Cutshort logo
B2B business platform for SME's logo
UI/UX Designer
B2B business platform for SME's
UI/UX Designer
B2B business platform for SME's's logo

UI/UX Designer

at B2B business platform for SME's

Agency job
via Qrata
2 - 8 yrs
₹10L - ₹25L / yr
Mumbai
Skills
User Experience (UX) Design
User Interface (UI) Design
Interaction Design
Information design
A UI / UX Designer to translate the research insights into simple, intuitive and delightful
experiences for the Users.
● who can own the process of delivering functional and intuitive interfaces from
scratch leveraging UX Fundamentals.
● who can collaborate with the stakeholders to deliver the best and set new
standards.
● who can create user flows, wireframes, prototype and gather validations.
● who feel at home with abstraction and sense making.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

Unilog
at Unilog
3 candid answers
1 video
Reshika Mendiratta
Posted by Reshika Mendiratta
Remote, Bengaluru (Bangalore), Mysore
4yrs+
Upto ₹40L / yr (Varies
)
Artificial Intelligence (AI)
AI Agents
Customer Support
Chatbot
Large Language Models (LLM)
+2 more

About Unilog

Unilog is the only connected product content and eCommerce provider serving the Wholesale Distribution, Manufacturing, and Specialty Retail industries. Our flagship CX1 Platform is at the center of some of the most successful digital transformations in North America.

With more than 500 customers, Unilog is uniquely positioned as the leader in eCommerce and product content for Wholesale distribution, manufacturing, and specialty retail.


About the Role

We are seeking a skilled AI CX Automation Engineer to design, build, and optimize AI-driven workflows for customer support automation.

This role will be responsible for enabling end-to-end L1 support automation using Freshworks AI (Freddy AI) and other conversational AI platforms. The ideal candidate will have strong technical expertise in conversational AI, workflow automation, and system integrations, working closely with Knowledge Managers and Customer Support teams to maximize case deflection and resolution efficiency.


Key Responsibilities

  • AI Workflow Design: Build, configure, and optimize conversational AI workflows for L1 customer query handling.
  • Automation Enablement: Implement automation using Freshworks AI (Freddy AI), chatbots, and orchestration tools to reduce manual support load.
  • Integration: Connect AI agents with knowledge bases, CRM, and ticketing systems to enable contextual and seamless responses.
  • Conversational Design: Craft natural, intuitive conversation flows for chatbots and virtual agents to improve customer experience.
  • Performance Optimization: Monitor AI agent performance, resolution rates, and continuously fine-tune workflows.
  • Cross-functional Collaboration: Partner with Knowledge Managers, Product Teams, and Support to ensure workflows align with up-to-date content and customer needs.
  • Scalability Innovation: Explore emerging agentic AI capabilities and recommend enhancements to future-proof CX automation.

Required Qualifications

  • 4–10 years of experience in conversational AI, automation engineering, or customer support technology.
  • Hands-on expertise with Freshworks AI (Freddy AI) or similar AI-driven CX platforms (Zendesk AI, Salesforce Einstein, Dialogflow, Rasa, etc.).
  • Strong experience in workflow automation, chatbot configuration, and system integrations (APIs, Webhooks, RPA).
  • Familiarity with LLMs, intent recognition, and conversational AI frameworks.
  • Strong analytical skills to evaluate and optimize AI agent performance.
  • Excellent problem-solving, collaboration, and communication skills.

Preferred Qualifications

  • Experience with agentic AI frameworks and multi-turn conversational flows.
  • Knowledge of scripting or programming languages (Python, Node.js) for custom AI integrations.
  • Familiarity with vector search, RAG (Retrieval-Augmented Generation), and AI search to improve context-driven answers.
  • Exposure to SaaS, product-based companies, or enterprise-scale customer support operations.

Why Join Us?

  • Be at the forefront of AI-driven customer support automation.
  • Directly contribute to achieving up to 60% case resolution through AI workflows.
  • Collaborate with Knowledge Managers and AI engineers to build next-gen CX solutions.
  • Competitive compensation, benefits, and a culture of continuous learning.

Benefits

Unilog offers a competitive total rewards package including:

  • Competitive salary
  • Multiple medical, dental, and vision plans
  • Career development and advancement opportunities
  • Annual merit increases
  • Generous time-off policy
  • Flexible work environment

We are committed to fair hiring practices and advocate for diversity, equity, and inclusion.

