Senior Manager - Research About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for the Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning Role Summary As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams. You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros. Roles & Responsibilities Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote) Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way Skills Required You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies You have to lead a team of at least 4 people You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods You know how to analyze and work with design, business, and product data tracking You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus. Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India. You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus
About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build careers of tomorrow. • upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 • upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India • upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. • We were also covered by the Financial Times along with other disruptors in Ed-Tech • upGrad is the official education partner for the Government of India - Startup India program • Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning \ Role Summary This role will primarily be responsible for envisioning, defining, and owning the execution of upGrad's product design strategy. As the strategic design leader, team coach, and customer champion you'll galvanize people to solve complex problems, developing strategies, and ensuring product designers have the space to create products that deliver enduring value. You will also lead change cross-functionally to drive better experiences and influence our company's product, operations, content, and data to unlock the unrealized wants of learners and coaches across new subjects and fields. You’ll lead your team through the design process, help build a vision, and navigate ambiguity through partnering with research and enabling experimentation, all while mentoring, and growing a hardworking and capable design team. You’ll run design critiques, host collaboration & brainstorming sessions, drive design execution excellence, identify areas of process efficiency, and promote a high-output and fast-paced design practice. Roles & Responsibilities Work closely with your team and other designers in defining, designing, and iterating on product features across web and mobile platforms Get out of the Office and work with research to observe the impact of your work in the real world, and take that input back to your work as a designer to be constantly improving our products. Invest in design standards, documentation, and processes alongside your team members to further our design practice Shape product strategy and vision together with product managers and have a significant impact across all the product teams Bring consistency to all the platforms and products Drive and support cross-team initiatives that make the Design practice better at upGrad such as improving our hiring processes, expanding our community presence, interviewing potential new team members Work in the way that works for you and what you're designing, whether that's spending time sketching or jumping straight into pixels and code. Work with other members of the Design team to help them deliver great work and develop their own skills. This could be as a mentor, a coach, or a collaborator. Skills Required:: 7 years of Product Design experience with at least 2 years of experience leading product design teams Consistent track record of leading highly collaborative cross-functional teams thought ambiguity and deliver the best products possible to our customers are an experienced mentor and coachable to give and receive honest, thoughtful, and direct feedback that removes roadblocks encourages growth, and accelerates delivery Are intent on crafting psychologically optimistic spaces where your direct reports and your collaborators are confident in sharing their ideas, opinions, and reservations in order to get to the best customer-focused solution Experienced recruiting, hiring, and retaining multi-disciplinary design teams Ability to understand complex feature sets and their dependencies while being able to deliver a design strategy that accounts for capabilities and limitations of the product Methodology rich, including standard approaches for design deliverables including user journeys, research plans, mocks, prototypes, documentation, and quality checks Have the ability to communicate research findings and design decisions openly and confidently, regardless of the audience Have partnered with research teams or led research experiments to validate and inform product thinking Have a proven history of partnering with engineering in a continuous delivery environment
Designing next-generation augmentation platforms and servicesa) Purpose of Design - You will be designing digital platforms/ services to augment and strengthen human capability and help people unleash their potential.b) Context of Work - These digital platforms/services will be a part of large-scale transformative interventions delivered by Illumine for educational institutes, large corporates, government or community agencies.c) Diverse User Groups - These interventions involve designing for diverse user groups - school students, college faculty, career-seekers, parents, corporate leaders, community or field workers, etc.d) Reach and Impact - Through your work you will deeply impact the lives of thousands/lakhs of people in each intervention.Examples of the kind of products you will be building :- Product visions in the form of concept notes or demo prototypes- Specifications for tech builds- Design testing models/frameworks for the product- Prototyping through short design cycles & managing the journey of evolution for each platform/ service, etc.What you should know about the role/ nature of work :- Our products fundamentally involve designing the user's engagement with knowledge. This demands you as a designer to engage deeply with new ideas and subject matter.- We work on building end to end whole products and evolving them in fast cycles (few days to a week) to realize the user outcome.- We always prioritize creating customer/user value and don't let business goals distract our user focus.- In the pursuit of user outcomes, we are not wedded to a fixed set of processes, principles or schools of design. We try to synthesize multiple approaches and points of view to design new hows (methodologies) that will make the design better.You are likely to enjoy this role and be a good fit, if :- You have some background (educational/experience) in design (product design, interaction design, graphic design, human-centered design, industrial design, etc.)- You have a minimum of 3 years of experience in working on the design of digital tools, applications or platforms.- You get a kick out of designing something that augments human capacity in unleashing potential.- You like working with knowledge and complex ideas and challenging yourself/your thinking on diverse subjects.- You like working in a multi-disciplinary, collaborative environment,- You want to be challenged to grow as a practitioner of user engagement design by developing diverse competencies. e.g. communication, visual design, prototyping, etc.- If you like working across different mediums - At Illumine, you will also have the opportunity to contribute to other teams by taking your ability to design user engagements to building physical toolkits and rich-media products in addition to technology products. In the process of doing so you have the opportunity to evolve and build a diverse skill set.About Illumine :- Illumine is a Knowledge Enablement Lab founded in 1996. We have a core research Lab, a Consulting arm (working with large corporates) and Illumine Foundation (with specific focus on the education sector)- Illumine Lab works on developing new ideas, methods in the Knowledge and Cognitive Sciences and leverages this expertise to solve wicked problems facing society.- Illumine Consulting works in the specialized area of large-scale transformations of large organizations to help them design their future in a continuously changing world. Through our projects have worked on enabling industry-leaders across sectors - banking, financial services, IT, FMCG, Retail, etc.- Illumine Foundation works on two nation-wide education missions to build next-generation citizens in India. Through these missions have impacted 10 lakh school children and 7 lakh graduates so farTo know more about Illumine's consulting and foundation projects visit: www.illumine.inLocation: Based in Mumbai
What will you be doing?In a growth stage startup you would be often surprised to know how much and how fast you can work. This is how your initial days might look like.Job Description:• Demonstrable UI design skills with a strong portfolio Collaborate with product management to define and implement innovative solutions for the product direction, visuals and experience• Execute all visual design stages from concept to final hand-off.• Excellent visual design skills to conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks• Present and defend designs and key milestone deliverables to peers and executive level stakeholders• Establish and promote design guidelines, best practices and standards• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools
Communicate design ideas and prototypes to developers through user research and data. Define the right interaction model and evaluate its success. Familiarity with interaction design and information architecture. Develop graphics for product illustrations, logos, and websites. Select colors, images, text style, and layout that identify a product or convey a message Conceptualizing visuals based on requirements, Incorporate changes recommended by the clients into the final design. Prepare rough drafts and present ideas. Ensure final graphics and layouts are visually appealing and on-brand. Managing client proposals from typesetting through to design, print and production. An understanding of the latest trends and their role within a commercial environment. Use recent studies and findings to establish the best overall design elements to include in UX design experiences Enhance the user experience by creating seamless navigation through various digital programs and interfaces within the company. Design wireframes/layouts for websites or web applications and mobile apps Self‐motivating, communicative and “get stuff done” attitude. Excellent communication skill.
About Us:- World’s leading consumer companies are all internet / technology / new age companies - Amazon (retail), Airbnb / Oyo (Hospitality), Priceline (travel), Netflix / Spotify (Entertainment). The only sector, where traditional companies are still the largest ones is restaurants. McDonald’s market cap is 130 BN USD. With Food Delivery growing exponentially worldwide, there is an opportunity to build the world's most valuable restaurant company on the internet, superfast. We have the formula to be that company. Today, we can safely say we are the world's largest delivery only / internet restaurant company, and by a wide margin. At 2200+ individual internet restaurants, in 30 + Indian cities, 3 in UAE, 17 + in Indonesia and 2 in the UK and expanding further, we have indeed come a long way. It’s still Day 1, but we know we are onto something very, very big. We have a once-in-a-lifetime opportunity to change a 500-year-old industry. For more detail on how we are changing the restaurant industry from the core, using the power of the internet, please refer below. It’s important reading if you want to know our company better and really explore working with us: https://medium.com/@jaydeep_barman/how-to-build- 1000-restaurants-in-24-months-the-rebel-method- cb5b0cea4dc8 About CIA Who are we? Communications Innovations Agency (Yes, even we strive on human intelligence) While we started as the support team for business verticals in the Rebel ecosystem, which had just Faasos at one point, we are now a team of 30+ creative brains that tinker with ideas and strategies across social, digital, design and corporate outreach to provide business solutions for our brands that delight customers across India, UK, Indonesia and Dubai ! What’s in the name? A little bit of whack is what we’re all seeking and the aspiration of being the coolest people to hang out with coined the term of CIA – Communications Innovations Agency. What we do? From the early days, we had a small set-up but big dreams of making successful brands across mediums that are relatable to everything food. With time, we have grown and so have the brands that we built from scratch! Their identity across spheres – from pr, outdoor, social, influencer marketing to packaging, design and user experience, our creativity has created aspirational brands across geographies that resonate with foodies and always give them something extra, the same way they expect it from their food. How we evolve? Our recipe to success is just like a chef making a dish that everyone would love in his/her restaurant. We know there’s always something more you can do to make the dish better. We simply keep reminding ourselves, that excellence takes time and patience, eventually making the perfect recipe! Social responsibility and the Internet A food order and social post have one thing in common – there are always some people ready to criticize it, no matter how good or bad it is. We keep our eyes wide and filter out anything and everything that can cause a fire in the digital world. The need of the hour With increased hours on social media and more dependence on food delivery, we are striving to work on solutions that could change the way people consume content and make buying decisions. The most exciting thing is that there is no template, literally! Whatever works, becomes the way to go ahead in the world we live. We leverage and maximize the true potential of what we have built over the years, since our inception in 2012 and are set to fuel the next biggest revenue channel for Rebel. Read more about it here: https://medium.com/@jaydeep_barman/rebel-launcher-2-0-entrepreneurs-wanted-9d91fa2a53da What we are looking for? A Senior Product Designer (UI/UX) to build a new-age consumer facing platform- from scratch. The platform would have unique offerings & would aim to become the largest food ecosystem in the world. The first rendition of it would be a most transparent and safest food-ordering app in India. So, we need the designer to understand & appreciate the criticality & nuances of good design – along with human behaviour & psychology. He/she will be working very closely with the product managers, engineering team and business team. Our Ideal Candidate 3-6 yrs experience in digital product design (minimum 3 years in consumer facing native mobile apps). Ability to marry business objectives & user needs with design – carrying out user research & validating every problem & every solution. Strong experience with Sketch, Adobe Creative Suite (Photoshop, Illustrator, XD) or equivalent software. Hands-on experience in prototyping tools like Invision, Principle etc. We need someone who is Emphatic: Understands users, behaviours and motivations. Logical Thinker: Can break complex problems into logical and solvable components. Passionate about User-Centric Design: Dedicated to the cause of creating a high-quality user-centred experience. Curious and wide-eyed: Keeps up with the latest product and design trends. And is an expert in Creating user stories: Creating personas, crafting meaningful user stories and tasks to design effective interactions Creating clean interactions: Creating intuitive interactions according to design trends. Establishing strong Information Architecture: Logically thinking through the structure and defining the level of information and navigation. Usability Testing: Conducting usability testing to determine effectiveness. Creating sketches, wireframes, navigation flow charts, mock-ups and interactive prototypes If you make the cut, you will be working with a passionate team that continuously ideates, loves fun discussions while working & takes foosball breaks to energise the mind. Work Location: Nahur West, Mumbai, India The Rebel Culture Finally, but most importantly, Rebel is not a usual workplace. The following slides will give you a sense of our culture, how Rebel conducts itself and who will fit into the company. Please go through it before you make your mind up. It’s not everyone’s cup of tea. https://www.slideshare.net/JaydeepBarman/culture-rebel If you find this interesting, we should meet. Please reach out to us with answers to the following questions. Why do you want to join Rebel Foods? What makes you the right person for this role? One example of where you created something unique through Customer First Thinking.
Techinnovadors is a tech based solution provider that helps boot entrepreneurs and accelerate their vision. Out here, we help them grow their ideas into world-changing businesses & create an impact. We enable innovation through creative and powerful relationships and help them at every stage of their journey by making innovation accessible and convenient to anyone, anywhere. We are currently looking for a Sr. Graphic Designer - Design, to join us.In this role, you will be responsible for creating design solutions that have a high visual impact. The role involves listening to our clients and understanding their needs before making design decisions. Role and Responsibilities Understanding the visual tone of the brand and engaging in conceptualization. Absorb as much of the work culture and be proactive with work happening on the brand and become well acquainted with client and internal processes. Skills to manage time and team efficiently. Aim to deliver work of high quality and engage more in the thinking process. Have extremely strong software skills and add to skill set. Stay up-to date with the latest design trends and set a tone for the brand content. Ability to manage multiple priorities in a fast paced and deadline-driven environment. Passionate about the quickly-evolving digital and social media environment. Work on multitasks at the same time using a wide range of medias, including photography and computer aided design. Awareness of current technology in the visual arts, working knowledge of the latest computer packages and an understanding of material costs and time limits, all of which can impact on the design Determines style, technique, and medium best suited to organisation promotion strategies. Creates professional designs and layouts for promotional material by creating templates, handouts, advertisements, posters, signs, logos, and other visual layouts Prepare new and unique illustrations, innovative layout prints and rough sketches of presentation and organization brochures and designs graphics for website in line with branding guidelines. Detail oriented, flexible, self-motivated and meeting deadlines. Experience and Qualifications Bachelor’s/Masters in a relevant design vertical. 4+ years of experience in Graphic Design/Branding. Proficient with Adobe Suite (Photoshop, Illustrator and InDesign). Skilled in illustration, typography and layouts. Knowledge and understanding of Art and Design principles. Ability to work in a fast-paced environment and team management.
Techinnovadors is a tech based solution provider that helps boot entrepreneurs and accelerate their vision. Out here, we help them grow their ideas into world-changing businesses & create an impact. We enable innovation through creative and powerful relationships and help them at every stage of their journey by making innovation accessible and convenient to anyone, anywhere.Location: Chembur Role and Responsibilities Engage with the Design team to bring innovative ideas and perspectives. Deliver projects ranging from digital marketing ads, event invites, social media creatives, sales decks and other collaterals. Keep the brand ethos in mind and work under a predefined brand guideline Work closely with the Creative and the Digital Marketing team. Collaborate on brainstorming, conceptualization and creative thinking processes. Provide creative support to other stakeholders like the Sales team, Marketing team, etc. Create webpage layouts for developers and do wireframes for both the website and mobile apps. Experience and Qualifications Bachelor’s/Masters in a relevant design vertical. 2+ years of experience in Graphic Design/Branding. Proficient with Adobe Suite (Photoshop, Illustrator and InDesign). Skilled in illustration, typography and layouts. Knowledge and understanding of Art and Design principles. Ability to work in a fast-paced environment. Good to have Knowledge of After Effects Experience with animation and illustrations
Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.The ideal candidate will be responsible for developing highly scalable and secure code.Responsibilities:- Plan and conduct user research and competitor analysis Interpret data and qualitative feedback Create user stories, personas, and storyboards Determine information architecture and create sitemaps Create prototypes and wireframes Conduct usability testing Knowledge of industry tools: Presentation programs (Keynote, Powerpoint); UX design programs (Sketch, Adobe) Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior. Adhering to style standards on typography and graphic design Desired Candidate Profile:- A portfolio of professional UI/UX design work for both web and mobile platforms. Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite. A team player but can work independently too. Excellent written and verbal communication skills. Multi-tasking and time-management skills, with the ability to prioritize tasks. Culture - Fast-paced, intellectually stimulating, steep learning, and growth - Close-knit, hardworking, supportive colleagues - Challenging work - Flat organization with no hierarchy - If you like problem solving, and love latest technology, there are very few better places How we are different -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology Why to join us -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz-Get mentored by the best in the industry-Flexible working hours-Perks best in the industry
Responsibilities & Qualifications- Proven graphic designing experience of 8 to 10 years A bachelor’s degree in graphic design, design, or art preferred A strong eye for visual composition, typography & colour for print media (reports, infographics, brochures, flyers) Ability to conceptualise and design graphics for reports, collaterals, and social media campaigns Possession of creative flair, versatility, with experience in conceptual and design thinking Ability to work with a wide range of media from design to graphics Proficiency in desktop publishing tools: Corel Draw and/or Adobe Creative Suite (Photoshop, InDesign, Illustrator and After Effects). Effective time management skills and the ability to meet tight deadlines Experience of liaising with printers, knowledge about printing production and techniques A team player A strong portfolio (in PDF format) is a MUST
ROLES & RESPONSIBILITIES:- We're looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts and other designs.- The successful candidate should have a deep understanding of conceptualizing visuals based on requirements, creating images and layouts using design software of their choice. (We don't care if you make your layouts in MS Paint, so long as the job's done!)- The candidate should also have experience in creating infographics and data-based visualization.- We work in a fast-paced environment, so the ideal Graphic Designer will be able to hit the ground running as soon as we bring on a new client or project. Applicants with experience in a digital Ad agency would be given preference.- Conceptualizing visuals based on briefs, requirements & editorial/content/social media calendar.- Use digital illustration, photo editing software, and layout software to create brand creatives, in-store communication, ad adaptations & brand communications.- Create visual elements such as logos, re-branding, packaging, original images, and illustrations to help deliver brand and promotional messages.- Design brand campaign, promotion and mood boards, including an optimum selection of colours, images, and typefaces.- Incorporate changes recommended into final designs and review designs for errors before printing or publishing them.- Ensure final graphics and layouts are visually appealing and on-brand.DESIRED PROFILE:- Proven graphic designing experience for brands. Understanding and experience in digital content design will be an added advantage- A strong portfolio of illustrations or other graphics for brands- Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)- A keen eye for aesthetics and details- Degree in Design, Fine Arts or related field is a must- Experience working in Agencies is a plus- UI/UX design for Websites and Mobile Applications would be an added advantage- Understanding of Brand Development with Mood Board and Palette Selection- Minimalist Design Sense for designing Brand Promotion Artworks- Excellent understanding of typography and font selectionAN IDEAL TEAM MEMBER WILL HAVE:- Extensive experience with Illustrator, Photoshop and InDesign, specifically with branding, communication, UI design and multimedia presentation. (Like we said, MSPaint will do too, if the job gets done ;) )- Experience in dashboarding, interface design, presentation skills and infographics would be a big plus- Also support in making data-based presentations in PowerPoint would be appreciated.
Position - User Researcher Location - Mumbai/Bangalore About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning About the Role The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation. You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user Roles & Responsibilities Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment. Help to develop and track quantitative measures of user experience (goals, metrics) Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development. Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products. As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way. Work closely with product teams to identify research questions. Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions. Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way. Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies Interpret and analyze research results through the lens of UX and social science. Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support. Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts. Skills Required You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) Years of Exp – 2+ Years