Customer Success & Content Analyst

We’re hiring a remote, contract-based Backend & Infrastructure Engineer who can build and run production systems end-to-end.

You will build and scale high-throughput backend services in Golang and Python, operate ClickHouse-powered analytics at scale, manage Linux servers for maximum uptime, scalability, and reliability, and drive cost efficiency as a core engineering discipline across the entire stack.

What You Will Do:

Backend Development (Golang & Python)

• Design and maintain high-throughput RESTful/gRPC APIs — primarily Golang, Python for tooling and supporting services
• Architect for horizontal scalability, fault tolerance, and low-latency at scale
• Implement caching (Redis/Memcached), rate limiting, efficient serialization, and CI/CD pipelines

Scalable Architecture & System Design

• Design and evolve distributed, resilient backend architecture that scales without proportional cost increase
• Make deliberate trade-offs (CAP, cost vs. performance) and design multi-region HA with automated failover

ClickHouse & Analytical Data Infrastructure

• Deploy, tune, and operate ClickHouse clusters for real-time analytics and high-cardinality OLAP workloads
• Design optimal table engines, partition strategies, materialized views, and query patterns
• Manage cluster scaling, replication, schema migrations, and upstream/downstream integrations

Cost Efficiency & Cost Optimization

• Own cost optimization end-to-end: right-sizing, reserved/spot capacity, storage tiering, query optimization, compression, batching
• Build cost dashboards, budgets, and alerts; drive a culture of cost-aware engineering

Linux Server Management & Infrastructure

• Administer and harden Linux servers (Ubuntu, Debian, CentOS/RHEL) — patching, security, SSH, firewalls
• Manage VPS/bare-metal provisioning, capacity planning, and containerized workloads (Docker, Kubernetes/Nomad)
• Implement Infrastructure-as-Code (Terraform/Pulumi); optionally manage AWS/GCP as needed

Data, Storage & Scheduling

• Optimize SQL schemas and queries (PostgreSQL, MySQL); manage data archival, cold storage, and lifecycle policies
• Build and maintain cron jobs, scheduled tasks, and batch processing systems

Uptime, Reliability & Observability

• Own system uptime: zero-downtime deployments, health checks, self-healing infra, SLOs/SLIs
• Build observability stacks (Prometheus, Grafana, Datadog, OpenTelemetry); structured logging, distributed tracing, alerting
• Drive incident response, root cause analysis, and post-mortems

Required Qualifications:

Must-Have (Critical)

• Deep proficiency in Golang (primary) and Python
• Proven ability to design and build scalable, distributed architectures
• Production experience deploying and operating ClickHouse at scale
• Track record of driving measurable cost efficiency and cost optimization
• 5+ years in backend engineering and infrastructure roles

Also Required

• Strong Linux server administration (Ubuntu, Debian, CentOS/RHEL) — comfortable living in the terminal
• Proven uptime and reliability track record across production infrastructure
• Strong SQL (PostgreSQL, MySQL); experience with high-throughput APIs (10K+ RPS)
• VPS/bare-metal provisioning, Docker, Kubernetes/Nomad, IaC (Terraform/Pulumi)
• Observability tooling (Prometheus, Grafana, Datadog, OpenTelemetry)
• Cron jobs, batch processing, data archival, cold storage management
• Networking fundamentals (DNS, TCP/IP, load balancing, TLS)

Nice to Have

• AWS, GCP, or other major cloud provider experience
• Message queues / event streaming (Kafka, RabbitMQ, SQS/SNS)
• Data pipelines (Airflow, dbt); FinOps practices
• Open-source contributions; compliance background (SOC 2, HIPAA, GDPR)

What We Offer

• Remote, contractual role
• Flexible time zones (overlap for standups + incident coverage)
• Competitive contract compensation + equity
• Long-term engagement opportunity based on performance

Strong Senior Backend Engineer profiles

Mandatory (Experience 1) – Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems

Mandatory (Experience 2) – Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).

Mandatory (Experience 3) – Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework

Mandatory (Experience 4) – Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization

Mandatory (Experience 5) – Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices

Mandatory (Domain) – Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)

Mandatory (Company) – Must have worked in product companies / startups, preferably Series A to Series D

Mandatory (Education) – Candidates from Tier - 1 engineering institutes (IITs, BITS, are highly preferred)

• Suggest programmatic strategy and tactics that coordinate with and augment the overall media plan objectives for DB2B clients
• Create and actively manage and optimize programmatic campaigns in DSPs
• Be consistently curious and inquisitive – learn how platforms work, and more importantly, learn how to game them
• Manage campaigns across programmatic mobile, display, video, OTT, CTV, and audio
• Understand how data from various channels can help the overall customer journey for each client account
• Identify, suggest, and setup private marketplace deals
• Continually acquire knowledge by maintaining relationships with key programmatic vendors portfolio
• Actively monitor campaign KPIs via reporting
• Produce and present engaging campaign analysis to clients, demonstrating the effectiveness of planning, testing, and media optimization and management
• Provide insight and guidance to members of the integrated media team
• Maintain and stay current on industry news and research

Qualifications

• Hands-on experience with one or more of the following DSPs: Google DoubleClick Bid Manager(DV360), TheTradeDesk, DataXu, Amazon Advertising Platform, Adobe/TubeMogul, and Sizmek
• DoubleClick Campaign Manager/DoubleClick Bid Manager certifications are preferred but not required
• Strong written and verbal communication skills
• Detail-oriented and organized
• Able to multitask and work well under pressure
• Positive team player
• Proficiency in Microsoft Office applications
• Bachelor of Arts or Bachelor of Science degree

• Liaise with fellow developers.
• Designing and implementing microservices which use the spring boot framework.
• Working in compliance with the full Software Development Life Cycle.
• Connecting microservices to interact with databases.
• Understanding of how streaming technologies work such as Kafka.
• Identifying and finding solutions to bugs.
• Ensure you've written adequate test cases to verify design requirements are being met.
• Create well written documentation for the individual microservices.

• Partnering with the finance and benefits team to administer payroll and benefits
• Ensuring 100% statutory compliance of the store through attending monthly audits, follow up on non-compliance, vendor checks etc.
• Being the custodian of all labor notices for the store and aligning with all internal and external stakeholders to ensure timely response and closure of these notices
• Spreading awareness among the employees about gender sensitization
• Managing data and analysis to help stakeholders with relevant information on a need basis

Desired Candidate Profile

• Knowledge of HR processes and 3 to 4 years of experience in working in a fast paced startup environment
• High levels of discretion, integrity and confidentiality
• Proven ability to build strong partnerships and work collaboratively with managers, leaders and HR colleagues
• A deep knowledge of HR programs and practices, including applicable state and federal employment laws and regulations
• Great knowledge on Excel and other MS and G-suite Applications
• Openness to learning
• Ability to function in an unstructured environment with attention to detail and strong interpersonal skills
• Flexibility with changing requirements    

• Develop detailed technical analysis and design specifications based on user stories.
• Collaborate heavily with fellow developers, designers, and analysts to solve problems.
• End-to-End Design and Development of cloud applications utilizing Service Fabric / Web API
• Develop complete front-end stack of projects using HTML/CSS and TypeScript with Angular.
• Integrate front-end UI with back-end services.
• Debug cross-browser compatibility issues.
• Ensure responsive implementation.

Critical Competencies / Leadership Anchors

• Builds strong commitment and promotes open dialogue.
• Defines success in terms of the entire team.
• Is action-oriented and has a strong sense of urgency.
• Uses logic and rigorous problem-solving skills to resolve difficult problems and drive effective solutions.
• Relentlessly customer-focused and dedicated to exceeding expectations of internal and external customers.
• Drives innovation to bring creative ideas to market.

Requirements

• Bachelor’s degree in computer science, engineering, or equivalent.
• 4+ years of experience developing dynamic, highly interactive user interfaces for the web.
• 4+ years of proven development experience using .NET/C# with a focus on Web API cloud applications
• 4 years experience with RESTful Web API and JSON
• Strong hands-on development with Single Page Applications with at least one year of experience focused on Angular Development
• Disciplined approach to testing and quality assurance.
• Experience with Git, Redux, Typescript, and Angular Material.
• Demonstrated ability to produce technical design documentation for assigned features and user stories.
• Strong drive to learn and produce beautiful code