Sales Success Specialist at FrontM Limited · Bengaluru (Bangalore) · 0 - 5 years · ₹1L - ₹5L / yr · Raised funding · Posted 7 Oct 2026
Who are we?
We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.
Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.
We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.
Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.
Who are we looking for?
We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.
This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.
This is a hands-on role for someone who enjoys sales operations, customer success and execution.
Key Responsibilities
Lead Generation and Cold Calling
- Identify, research and qualify new sales leads.
- Conduct cold calls and follow-up calls with prospective customers.
- Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
- Book meetings and demos for senior sales team members.
- Track lead status and next steps clearly in the CRM.
CRM and Sales Data Management
- Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
- Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
- Keep customer and vessel data accurate and up to date.
- Prepare weekly sales pipeline and activity reports.
- Support sales forecasting and order tracking.
Lead-to-Order Coordination
- Support the sales team in moving leads through the pipeline.
- Follow up on proposals, pricing, commercial queries and customer confirmations.
- Coordinate internal approvals, documentation and customer onboarding requirements.
- Ensure handover from sales to delivery is clear and complete.
- Track trial accounts, pilots, activations and customer commitments.
Order-to-Cash Support
- Coordinate order confirmation, customer documentation and billing information.
- Work with finance to support invoicing, payment follow-up and revenue tracking.
- Monitor order status from confirmation through to activation and payment.
- Support renewal tracking, upsell opportunities and customer account updates.
- Maintain clear records of commercial terms, purchase orders and invoice status.
Logistics and Customer Operations
- Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
- Liaise with customers, vessel contacts, agents and internal delivery teams.
- Ensure activations, licences, customer access and support processes are completed on time.
- Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.
Skills and Experience
Essential
- 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
- Strong communication skills, especially over phone and email.
- Comfortable making cold calls and following up with prospects.
- Good CRM discipline and attention to detail.
- Strong Excel / Google Sheets skills.
- Ability to manage multiple leads, customers and tasks at the same time.
- Commercial mindset with strong follow-through.
- Comfortable working with sales, finance, logistics and customer success teams.
Preferred
- Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
- Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
- Experience handling order management, invoicing coordination or customer onboarding.
- Familiarity with LinkedIn prospecting and sales outreach tools.
Ideal Candidate Profile
You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.
You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.
Key Success Measures
- Number of qualified leads created and followed up.
- CRM accuracy and completeness.
- Speed and quality of lead follow-up.
- Conversion support from lead to order.
- Timely order processing and activation coordination.
- Reduction in delays between order confirmation, invoicing and payment.
- Clear reporting on sales pipeline, customer status and revenue progress.
Reporting Line
The role will report to CCO and will work closely with sales, customer success, finance and operations teams.
Why Join Us
This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.
Shubham Vishwakarma
Full Stack Developer - Averlon
About FrontM Limited
About
Discover FrontM, the superapp platform to connect, engage, train and care for crews, frontline workforces and customers. Explore intelligent collaboration.
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Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.
Key Responsibilities
1. Lead Management and Sales Conversion
Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.
Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.
Understand customer requirements and recommend appropriate products based on their needs and budget.
Explain product features, pricing, applications, and usage accurately.
Handle objections relating to pricing, product suitability, functionality, and installation.
Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.
2. Follow-ups and Pipeline Management
Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.
Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.
Update the CRM or lead-tracking system regularly.
Re-engage previous enquiries during promotional campaigns and festive offers.
Ensure every assigned lead is tracked and has a clear next step.
3. Customer Relationship Management
Deliver a professional and positive customer experience throughout the sales journey.
Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.
Follow up with customers after purchase to understand their experience.
Encourage satisfied customers to share reviews, testimonials, and referrals.
Escalate product or service issues to the relevant team and follow up until resolution.
4. Sales Reporting and Marketing Support
Achieve monthly sales and lead-conversion targets.
Track daily calls, connected conversations, follow-ups, conversions, and pending leads.
Prepare regular sales reports for the reporting manager.
Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.
Support partner and creator campaigns by engaging and converting the leads they generate.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
Monthly sales revenue against assigned targets.
Lead-to-order conversion rate.
Response time for new enquiries.
Number and quality of customer conversations.
Follow-up consistency and pipeline management.
Customer experience and issue resolution.
CRM accuracy and timely reporting.
Average order value and relevant product upgrades or bundles.
Candidate Requirements
Must Have
1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.
Proven ability to achieve sales targets and convert enquiries into orders.
Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus
Excellent Job Opportunity for Inside Sales Executive role with one of the Ecommerce Company
Location : Mumbai (Vile Parle)
Working Days : 5
Interview Mode : Face to Face
We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.
Qualification:
• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-5 years in sales.
• Languages: Fluency in English and Kannada is Mandatory.
• Skills: Strong communication, interpersonal, and presentation skills.
Perks and Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development
Additional Details:
• Job Title: Inside Sales Specialist
• CTC: 8LPA (5 LPA Fixed + 3 LPA Variable)
• Working Location: VV Puram, Bangalore
• Job Type: Full Time (On site)
• Working Days: 6 days
• Experience: 1-5 years
• Immediate Joiners required.
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• Support customer retention initiatives and improve customer satisfaction metrics
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Required Skills:
• Strong verbal and written communication skills
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• Ability to multitask across calls, chats, and emails
• Good interpersonal and relationship management skills
• Basic understanding of financial products preferred
Qualification & Experience:
• Graduate in any discipline
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preferred
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experience across customer touchpoints including calls, chats, emails, callbacks, and
escalations. The role focuses on improving customer experience, resolving issues efficiently,
and ensuring customer satisfaction throughout the investment journey.
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• Assist customers with account-related queries and partial KYC support
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• Identify recurring issues and provide feedback for process improvements
• Support customer retention initiatives and improve customer satisfaction metrics
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• Strong verbal and written communication skills
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• Ability to multitask across calls, chats, and emails
• Good interpersonal and relationship management skills
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hiring Job Description – Sales Executive
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Company: Snaptics
Location: Begumpet, Hyderabad
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We are looking for a dynamic and enthusiastic Sales Executive to join our team. The ideal candidate will be responsible for generating leads, meeting potential clients, explaining our products and services, and achieving sales targets. Freshers with excellent communication skills and a passion for sales are encouraged to apply.
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- Identify and generate new business opportunities.
- Contact potential customers through calls, emails, and meetings.
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- Achieve monthly sales targets.
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- Coordinate with internal teams to ensure customer satisfaction.
- Prepare daily and weekly sales reports.
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- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
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Job Title: Inside Sales Specialist
Experience: 1 – 3 Years
Location: VV Puram, Bengaluru
Work Mode: Full-Time | On-Site | 6 Days
CTC: 8 LPA ( 5 LPA Fixed + 3 LPA Variable )
Notice Period: Immediate to 7 Days
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
- Conduct personalized counselling sessions to guide students.
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- Experience: 1-2 years in sales .
- Languages: Fluency in English and Kannada is required.
- Skills: Strong communication, interpersonal, and presentation skills.
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Kris Kross Software is looking for an experienced and results-driven Software Sales Professional with 5–6 years of experience in software, SaaS, or IT solution sales and hands-on experience using CRM tools.
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- Conduct software product demonstrations
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- Use AI-powered sales tools to improve productivity and customer engagement
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- 5–6 years of experience in Software Sales, SaaS Sales, or IT Solution Sales
- Hands-on experience with CRM software
- Strong communication, presentation, negotiation, and closing skills
- Experience in lead generation, client demonstrations, and sales closure
- Self-motivated, target-oriented, and capable of working independently
Preferred Skills: Software Sales | SaaS Sales | CRM | Business Development | Lead Generation | B2B Sales | Software Demo | Client Acquisition | Sales Clo
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon