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Job Title: International Voice Process Executive
Location: Bangalore
Experience: Freshers / Experienced
Employment Type: Full-Time
Job Description:
We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Resolve customer queries and complaints effectively.
- Provide accurate information regarding products and services.
- Maintain excellent communication and customer service standards.
- Meet quality and productivity targets.
- Document customer interactions in the system.
Required Skills:
- Excellent verbal communication skills in English.
- Good listening and interpersonal skills.
- Ability to work in rotational shifts/night shifts.
- Basic computer knowledge.
- Strong problem-solving abilities.
- Ability to handle customers professionally.
Eligibility:
- Freshers and experienced candidates can apply.
- Minimum qualification: PUC / Any Degree.
- Immediate joiners preferred.
Salary:
3.3 LPA + Incentives
Benefits:
- Cab facility (if applicable)
- Incentives and performance bonuses
- Training provided
- Career growth opportunities
- Friendly work environment
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Established in the year 2000, KGiSL Educational Institutions is the brainchild of Dr. Ashok Bakthavathsalam, founder and managing director of KG Information Systems Private Limited (KGISL).
Branded as the pioneers in industry-embedded education in the region, KG Group of Institutions at Saravanampatti boasts of being the only campus that fosters the perfect integration of institute – industry infrastructure in an environment of perfecting learning.
- KGiSL Campus hosts:
- KGiSL Institute of Technology (KiTE)
- KG College of Arts and Science (KGCAS)
- KGiSL - Institute of Information Management (KGiSL IIM)
- KGiSL MicroCollege (KGM)
- KG College of Physiotherapy and KG College of Nursing
Along with Coimbatore's Flagship IT Companies:
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We are KG Group of Educational Institutions, a highly reputed name in Coimbatore with decades of experience in shaping bright futures. As a team, we are driven by innovation, collaboration, and a passion for fostering growth, both in our students and our employees. Our commitment to creating a positive, supportive work environment has earned us the prestigious “Great Place to Work” tag, reflecting our focus on employee well-being, growth, and a thriving work culture.
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Who We Are:
We are KG Group of Educational Institutions, a highly reputed name in Coimbatore with decades of experience in shaping bright futures. As a team, we are driven by innovation, collaboration, and a passion for fostering growth, both in our students and our employees. Our commitment to creating a positive, supportive work environment has earned us the prestigious “Great Place to Work” tag, reflecting our focus on employee well-being, growth, and a thriving work culture.
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KGiSL Institute of Technology (KITE) is a private engineering college established in 2008, located in Saravanampatti, Coimbatore, Tamil Nadu.Affiliated with Anna University and approved by AICTE, the institution is part of the KG Group, founded by Dr. G. Bakthavathsalam, and is recognized for its industry-integrated education model.
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