Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
Shubham Vishwakarma
Full Stack Developer - Averlon
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Spring BootAbout Company:
Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management.
Our mission is to Empower and Enhance the lives of our customers, through efficient solutions for their complex business problems.
At Nomiso we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace, thrives on ideas and opportunities. That is a part of our DNA. We’re in pursuit of colleagues who share similar passions, are nimble and thrive when challenged. We offer a positive, stimulating and fun environment – with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged.
We invite you to push your boundaries and join us in fulfilling your career aspirations!
What You Can Expect from Us:
Here at NomiSo, we work hard to provide our team with the best opportunities to grow their careers. You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do, at all levels of the company. Let’s make your career great!
Responsibilities:
- Create, deploy, monitor, and maintain high performance and scalable microservices in the production.
- Design/develop Restful Services, data analysis, troubleshoot and resolve complex issues.
- Take end to end ownership for complex technical projects from planning through execution.
- Build, optimize, and manage ad solution Platform for the enterprise level.
- Perform code review and manage technical debt
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- Overall 8+ years of experience in application development using Java with creating and deploying microservices using the Spring Boot framework.
- Strong experience in Maven.
- Good experience in unit(Junit) and integration testing.
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1. Urgent 50 Opening for Yes Bank Personal loan/ Vehicle Loan/ Credit Card @Outbound Yes bank Process
- HSC 14.5K In hand + incentives, fresher’s or experience both can apply - Outbound / Sales process
- Fixed Salary
- 6 days working with Sunday Fixed week off
- Day Shift
- Timing 9:30am to 6:30pm and
- Depends upon experience we provide the salary
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- Plus Incentive’s.
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HR Nidhi -
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Amazon Web Services (AWS)
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iOS App Development
Android DevelopmentDesignation – Delivery Manager
Location – Ahmedabad/Pune
Experience – 12 to 18 Years
We are looking candidate who can join us immediately or max in 30 days.
Responsibilities
Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management.
Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.
Responsibilities for Delivery Manager
- Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
- Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
- Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
- Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
- Own multiple projects either in or outside the same account
- Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
- Creating and maintaining all project documentation and project plans.
- Tracking and reporting project progress to stakeholders on agreed cadence.
- Solid understanding of project management methodology and quality metrics is a MUST
- Ability to lead geographically distributed team with varied skills
- Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
- Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
- Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
- Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
- Track the progress and find issues, if any. Always work to improve the process of release.
- Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
- Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
- Lead the Go-Live activities to deploy the software successfully.
- Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
- Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
- Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
- Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.
Qualifications for Delivery Manager
- Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
- Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
- Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
- Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
- Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
- Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would
qualify as frontrunner for this role - Growth mindset & collaboration are distinguishing factors required to succeed in this role
- Ability to bridge gaps with high-level stakeholders.
- Experience with JIRA and JIRA Agile.
- Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
- Demonstrated experience of projects growth is must for this role
- Engineering Degree in Computer Science is must for this role
- Technical & Project Management certifications are desired.
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
• Coordinate project management activities, resources, equipment and information
• Break projects into doable actions and set timeframes
• Liaise with clients to identify and define requirements, scope and objectives
• Assign tasks to internal teams and assist with schedule management
• Make sure that clients’ needs are met as projects evolve
• Help prepare budgets
• Analyse risks and opportunities
• Oversee project procurement management
• Monitor project progress and handle any issues that arise
• Act as the point of contact and communicate project status to all participants
• Work with the Project Manager to eliminate blockers
• Use tools to monitor working hours, plans and expenditures
• Issue all appropriate legal paperwork (e.g. contracts and terms of agreement)
• Prioritizing initiatives based on business needs and requirements
• Monitoring deliverables and ensuring timely completion of projects
• Create and maintain comprehensive project documentation, plans and reports
• Ensure standards and requirements are met through conducting quality assurance tests
Desired Candidate Profile :-
2-4 years of Relevant Experience in Project Management
B.Tech or M.Tech in IT/CSE, BCA, MCA or MBA
• Proven work experience as a Project Coordinator or similar role
• Experience in project management, from conception to delivery
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
• Handled Agile & Scrum Planning Activities fairly
• Solid organizational skills, including multitasking and time-management
• Strong client-facing and teamwork skills
• Familiarity with risk management and quality assurance control
• Hands-on experience with project management tools
• PMP / PRINCE2 certification will be an added advantage
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- Analytics Tools – R, Python, SQL, Power BI, MS Excel.
