Product Management Intern

Qualifications:

• Bachelor's degree in architecture, civil engineering, construction management, or a related field.

• 3–5+ years of project management experience in hospitality, supply chain, procurement or site execution works in commercial or residential projects.

• PMP certification or equivalent is a plus.

• Knowledge of FF&E, OS&E, or hospitality procurement preferred.

Skills & Competencies:

• Strong organizational and time management skills.

• Proficiency in project management tools (e.g., MS Project, Monday.com, Asana).

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

• Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :

• Process steps, number of applications involved, and process steps per application
• Process volumes, including any seasonal variations.
• FTE needed to execute the process
• Average handling time
• Process interdependencies
• Target SLA , Financial or regulatory points associated with the process.
• Process error rate, error volumes, and exception handling steps
• % of process steps including paper, voice, digital etc.

• Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:

• Identifying & documenting clearly
  • The steps in the process suited for automation
  • The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
  • Outputs and exceptional handling scenarios
  • Scenarios and test data
• Reduction in Average handling, and FTE takeout as a result of automation
• Recommendations to alter or reengineer process to improve automation potential
• Processes that are not suitable, or would not lend any return on investment

• Ensures the designs are documented within the defined project timelines, and with quality.
• Performs Quality Control via reviews of the design created by other business analysts.
• Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
• Serves as the functional expert for the development and test teams.
• Resolve queries/issues from the development and test teams.

 KEY SKILLS

• 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
• Working experience as a process architect/business analyst
• Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
• Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
• Eye for detail and good documentation skills are needed
• Fluency in English, both written and verbal essential
• Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
• Advanced problem solving and analytical skills. 
• Ability to multi task in a fast-paced environment.

Looking for a great career as a Android Developer? NuVeda is the perfect place for you!

Who we are?

A two-time award winner for the best product from eLearning Industry (2022), NuVeda established in 2006, is a fast-growing SaaS company with offices in Minneapolis, Chennai & Bangalore.

What do we do?

As a strategic growth partner in learning and development, we help our Customers Design, Deliver & Manage all their learning interventions at scale, Measure the business impact and Monetize the learning assets.

Our Vision & Culture

With a vision to build the "Google of Learning", we thrive in an open and honest organization culture where Autonomy, Alignment to Purpose, Integrity, Continuous Learning and Development are fostered to be future ready.

Why us?

We promise you an ambitious career path, compensation & benefits as per the industry standards and a team of high pots who pushes you to your limitless potential.

Responsibilities include:

• Build efficient, testable and reusable codes.
• Collaborate with Engineers, Product Managers and Designers to quickly ship new requirements.
• Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
• Solve complex performance problems and architectural challenges.
• Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.

 Desired Skills

• 2-4 years of hands-on experience in native mobile app development.
• Strong passion for programming in Android.
• Experience in source revision control systems such as git, svn.
• Knowledgeable about MVC and MVVM architecture.
• Experience working with remote data via REST and JSON.
• Experience with SQL Lite and other databases.
• Experience with UI development.
• Experience with publishing apps.
• Positive attitude towards work (Dynamic) and good communication skills.
• Proficient in Kotlin programming, Java and Android APIs.
• Strong knowledge of Android App architectures and implementation.
• Ability to write model code for functional and non-functional requirements

Required Skills: Cold Calling, Email Campaign, Professional Networks (LinkedIn)

1. Thorough understanding of IT products and services.
2. Proficient in mining & managing data through database portals & professional networks.
3. Generate appointments through activities like cold calls, email campaigns, and professional networking.
4. Ensure accurate procedures are followed for cold calling, email campaigns, and professional networking activities to generate appointments.
5. Maintain a systematic follow-up process to nurture leads not yet ready for an appointment.
6. Proficiency in using the Zoho CRM system
7. Meet quarterly and yearly targets as assigned.
8. Maintain a healthy lead-generation pipeline.

Expectations:

1. Excellent communication, interpersonal, and phone skills
2. Ability to set up appointments proficiently using all inside sales activities.
3. Proven track record in cold calling, email marketing, lead generation, and networking with professionals
4. Able to thrive in a fast-paced environment and consistently meet deadlines.
5. Self-motivated with strong multitasking abilities, able to work independently or collaboratively within a team.
6. Familiarity with CRM, major database portals and professional networking platforms

Strong programming (Java, C/C++) and troubleshooting skill

Experience on Android telephony, connectivity framework

RIL 

Familiarity and support of PTCRB/GCF certification process.

Knowledge a cellular test equipment and network IOT

IMS/Volte/SMS over IMS/Video calling and SIP signaling – Desired

Knowledge of QUALCOMM tools, QXDM, QRCT, ER & Analysis of logs.

Preferred - knowledge on 3GPP specs and GSM/GPRS/EGPRS/WCDMA/UMTS/LTE/TD-SCDMA standards

Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs, and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.

Customer Success Managers must know the company’s products inside and out. They are often called upon to provide technical support to customers or to provide training on their products. They may even help customers plan and understand the best ways to utilize their software or products based on the customer’s business needs or business plans. The Customer Success Manager is not focused on making sales, rather on educating their customers on the flexibility and capabilities of their software so customers are encouraged to continue using their services.

• Minimum 6+  years experienced in .Net Core 3.0/MS.NET & Azure
• Should have advanced knowledge of C# programming, ASP.Net Web API, REST Framework, MVC, MVVM architecture
• Understanding of Agile scrum, Project Management methodologies
• Should be able to understand high level technical architecture and develop low-level design
• Should be able to lead a team of technical resources as per sprint delivery targets
• Strong understanding of design patterns and advanced code review, debugging
• Experience in front-end technologies like HTML5, CSS, JavaScript is required.
• Good experience in Angular/React is good to have
• Good communication skills, quick learner with professional attitude and a team player
• Good customer facing skills and experience in working with other offshore/onsite teams