Illumine Knowledge Resources Pvt. Ltd. Careers

Strategic Data Analyst

for large scale human transformation projects

FULL-TIME | MUMBAI-BASED | MIN. 2 YRS EXPERIENCE

The Opportunity: 

As a Strategic Analyst, you will play a critical role in improving the effectiveness of Illumine’s human transformation projects on the ground.

ILLUMINE is a design & actualization lab that works on large-scale business & cultural transformation projects with leading corporations, and educational institutions in India. Illumine also works on nation-building projects with the Government to build customer/ citizen-centric services.

Working with Illumine will open up a wide range of possibilities to leverage data, technology & digital tools to ensure large-scale human transformation projects can become more scalable, seamless and highly value creating for clients and beneficiaries.

Key roles and responsibilities:

1. Owning the successful implementation of interventions on the ground by providing strategic insights
This involves –

1. Leveraging data to identify hotspots/ areas where early decisions/ remedial action needs to be taken.
2. Identifying issues early (based on patterns) and flagging off for proactive action.
3. Working with the engagement & deployment teams to take the right strategic decision to improve implementation on ground

2. Enabling internal teams to improve their product/ outcomes with data.
This involves –

1. Interfacing with multiple teams (e.g. facilitators/ trainers, learning architects, assessment designers, intervention leaders, tech platform owners) to translate practice-level requirements into meaningful insights.
2. Identifying interdependencies between different products and generating insights that can improve the overall effectiveness of the intervention.
3.  

You will succeed in this role if you have:

• the desire to make a difference to the nation and the lives of citizens
• the excitement to generate new possibilities with data
• rigor in your thinking and an attention to detail
• a good understanding of business and strategy
• a keen interest to understand & impact how people / institutions think, perform and change
• proven capabilities in taking products to completion (e.g. from conceptualizing the analytical model to building reports, dashboards, presentations)
• focus on meeting goals & outcomes – doing everything possible to make the outcome happen rather than focusing on only ‘your part’ or ‘your existing skillset’

Preferred Experience/expertise:

• at least 2 years of overall work experience with data that could include – Analytics, Engineering / Technology, Strategic Consulting, Social Science Research, Cognitive Science, HR / Learning & Organizational Development, Performance / Sports Science, etc.
• ability to engage with clients/ stakeholders
• good written and verbal communication skills

Explore further before applying

• The Illumine Labs Website
• Explore our ideas on YouTube Channel.
• A glimpse into our theory of work here.

You are someone purposively building technologies to positively impact the citizens, thus participating in nation-building.

 

About Illumine

Illumine is an organisation that has been working on nation-building through cognitive transformation for over 22 years. It has run multiple large-scale interventions (LSIs) across multiple contexts ranging from public and private sector organisations (State Bank of India, Indian Railways, etc.), universities (state technical universities in Gujarat and Odisha, and other institutes) and thousands of schools. These LSIs have directly touched and impacted ~42 lakh Indians: including school and college students, youth in slums, rural housewives and various service providers like railways staff, bankers, insurance agents, police, petrol-pump attendants, professionals, senior managers, leaders etc.

 

Technology plays a key enabling role in the deployment of all the above LSIs at scale, at pace and with quality. These citizen technologies embody platforms and a range of tools for deep cognitive transformation envisioned and designed by Illumine through two decades of research and experimentation on knowledge and methods of human change at scale.

 

About the team and the role

In this role, you will work with Illumine’s technology team, which constantly innovates and builds new products to enable Illumine to meet its interventional outcomes. This team envisions the impactful citizen technologies and methods of deploying those at the remotest part of the country to sustain the impact. As part of this team, (a) you will take part in intense design sessions to envision products attending to subtlest aspects of the final users’ experience, (b) engage with an experienced and highly agile technology team in architecting and implementing these designs, and (c) pull out meaningful insights from the data to help refine the course of the intervention, the program, or specific tools. Overall, you will be part of an intellectually challenging, high-energy, and highly capable team.

 

Your Role:

Core Functional Responsibilities

·        Develop technologies (web and app-based) with rich user experiences (in MERN stack)

·        Generate analytics (using Python) which can inform important strategic decisions

·        Assist the core team in case of any technology support

 

Required Technical Capabilities

1.     Front-end development (ReactJS)

·        Can work both in Web and Mobile development

·        Has experience in development with Redux and React

·        Has strong CSS/HTML/JavaScript background

·        Has experience in the development of at least one enterprise-grade platform

·        Has a good understanding of responsive web apps

·        Has the ability to document and design new software products/ applications

·        Has experience in Progressive Web apps will be an added advantage

2.     Back-end development (Node JS express, Mongo DB)

·        Has experience with NodeJS express and development experience with MongoDB

·        Has the ability to use security protocols such as JWT Tokens, social media login

·        Has the ability to develop APIs in express

·        Has the ability to do API documentation

·        Has skills with Docker and Kubernetes

3.     Analytics (Python)

·        Has a good understanding of Python and Pandas; experience in MongoDB/ Firebase is desirable

·        Has a good understanding of visualisation and reporting on any platform

·        Has comfort with dealing with large datasets (more from a business understanding point of view)

 

Desirable skills and experiences

·        Minimum 2 years experience in any of the above technologies

·        Good debugging skills

·        Quick and regular learner

·        Implementation experience with client stakeholders will be added advantage

·        Collaborate with multiple stakeholders (content team, technology team, media team etc.) to make technology meet business/ intervention outcomes

·        Ability to work under a tight deadline and the “directional” nature of requirements is a must

 

You will succeed in this role if you have:

·        an orientation to ‘think solutions’ from scratch for a given set of outcomes or end-state vision

·        the maturity and capability to solve known & unknown problems on the go; proactively think of problems that may come up and plan for them in advance

·        the capability to take end-to-end ownership when working with the team and multiple stakeholders

 

What is sacrosanct?

To us, philosophy is very important. Illumine has a strong value system around helping clients build customer trust, delivering human-centric solutions, achieving win-win for all stakeholders – inside and outside, and empowering (not controlling) individuals. We expect people who come in, to respect the client, keep the client’s interest at the centre, and value the above ideals.

The Learning Team at Illumine is looking for people who can develop exciting digital learning experiences. 

We are looking for someone who has –

1. High levels of competence in Articulate Storyline 360 and similar digital authoring tools.
2. A love for bringing to life content and making it more engaging through interactivity, animation, gaming.
3. The ability to figure out solutions, learn on-the-fly, and build products using the latest digital tools and technologies.

If you join our team, you will get to participate in the design and development of the large-scale Interventions which have impact on the nation at a fundamental level – in the way our government officials think; the way our teachers engage with students; the way youth think about their life and career. 

Knowledge Project Management is a unique space of contribution, as well as unique area of professional development.  

It requires you to work on products & solutions where the core raw material is knowledge. Working with knowledge & knowledge experts requires a sophisticated set of capabilities that go beyond traditional project management skills.   

Before we dive deep into the role, here are some examples of Knowledge Products that you will get an opportunity to work on in Illumine. 

1. Knowledge Interventions: A unique methodology to bring about precise shifts in thinking & working practices at scale & speed. For e.g. embedding Value Thinking in 80,000 BPS employees of top IT firm. Such interventions have multiple components that need to be put together, such as - Ethnographic research, Report creation, Knowledge Modeling, Content Building, training & managing pool of coaches, measurement in changes in thinking, coach audits etc.  

 

1. Knowledge based Consulting: We work with large corporate in designing new business models, new work models & practices etc. For e.g. building a sustainable business models based on trust-surplus in the insurance and mutual funds business in one of India’s largest financial services company. Such projects also involve multiple facets of knowledge product development & deployment, for e.g. creating visioning products, knowledge tools, knowledge platforms, new knowledge assimilations models etc.  

 

Your role: 

As a Knowledge Project Manager your role is to anchor the both the development & deployment of these knowledge products across various contexts and domains.  

To deliver such Knowledge Products, a Knowledge Project Manager works on one side with knowledge experts who specialize in several disciplines and on other side with client teams. You need to tie up all these different expertise and ensure that they come together to support client’s outcomes. 

However, there are certain complexities involved in Knowledge projects: 

1. Knowledge products have strong creative element and knowledge experts need space & creative freedom and yet they have to be driven in time bound and focused way, so that the client commitments and client outcomes are met.  

1. As a Knowledge Project Manager, you have to build enough appreciation of multiple subjects, to be able to meaningfully engage with multiple experts & understand their point of view and yet retain integrity to the bigger picture.  

This is unique opportunity for people who like to learn new things, engage deeply with subject matter and yet have the right managerial & enabling attitude to take end to end ownership of delivering projects. 

 

 

About Illumine: 

Illumine is a Mumbai-based firm working in the areas of Research, Consulting, Publishing and Scalable Change.   

Illumine has worked on large scale transformation projects across different contexts & domains.  We have partnered with India’s largest and best-known businesses, educational institutions and government and public services departments and community development agencies.   

Through our work we have impacted over four million people by bringing about deep transformation in their lives. 

What is the big picture that you would be part of? 

At the heart of Illumine’s work is unleashing the potential of collectives through knowledge intervention.   

• How to unleash the potential of people in some of India’s largest corporates, public sector institutions, state universities? Is it to be done through providing new professional ideals or new ways of sense-making one’s environment or new methods of working or combinations of these?  
• How do we ensure that interventions are delivered with quality, at scale, with speed?  

These are some of the pieces of the puzzle which we work on in any of the knowledge interventions. If these challenge statements interest you then Illumine can be the right place for you. 

Your contribution spaces: 

Coaches are the foundation on which quality delivery of Illumine’s interventions rest. As the coach leader you can be the builder and custodian of Illumine’s network of coach partners.   

This means two things – 

(a) Setting-up Illumine’s network of coaches for different sectors e.g., corporates, universities  

(b) Nurturing coach partners 

So, on one hand you attract new quality coaches, set up strong selection criteria, contract them with win-win deal. On the other hand, you coach them on specific knowledge interventions to ensure delivery with excellence. 

Who is likely to succeed in this role? 

Ask yourself – 

• Am I interested in building people? 
• Do I see myself evangelizing new ideas/ propositions to people?  
• Do I have strong engagement skills – can I attract, manage, and nurture new coaches? 
• Do I have coaching experience? 

• Do I have the knack of going deeper into new knowledge, new ideas?  

 

Preferred Experience: 

• 5+ years of facilitation and coaching experience in corporates 
• Experience in building community, setting up network/ channels 

 

Explore before you dive: 

1. The Illumine Labs website: https://illumine.in/lab.html 

 

1. Explore our ideas on YouTube Channel - https://www.youtube.com/channel/UCV-gUBhwW6qOQ-IBXC2Nhpg 

 

1. Explore the philosophy that drives our work - http://srinivasv.com/ 
   Our theory of work: www.illumine.in/ageofcontribution 

Illumine Foundation works on large-scale knowledge initiatives.

These initiatives aim to address fundamental knowledge failures in society – such as disabling mindsets, poor assimilation of knowledge inputs, poor thinking skills, inability of collectives to design solutions to their own challenges without depending on experts from outside, etc.

We have thus far worked on initiatives which have impacted millions of school children, college-going youth, police, rural housewives, youth in slums, etc. on areas as diverse as awakening self-esteem and an i-can attitude, nutrition education, behavioral change in AIDS, improved engagement with customers and citizens, etc.

One such major initiative is the Contributor Initiative. The goal of the Contributor Initiative is to build a “contributor mindset” in our country, wherein people focus on positive action and finding solutions rather than complaining, blaming, avoiding work, and chasing personal benefit at the cost of collective welfare.

Focus groups include university students, public services, teachers and other members of the education sector, and healthcare sector.

As an intervention leader, you will be responsible for scaling the initiative, which includes:

1. Putting together multi-stakeholder projects involving large public and government institutions, funding agencies/ corporate CSR, and the Foundation.

2. Managing current projects under the contributor initiative, which include two major State-level universities, covering several educational institutions.

3. Assembling the team to help scale the initiative.

What you will need to succeed in this role

1. A deep belief that the solutions to our country’s challenges lie within people themselves and not on financial and other resources (i.e., people are creators of their own destiny).

2. A track record in taking up complete responsibility for a large developmental/ knowledge intervention, and handling it independently, end-to-end.

3. This includes putting the team together, managing various stakeholders, and working with internal and external experts in various aspects of design and delivery of such initiatives.

4. An ability and willingness to reach out to various government, university and public service agencies, and help them recognize the importance of developing a contributor mindset within their organizations.

5. An ability and willingness to reach out to corporate CSR and funding agencies, and put together multi-stakeholder arrangements to ensure that the projects are successful on a sustainable basis.

An ability and willingness to replicate successes across projects, and thereby scale the initiative across the country.


Explore before you connect with us:

1. The Illumine Foundation website: https://illuminefoundation.org/

2. See the website on Illumine Foundation’s sister organization – Illumine Knowledge Resources – which has designed many of these initiatives (https://illumine.in/)

3. Watch videos on Contributorship (https://www.youtube.com/playlist?list=PL22BD127D49C2E9D7)

4. Read books/ webpages on contributorship (https://bookshelf.illumine.in/ - Change Books) 

About the job