• Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
• Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Strong analytic skills related to working with unstructured datasets.
• Build processes supporting data transformation, data structures, metadata, dependency and workload management.
• A successful history of manipulating, processing and extracting value from large disconnected datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Strong project management and organizational skills.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• We are looking for a candidate with 5+ years of experience in a Data Engineer role, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools: Experience with big
  • data tools: Hadoop, Spark, Kafka, etc.
  • Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
  • Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
  • Experience with AWS cloud services: EC2, EMR, RDS, Redshift
  • Experience with stream-processing systems: Storm, Spark-Streaming, etc.
  • Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.

• Core Javascript, HTML, CSS, JSON understanding is mandatory
• Expertise of functional programming using JavaScript (ES5, ES6)
• Expertise of UI framework - React / Redux, RXJS
• Preferred experience with new generation of Web Programming - using Micro Service, REST/JSON, GraphQL and Component UI models
• Expertise with data visualization flow development along with usage of modern charting and graphical java script libraries
• React / Redux, RXJS, HTML, CSS, Javascript (ES5, ES6), Data visualization and Chart Libraries
• Data Structure and Design Pattern
• Strong knowledge of JSON data handling, GraphQL and their working

Responsibilities

Providing a strong leadership for the Tech QA department to move to greater heights of value and maturity.

Develop functional and performance test plans and cases for internal and external facing software systems

Driving tools and frameworks for functional automation and performance  testing

Participate in required activities and validation gates running up to a General Availability release

Building a strong, highly motivated, vibrant, innovative and highly engaged teams

Building a strong competence in project management, process management and QA practices

Responsible for the delivery from the project management, improvements in software engineering practices, process adoption and quality aspects of all the releases of products and features.

Responsible for all the projects managed and stakeholder satisfaction

Responsible for the quality of the deliverables signed off by the QA teams

Responsible for building a  strong knowledge base in product, domain and functional areas

High level of maturity in delivery management in terms of project planning, execution, quality and stakeholder expectation management

Active participation and contributions in organization building activities across divisions

Influence, collaborate and communicate effectively with various leaders

Work in fast paced development environment, interacting with product owners, developers and other stakeholders across the globe

Demonstrates a product engineering mindset, ability to strategize and implement the vision & mission

Ideal Candidate Profile

7 to 15 years of product QA experience, with at least 2 years of experience as QEM or EM

7+ years of experience as a SDET/automation engineer

5+ years of experience Testing software for mobile applications/ web applications on devices(Android/IPhone)

Bachelor's or Master's degree in engineering, or equivalent technical domain

Preferably with product based startup experience

Should have built automation competency using selenium, appium, web services and performance testing

Knowledge and application of concepts such as continuous integration, continuous build, dev ops.

Shows creativity and initiative to improve Test coverage and effectiveness.

Strong competency in project management, process management, Product quality management, people management and delivery management skills and experience

Good understanding and experience in working product development organisations, B2C product line, and mobile products.

Ability to mentor teams and guide them to identify http://solutions.good/">solutions.

http://solutions.good/">Good working experience in test strategies, planning, estimation and test automations

Strong people management skills including building, enabling, managing, retaining highly talented team of engineers with varied level of experiences and expertise

Excellent  communication – oral, written, presentation and interpersonal skills

Good leader who believes in influencing, collaboration and teamwork

High in energy, confidence ability to adapt to fast pace development

Shows creativity and initiative to improve Test coverage and effectiveness.

Experience running teams using the Scrum method for agile software development preferred

• Develop and Maintain IAC using Terraform and Ansible
• Draft design documents that translate requirements into code.
• Deal with challenges associated with scale.
• Assume responsibilities from technical design through technical client support.
• Manage expectations with internal stakeholders and context-switch in a fast paced environment.
• Thrive in an environment that uses Elasticsearch extensively.
• Keep abreast of technology and contribute to the engineering strategy.
• Champion best development practices and provide mentorship

• Terraform o Ansible
• *nix and shell scripting
• Elasticsearch
• Circle CI
• CloudFormation
• Python
• Packer
• Docker
• Prometheus and Grafana
• Challenges of scale
• Production support
• Sharp analytical and problem-solving skills.
• Strong sense of ownership.
• Demonstrable desire to learn and grow.
• Excellent written and oral communication skills.
• Mature collaboration and mentoring abilities.