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2. Architecting information, wireframing, and prototyping with interaction flows
3. Asking smart questions and championing new ideas
4. Developing delightful experiences with creative flair
5. Diagnosing design problems and devising elegant solutions
6. Translating high-level explicit and latent requirements into functional user interfaces
7. Presenting designs and articulating design decisions
8. Communicating design rationale and maintaining consistency throughout the project
9. Executing designs as a part of software development teams
Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills
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About Zeus Learning
About
Zeus Learning is a learning technology solutions provider that focuses on the North American and European educational markets, working with several organizations, from the largest publishers to small nonprofits, over the last 19 years. At Zeus Learning, we leverage leading-edge technology and inclusive design to transform the way learning experiences are created.
Our team of 300+ understands the rigorous demands of the changing educational landscape. We believe that a solution is out there and that by keeping focused on the people we’re designing for and asking the right questions, we’ll get there together. Our line of products and services include Learning Management Systems, Assessment Management & TEI Systems, Software Skills Simulation Systems, Virtual Classrooms, Learning Portals and Websites, Mobile Apps, as well as interactive content such as learning games and explorations.
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Roles and Responsibilities:
- Good Command of HTML, CSS, Bootstrap, and Javascript
- Must work in Elementor Pro
- Experience with PSD to WordPress
- Good Understanding of PSD requirements
- Knowledge about PSD to HTML Conversion
- Knowledge of PSD Layers/My SQL
- Knowledge of woo commerce,PHP
- Good knowledge of Elementor and Page Builder
About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
- Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 4+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer facing communication skills
- Demonstrated data driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Location: HSR Layout, Bangalore
Job Title: Consultant - SDR / Inside Sales / Business Development
Job Overview:
As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.
Key Responsibilities:
Lead Prospecting:
o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
o Tailor outreach efforts based on lead characteristics and requirements.
Lead Qualification:
o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.
o Gather essential information to facilitate the sales process.
Ideal Customer Profiling:
o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.
o Align sales efforts with our target customer segments.
Meeting Scheduling and Follow-Up:
o Initiate contact with potential customers to schedule product/service demonstrations and meetings.
o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.
LinkedIn Outreach:
o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.
o Craft personalized messages to initiate meaningful conversations.ns.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fnet.png&w=32&q=75)
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- Microsoft technology development experience in C#, ASP.NET, .NET 4.5 onwards, Web API, Bootstrap, Jquery, Angular SQL 2012 onwards, SQL stored procedure
- Must have ReactJs with 2 projects experience or min 1.5 Years experience in ReactJS based Projects
- Troubleshooting & analysing skills
- Development Experience required for Continuous improvement program
- Good problem solving capabilities in Developed applications
Independent Consultant, Remote, WFH.
Hiring Telecaller and Team lead
Tele calling
Follow up
Reporting
For Team lead : Managing team and handlling new hiring
Efficiently and effectively fill open positions by: Placing ads, screening resumes,
conducting interviews, scheduling applicants, and hiring final candidates.
Post positions to appropriate Internet sources, and ensure accurate and error-
free advertising.
Excellent customer service skills, communicates proactively and consistently with
teams.
Submits daily / weekly recruiting reports to internal leadership team.
Supports coordination of interviews for qualified applicants with client department
hiring management.
Administers new hire workflow, including checking references as requested,
submitting for background checks, ensuring background check has been
completed, scheduling drug screens, collecting paperwork, and extending offers
to selected candidates.
Maintains job order and candidate application files.
Schedules pre-placement testing where applicable.
Performs other related duties as assigned or requested.
Care to sharpen your skillset and use the same to impact millions of people living in our cities? Aspiring for an entry into the vibrant startup world of Bangalore?
Here is one chance: Designer @ Woolly Farms
- Design a pamphlet
- Idea - Woolly Farm is near by , come and get your produce - Should include the specialties of Woolly
- An Email template
- Greeting new subscribers
- A social media design promoting Oyster mushroom
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