Vice President-Global Delivery & Business Operations at World’s leading specialist marketing and media services · Mysore · 19 - 30 years · ₹60L - ₹150L / yr (ESOP available) · Posted 12 Sep 2020
Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change

Similar jobs (10)
Core AI Backend Engineer – LLM Fine-Tuning
You know that moment when you don’t just debug code — you train a model, fine-tune it, and suddenly it understands your domain better than you expected? That’s the kind of magic we’re looking for.
We’re building something that turns chaotic social video data into crystal-clear business intelligence. Not just another API — but AI-backed architecture fine-tuned to our world. Systems that marketing teams thank you for, because they feel the intelligence, not just the infrastructure.
Either you feel the craft when you read this, or you don’t. This isn’t just another backend role. This is where you bring together scalable systems and cutting-edge LLMs to build something the world hasn’t seen before.
Who We Are
We’re a small, global team that ships fast. Every line of code and every model choice affects millions of video analysis requests.
Our engineers don’t just build APIs — they architect solutions, they optimize at scale, and now, they fine-tune models to make AI work in the real world. Our CPTO still codes. Our senior engineers make complexity look effortless. Our backend team sets a standard that others ask how we move so fast.
What We Need
We need someone who’s lived both sides of this life:
- Backend excellence: building high-scale, high-performance systems.
- LLM fine-tuning: hands-on with open-source models, not just calling APIs.
Someone who can sit with a requirement at 2pm and by 6pm not only has endpoints working, but also has a fine-tuned model running behind them — customized to our use case.
Your Craft
- JavaScript/TypeScript & NodeJS as core backend tools.
- Next.js for full-stack where needed.
- Rust when performance is non-negotiable.
- Golang/Python as comfortable tools of choice.
- MySQL/Postgres/Redis — wielded with intention.
- AWS ecosystem — your playground, not your puzzle.
- LLM/AI integration you’ve actually shipped.
- Open-source LLM fine-tuning experience:
- Bringing in open-source models (LLaMA, Mistral, Falcon, etc.).
- Fine-tuning/adapting them for specific domains.
- Optimizing for inference cost, latency, and accuracy.
The Reality
The work is beautifully complex. The scale is real and growing. The problems are the kind that wake you up at 3am with solutions.
If you get your energy from building backend systems and adapting LLMs to make them smarter for real-world use, you’ll probably fall in love with what we do. If you’re only interested in APIs without touching models, this won’t be your thing — and that’s completely okay.
How to Apply
If you’re reading this thinking “finally, a team that actually cares about real AI engineering” — we’d love to see something you’ve built.
Not just a resume. Show us your craft:
- An LLM fine-tuning repo.
- A domain-adapted model you worked on.
- A system design where you combined backend and AI.
- Or even a short write-up or voice note explaining what you’ve fine-tuned.
We’re genuinely excited to see what you’ve done and have a meaningful conversation about whether this could be magic for both of us.
In this role, you will:
- Oversee and manage the project pipeline, ensuring alignment with business objectives and resource availability.
- Collaborate with Sellers, Finance, Leadership, and Legal teams to facilitate contract negotiation, closure, and achieve targeted business outcomes.
- Act as a bridge between Sellers and the Professional Services team, ensuring seamless communication and alignment of project & services objectives.
- Maintain close communication with the sales team to understand client expectations and requirements, offering tailored solutions and insights accordingly.
- Help the Resource Managers make informed resourcing decisions based on the project pipeline, optimizing team capabilities and project requirements.
- Develop intuitive reports and dashboards, leveraging data to derive insights, monitor progress, and facilitate informed decision-making, providing concise and informative updates to leadership.
- Analyze metrics and key performance indicators within the Professional Services team, identifying trends and areas for improvement.
- Drive the creation of Standard Operating Procedures (SOPs) for the Professional Services function, seeking opportunities for process improvement within the delivery workflow.
- Work collaboratively with diverse teams to identify business problems, develop solutions, streamline operations, implement automations, integrations, and simplify operating processes.
What you should have?