Read more
ECPL- ExpertCallers Solutions Private Limited
ECPL- ExpertCallers Solutions Private Limited
Agency job
via Victaman services private Limited by Jayanth Adigarla
Gubbi Cross (Towards Dodda Gubbi, Kuvempu Layout, Kothanur, Bengaluru, 560077
0.6 - 2 yrs
₹2L - ₹3L / yr
Communication Skills

Join our team for an exciting opportunity in Domestic Service Sales & Service - Voice. As a key member, you will engage in direct customer interaction, focusing on delivering exceptional sales and service experiences. Your role involves handling inbound and outbound calls to promote services, resolve customer inquiries, and ensure customer satisfaction.


Responsibilities:

- Engage with customers via phone to promote and sell services.

- Provide accurate information about products/services and address customer queries.

- Handle customer complaints and provide appropriate solutions and alternatives.

- Maintain customer records by updating account information and interactions.

- Meet established sales targets and performance metrics.


We are looking for candidates with excellent communication skills and a customer-centric approach. You should possess the ability to multitask, prioritize, and manage time effectively. A positive attitude, resilience in handling challenges, and a commitment to achieving sales goals are essential.


If you are passionate about sales and customer service, ready to thrive in a dynamic environment, and contribute to our team's success, apply now. Join us and be part of a company dedicated to delivering outstanding service and building lasting customer relationships.


Read more
One-stop Event Planning Platform
One-stop Event Planning Platform
Agency job
via Unnati by Sarika Tamhane
Delhi, Noida, Gurugram
1 - 2 yrs
₹5.5L - ₹6L / yr
Business Development
Sales

Our client is a one of a kind portal that provides hassle-free online venue booking experience to its customers for all kinds of celebrations.


Founded in 2015 by alumni from BITS-Pilani who were also a part of the founding team at Jabong & Wadi.com, this Gurgaon based startup works with 3000+ venues in 10+ cities ranging from hotels, standalone banquets to small restaurants.This online marketplace helps find and book venues quickly, effortlessly and at the lowest possible price with just a click of the mouse.


It is disrupting the unorganised events industry by changing the way venues are shortlisted and booked in India.


As a Business Development Executive, you will be responsible for onboarding of new venues by meeting the respective venue owners/managers.

What you will do:

  • Supporting our existing venues and keeping them engaged with the features on the site
  • Consistently developing a community of venues by building rapport
  • Contributing ideas to improve service for venues

 

Desired Candidate Profile

What you need to have:

  • Minimum 1-2 years experience in business development
  • Experience in sales is a plus
  • Excellent communication and negotiation skills
  • Fluent in English and Hindi
  • Knowledge in Microsoft Office (Word, Excel & PowerPoint)
  • Willingness to work 6 days a week
  • Willingness to travel within DelhiNCR
  • Event planning experience is a plus
  • Ability to take ownership and achieve targets under pressure    
Read more
Rapipay Fintech
Rapipay Fintech
Agency job
Noida, Delhi, Gurugram, Ghaziabad, Faridabad
4 - 9 yrs
₹10L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconAmazon Web Services (AWS)
+3 more

Who you are:

  • You have an overall software development experience of 4 to 10 years
  • 3+ years proficiency in Java and Spring boot
  • Familiar with distributed computing and frameworks such as gRPC/ protobuf
  • Understands JVM metrics, Garbage collection and performance tuning
  • Experience in creating high-level design(HLD) and low-level design(LLD)
  • You have a good understanding of relational database, NoSQL technologies, and REST
  • Good to have experience in HTML, JavaScript, GraphQL, TypeScript, ReactJS and related toolsets
  • Exposure to AWS stack/cloud computing
  • Self-motivated developer who takes ownership of work
  • Bachelor’s degree in Computer Science or Computing related discipline
  • Experience in Product Development Environment is a plus.
Read more
A global leader in next-generation digital services
A global leader in next-generation digital services
Agency job
via IKIGAI ENABLERS by Gopalan Sengottaiyan
Singapore
3 - 15 yrs
Best in industry
Access management
IAM
ForgeRock
Oracle IAM
FR AM
+9 more

Role :

Act as the Lead ForgeRock developer / Analyst of the team to perform analysis, design and implementation tasks for our various platforms. Main accountabilities are:

  • Work with different functional teams and managers
  • Gathering Technical requirements from Business stakeholders
  • Analyzing/Creating User Stories, Doing Story points estimations.
  • Design and implement solutions across multiple platforms
  • Producing high quality code with excellent test coverage
  • Code reviews and effective code maintenance
  • Analyze product requirements and breaking down into user stories and tasks, with the tech team
  • Estimate and planning to assist with the development of the product roadmap
  • Developing build, test, and deployment automation
  • Research and development of potential new technologies
  • Defining processes and standards within the team and contributing to the continuous improvement of the product development process
  • Producing a high standard of technical documentation
  • Understanding Backlogs and fixing support challenges
  • Ability to provide technical expertise for new and ongoing initiatives to work with project stakeholder to come up most feasible technical solution.
  • Identify, resolve, and/or escalate all issues that threaten the successful delivery of assigned initiatives.
  • Support Junior developers and setting up local environments

