Junior Process Associate
KGiS
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₹3L - ₹3.3L / yr
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Skills
Effective communication
Communication Skills
Job Title: International Voice Process Executive
Location: Bangalore
Experience: Freshers / Experienced
Employment Type: Full-Time
Job Description:
We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.
Key Responsibilities:
- Handle inbound and outbound calls professionally.
- Resolve customer queries and complaints effectively.
- Provide accurate information regarding products and services.
- Maintain excellent communication and customer service standards.
- Meet quality and productivity targets.
- Document customer interactions in the system.
Required Skills:
- Excellent verbal communication skills in English.
- Good listening and interpersonal skills.
- Ability to work in rotational shifts/night shifts.
- Basic computer knowledge.
- Strong problem-solving abilities.
- Ability to handle customers professionally.
Eligibility:
- Freshers and experienced candidates can apply.
- Minimum qualification: PUC / Any Degree.
- Immediate joiners preferred.
Salary:
3.3 LPA + Incentives
Benefits:
- Cab facility (if applicable)
- Incentives and performance bonuses
- Training provided
- Career growth opportunities
- Friendly work environment
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