Project Coordinator

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

The ideal candidate will handle end-to-end HR functions including recruitment, onboarding, employee engagement, payroll support, and statutory compliance.

Key Responsibilities:

Recruitment & Onboarding:

• Develop job descriptions and post job ads on relevant platforms.

• Screen resumes, conduct interviews, and coordinate with hiring managers.

• Facilitate smooth onboarding and orientation processes for new hires.

Qualifications & Skills:

• Bachelor’s degree in Human Resource Management or related field.

• 1–3 years of HR experience (manufacturing or industrial setup preferred but not mandatory).

• Good knowledge of MS Office and HRIS tools.

• Familiarity with labor laws and statutory compliance.

• Strong communication, interpersonal, and problem-solving skills.

• Ability to work independently and as part of a team.

Job Types: Full-time, Permanent

Benefits:

• Leave encashment

• Provident Fund

Ability to commute/relocate:

• Kalher, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Preferred)

• Hindi (Preferred)

• Marathi (Preferred)

Candidates from Thane, Kalwa, Mulund, Kalher, Purna, Bhiwandi etc preferred.

To prepare placement students with the technical knowledge, skills, and confidence required to succeed in campus recruitment drives, technical interviews, and entry-level job roles in the industry.

·             Develop safety manuals with various safety procedures and standards that are to be followed at Ramky in consultation with the Head R&D, QA & Safety

·             Conduct periodic safety training sessions for Ramky team and external contractor teams on safety procedures and standards.

·             Assess the safety risks involved in any phase of the project and take proactive measures to ensure safety of resources involved in the implementation of the project phase

·             Conduct field inspection activities as per approved inspection and test plans and escalate any deviations from safety standards to the Head R&D, QA and Safety.

·             Ensure the timely implementation of corrective action proposed by the Head Safety on the safety

·             Deviation cases.

·             Facilitate the safety audits by the internal audit / designated audit committees

·             Implement an occupational health & safety management system during the execution of projects & ensure elimination of accidents

·             Manage the local pollution, effluents (solid, liquid and gas) from the facility within permissible limits

·             Identify potential risk and accident areas and ensure proper warnings are displayed at these site areas

·             Monitor the project execution activities to identify potential hazards and take steps to eliminate the same

·             Establish a disaster recovery mechanism in case of hazards and emergency to minimize the impact

Desired Qualification:

·             Minimum graduate in engineering or post-graduate in science with Safety certification from a reputed institute.

·             Having a qualification in chemical engineering / science is preferred.

·             Minimum 15 years or above work experience in OH&S is mandatory.

·             Experience in the chemical industry, dealing with chemicals, knowledge on chemical compatibility, Hazard & Risk management are essentially desirable.

·             Experience as overall leader for safety at corporate reporting to senior management at corporate driving the various safety leads and the entire safety system is essential  

Different aspects of SEO optimization

- ORM (Online Reputation & Response Management) for the client's account

- live Google Ads projects, keyword research & campaign optimization

- Google my business - handling & optimization

- Hands-on experience in live Social media projects

- preparing daily & weekly client reports Skill

Skill Requirements:

Good command over English both written and verbal

- Good MS Excel skills and exposure to work on Google docs or G-suite

- Focused on delivery - Attention to detail and high on rigor & energy

- Expected to work & contribute individually on modules of a project

- Ability to thrive in a fast-paced environment Basic English literature graduates with an aptitude

for Social Media can also be considered

We are looking for passionate NodeJS Developer responsible for the development of cloud-native Microservices driven systems. Skills in Angular, NodeJs and PostgreSQL. Knowledge of Azure will be an added advantage. Should have knowledge of Source Control.

The end-to-end, design to solution approach is what makes you a perfect fit for the role. Constant upgradation of systems based on user feedback, internal research, performance improvements and bug fixes will be your primary focus. Occasionally you will interact with stakeholders to take the system to the next level.

Your main duties will include creating micro services and components and coupling them together into a functional app. You will work in a self-sufficient team with widely experienced in developing & managing BFSI systems.

Responsibilities

• Develop solutions on NodeJS and Angular
• Debug & troubleshoot
• Maintain documentation
• Ensure quality of deliverables

Skill Sets

Must Have

• Strong development knowledge on JS - NodeJS, Angular
• PostgreSQL
• Postman
• JSON

Good to Have

• Knowledge of Agile
• Experience on Azure
• Type ORM
• API testing tools - chai & mocha

Eligibility

Qualification: BE / B. Tech. / BCA / MCA

Experience

Total software development experience of 3- 4 years with minimum 1 year on NodeJS

Skills

- PostgreSQL, Postman, JSON, NodeJS (Node.js) and Angular (2+)

* Female Candidates Only
Role: CRM

Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)

Responsibilities:

- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction

- Collaborate with team members to achieve better results

- Negotiate/close deals and handle complaints or objections

- Aiming to achieve monthly and annual targets

- Learn details about our products and services

- Explain how our solutions align with the customer’s needs.

- Consult with sales and marketing team to ensure the efficiency

- Prepare and present reports when needed

- Understanding and promoting company programs

- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form