UX Designer

An online discovery platform for premium products and services.

Position: Android Engineer

What shall be expected of you:

Collaborate with cross-functional teams to define, design, and ship new features.

Work with outside data sources and API's.

Work on bug fixing and improving application performance.

Continuously discover, evaluate, and implement new technologies.

Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies

You must have:

1-3 years of prior hands-on experience in building high-performance android applications.

Exceptional development skills in Kotlin and Java.

Published at least two original Android apps on the

Prior experience in building consumer applications.

Would be awesome if you are also good at:

Firebase (Events, notifications, storage)

Integration of attribution tools (Singular/ Appsflyer/ branch)

Integration of customer engagement platforms (Clevertap/ WebEngage/ MoEngage Android Engineer.

An online discovery platform for premium products and services.

Key Responsibilities:

1. Provide technical support for application users

2. Replicate issues in the UAT environment

3. Maintain application master data

4. Document and manage knowledge base

5. Troubleshoot issues and identify solutions

6. Maintain positive working relationships with team members, including engineers and customer support technicians

7. Monitor application alerts and provide proactive services

8. Test new features in the application

9. Conduct impact tests of new features on the existing production environment

R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.

For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently we are looking for a “Full Stack Developer” with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference.

What you’ll do:

·        Work as full stack developer with prime focus on backend

·        Responsible for handling and overseeing the End-to-end development from designing to development.

·        Produce reusable, testable, and efficient code

·        Troubleshoot critical issues and guide team as well.

·        Support & Nurture other developers providing advice, coaching along with Design and code review of Peers

·        Integrate data storage solutions and ensure application performance, quality, and responsiveness

·        Collaborate with a team to define, design, and ship new features

·        Identify and correct bottlenecks as well as fix bugs

·        Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor.

What we’ll need:

Mandatory skills:

·        Strong communication and Articulative skills.

·        University degree or equivalent educational experience (optimally a technical or engineering degree)

·        6+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot

·        3+yrs of hands on experience in Angular/React technologies

·        Strong Data structures & algorithm skills along with Design skills

·        Ability to manage multiple priorities and projects simultaneously 

·        Understanding of Agile methodologies

·        Willingness to take ownership and find ways to unblock oneself.

·        Trustworthy, team oriented and transparent 

Technical Skills:

·        Core Java (Collection, multi-threading, design patterns)

·        Frameworks - Hibernate, Spring, REST Jersey

·        Front end technologies – Java Script, jQuery, Angular, Reactjs

·        Database – SQL & NoSQL

·        Modelling – UML & ERD

• Responding to escalated customer issues from L1 Customer Support Specialists.
• Excellent communication skills, especially related to relaying information between technical and non-technical parties
• Working closely with support and Level 3 teams.
• Building a deep technical knowledge of our product capabilities for both the front and back end.
• Escalating issues when required according to defined escalation paths.
• Maintaining a high level of professionalism with internal teams and customers and working to establish a positive rapport.
• Participation in standard product management processes (grooming sessions, stand-ups, etc. ) related to the resolution of customer-facing issues
• Work continuously to document product and technical knowledge.
• Responsible for driving L2 and L3 cases to closure meeting "case to closure" and "customer satisfaction" deliverables

The product manager will create new and interesting products and features for our B2B users, and will work with the best minds in the industry. The role will give you an opportunity to work with a cross-functional team from Business, Product and Design.

We are looking for someone who can:

- Develop and implement product strategies consistent with company vision

- Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products

- Work with senior management to create product plans and roadmaps

- Lead product managers and coordinate cross-functional teams

- Produce and review product requirements documents (PRD)

- Ensure products and releases are launched correctly and on schedule

- Make creative recommendations to expand product base and vision

- Suggest ways to track product use and impact on end users

An ideal candidate will have:

- 4-7 years of work experience as a product manager, preferably in a start-up

- Proven experience as a Product Manager or similar role

- Experience in product lifecycle management

- Familiarity with Agile framework

- Excellent problem-solving skills

- The ability to own end-to-end responsibility
- A "Will Do" attitude


We have:

- A team of aces, from top-tier schools and start-ups, to work with
- A fast-paced, data-driven, and fun work environment
- A huge appetite for new, disruptive, creative, and implementable ideas
- An open work culture

We offer:

- Competitive salary
- Great working environment, opportunity to work directly with the founders on very exciting real-life problems.
- Opportunity to grow really fast.
- Opportunity to hire a team & mentor them in the future.
- ESOPs

If this is something that interests you, let's talk.