Python
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FlytBase is committed to delivering drone automation solutions for warehouse inventory management. Sales at FlytBase involves segmenting the target market, in-depth understanding of customer pain points, creating a portfolio of techno-commercial collateral, helping stakeholders build a business case for drone adoption, generating high-quality leads, and driving closure of commercial contracts. We believe that sustained intensity, go-to-market creativity and customer empathy are crucial for world-class sales performance in emerging technologies, besides a keen eye for detail, a genuine interest in drones, and written communication skills.
What Will Be My Role & Responsibilities?
Primary responsibilities include:
• Generate B2B sales leads and nurture them, while tracking conversion rates, timelines, cost of leads, etc.
• Be an expert user of tools such as LinkedIn Sales Navigator, Lusha, Hunter, Owler, Zoominfo, Mailchimp, GetProspect, ZeroBounce, Funnelbake, Pipedrive, Hubspot, Intercom, Drift, etc. for company analysis and lead generation
• Use Internet research to develop company & contact lists, curate email databases, CXO lists, etc.
• Measure, track & improve RoI on investments in lead generation initiatives
• Be passionate about using the latest & best marketing automation & lead generation tools
You can also aspire to:
• Develop and execute strategies to expand inbound lead / demand generation
• Develop and execute strategies for outbound, targeted, account-based marketing
• Grow into a leadership position in the company.
Should I Apply?
Only those candidates need apply who:
• are willing to be held accountable for lead generation targets,
• have an undergraduate degree in engineering and can demonstrate 2+ years of full-time experience in lead generation for IP-rich software products,
• can be effective in an extremely fast-paced environment,
• are keen to work evenings and weekends to coordinate across time zones and meet deadlines,
• are able to start the role by July 2020, if selected, and
• love to generate sales leads!
What Will I Earn?
This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment to FlytBase’s long-term business strategy.
Indicative Compensation Range: 6 – 10 LPA
What Else?
Flexible work hours, informal dress code, talented colleagues, strong meritocracy, zero bureaucracy, professional autonomy, and a company-wide sense of purpose.
What Is FlytBase?
FlytBase (https://flytbase.com/" target="_blank">flytbase.com) develops intelligent software that leverages reliable, off-the-shelf drone hardware to automate and scale drone deployments for commercial use-cases. The FlytBase platform is hardware-agnostic, has intelligent plugins for autonomy, manages drone fleets via 4G/5G, and uses APIs to integrate into enterprise workflows. FlytBase is a Silicon Valley (California, USA) company and has offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase continues to win awards globally, the most recent one being the ‘NTT Data Open Innovation Global Champion 2019’ award.
Overview Of Responsibilities:
Create the vision and product roadmap for the next generation of ground operations solutions; articulate and evangelize it across internal and external stakeholders
Work closely with Operations and Planning teams to improve business processes and network design
Work closely with Data, Engineering and Design teams to define and build products that help us deliver high - precision and low cost services
Be the key driving force behind building additional products service capabilities
Qualifications:
A degree in engineering or a related technical discipline from Tier - I institute a must
8 - 12 years of product management experience in internet startups/supply chain organization / SaaS products or e-commerce; B2B / B2B2C experience preferred.
Strong communication and organization skills, as well as the ability to think clearly, analyze quantitatively, problem-solve, multi-task, and prioritize
Sound business judgment, attention to detail, proven ability to influence others, demonstrated experience engaging and influencing senior executives, and a strong analytical mindset
Proven track record of independently building and launching technology products from the ground up; delivering within time, budget, and quality
Demonstrated ability to turn customer needs and pain points into innovative products
The ability to thrive in a fast-paced, deadline-driven environment, along with the tenacity to develop ideas independently and the conviction to drive them to completion is crucial for this
Retrieve and analyze data, and establish key business metrics to measure product success and drive alignment across all teams to improve their role
Domain knowledge of supply chain/logistics is preferable, but not required,
HTML/CSS
Javascript
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon