Sales Success Specialist at FrontM Limited · Bengaluru (Bangalore) · 0 - 5 years · ₹1L - ₹5L / yr · Raised funding · Posted 7 Oct 2026
Who are we?
We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.
Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.
We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.
Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.
Who are we looking for?
We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.
This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.
This is a hands-on role for someone who enjoys sales operations, customer success and execution.
Key Responsibilities
Lead Generation and Cold Calling
- Identify, research and qualify new sales leads.
- Conduct cold calls and follow-up calls with prospective customers.
- Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
- Book meetings and demos for senior sales team members.
- Track lead status and next steps clearly in the CRM.
CRM and Sales Data Management
- Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
- Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
- Keep customer and vessel data accurate and up to date.
- Prepare weekly sales pipeline and activity reports.
- Support sales forecasting and order tracking.
Lead-to-Order Coordination
- Support the sales team in moving leads through the pipeline.
- Follow up on proposals, pricing, commercial queries and customer confirmations.
- Coordinate internal approvals, documentation and customer onboarding requirements.
- Ensure handover from sales to delivery is clear and complete.
- Track trial accounts, pilots, activations and customer commitments.
Order-to-Cash Support
- Coordinate order confirmation, customer documentation and billing information.
- Work with finance to support invoicing, payment follow-up and revenue tracking.
- Monitor order status from confirmation through to activation and payment.
- Support renewal tracking, upsell opportunities and customer account updates.
- Maintain clear records of commercial terms, purchase orders and invoice status.
Logistics and Customer Operations
- Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
- Liaise with customers, vessel contacts, agents and internal delivery teams.
- Ensure activations, licences, customer access and support processes are completed on time.
- Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.
Skills and Experience
Essential
- 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
- Strong communication skills, especially over phone and email.
- Comfortable making cold calls and following up with prospects.
- Good CRM discipline and attention to detail.
- Strong Excel / Google Sheets skills.
- Ability to manage multiple leads, customers and tasks at the same time.
- Commercial mindset with strong follow-through.
- Comfortable working with sales, finance, logistics and customer success teams.
Preferred
- Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
- Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
- Experience handling order management, invoicing coordination or customer onboarding.
- Familiarity with LinkedIn prospecting and sales outreach tools.
Ideal Candidate Profile
You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.
You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.
Key Success Measures
- Number of qualified leads created and followed up.
- CRM accuracy and completeness.
- Speed and quality of lead follow-up.
- Conversion support from lead to order.
- Timely order processing and activation coordination.
- Reduction in delays between order confirmation, invoicing and payment.
- Clear reporting on sales pipeline, customer status and revenue progress.
Reporting Line
The role will report to CCO and will work closely with sales, customer success, finance and operations teams.
Why Join Us
This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.
Shubham Vishwakarma
Full Stack Developer - Averlon
About FrontM Limited
About
Discover FrontM, the superapp platform to connect, engage, train and care for crews, frontline workforces and customers. Explore intelligent collaboration.
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Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.
Key Responsibilities
1. Lead Management and Sales Conversion
Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.
Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.
Understand customer requirements and recommend appropriate products based on their needs and budget.
Explain product features, pricing, applications, and usage accurately.
Handle objections relating to pricing, product suitability, functionality, and installation.
Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.
2. Follow-ups and Pipeline Management
Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.
Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.
Update the CRM or lead-tracking system regularly.
Re-engage previous enquiries during promotional campaigns and festive offers.
Ensure every assigned lead is tracked and has a clear next step.
3. Customer Relationship Management
Deliver a professional and positive customer experience throughout the sales journey.
Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.
Follow up with customers after purchase to understand their experience.
Encourage satisfied customers to share reviews, testimonials, and referrals.
Escalate product or service issues to the relevant team and follow up until resolution.
4. Sales Reporting and Marketing Support
Achieve monthly sales and lead-conversion targets.
Track daily calls, connected conversations, follow-ups, conversions, and pending leads.
Prepare regular sales reports for the reporting manager.
Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.
Support partner and creator campaigns by engaging and converting the leads they generate.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
Monthly sales revenue against assigned targets.
Lead-to-order conversion rate.
Response time for new enquiries.
Number and quality of customer conversations.
Follow-up consistency and pipeline management.
Customer experience and issue resolution.
CRM accuracy and timely reporting.
Average order value and relevant product upgrades or bundles.
Candidate Requirements
Must Have
1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.
Proven ability to achieve sales targets and convert enquiries into orders.
Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus
A BIT ABOUT US:
Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.
The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.
We are a 70+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.
The Opportunity:
Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.
Responsibilities:
- Manage a portfolio of current customers.
- Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox.
- Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
- Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
- Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
- Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.
- You will be assigned customers from USA and EU+UK (primarily); and will work from 8pm to 5am IST
What An Ideal Candidate Would Look Like:
- 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
- Good communication skills especially with Enterprise customers from around the globe are necessary.
- Must have experience in upselling, cross selling and gauge customer requirements.
- Must have good presentation skills and hold of understanding customer’s business requirements.
- Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
- Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
- Must have experience of tracking product usage and instrumentation for Customer Success Management.
- May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.
Work Expectations:
Within 1 month
- You should have a complete hold of the product and value customers are getting from it.
- Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
- Drive at least 1 QBR from existing customers.
Within 3 months
- You need to have a clear understanding of onboarding customers.
- Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
- Complete at least 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value ++.
- Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
- At least 1 referral from existing customers.
Within 6 months
- You should have discipline and document all of the ongoing discussions.
- Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
- We need an owner for this position who can in future build the CSM team below to drive overall customer success.
Personality traits we really admire:
- Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
- Great attitude to ask questions, learn and suggest process improvements.
- Has attention to details and helps identify edge cases.
- Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
- Follows timelines and absolute commitment to deadlines.
Interview Process:
- Round 1 - Profile Evaluation
- Round 2 - Task sent by Appknox, reviewed by Appknox CSM and leadership team.
- Round 3 - Call with the CSM team to review your assignment
- Round 4 - Call with one of the management team members to review your assignment and understand overall your experience and vision on Customer Success.
- Round 5 - HR Discussion
Compensation:
- As per Industry Standards
We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.
Please be aware that all your customers will include Enterprises and Fortune 500 companies.
Why Join Us:
- Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
- Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
- Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
- Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
- Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
- Work Schedule: Flexible working environment with remote work if required.
We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.
Qualification:
• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-5 years in sales.
• Languages: Fluency in English and Kannada is Mandatory.
• Skills: Strong communication, interpersonal, and presentation skills.
Perks and Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development
Additional Details:
• Job Title: Inside Sales Specialist
• CTC: 8LPA (5 LPA Fixed + 3 LPA Variable)
• Working Location: VV Puram, Bangalore
• Job Type: Full Time (On site)
• Working Days: 6 days
• Experience: 1-5 years
• Immediate Joiners required.
● Handle inbound and outbound leads and convert them into paid enrollments ● Conduct detailed counselling sessions to understand learner goals and recommend the right program ● Drive the complete sales cycle: lead qualification → demo → follow-ups → closure ● Maintain high conversion rates and meet revenue targets ● Manage CRM updates, track leads, and ensure timely follow-ups ● Coordinate with operations and support teams for the smooth onboarding of learners ● Build strong relationships with prospects to improve trust and conversion
Job Title: Inside Sales Specialist
Experience: 1 – 3 Years
Location: VV Puram, Bengaluru
Work Mode: Full-Time | On-Site | 6 Days
CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )
Notice Period: Immediate to 7 Days
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
- Conduct personalized counselling sessions to guide students.
- Develop and execute sales strategies to meet revenue targets.
- Track and analyze sales performance to identify improvements.
- Work with other teams to enhance the sales process.
Qualification:
- Education: Bachelor’s degree or Post-Graduation.
- Experience: 1-2 years in sales .
- Languages: Fluency in English and Kannada is required.
- Skills: Strong communication, interpersonal, and presentation skills.
