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Project Coordinator
Creatif Technologies Pvt Ltd's logo

Project Coordinator

Swati Sharma's profile picture
Posted by Swati Sharma
3 - 5 yrs
₹3L - ₹4.5L / yr
Mahape Navi Mumbai
Skills
Enterprise Resource Planning (ERP)
Ticketing
Escalation management
Followup
Client Management
Team Management
Effective communication

Job Description – ERP Coordinator (Independent Position)

Position: ERP Coordinator

Experience: 1+ Years

Location: Navi Mumbai

Industry Preference: ERP / Software / IT Services

Job Summary:

We are looking for an experienced and independent ERP Coordinator who can strictly monitor ticketing operations, coordinate between teams and clients, and ensure proper follow-up on every support and development query. The candidate should be confident, straightforward, result-oriented, and capable of handling responsibilities independently without continuous supervision.

Key Responsibilities:

Monitor daily ERP support and development tickets.

Ensure every client query is properly logged and ticket generated.

Verify whether tickets are resolved within committed timelines.

Follow up with support and development teams for pending issues.

Track unresolved queries and escalate delays when required.

Maintain proper coordination between client, support, and development teams.

Ensure proper communication and status updates are shared with clients.

Prepare daily/weekly pending ticket reports and management updates.

Identify gaps in ticket handling and improve process discipline.

Independently handle critical client coordination and issue management.

Required Skills:

Strong experience in ERP coordination and ticket management.

Good understanding of support flow, issue tracking, and escalation process.

Strong communication and follow-up skills.

Blunt, confident, and professional personality with strong ownership mindset.

Ability to handle pressure and maintain strict process control.

Experience with ticketing systems and ERP software preferred.

Good reporting and documentation skills.

Candidate Profile:

Independent decision-making capability.

Strong work ethics and accountability.

Ability to manage teams and push for timely closures.

Professional attitude with excellent coordination skills.

Preferred:

ERP implementation/support background.

Experience working with multiple clients and internal technical teams.

Ready to travel if required for business coordination.

B.Com Graduate/ Any Gradute.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Creatif Technologies Pvt Ltd

Founded :
2012
Type :
Product
Size :
0-20
Stage :
Profitable

About

Creatif Technologies Pvt. Ltd., formerly known as Shreeji Soft, was established in 2001 with a mission to deliver customer-centric and high-quality software solutions. Over the years, we have grown into a trusted partner for custom software development, working closely with businesses to simplify processes and maximize productivity. Our focus is always on innovation, performance, and customer satisfaction.

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Tech stack

ASP.Net Core MVC
ASP.Net Core
skill iconC#
skill iconHTML/CSS
ADO.NET
Oracle SQL Developer
Front End Development
Backend Development
End to End Developement

Candid answers by the company

What is the location preference of jobs?
Have You built projects, module or application from Scratch In ASP.Net Core or in ASP.Net Core MVC ?
Have you handle team ?
Brief about your projects?

We are seeking a dedicated and skilled .Net Core or ASP.Net Core MVC Software Developer to join our team. The selected candidate will be responsible for developing, maintaining, and enhancing web applications based on client requirements.

Roles and Responsibilities

  • Design, develop, and maintain web applications using .Net Core or ASP.Net Core MVC
  • Collaborate with cross-functional teams to define, design, and deploy new features
  • Ensure best performance, responsiveness, and quality of applications
  • Identify and resolve application bottlenecks, bugs, and technical issues
  • Maintain code quality, organization, and automation
  • Write clean and efficient code following coding standards
  • Participate in code reviews and continuous improvement activities

Requirements

  • Bachelor’s degree in computer science, IT, or related field
  • Proven experience as a .Net Core Developer Or ASP.Net Core MVC
  • Proficiency in ASP.Net Core MVC, .Net Core, C#, SQL Server, and Oracle
  • Strong understanding of Object-Oriented Programming (OOP)
  • Familiarity with front-end technologies: JavaScript, HTML5, CSS3
  • Excellent analytical and problem-solving abilities
  • Ability to work independently and collaboratively
  • Strong communication skills

Preferred Qualifications

  • Experience in the ERP domain.
  • Ability to understand requirements and deliver solutions with minimal supervision
  • Excellent communication skills (mandatory)

 

Company social profiles

linkedin

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Role: The role of lead is not a textbook checklist, however, there are technical responsibilities that a team must fulfill and we expect the tech lead to ensure these responsibilities are covered and be able to cover them themselves if needed.
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Shubham Vishwakarma

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