Required

  • Minimum 3 years’ experience in Identity and Access management (IAM) domain with expertise in one of IAM Products like ForgeRock or Oracle IAM:
  • ForgeRock IAM products - FR AM, FR IDM, FR IG and FR DS
  • Oracle IAM products – OAM, OIM, and OUD/OVD/OID
  • Development experience on IAM platform (using Java Microservice, SpringBoot)
  • Gathering Technical requirements from Business stakeholders
  • Analyzing/Creating User Stories, Grooming with Story points estimations and Developing the code for them with team.
  • Ability to research and troubleshoot ForgeRock. Experience with ForgeRock Backstage and support
  • Experience in implementation and configuration of features like: MFA/ RBAC/ SAML/ OAUTH/ Federation etc. Frontend/workflow customization using Identity Experience Framework.
  • Ability to act as ForgeRock champion in the identity domain. Engage on discussions on future of the platform.
  • Strong experience on Full Stack development using JAVA SpringBoot (Web API/Microservices/ GraphQL) and Angular/ NodeJS / ReactJS and Spring MVC framework
  • Understanding the requirement and development. Involved in End to End implementation.
  • Skills with DevOps best practices including deployment automation tools, CI/CD pipelines.
  • Experience of common DevOps platform tooling (chef, maven, jenkins, Puppet, Docker)
  • Modern Agile and technology practices - to fit into the agile team cultures
  • Written Unit test for components.

 

Read more
Fast Growing Ethnic Wear Brand | Delhi
Fast Growing Ethnic Wear Brand | Delhi
Agency job
via Unnati by Rakhi Gayen
Delhi
4 - 6 yrs
₹5L - ₹10L / yr
skill iconPHP
Magento
skill iconHTML/CSS
skill iconLaravel
Apache
+5 more
Work with a well known garments brand, designing a variety of Indian style clothing. Read on to know more.
 
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.

Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
 
As a PHP/ Magento Developer, you will be responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and integration with the central database, and ensuring high performance and responsiveness to requests from the front-end.
 
What you will do:
  • Integrating the front-end elements built by yourco-workers into the application.
  • Integrating user-facing elements developed by front-end developers
  • Building efficient, testable, and reusable PHP modules
  • Integrating data storage solutions (MySQL / MongoDB, Redis, S3, Elasticsearch)
  • Integrating Amazon Web Services (RDS, S3, CloudFront, Elasticsearch Service etc.)
  • Managing code in repositories
  • Solving complex performance problems and architectural challenges
  • Troubleshooting, testing and maintaining the core product software and databases to ensure strong optimization and functionality

 

What you need to have:
  • B.Tech / B.E.; BCA; MCA; Any Graduation
  • Basic knowledge of PHP web framework (Laravel, CI etc.) or Strong knowledge of Magneto/ OpenCart
  • Understanding the fully synchronous behavior of PHP
  • Basic understanding of MVC design patterns
  • Basic understanding of front-end technologies, such as JavaScript/Ajax, jQuery, HTML5, and CSS3 iented PHP programming
  • Understanding accessibility and security compliance
  • User authentication and authorization between multiple systems, servers, and environments
  • Integration of multiple data sources and databases into one system
  • Creating database schemas that represent and support business processes
  • Familiarity with SQL/NoSQL databases and their declarative query languages
  • Experience in common third-party APIs (Google, Facebook)
  • Basic understanding of code versioning tools, such as Git
  • Passion for best design and coding practices and a desire to develop new bold ideas
  • Self-motivated and ready for challenges
  • Team member with excellent communication skills.
  • A desire to learn new skills and technologies
  • The ability to seek solutions independently
  • The drive to work in a fast-paced environment
Read more
Flexmoney Technologies Pvt Ltd
Kshipra Patil
Posted by Kshipra Patil
Remote only
3 - 8 yrs
₹15L - ₹30L / yr
Product Management
Product Manager

About Us

Flexmoney’s mission is to “Simplify, Sachet-ize and Democratize Consumer Credit” for the mass-market Indian consumer. Flexmoney enables banks and trusted lending partners to offer lender-branded, instant consumer finance/ EMIs at the point of sale. Flexmoney owns and operates InstaCredTM, the largest BNPL network of online merchants and lenders with over 25 M+ pre-approved user credit lines from multiple lending partners and over 3000+ top marquee online merchants.. We provide the technology infrastructure and point-of-sale merchant network distribution as a “plug and play” proposition to banks and NBFCs.