Perks and Benefits:
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Job Title: Inside Sales Specialist
Experience: 1 – 3 Years
Location: VV Puram, Bengaluru
Work Mode: Full-Time | On-Site | 6 Days
CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )
Notice Period: Immediate to 7 Days
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
- Conduct personalized counselling sessions to guide students.
- Develop and execute sales strategies to meet revenue targets.
- Track and analyze sales performance to identify improvements.
- Work with other teams to enhance the sales process.
Qualification:
- Education: Bachelor’s degree or Post-Graduation.
- Experience: 1-2 years in sales .
- Languages: Fluency in English and Kannada is required.
- Skills: Strong communication, interpersonal, and presentation skills.
Perks and Benefits:
- Paid Annual Leaves
- Long vacation during new year
- PF, Health Insurance, Team Lunches
- Great job satisfaction
- Immense learning & personal development
Kris Kross Software is looking for an experienced and results-driven Software Sales Professional with 5–6 years of experience in software, SaaS, or IT solution sales and hands-on experience using CRM tools.
Key Responsibilities
- Generate and qualify new business leads
- Conduct software product demonstrations
- Manage the complete sales cycle from prospecting to closure
- Follow up with prospects and achieve sales targets
- Build and maintain strong client relationships
- Manage leads and opportunities using CRM software
- Use AI-powered sales tools to improve productivity and customer engagement
Requirements
- 5–6 years of experience in Software Sales, SaaS Sales, or IT Solution Sales
- Hands-on experience with CRM software
- Strong communication, presentation, negotiation, and closing skills
- Experience in lead generation, client demonstrations, and sales closure
- Self-motivated, target-oriented, and capable of working independently
Preferred Skills: Software Sales | SaaS Sales | CRM | Business Development | Lead Generation | B2B Sales | Software Demo | Client Acquisition | Sales Clo
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
**About the job**
**Company Description:**
Gunpowder Innovations is a technology-first company building high-performance applications in fintech and health tech. Our engineering team is passionate about solving complex problems at scale, delivering seamless user experiences through cutting-edge mobile and web technologies. AllerWell, one of our flagship products, uses AI and advanced tech to revolutionize allergy management, helping users make safer food choices.
**Key Responsibilities:**
Research and identify potential leads through multiple channels (LinkedIn, email, web, etc.)
Initiate outbound calls, emails, and messages to engage prospects
Qualify leads based on interest, budget, timeline, and fit
Schedule meetings or demos for the sales team with qualified prospects
Maintain accurate and updated records in the CRM system
Collaborate with marketing to follow up on inbound leads and campaigns
Provide feedback on lead quality and messaging effectiveness
Consistently achieve or exceed monthly and quarterly lead targets
**Requirements:**
3 years of experience in B2B sales and lead generation (preferably SaaS or tech sector)
Strong communication and interpersonal skills, both written and verbal
Comfortable making cold calls and handling objections
Ability to research and personalize outreach effectively
Familiarity with CRM tools (like HubSpot, Pipedrive, or Salesforce)
Self-motivated, organized, and target-driven
Experience selling or prospecting in Tech consultancy
Knowledge of sales engagement tools (Apollo, Outreach, Lemlist, etc.)
Prior experience working with international clients
Key Responsibilities
- Lead Conversion & Sales Ownership: Take complete ownership of inbound leads (generated via marketing campaigns, digital ads, and walk-ins) and drive them toward membership or package conversions.
- Outbound & Inbound Calling: Conduct high-volume, consultative phone calls, video consultations, and WhatsApp follow-ups with prospective clients to understand their fitness goals and pitch relevant Athletes Lab programs.
- Consultative Selling: Effectively communicate the value proposition of Athletes Lab's core offerings (Strength & Conditioning, Sports Science Assessments, Injury Rehabilitation, and Recovery Protocols).
- Pipeline Management: Maintain an organized CRM/sales tracker to record lead stages, follow-up schedules, conversion rates, and drop-off reasons.
- Target Achievement: Consistently meet or exceed monthly and quarterly conversion and revenue targets.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon