KGIS

Job Title: International Voice Process Executive

Location: Bangalore

Experience: Freshers / Experienced

Employment Type: Full-Time

Job Description:

We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.

Key Responsibilities:

• Handle inbound and outbound calls professionally.
• Resolve customer queries and complaints effectively.
• Provide accurate information regarding products and services.
• Maintain excellent communication and customer service standards.
• Meet quality and productivity targets.
• Document customer interactions in the system.

Required Skills:

• Excellent verbal communication skills in English.
• Good listening and interpersonal skills.
• Ability to work in rotational shifts/night shifts.
• Basic computer knowledge.
• Strong problem-solving abilities.
• Ability to handle customers professionally.

Eligibility:

• Freshers and experienced candidates can apply.
• Minimum qualification: PUC / Any Degree.
• Immediate joiners preferred.

Salary:

3.3 LPA + Incentives

Benefits:

• Cab facility (if applicable)
• Incentives and performance bonuses
• Training provided
• Career growth opportunities
• Friendly work environment