Product Management Intern

🔹 Customer Communication

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and professionally

🔹 Sales & Lead Generation

• Generate leads and identify new sales opportunities
• Convert prospects into customers
• Follow up on previous conversations and interested leads

🔹 Customer Support

• Resolve customer queries and complaints
• Provide accurate information about products, pricing, and offers
• Maintain a positive and helpful attitude

🔹 Data Management

• Maintain call records and update customer details in CRM
• Track call outcomes and report daily performance
• Ensure data accuracy and proper documentation

🔹 Target & Performance

• Achieve daily/weekly/monthly call targets
• Meet sales or conversion goals
• Improve call quality and communication skills

🔹 Coordination

• Work with sales/marketing team for campaigns
• Share customer feedback with management
• Assist in improving scripts and processes

NEED TO HAVE :

1) Have some knowledge of front end like React.JS

2) HTML, CSS

3) Strong in Javascript concepts

4) Good communication skills

5) Loves to code

GOOD TO HAVE :

1) Experience with type script will be a plus

2) Experience with Nest.JS framework will be a plus

3) Strong hold on ES6 principles.

4) Familiar with TDD ( Test Driven Development ) will be a plus.

5) Familiar with working in CI / CD will be a plus

6) Micro-Service architecture knowledge will be an added benefit.

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V Patrol is hiring for the role of Management Trainee!

About the Role:

• The Management Trainee program is a fast-track career development initiative designed to groom future leaders.
• This program equips trainees with a comprehensive understanding of the organization’s operations, strategies, and leadership principles.
• Trainees will undergo structured training and rotational assignments, gaining hands-on experience in various departments.

Responsibilities of the Candidate:

• Training and Development:
• Attend and actively participate in workshops, seminars, and training programs.
• Acquire knowledge of business operations, company policies, and industry trends.
• Departmental Rotations:
• Work across various departments to understand their roles, workflows, and contributions.
• Collaborate with teams on projects to gain practical experience.
• Leadership Exposure:
• Shadow managers and team leaders to observe decision-making and leadership strategies.
• Participate in meetings and contribute to discussions on strategic initiatives.
• Project Management:
• Take ownership of assigned projects and deliver results within set timelines.
• Analyze performance metrics, identify gaps, and propose actionable solutions.
• Performance Analysis:
• Monitor and report on the progress of assigned tasks and projects.
• Provide insights and recommendations to improve efficiency and productivity.
• Problem-Solving and Innovation:
• Identify challenges within workflows and propose innovative solutions.
• Support teams in the implementation of process improvements.
• Progress Monitoring and Evaluation:
• Set personal and professional development goals and track progress.
• Receive regular feedback from mentors and supervisors to enhance performance.

Qualifications and Skills:

• Education:
• Bachelor’s degree in [relevant field, e.g., Business Administration, Management, Finance, etc.].
• MBA or relevant postgraduate qualification is a plus.
• Experience:
• Fresh graduates or professionals with up to 2 years of experience.
• Skills and Competencies:
• Strong leadership potential and decision-making skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with problem-solving aptitude.
• Adaptability and resilience in a dynamic work environment

Requirements:

• Proven work experience of 6 M or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment

• Angular and Angular JS, Able to work Architecture, Design and Development ofComplex UI Screens
• OOP fundamentals (Encapsulation, Abstraction, Inheritance, Polymorphism), MVC architecture
• UML (Class/Sequence diagrams)
• Design Patterns (Should be able to explain some common design patterns)
• Versioning (CVS, VSS, Git etc. – why is it used?, check-in/check-out, merging, how to resolve conflicts?, etc.)
• JDBC (Statement types, Obtaining connection, ResultSet, Drivers)
• Hibernate/JPA , DB (PK, FK, Normalization), SQL (Insert/Update/Delete/select queries)
• CSS (Styles, Classes)
• SDLC (What is it?, benefits, etc.)
• Robust Programming, Debugging (Common IDE features and their use)
• Analytical skills – ability to look at a problem with different perspectives: define solutions understanding the pros and cons of each
• Hands on with Continuous Integration, Maven
• Estimation, Planning and Tracking, Timely Issue Escalation and Resolutions
• Exposure to Performance tools, Jprofiler, Dynatrace etc.

• Driving advertising revenues and business-planning process across cross-functional teams of the company
• Optimizing ad formats and backend software to maximize CPMs and Inventory fill rates without compromising on user experience
• Assessing different ad networks, negotiating the best rates
• Developing, implementing and maintaining timelines across multiple departments
• Translating strategy into detailed requirements for prototype construction and final product development by engineering teams
• Working closely with the product, engineering and business teams on the development, QA and release of the products
• Working closely with our M&A team to identify apps worth purchasing, price to pay and revenue optimization upside
• Working on Ad Hoc projects that the company may need to prioritize or ask you to get involved with basis your expertise

Desired Candidate Profile

• 2+ years of experience
• Strong experience in a mobile ad revenue and monetization role
• Hands-on experience in managing monetization across a portfolio of mobile products
• Knowledge of Ad Networks, Mediation and RTB
• Understanding of the Google AdMob framework and experience in dealing with ITV issues
• Excellent communication skills
• Ability to ideate & execute
• Experience managing & executing monetization across multiple apps (products) and use cases is a big plus    

• Write and post technical job descriptions
• Source potential candidates on niche platforms, like https://resources.workable.com/tutorial/post-a-job-on-stackoverflow">Stack Overflow and Github
• Parse specialized skills and qualifications to screen IT resumes
• Perform pre-screening calls to analyze applicants’ abilities
• Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
• Coordinate with IT team leaders to forecast department goals and hiring needs
• Craft and send personalized recruiting emails with current job openings to passive candidates
• Participate in tech conferences and meetups to network with IT professionals
• Compose job offer letters
• Onboard new hires
• Promote company’s reputation as a great place to work
• Conduct job and task analyses to document job duties and requirements
• Keep up-to-date with new technological trends and products

• Proven work experience as a Technical Recruiter or https://resources.workable.com/recruiter-job-description" target="_blank">Recruiter
• Hands-on experience with various interview formats (e.g. https://resources.workable.com/phone-screening-interview-questions" target="_blank">phone, https://resources.workable.com/skype-interview-questions" target="_blank">Skype and https://resources.workable.com/tutorial/structured-interview-questions-guide" target="_blank">structured)
• Technical expertise with an ability to understand and explain job requirements for IT roles
• Familiarity with Applicant Tracking Systems and resume databases
• Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
• Excellent verbal and written communication skills