Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change

Similar jobs
Role Overview
We are seeking an experienced Python Backend Developer with strong expertise in SDK development, API design, and application security. The ideal candidate will build robust backend systems, integrate third-party services, and ensure secure, scalable backend operations.
Key Responsibilities
- Design, develop, and maintain backend services using Python and modern frameworks (e.g., FastAPI, Django, Flask).
- Build and maintain SDKs to support internal and external integrations.
- Develop clean, scalable, and reusable RESTful and/or GraphQL APIs.
- Implement and enforce security best practices, including authentication, authorization, encryption, secrets management, and OWASP guidelines.
- Collaborate with frontend, DevOps, and product teams to deliver end-to-end features.
- Integrate external APIs and third-party services efficiently and securely.
- Optimize backend performance, scalability, logging, and monitoring.
- Write automated tests and maintain high code quality through CI/CD pipelines.
- Work with client SMEs to understand existing workflows, formulas, rules, and translate them into maintainable backend services
· Consume and work with existing data models and database schemas (SQL/NoSQL) to support analytical workflows, operational planning applications, and integration of machine learning outputs into backend services.
· Leverage Redis (or similar in-memory stores) for caching and performance optimization, ensuring fast response times for data-driven APIs and applications.
· Utilize middleware, message queues, and streaming technologies (e.g., Kafka, Event Hubs, RabbitMQ) to build reliable, scalable data flows and event-driven backend services.
Required Skills & Qualifications
- Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Software Engineering, Data Science or a related field
- Proven experience of 5+ years as a Python Developer specializing in backend systems.
- Hands-on experience with SDK design, development, and documentation.
- Strong knowledge of API development (REST, GraphQL), API versioning, and standards.
- Strong understanding of data modeling, multi-source data integration (SQL/NoSQL/warehouse), and analytical data flows.
- Solid understanding of application security, including:
- OAuth2, JWT, API keys
- Secure coding practices
- Data privacy & encryption
- Security testing & vulnerability mitigation
- Experience with Python frameworks such as FastAPI, Django, Flask.
- Knowledge of databases (PostgreSQL, MySQL, MongoDB, Redis).
- Familiarity with CI/CD, Git, Docker, Kubernetes and cloud platforms (AWS, GCP, Azure).
- Experience with caching (Redis), asynchronous processing, and performance tuning for low-latency user interactions.
- Knowledge of message brokers (Kafka, Event Hubs, RabbitMQ) and event-driven architecture for workflow orchestration.
- Strong analytical skills with complex Excel models, including familiarity with advanced formulas, pivot tables, and user-defined Excel functions
Preferred Qualifications
- Experience building public or enterprise-level SDKs.
- Hands-on experience with event-driven architectures, message queues, or streaming technologies
- Familiarity with workflow orchestration tools (e.g., Airflow, Prefect, Dagster, Azure Data Factory)
- Familiarity with data warehousing or analytical query optimization (Snowflake, BigQuery, Synapse, Redshift).
- Exposure to MLOps tools like MLflow, BentoML, Seldon, SageMaker, Vertex AI, or Databricks ML.
Competencies:
· Tech Savvy - Anticipating and adopting innovations in business-building digital and technology applications.
· Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
· Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
· Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
· Optimize Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Why Join Us?
- Be part of a collaborative and agile team driving cutting-edge AI and data engineering solutions.
- Work on impactful projects that make a difference across industries.
- Opportunities for professional growth and continuous learning.
- Competitive salary and benefits package.
Application Details
Ready to make an impact? Apply today and become part of the QX Impact team!
JOB BRIEF:
We are looking for a resilient, empathic business development executive to contribute to the growth of our company. Business development executives are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption. You will also be required to build capacity in staff through regular training and mentorship.
Role: Business Development Executive
Education: Bachelor’s degree/Master’s degree
Experience: Min 3+ years
Employment Type: Full Time, Permanent
Role Category: Marketing
RESPONSIBILITIES:
- Familiarizing yourself with all products and services offered by our company.
- Procuring new clients through direct contact, Linked in, Upwork, and collaboration with the marketing department.
- Attending networking activities to research and connect with prospective clients.
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
REQUIREMENTS:
- Degree in marketing, business administration, or similar.
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behaviour.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Professional yet affable disposition.
- Great networking skills.
- Familiar with Upwork, Guru & other Freelancing sites
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
ABOUT GO BRILLIANT
- A diverse workplace in which employees are heard, valued, and engaged
- Opportunities to work in Global projects and to interact with clients from around the world
- Flexible work hours and work-life balance
- Competitive base pay, as well as bonuses that rewards individual performance
- Career progression and appreciation for excellent performers
- Opportunities to work on projects using the latest technologies and tools
- Employer-sponsored training and coaching within India and Abroad
Company: UpGrad
Position
Academic Counselor
Location
Gurgaon
Salary
Gurgaon INR 3.15 LPA to 6 LPA (Based on skills,interview, experience)
Working days :
6 days
4 days inside sales (work from office)
2 days field sales (expenses would be reimbursed by the company)
Working hours : 10am to 7pm
Experience Required
Minimum 1 Year in ED TECH Sales
About the Role
We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech.
domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.
Key Responsibilities
- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
- Drive sales conversion by identifying student needs and recommending suitable programs.
- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
- Maintain accurate records of leads, interactions, and outcomes using CRM tools.
- Meet or exceed monthly targets and KPIs.
- Provide detailed course information, industry insights, and address queries effectively.
Required Skills & Qualifications
- Bachelor's degree in any field.
- Minimum 1 year of experience in a Ed-Tech Sales
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to influence and negotiate.
- Self-motivated and target-driven with a problem-solving attitude.
- Tech-savvy and comfortable working in a fast-paced environment.
Preferred Qualifications
- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
- Knowledge of CRM software (e.g., Salesforce, Zoho) preferred.
What We Offer
- Opportunity to work with a high-growth and mission-driven team.
- Continuous learning and growth opportunities in the ed-tech space.
- A vibrant and collaborative work culture.
Call to Action
Apply now if you're ready to transform careers and make a lasting impact in the tech education ecosystem!
Python Engineer
Job Description:
• Design, develop, and maintain scalable and efficient micro-services using
Python and related frameworks (e.g., Flask, FastAPI,pytest).
• Develop Python scripts and tools to automate deployment, configuration
management, monitoring, and maintenance of our systems.
• Design and implement API automation tests to ensure the reliability and
performance of our software products.
• Troubleshoot and resolve issues related to automation processes,
performance bottlenecks, and system failures.
• Integrate backend automation processes with CI/CD pipelines for seamless
deployment and continuous improvement.
• Optimize and refactor code to improve the scalability and maintainability of
frameworks/services.
• Collaborate with cross-functional teams to understand automation
requirements and design scalable, efficient backend automation solutions.
• Stay up-to-date with the latest industry trends, tools, and technologies
related to python backend frameworks.
Job Requirements:
• Bachelor's degree in Computer Science, Engineering, or related field (or
equivalent experience).
• 3+ Years of experience as a Python Developer with a strong focus on
automation.
• Proficiency in Python programming, including experience with libraries such
as Flask, Django, or FastAPI.
• Understanding of software design principles, data structures, and algorithms.
• Experience with database systems, including SQL and NoSQL databases.
• Familiarity with version control systems, preferably Git.
• Knowledge of containerisation technologies such as Docker.
• Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and
infrastructure as code (IaC) tools.
• problem-solving skills and the ability to debug complex automation issues.
• Excellent teamwork and communication skills.
• Ability to work in an agile development environment and adapt to changing
requirements.
2. Excellent understanding and knowledge of end to end recruiting process including
sourcing, interviewing, salary negotiations and offer.
3. Good understanding of availability of talent pool for the required skills.
4. LinkedIn and Networking through various forums .
5. Understanding the client's requirement and matching the profile of the candidates
as per the client's requirement.
6. Follow-up with the candidates. Ensuring that the candidates is joining on time by
keeping them engage.
7. Negotiation with the candidates with their salary and joining date.
8. Interacting with the clients on a regular basis for new requirements.
9. Taking the feedback from the client and maintain the qualitative process.
Job description:
1. Providing training to external technical team.
2. Support and coordination to external and internal team.
3. Product Support.
4. MIS
Requirements:
1. Freshers are welcome.
2. Diploma in electrical holders can apply.
3. Persuing BE (Electricals can apply)
4. Good command in English.
- Manage and improve the engineering process continuously and make sure the team delivers the quality code with zero-waste.
- Should provide technical leadership to major projects, but also build and manage a team of 5-8 top-notch engineers.
- Should do sprint planning and run daily stand-ups and deliver 100% hit rate.
- Maintain the legacy code base and reduce tech debt on a continuous basis.
- Able to handle multiple projects and deliver with stringent timelines without compromising the code quality.
- Work with the product team for roadmap planning and delivery as per the plan.
- Conduct sprint planning & sizing, engineering grooming, daily stand-ups, and deliver with zero spillovers.
- Prepare & publish sprint reports to the leadership team and provide visibility to stakeholders.
- Hire and mentor junior/ senior team and make them engineering champions.
- Mentor the engineering team with your technical skills to write scalable, generic, reusable code.
- Develop and Coach engineers on the team, share engineering pointers, conduct regular 1-1s with the team, and help them advance in their careers.
Requirements
- Having work experience in a Product organization with 7 -10 yrs also in leading a cross-functional engineering team that includes API Development and Backend & Middleware development.
- Should have experience in the continuous delivery process. Ship new features and improvising the code base continuously.
- Should have involved in setting up engineering process.
- Must have experience in microservices and distributed patterns.
- Must have worked on high traffic and throughput application.
- Must have prior experience in handling mid to large-size projects.
- Must have worked on high traffic and throughput application.
- Should have managed and lead the engineering team of Web App and Backend development teams.
- Must-Have Experience in Python programming & Postgressql/ Nosql (MongoDB as a data store.
- Must have experience in modern back-end tech stacks (Django, Postgress, NoSQL) and cloud design & deployment patterns.
- Must be conversant with AWS, Docker/Kubernetes
- Should be good with design patterns and integration patterns.
- Should have knowledge/ experience in concurrent programming & distributed locks.
- Requires solid understanding of technologies and architecture in a highly scalable and available set-up.
- Should have handled multiple epics, themes, and experience of delivering high-quality projects on time.
- Should have managed end to end development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Mystifly is currently seeking Product Manager responsible for driving the business into the future by setting the long-term vision and strategy for our product lines. Your primary responsibilities will be identifying potential features and products by conducting market research and generating product requirement specifications.
You will also work closely with the teams of engineers to build our products. We are looking for an extremely entrepreneurial Product Manager to innovate and execute the product initiatives across the company.
Responsibilities :
- Understand the marketplace and customer needs to set the long-term vision and strategy for our product lines.
- Market and lead competitive research and communicate actionable insights to decide on the overall goals of the releases.
- Identify, prioritize and execute on high-impact opportunities to light-up product features.
- Establish and manage the product release and overall release schedule timelines.
- Analyse metrics that inform the success of products and validate key findings with the data.
- Track progress and measure impact to drive successful business outcomes.
- Coordinate, collaborate and communicate clearly with teams within the company to enable proper solutions for customer requirements.
Requirements :
- 3-8 years of demonstrated success and subject matter expertise in Product Management, preferably from B2B Product experience, Airline distribution or payments & fin tech.
- Bachelor's Degree in Engineering and/or MBA from Tier I Institutes.
- Exceptional communication and interpersonal skills.
- Ability to operate in a fast-paced and dynamic environment.
- Sound business judgement; strategic and data analytical capabilities.
Description
We are looking for a stellar Mobile App developer to help us build our next Android app for our IoT Devices/Application.
Responsibilities:
- Build our Android app for our IoT Devices/Applications
- Work with product owners to spec the requirements.
- Design, code, test and deliver various features in our product roadmap
- Fix customer issues as needed.
- Integration with Amazon Alexa, Google Home Kit and other third party platforms.
Requirements
Required Skills:
- 4+ yrs experience in building Mobile apps for Android for Phone and tablet using Java
- 2+ yrs experience in building Mobile apps for Android using Kotlin
- Strong UI development skills in terms of design
- 2+ yrs in building/consuming APIs
- Hands on knowledge of IoT
- Hands on knowledge of Unix/Linux.
- Knowledge of any of the Application servers like Apache/ NginX
- Good oral and written communication skills in English
Preferred Skills:
- 1+ yrs in building IoT/Embedded devices.
- 2+ years experience in HTML, JS, AJAX, and related browser side web technology
- 2+ yrs in Python, Php, Java, Node.js is desirable
- Strong networking knowledge.
- Experience with scrum development, Jira & Git