- The street smart way to drive
- SaaS company experience
- It is essential to have good English communication skills.
- It would be preferable to have 2 to 8 years' experience in an Operations or similar role. Experience with SaaS and Customer Service is a plus.
- Hands-on experience with Salesforce or other CRM tools..
- Having experience with reporting tools and knowledge of CPaas, Firewall
- Action-oriented and excellent interpersonal skills
- Collaborative skills across departments.
Looking for PHP Developer responsible for managing back end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
You will also be responsible for integrating the front-end elements built by your co-workers into the application.
Therefore, a basic understanding of front-end technologies is necessary as well.
Responsibilities :
- Integration of user-facing elements developed by front-end developers
- Build efficient, testable, and reusable PHP modules
- Solve complex performance problems and architectural challenges
- Integration of data storage solutions
Skills And Qualifications :
- Strong knowledge of PHP web frameworks especially Laravel
- Understanding the fully synchronous behavior of PHP
- Understanding of MVC design patterns
- Understanding of front-end technologies, such as JavaScript, HTML 5, and CSS 3
- Knowledge of object oriented PHP programming
- Understanding accessibility and security compliance
- Strong knowledge of the common PHP or web server exploits and their solutions
- Understanding fundamental design principles behind a scalable application
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes
- Familiarity with SQL/NoSQL databases and their declarative query languages
- Proficient understanding of code versioning tools, such as Git
hiringalerts
PlanetSpark is Hiring for Sales Role.
Job Title : Business Development Associate
Location : Gurgaon
Working : Work from office (WFO )
Industry : Ed Tech
Functional Area : INSIDE SALES
Shift: Day Shift/Night Shift (Optional)
Roles & Responsibilities :
A Business Development Associate is responsible for generating new business opportunities and building relationships with potential clients through a variety of sales and marketing activities.
Responsibilities:
● Conducting product demos and presentations to potential clients, answering their questions and addressing any concerns they may have.
● Building and maintaining relationships with clients and partners through regular communication and follow-up, providing ongoing support and assistance as needed.
● Intensely following up with the prospects and closing the sales within the sales cycle.
● Diligently communicating and priming the lead through channels like email, and calls.
●Creating and maintaining accurate and up-to-date records of all sales activities, including leads, contacts, and opportunities in the company's CRM system.
● Achieving the monthly targets while completing all the input metrics targets.
Hiring Criteria
During 1-month training – INR 21,428 per month (fixed) + incentives
After training – INR 6.5 LPA (4.1 LPA Fixed + 2.4 LPA Variable)
Skill Required - Excellent Communication
Exp Required : 6 Months -2 Years ( fresher also welcome)
Minimum Education : Graduation
2018,2019,2020,2021,2022
Important Criteria -
Willing to work 6 days a week.
Willing to work in a Start-up (High Intensive learning and Rapid
Growing atmosphere)
Job Location – Gurgaon
#opportunities #opportunities #building #building #businessopportunities
#freshers #businessdevelopment #job #digital #education #usa #training #hiring #sales #work #learning #edtech #salescareer #communication #students #gurgaon #email #like #gurgaonjobs #salesdevelopmentrepresentative #salesjobs #freshers #businessdevelopment #hiring #india #work #sales #job #collegesanduniversities #students #gurgaonjobs #learning #jobseeksers #recruitment2021 #recruiting #jobsearchtips #careers #nowhiring #hr #humanresources #recruitment #job #jobs #recruiters #success #work #cv #jobapplications #jobalert #opening #noida #india #delhi #hiring2021 #openforopportunities #opentowork #immediatejoiners #salesexecutivejobs #goodopportunity #goodsalary #excellentcommunicationskills #businessdevelopmentjobs #businessdevelopmenttrainee #bdc #gurgaon #businessdevelopmentassociate #openforwork #openfornewopportunities #jobsforyou #jobalerts #gurgaonhiring #salesandmarketing #salesjobs #salescareer #salesexecutive #salesexcellence #salesforcedeveloper #salesandmarketing #usjobs #usjobseeker #usaindeed #nightshift #nightshifts #bpohiring #bpojobs #usatravel #hiringalerts
We are looking for a Blockchain Developer who has around 2-3 years of experience, and has past experience with working on blockchain-based systems and scenarios. The ideal candidate would be someone who understands the concepts of Blockchain technology and having working experience on Rust and Solana.
-
Desire to work in a startup environment, fun@work culture and able to self-manage.
-
In Depth understanding of at-least two blockchain network like Rust, Substrate, Polkadot Solana, Hedera Hashgraph, Tezos, BlockApps, Algorand, Corda, Lambda, Cargo etc
-
Familiarity with basic cryptography to understand the essentials of blockchain systems.
-
Hands on in Rust
-
Designing and writing well-structured APIs in Node.js and MongoDb to connect to Blockchain infrastructure
-
Staying up to date with new developments and news in integrated chains.
-
Past experience with Wallets or Crypto Exchanges would be a major plus.
-
Experience with third-party libraries and APIs.
-
Experience working in an agile development process.
-
Documenting architecture and guidelines.
-
Be proficient in using version control and continuous integration, with tools such as Gitlab, Git and Jenkins.
-
Write clear, maintainable and testable code that you are proud of.
-
Attend training and education where necessary to up-skill themselves.
-
Experience in writing smart contracts for large-scale production blockchain applications.
-
Cross-team contribution whenever required.
-
Familiarity with basic cryptography.
-
Should have a deep understanding of the blockchain and cryptocurrency space and smart contract systems, specifically having a deep understanding of Rust.
Budget: Industry Standards
Location: Bangalore, Pune, Noida and Chennai (WFO)
Positions: Multiple
Skills:
- .net with MVC/Angular/Web API
- Exp in SQL

- Experience leading regression, automation, and performance test teams.
- Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
- Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
- Experience managing team results to Key Performance Indicators (KPIs).
- Experience developing and maintaining Knowledge Transfer documentation and information.
- Experience with the following tools:
- SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
- SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
- Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
- Worksoft Certify Automation Scripting
- Worksoft Execution Manager (EM)
- Worksoft Architect
- Neotys Neoload
- Worksoft Integration to Solution Manager
- Worksoft Integration to Neoload
- Build responsive web-pages
- Experience in Javascript, jQuery, CSS, HTML5
- Expert in JavaScript who can build up a JavaScript framework from scratch.
- Possess good knowledge in front-end performance tuning.
- Understands how to use the page speed tool and tackle on issue based on its suggestions.
- Consume REST API's provided by the backend team
- Experience in some modern JavaScript framework like easyUI or reactJS would be a plus
DevOps Engineer
Company Introduction
https://www.cometchat.com/">CometChat harnesses the power of chat by helping thousands of businesses around the world create customized in-app messaging experiences. Our products allow developers to seamlessly add voice, video and text chat to their websites and mobile apps so that their users can communicate with each other, resulting in a unified customer experience, increased engagement and retention, and revenue growth.
In 2019, CometChat was selected into the exclusive Techstars Boulder Accelerator. CometChat (Industry CPaaS: communication-platform-as-a-service) has also been listed among the top 10 best SaaS companies by G2 Crowd. With solid financials, strong organic growth and increasing interest in developer tool-focused companies (from the market and with top technical talent), we’re heading into an exciting period of growth and acceleration. https://www.crunchbase.com/organization/cometchat">CometChat is backed by seasoned investors such as iSeed Ventures, Range Ventures, Silicon Badia, eonCapital and Matchstick Ventures.
A global business from the start, we have 60+ team members across our Denver and Mumbai offices serving over 50,000 customers around the world. We’ve had an exciting journey so far, and we know this is just the beginning!
CometChat’s Mission
Enable meaningful connections between real people in an increasingly digital world.
CometChat’s Products
CometChat offers a robust suite of cloud hosted text, voice and video options that meet businesses where they are–whether they need drag and drop plugins that can be ready within 30 minutes or if they want more advanced features and can invest development resources to launch the experience that will best serve their users.
● Quickly build a reliable & full featured chat experience into any mobile or web app
● Fully customizable SDKs and API designed to help companies ship faster
At every step, CometChat helps customers solve complex infrastructure, performance and security challenges, regardless of the platform. But there is so much more! With over 20 ready to use extensions, customers can build an experience and get the data, analysis and insights they need to drive their business forward.
CometChat’s solutions are perfect for every kind of chat including:
● Social community – Allowing people in online communities to interact without moving the conversation to another platform
● Marketplace – Enabling communications between buyers and sellers
● Events – Bringing thousands of users together to interact without diminishing the quality of the experience
● Telemedicine – Making connections between patients and providers more accessible
● Dating – Keeping people engaged while they connect with one another
● And more!
CometChat is committed to fostering a culture of innovation & collaboration. Our people are our strength so we respect and nurture their individual talent and potential. Join us if you are looking to be a part of a high growth team!
Position Overview & Priorities:
The DevOps Engineer will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and software using Infrastructure as Code. This can include the provision of cloud instances, streamlining deployments, configuring virtual instances, scaling out DB servers.
Primary responsibility would be:
- Oversight of all server environments, from Dev through Production.
- Work on an infrastructure that is 100% on AWS.
- Work on CI/CD tooling which is used to build and deploy code to our cloud.
- Assist with day-to-day issue management.
- Work on internal tooling which simplifies workflows.
- Research, design and implement solutions for fault tolerance, monitoring, performance enhancement, capacity optimization, and configuration management of systems and applications.
Work Location:
We operate on a Hybrid model – you choose where you work from! Remotely or from our offices. Currently, our talent is spread across 14 different cities globally.
Prioritized Experiences and Capabilities:
- 2-4 years of experience working as a DevOps Engineer/currently practicing DevOps methodology
- Experience in AWS Infrastructure
- Hands-on experience with Infrastructure as Code (Cloud Formation / Terraform, Puppet / Chef / Ansible)
- Strong background in Linux/Unix Administration
- DevOps automation with CI/CD, a pipeline that enforces proper versioning and branching practices
- Experience in Docker and Kubernetes.
Wooqer is on a mission to create a SuperApp for Operations where business users can create, find, and discover virtually any app that makes them deliver better results everyday. By enabling users to act fast, make data driven everyday decisions and a wide selection of industry/cross-industry best practices, Wooqer is emerging as the go to business platform. To fuel our continued innovation led growth, we invite the best technology and business minds to join the team and live up a startup experience, by creating one for our customers.
We are now looking for an experienced sales person, team leader and growth hacker who is ready for a huge challenge alongside a massive opportunity. This is a brand-new team and you- will build this grounds up and at a superfast pace.
Our sales leader builds sales outreach capability and capacity delivering on revenue goals for Wooqer! You establish the outreach engine through ongoing market research for opportunities, A/B testing the pilot pitch, defining the sales structure and process, hiring and training SDR- s, establishing an incentive plan for sales teams, and leading closures by example.
- You will refine Wooqer offering for a target market, generate and calibrate winning buying propositions, define a metrics framework to continuously refine the outreach to build a repeatable and predictable revenue engine.
- You will work closely with product marketing, revenue leadership, customer success leadership and business heads to create new products through market feedback loop.
- The successful candidate for this very high impact role will be a self-starter with a passion for sales, salespeople and data! You can persuade trees and motivate mountains! You- ll have exemplary communication skills, boundless energy, strong writing skills, and show strong ownership and commitment.
Basic Qualifications
- You should love selling!
- You will have experience in a leadership role in a high growth SaaS sales team.
- You are a great sales recruiter and coach. You- d have built a winning sales team (irrespective of size).
- You are a great communicator with ability to listen to the needs of all stakeholders, and than able to communicate your vision to all levels of stakeholders.
- You will have very strong numerical, analytical and problem solving aptitude as well as passion for data.
- A Btech from a top tier tech school with minimum of 5 years sales/revenue experience. If you have an MBA and still hungry to build, apply anyway.
- Passion for acting on a vision with excellent sense of humor!