Lending partners can offer lender-branded, frictionless, point of sale purchase credit to any consumer via a “plug and play” integration. Merchants enable our payment mode to provide shoppers with an instant, “cardless” credit payment option at checkout

Job Role & Responsibilities

Core Responsibilities:

  • Develop a product roadmap, design wireframes, write requirements, and work in an agile environment to execute on the company vision

  • Understand the various components and drivers of growth, along with trends (such as traffic, conversion, user engagement, and repeat behavior) and create actionable programs leading to user growth

  • Analyze data to identify key leverage points to increase conversion, engagement and retention
    Define, understand, and improve key funnels and metrics to measure the success of the product


Additional Responsibilities:

  • Perform market research and sizing along with competitive analysis to define product differentiators and identify potential new business opportunities and areas of growth

  • Collaborate with business, engineering, and other stakeholders to prioritize product backlog and to drive features

    What we look for

    Experience:

  • Minimum 3 years of experience in Product Management role in a consumer facing role at a consumer internet/ B2C ecommerce company

  • Expertise in driving product growth, driving traffic via internet conversion and digital marketing Skills:

  • Fluent with data analytics

  • Knowledge of how Ads platform and digital marketing works

  • Experience in using product analytics and tracking tools like GA, Clevertap, Mixpanel

  • Excellent analytical, communication, presentation and negotiation skills with cross-functional organizations, customers & stake-holders

  • Self motivated and ownership driven individual

  • Multi-tasker with ability to own and drive multiple product initiatives

  • Ability to influence people and getting things done across any job function.

Read more
QShala - Walnut Knowledge Solutions Pvt. Ltd.
Roshni Banerjee
Posted by Roshni Banerjee
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹5L / yr
Graphic Designing
Adobe Photoshop
Illustration
Adobe Dreamweaver
Adobe Indesign
+3 more
Someone who can spearhead the design mandate for collaterals starting with the brand book and then across social media, brochure, whatsapp shares, workshop/FQ slides, blog, email, ads, certificates. 
  • Study design briefs and determine requirements
  • Schedule projects and define budget constraints
  • Conceptualize visuals based on requirements
  • Prepare rough drafts and present ideas
  • Develop illustrations, logos and other designs using software or by hand
  • Use the appropriate colors and layouts for each graphic
  • Work with team and manager to produce final design
  • Test graphics across various media
  • Amend designs after feedback
  • Ensure final graphics and layouts are visually appealing and on-brand
  • Requirements
    • Proven graphic designing experience
    • A strong portfolio of illustrations or other graphics
    • Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
    • A keen eye for aesthetics and details
    • Excellent communication skills
    • Ability to work methodically and meet deadlines
    • Degree in Design, Fine Arts or related field is a plus
Read more
E commerce retail beauty firm
E commerce retail beauty firm
Agency job
via Skyleaf Consultants by Damini Jha
Prabhadevi
2 - 6 yrs
₹4L - ₹9L / yr
skill iconPython
SQL
skill iconR Programming

Business Intelligence Analyst

Role Description:

Ability to drive analysis while leveraging knowledge of digital data and tools, to provide insights

Consulting and helping data customers within the organization to identify next steps within their areas and action on it.

Identifying insights from the data and providing compelling commentary

Effective and persuasive presentation (verbal and written) to project teams and business leaders

 

Role Requirements :

Should be well-versed with SQL and R/Python.

Ability to provide insights and recommendations using strong analytical skills; striving to convince key company decision makers of business benefits of the proposed solutions

High degree of pro-activeness in analyzing customer behavior using available data to influence changes on the website

Understands the digital ecosystem and best practices and applies this knowledge to work

Understands relevant technology applications in his area

Read more
Ethx.co
at Ethx.co
1 recruiter
Debarati Ghosh
Posted by Debarati Ghosh
Kailash colony, South Delhi-110048
1 - 3 yrs
₹4L - ₹5L / yr
Content Management System (CMS)
Content Writing
Blogging
Responsibilities Manage, Moderate and Grow Telegram Group and Forum. Hire and manage a team of interns for community and content. Organise events in various cities. Speak at events. Source influencers and moderate weekly AMA sessions. Manage Social Media Pages and Postings. Design and Send a weekly newsletter to users. Source and implement various Growth Hacks. Develop and nurture blogger community. Mobilize community. Content creation.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos