UI/UX Designer

About Pivotal Royal Heritage

Pivotal Royal Heritage is a prestigious luxury residential project offering ultra-premium apartments in Sector 70. Designed for discerning homebuyers who expect nothing but the finest, our residences combine world-class architecture, exclusive amenities, and an unmatched living experience. We are building a high-performance sales team to connect the right buyers with their dream homes.

Role overview

You will be the voice of Pivotal Royal Heritage engaging premium leads over calls, understanding their lifestyle aspirations, and converting them into site visits and bookings. This is a consultative, relationship-driven sales role not scripted telecalling. You will handle warm leads from our marketing campaigns and build trust with high-net-worth buyers over multiple touchpoints.

Key responsibilities

• Call and engage inbound leads generated through digital campaigns, portals, and referrals
• Conduct consultative sales conversations to understand buyer needs, budget, and lifestyle preferences
• Pitch Pivotal Royal Heritage's luxury offerings floor plans, amenities, location advantages, and investment value
• Convert qualified leads into site visit appointments and follow up persistently until booking
• Handle objections confidently and professionally price, location, construction timelines, competition
• Maintain detailed lead records in CRM call logs, follow-up notes, lead stage updates

Must-have skills

Exceptional communication (Hindi + English)

Lead conversion call to site visit

Consultative sales technique

Objection handling

Follow-up discipline

CRM usage

• 3–6 years of sales experience in luxury segment — real estate, luxury cars, premium financial products, or high-end hospitality
• Proven track record of converting leads via phone into meetings or sales
• Confident, articulate, and polished communication — able to connect with HNI and senior professionals
• Strong follow-up system — knows when to call, how many times, and how to re-engage cold leads
• Comfortable with premium pricing conversations — no hesitation discussing 1–5 Cr+ ticket sizes

Preferred candidate profile

• Has sold a luxury or premium product where the buyer is educated, demanding, and high-income
• Carries themselves with confidence and professionalism — their presence matches the brand
• Is persistent without being pushy — follows up smartly over weeks or months if needed
• Has consistently hit or exceeded monthly targets in their previous roles

Strong Databricks / AWS Data Architect profile

Mandatory (Experience 1) – Must have minimum 5+ years of experience in Data Architecture / Data Engineering, with exposure in enterprise-scale data platform modernization initiatives

Mandatory (Experience 2) – Must have minimum 3+ years of deep hands-on experience in Databricks-based lakehouse architecture on AWS, including large-scale data platform implementations

Mandatory (Experience 3) – Strong expertise in Databricks ecosystem including Delta Lake, Databricks SQL, Unity Catalog, Delta Live Tables, and MLflow with focus on performance optimization and security

Mandatory (Experience 4) – Strong experience with AWS data services including S3, Glue, EMR, Lambda, Redshift, Athena, Lake Formation, and DMS, with strong understanding of cloud-native architecture patterns

Mandatory (Experience 5) – Proven experience designing and implementing Medallion (Bronze/Silver/Gold) architecture, scalable data models (Dimensional/Data Vault), and enterprise lakehouse platforms supporting batch and real-time processing

Mandatory (Experience 6) – Must have hands-on experience building scalable ingestion frameworks including batch, streaming, and CDC pipelines using tools like Kafka, Kinesis, Spark, or similar technologies

Mandatory (Skill 1) – Proven experience implementing CI/CD pipelines for data platforms, including infrastructure as code, automated deployments, and environment management

Mandatory (Skill 2) – Hands-on experience enabling data platforms for AI/ML and Generative AI use cases, including feature stores, vector storage, and secure data access patterns

Mandatory (Skill 3) – Experience with orchestration tools such as Apache Airflow or MWAA and designing integration layers for analytics, BI, and AI consumption

Job Summary

As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills.

The ideal candidate would be extremely data-driven and makes design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus

Responsibilities and Duties

Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate.

Establish web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages.

To understand the "WHY" behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales.

Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results.

Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization).

Coordinate with developers, analysts, and researchers to drive projects forward.

Required Experience, Skills and Qualifications

Prior experience of 1+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website.

Prior experience in a customer facing role or equivalent history of increasing customer satisfaction with excellent presentation skills

Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools.

Understanding best practices for UI and UX for websites

Understand of how E-commerce website work(what is ROI, AOV, Conversion Rate etc.)

Experience with research tools including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ survey Zarget or other similar tools will be a plus

Experience with multichannel media campaigns including a working knowledge of paid search, testing ad text and landing pages Optimization, SEO will be a plus

Prior experience working in diverse client portfolio

Benefits

5 Day working

Flexible work from home policy

Company sponsored team outing and parties

Company sponsored lunch

No dress code

Salaries at par and above the industry standards

Great Learning and growth opportunities

Opportunities to travel onsite (Australia US,UK, South Africa) to meet and work with clients personally

Diverse and exciting client portfolio of internationally renowned brands

Roles and responsibilities:

• Should be the single point of contact for all project related queries and concerns.
• Should ensure project delivery and quality at desired level.
• Adherence to the Process.
• Oversee daily activities of the team and provide direction and guidance as needed.
• Manage resources as per workload.
• Address delivery issues in a timely fashion.
• Ensure operational excellence by making team technically competent enough.
• Evaluate the performance of team members and determine training needs.

Desired candidate profile:

• Overall experience of 15 Yrs. to 20 Yrs.
• 5+ yrs. of experience on project management and project delivery.
• Should have proven experience on coding and managing teams using Java, J2ee, iOS, Android, AWS, Node JS, and Python.
• Adoption to the new technologies is desired.
• Understanding of firmware and protocols related to IOT, Bluetooth will be added advantage
• Required to be technical and hands on coding if needed.
• Candidates should be Process oriented and execute projects in Scrum/Agile methodologies.

Required Technologies:

o Excellent understanding of Ruby, Ruby on Rails, CSS3

o Able to communicate well with others on technologies bases

o Working knowledge with Rspec is good to have.

o Have previous experience building features in production applications.

o Good Knowledge of SQL

Good To Have

o Basics of GIT and GIT LAB

o PostgreSQL

Able to understand frontend JS frameworks

Do you wish to be a part of a disruptive team, passionate towards democratizing education for students across India? Then read more.

Our client is an expert in education financing and counselling related to higher studies abroad. They help students to understand about scholarships in various colleges abroad, whether they are eligible and how to apply for such esteemed institutions. Their dedicated page enlists every scholarship available across the globe, apart from other facilities required by students like visa counselling, forex, accommodation, Peer contacts etc.

They also offer the best resources for exams like IELTS, TOEFL and GRE apart from organising webinars and events to connect with industry experts, alumni and fellow students - that helps to prepare for these travels, loans and more. Partnered with the most prominent Banking and non-banking financiers, the team is led by FinTech-experienced IIT Kanpur alumni, passionate about offering sustainable financial offerings.

As a Senior Sales Manager, you will drive end-to-end sales in our overseas education loans vertical, reporting directly to the COO.

What you will do:

• Engaging with and monitoring the performance of the sales team
• Engaging with lending partners to identify roadblocks and resolving them
• Reviewing sales staffs’ performance through reports and other interactions, then developing or replacing staff to have a consistently high performing team
• Managing customer escalations and complaints
• Presenting regular updates to COO

What you need to have:

Job Description :

- This role is responsible for Implementation, one of the most critical phases in a client's life cycle.

- We are looking for an experienced and driven Director, Implementation who is responsible for applying expert knowledge of implementation and large project processes while providing strategic direction to minimize time to first value for all customers.

- As the Director, Implementation, you will manage a growing team and develop processes and procedures for enterprise implementations.

Responsibilities :

- Take proactive ownership of regional implementation health.

- Create scalable processes and definitive scope around implementation services

- Implement systematic processes for tracking and reporting on the implementation status

- Maintain a highly skilled team of Implementation Managers and manage team allocation to maximize resources and output

- Direct the activities of the implementation team to meet client needs and create successful partnerships

- Lead team to complete process analysis, design/redesign of multiple workflows and processes to ensure that they are customer-focused, consistent, effective and efficient and in compliance with company standards

- Develops and manages all deliverables needed for effective implementation to include but not limited to: detailed project plan/timeline, action log, meeting notes, process/procedures and forms documentation, etc.

- Own execution of the roll-out within the allotted implementation timeframe

- Full ownership and accountability of customer satisfaction and on-time delivery throughout the Implementation phase

- Provide support to Account Executives & Sales Engineers during the Sales cycle

- Ability to speak knowledgeably on all technical integration options available within an implementation

- Facilitate hand-off from Sales to Implementation

- Connect regularly with all team members and provide strategic guidance, feedback on performance, and remediate as needed

- Monitor the progress of each account at a deeper level

- Ensure all metrics are accurate and up-to-date

- Advocate customer needs/issues cross-departmentally

- Understand and manage escalations efficiently and appropriately

- First point of contact for all inquiries on project status from executive leadership

- Recognize risks and puts remediation plans in place, interfaces directly with clients escalates to exec level when needed

- Partner with global teams on solutions, process enforcement, and overall regional health

Qualifications :

- 15-18 years of experience working with global enterprise customers in software implementation or Project Management type role at a SaaS company

- 7-10 years experience in a supervisory or managerial role; People leadership of direct and indirect reports

- Bachelor's degree;

- Previous experience as a Manager, Implementation for enterprise software

- Proven track record of successful implementation with enterprise clients

- Highly developed project management skills

- Ability to influence and guide clients through complex implementations

- Strong leadership skills; ability to lead a group of diverse individuals in a high-performance team

- Demonstrated presentation and client-facing skills

- Superior presentation skills; experience with presenting to C-level Executives

- Experience in client services/operational roles and ability to effectively counsel clients and internal business partners

- Analytical skills to determine root causes and develop solutions

- Understanding of sales, marketing, client relations roles, and their interdependence

- Demonstrated ability to adapt to a fast-paced and changing the technical environment

- Self-starter seeks out challenges

- Flexible