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Customer Support Executive
Customer Support Executive
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Customer Support Executive

Ravi Sankar's profile picture
Posted by Ravi Sankar
1 - 4 yrs
₹2L - ₹3L / yr
Full time
Bengaluru (Bangalore)
Skills
Customer Support,
Hindi
Voice Process
Effective communication

Responsibilities

 

· Manage incoming phone calls

· Manage customer email interactions with necessary action points

· Identify and assess customers’ needs to achieve satisfaction

· Build sustainable relationships and trust with customer accounts through open and interactive communication

· Provide accurate, valid and complete information by using the right methods/tools

· Meet personal/customer service team sales targets and call-handling quotas

· Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

· Keep records of customer interactions, process customer accounts and file documents

· Follow communication procedures, guidelines and policies

· Take the extra mile to engage customers

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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About Blubirch

Founded :
2014
Type
Size :
100-1000
Stage :
Raised funding
About
Blubirch is a reverse logistics solution provider that helps retailers, OEMs/ODMs, and enterprises maximize recovery from returned, unsold, and unused technology assets. They offer a range of services including asset life cycle management, asset buyback, procurement, refurbishment, and rental services. Blubirch was founded to address the growing problem of technology waste and to help businesses recover value from their unused assets. Their end-to-end reverse logistics solution includes asset recovery, refurbishment, and resale, helping businesses reduce waste and maximize their return on investment. Blubirch's services are used by retailers, OEMs/ODMs, and enterprises across a range of industries, including technology, healthcare, and finance.
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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