Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Description
This is a full-time on-site role located in Noida for a Logistics Sales Coordinator at First Connect Worldwide LLC. The Sales Coordinator will be responsible for sales coordination, customer service, communication, sales, and sales operations on a daily basis.
Qualifications
- Sales Coordination and Core Sales skills
- Strong customer service and communication abilities
- Experience in sales processes and International sales
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- Good experience in ad tech sales.
- Ability to work effectively in a team environment.
- Knowledge of the logistics and the transportation industry is a plus
- Bachelor's degree in Business Administration or related field
TechChefz (TCZ Digital Private Limited) is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our people in offices around the globe combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value. For more details, explore our website: www.techchefz.com
Responsibilities:
Building interactive consumer data from multiple systems and Restfully abstract to the UI through a Node.js backend Define code architecture decisions to support a high-performance and scalable product with a minimal footprint Address and improve any technical issues Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems
Skills and Experience:
In-depth knowledge of NodeJS, ExpressJS or Restify. Experience implementing applications using Angular or React Experience creating front end applications using HTML5, Angular, LESS/SASS Hands on experience with JavaScript Development on both client and server-side Experience with modern frameworks and design patterns, minimum one-year experience with MERN Full stack paradigm Knowledge of the following will be considered as an advantage: Consumer Web Development Experience for High-Traffic, Public Facing web applications Experience with cloud technologies is also a plus Creating secure RESTful-based web services in XML and JSON, JavaScript, jQuery Continuous integration (Jenkins/Hudson) and version control (SVN, Git).
The Benefits of Working Here
Benefits of both the worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider flexible working hours with the delivery oriented approach The sky's the limit when it comes to learning, growth, and ideas. We do not follow the typical corporate hierarchy ladder. As part of our dedication to an inclusive and diverse workforce, TechChefz is committed to Equal Employment Opportunity without regard to race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.
PHP
Laravel
CodeIgniter
Angular (2+)Who We Are:
Polosoft helps brands solve complex challenges through our integrated development and services offering. Headquartered in Bhubaneswar with offices in Delhi & USA, our teams are connected by a set of core values that inform everything we do, from how we hire to how we work together: values like Everyone Matters, No Silos, and Masters of Our Craft.
At Polosoft, we are creating a new model for a new age client, and we are obsessed with measured impact. We combine digital, analytical, and creative capabilities with industry knowledge and experience. That means clients can bring us their biggest challenges, knowing we have what it takes to bring a new business vision to life.
Polosoft is growing fast; hence an entrepreneurial mind-set and the ability to multitask would be highly desired.
We are Looking For:
As a Full Stack Developer, you are constantly leveraging your technical skills and creativity. You have mastered front-end and back-end development, creating reliable, lightweight, malleable, and high-performing web & enterprise applications. You are fluent in core PHP and at least 1 MVC framework from Laravel and Codeignitor, comfortable using CLI in Unix/ Linux server environments. You are technologically agnostic, genuinely enjoy experimenting with new frameworks, and closely follow changes across the tech landscape.
This role is perfectly suited for people that love to learn because it requires you to continuously update your skillset and technical abilities. Staying up to date on new development tools, programming techniques, and industry trends is also part of the job. If you’re someone who loves logic and problem solving, then We are looking for You.
What You Will Do
- No day is the same - you will create technical designs that support varying client requirements.
- You will design and develop full-stack web applications using the latest web technologies, primarily Angular js and React js, Express js
- Write code that passes unit tests and withstands an agile and test-driven development environment.
- Leverage your skills in industry standard tools to deliver weekly code releases.
- You’ll work in a ‘no silos’ environment, frequently collaborating with global teams and roles across the organization.
Who You Are
Requirements
- You can build products from scratch.
- You have expertise in any one of the back-end frameworks (PHP 5.x/7.x with XAMP/LAMP Environment, Laravel, Codeigniter PHP web framework, Node js, Express js, etc.)
- You are fluent in these languages - PHP, Javascript, NodeJS
- You have Strong knowledge of Ui and UX
- You have dabbled in these front-end tools - HTML 5, Bootstrap 3.0/4.0, CSS 3.0, React js,Node.js Angular JS, JQuery
- You understand when to use NoSQL ( Mongo DB) vs. relational database (MySQL)
- You are comfortable to use any of the web services (REST/ SOAP/ XML)
- You are comfortable to use ecommerce tool like magento 1 and 2, Woocommerce,prestashop and other CMS tool like wordpress (plugin building),drupal and Joomla
- You preferably have experience in working with GIT, SVN or similar SCM tools
- You must have done one of this payment gateway integration - Paypal/ Stripe/ Razor pay
- You are comfortable working up and down the stack.
- You can convert ideas into designs and build them out
Seniority Level
Mid-level 2-4 Years of Experience
CTC : 3 – 6 LPA
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Content & Communication Lead, you will be responsible for creating and spearheading communications strategy and content management.
What you will do:
- Ideating and maintaining a content and communications calendar aligning with the overall marketing and company goals
- Content writing & editing: blogs, articles, whitepapers, newsletters, reports, ad copies, etc
- Being responsible for all internal and corporate communications
- Helping with PR, branding activities, events, social media marketing, etc
- Providing content for emails, landing pages, sales and product collaterals
- Preparing product launch related content and communication
- SEO & keyword research
- Brainstorming and ideating new concepts for campaigns
- Functioning as the central team helping other functions in the organisation with all communication requirements
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Desired Candidate Profile
What you need to have:- Post graduate degree in relevant field
- 5-6 years of relevant experience
- Experience in social media and content marketing
- Sound knowledge of Wordpress and social media platforms
- Strong SEO skills
- Prior startup and B2B experience are preferred
- Excellent team player with great communication skills
- Associated with the Group President to drive operational efficiency and sustainable growth in the group entities.
- To prepare business plans and investor pitch decks as per client requirements.
- Analysed the cost effectiveness of the organization
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Headquartered in San Francisco, CA our client is an online marketplace that offers high quality sustainable fashion at altogether low prices. It is a pioneer in the manufacturer to consumer (M2C) retail model where factories produce inventory on demand and ship directly to the customers, thereby eliminating environmental and financial wastages.
The company has raised $14.5 MM in seed funding and partners with over 30 manufacturers around the world and is founded by seasoned entrepreneurs and technology leaders who come from institutions like IIT Bombay and Stanford GSB.
As a Customer Service Manager - International Logistics, you will be responsible for ensuring a strong customer experience from order placement to final delivery.
What you will do:
- Hiring, training and managing a growing team of customer service representatives to create an unbeatable customer experience
- Achieving a 2 hour response time during business hours
- Conducting 1:1 feedback sessions with customer service representatives every 2 weeks
- Retaining star performers
- Managing out underperformers
- Managing all the logistics issues and maintaining the SLA
- Daily reporting on the performance of carrier
- Scheduling and managing shifts
- Managing training, invoices and materials for new hires
- Making recommendations on full-time offers post-training period
- Monitoring customer and internal customer question queue
- Answering customer emails a week to maintain a close understanding of customer issues
- Stepping in as full-time CS representative when needed
- Responding to escalations across the customer care team with availability at all hours
- Reporting weekly metrics to management
- Editing and create macros, tags and rules to improve data capture and response time
- Liaising with vendors and returns warehouse as needed
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Desired Candidate Profile
What you need to have:- BA/ BSc degree or relevant experience (e.g. Logistics industry or Apparel Industry)
- 3-5+ years of experience as Logistics CSS Manager
- A focus on execution, problem-solving, improving processes and brand enhancement
- High curiosity
- Openness to considering new perspectives
Responsibilities:
- Initiating partnerships with new Restaurants and actively managing existing relationships, being their P.O.C. for Spicywagon
- Sustaining and growing the relationships which translate to a growth in restaurant base and revenue for the city
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Preferred Candidate:
- Graduate with 0-3 years of experience in Business Development, Sales or Account Management
- A competent decision-maker with the ability to develop, own and build a strategic plan for the business
- Confident, Pleasing, and Go-getter personality
- Effective communication skills
- Attitude & Aptitude for Sales
- A Team player
We are looking for a talented #MarketingExecutive to undertake marketing projects for the benefit of our company in one of the well-known pipes manufacturing company..
Location: Navrangpura ,Ahmedabad
Exp: 1 to 3year
Salary: 15k to 20k + petrol Allowances+ Performance incentive
vacancy: - 03
Job Type: Full-time
requiredskills: Curiosity, Modesty, Sales ability, Good observational skills, Innovation, Sense of responsibility, Relationship builders, Eternal learners, Creativity, Adaptability
references are highly appreciated!
Java
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Full Stack Developer - Averlon