UX Designer

You must have empathy for the user, a deep understanding of user-centered design (UCD) and strong analytical abilities. You must have an understanding of technical limitations as well as business strategies and goals, backed by a knowledge of different technologies. You would have to conduct user research, interviews, and surveys, and use the information to create sitemaps, customer journey maps, wireframes, and prototypes.
As a user experience designer (UXD), you would have to create and enhances digital interfaces like websites, apps, and software programs to make the experience more effortless and enjoyable for consumers. Your work helps boost customer satisfaction, build brand loyalty, and ensure that there aren’t any design elements present that might deter potential customers. This includes everything from smooth navigation to enhanced visual appeal and a simplified sign-up or checkout process.
A background in or familiarity with cognitive psychology is a huge plus
Job Description
We are looking for well-qualified candidates with the unique ability to perform well as a UXD and also at a high level as a technology and business manager and leader. You will be directly involved in executing the Company's overall technology & business strategy and implementation.
Our user experience (UX) design expert needs to be a multi-talented jack-of-all-trades who possesses knowledge in the areas of psychology, design and technology. We are looking for a user-experience (UX) designer able to understand our business requirements and any technical limitations, as well as be responsible for conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, customer journey maps, wireframes, mock-ups and prototypes. The UX designer will also be expected to design the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing.
Responsibilities
• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
• Facilitate the product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and mock-ups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.
• Ask smart questions, take risks and champion new ideas.
• Evaluating our current website and recommending possible improvements
• Designing user flows to show how customers interact with our site
• Performing split-testing on some of our underperforming pages
• Performing user testing with the product in question
• Creating and implementing surveys for direct customer feedback
• Creating storyboards to reflect a typical customer
• Analyzing usage data and traffic patterns
• Conducting A/B tests to measure customer response
• Reviewing competitors’ products for additional insights
• Making style guides to define UI elements
• Communicating with clients and other stakeholders
Requirements
• Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
• Expertise in standard UX software such as Sketch, OmniGraffle, Axure, InVision, UXPin, Balsamiq, Framer, and the like is a must. Basic HTML5, CSS3, and JavaScript skills are a plus.
• Ability to work with clients to understand detailed requirements and design complete user experiences that meet client needs and vision.
• Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions efficiently and intelligently.
• Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
• A clear understanding of the importance of user-centered design and design thinking.
• Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
• Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model, to regularly deliver design solutions for approval.
• Be passionate about resolving user pain points through great design.
• Be open to receiving feedback and constructive criticism.
• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry’s latest trends and technologies.