Customer Success & Content Analyst

The main objective – 

• Manage and undertake onsite audits at Mumbai HO, Branch audits at locations and Special reviews
• Execution of audit assignments as per the scope and ensuring meeting of audit Deadlines
• Assist in developing Risk Based Annual Internal Audit Plan

QUALIFICATIONS & EXPERIENCE: -

1. Should be a graduate, preferably a Chartered Accountant (CA) or Inter CA with at least 1 to 4 years of post-qualification experience in NBFC Sector.
2. Should be aware of NBFC Regulations.
3. Skilled in data analysis on excel and hands on experience in preparing power point presentations.
4. Knowledge of and skill in applying internal auditing principles and practices, management principles and preferred business practices

COMPETENCIES

• Considerable skill in negotiating issues and resolving problems.
• Excellent command over oral and written English
• Considerable skill in effective verbal and written communications, including active listening skills and skills in verbal and written presentations to the management Independent and logical thinking.
• Good analytical skill and drawing logical conclusions. 

1. Receive and work on generated leads.

2. Engage with customers through phone calls to understand their requirements.

3. Guide interested customers to enroll in a demo session.

4. Conduct closure calls to finalize sales.

 ​IT experience in analysis, design, development, documentation, implementing, and testing of software systems in Java, ​Spring Boot, Hibernate, and Internet technologies.

​- ​Spring Boot includes real-world experience working with ​Microservices Architecture, Plugin Services.

​- ​Strong experience in Spring Frameworks such as Spring MVC, IOC, AOP, and Spring JDBC.

​- Strong knowledge of the ​DevOps, AWS Environment, Code Versioning ​- ​Strong hands-on experience with Spring IO, Spring Boot with Thyme leaf.

​- ​Experience in implementing Java EE design patterns such as MVC, Singleton, Session Façade, DAO, DTO, and Business Delegate in the development of Multi-Tier distributed Enterprise Applications.

​- ​Good experience in developing Web Services SOAP, JAX-WS, WSDL.

​- ​Experience in core Java-Multithreading, collections, Servlets and JDBC.

​- ​​Strong knowledge on RDBMS concepts and broadly worked ​Postgres, MySQL technologies such as MongoDB

​- ​Experience in designing front-end ​technologies like ReactJS will be an add-on​

​- ​Hands-on experience with build and deployment tools including Ant / Maven, logging and Debugging using Slf4 and Log4j, and unit and integration testing using JUnit.

​- ​Experience with Use-Case design, Class, and Sequence diagrams using UML.

​- ​Excellent team player with good analytical, strategic planning, and interpersonal and communication skills. Highly motivated, enthusiastic, and self-starter.

• Firm grasp of the JavaScript / Typescript language and its nuances,
• including ES6+ syntax
• Knowledge of Object oriented programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Understanding of REST APIs, the document request model, and offline storage

• Good experience and exposure of cloud native architecture, development and deployment on public clouds AWS, Google Cloud etc
• Responsible for Linux server installation, maintain, monitoring, data backup and recovery, securtiy and administration
• Understanding of clusters, distributed architecture, container environment 
• Experience in networking, including linux, software defined networking, network virtualization, open protocols, application acceleration and load balancing, DNS, virtual private networks
• Knowledge of several middleware such as MySQL, Apache etc
• Responsible for managing network storage
• Disaster recovery and incident response planning
• Configuring/monitoring firewalls, routers, switches and other network devices

• Support the globally distributed cloud development and teams by mainitaning the cloud infrastructure labs hosted in a hybrid cloud environment
• Contribute towards optimization of preformance and acost of running the labs

We are looking for someone to work closely with the Ecommerce and Marketing teams on producing beautiful, unique and engaging design executions across all brand channels including Nykaa’s social media, newsletters, affiliate and print. We are looking for someone who is ideas-led and can apply intelligent, creative thinking to a range of different mediums. The right person needs to ensure that our digital creative product remains leading edge and that the quality of our delivery is upheld.

• Working on a weekly basis, to design and produce the homepage, site banners, social media graphics and partner campaigns
• Ensure designs are consistent across all of our online communications
• Have an outstanding attention to detail and a keen eye for razor sharp design
• Continually maintain awareness of customer behaviour to maximise sales online
• Working on enhancements to the site as well as suggesting new editorial designs
• Offline design as and when required
• Good appreciation of Clean, simple, image rich, usable interfaces
• Broaden and enhance knowledge by keeping up to date with digital innovations and competitors
• Being a brand ambassador ensuring that all touch points are protected and are in line with the creative vision
• Be aware and have an interest in all areas of design across beauty, fashion, trends, lifestyle and brands