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Junior Process Associate
KGiS
Junior Process Associate
KGIS's logo

Junior Process Associate

at KGiS

Agency job
via KGIS
0 - 1 yrs
₹3L - ₹3.3L / yr
Bengaluru (Bangalore)
Skills
Effective communication
Communication Skills

Job Title: International Voice Process Executive

Location: Bangalore

Experience: Freshers / Experienced

Employment Type: Full-Time

Job Description:

We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.

Key Responsibilities:

  • Handle inbound and outbound calls professionally.
  • Resolve customer queries and complaints effectively.
  • Provide accurate information regarding products and services.
  • Maintain excellent communication and customer service standards.
  • Meet quality and productivity targets.
  • Document customer interactions in the system.

Required Skills:

  • Excellent verbal communication skills in English.
  • Good listening and interpersonal skills.
  • Ability to work in rotational shifts/night shifts.
  • Basic computer knowledge.
  • Strong problem-solving abilities.
  • Ability to handle customers professionally.

Eligibility:

  • Freshers and experienced candidates can apply.
  • Minimum qualification: PUC / Any Degree.
  • Immediate joiners preferred.

Salary:

3.3 LPA + Incentives

Benefits:

  • Cab facility (if applicable)
  • Incentives and performance bonuses
  • Training provided
  • Career growth opportunities
  • Friendly work environment



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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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