Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
Shubham Vishwakarma
Full Stack Developer - Averlon
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- Develop and maintain backend applications using Core Java and Java 8.
- Design and implement RESTful and SOAP web services.
- Work with Spring Framework, Spring Boot, and JPA/Hibernate for backend development.
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✅ Strong hands-on experience in Java (Core Java, Java 8) and Data Structures.
✅ Proficiency in Spring, Spring Boot, JPA/Hibernate.
✅ Experience in developing and consuming RESTful & SOAP APIs.
✅ Knowledge of Microservices architecture and best practices.
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JavaExperience with project development life cycle,
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ABOUT US:
GUVI (Grab Your Vernacular Imprint) Geek Network Private Limited is an Online Learning Platform incubated by IITM and IIM-A, and supported by Google Launchpad & Jio Gennext .
What sets us apart is the fact that we offer online learning in a plethora of different vernacular languages along with English. With more than 1.8 lakh users currently learning from our platform, GUVI continues to grow at a tremendous rate.
Task description:
As we are looking to expand our courses all over the country, we need a freelancer who can translate and do voiceovers for our courses. These are technical courses, and people with prior experience in translating technical content are preferred.
Languages we are actively looking for:
- Hindi
Eligibility Criteria:
- Should have technical knowledge
- Should have a studio setup where you can record audio and edit videos
- Must have at least 1 year of experience in translating technical content
Applicants failing to meet these criteria will not be considered for the role.
Remuneration:
Subjective to the duration of the courses.
Job Description:
We are seeking a CPC expert to join our product marketing team. In this role, you will manage our online advertising campaigns and optimize our CPC to drive revenue growth. You will work closely with our product, sales, and analytics teams to develop and execute data-driven strategies that maximize ROI and achieve business objectives.
Responsibilities:
Develop and execute online advertising campaigns across various channels, including search, display, and social media
Optimize CPC bids to achieve maximum ROI and drive revenue growth
Conduct keyword research and analysis to identify high-value search terms and optimize ad targeting
Analyze campaign performance data and use insights to inform campaign optimization and strategic decisions
Create ad copy and messaging that effectively communicates our value proposition and drives clicks and conversions
Collaborate with cross-functional teams, including product, sales, and analytics, to align advertising strategies with business objectives
Stay up-to-date with industry trends and best practices in CPC advertising and apply learnings to improve campaign performance
Identify opportunities to improve conversion rates and implement testing plans to optimize ad landing pages and user experience
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Bachelor's degree in marketing, business, or a related field
4+ years of experience in online advertising with a focus on CPC optimization
Strong analytical skills and ability to use data to inform decision-making
Experience with ad platforms, such as Google Ads and Facebook Ads, and analytics tools, such as Google Analytics and Adobe Analytics
Strong written and verbal communication skills, with the ability to create compelling ad copy and messaging
Demonstrated ability to work effectively with cross-functional teams, including product, sales, and analytics
Experience in B2B technology or software markets preferred
Experience in a startup or high-growth environment preferred
If you meet the qualifications above and are excited about this opportunity to drive the success of our online advertising campaigns, we would love to hear from you.
Drive architecture discussions, design and code reviews, and provide timely
feedback
Collaborating with several cross-functional teams, product managers, and
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Bring tech innovations that will help in the growth of the platform
Proactively research and investigate external products and technologies
identifying emerging trends and revising software development best practices
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Hiring strong and diverse talent to strengthen the team
Lead a team technically and mentor, improving process and delivery results
Provide regular status updates to the core project team and leadership
Manage any project and product-related issues or escalations
Facilitate a smooth hand-off to the Customer Success & Support teams
Assist team members in up-leveling their technical skills Requirements
Experience working with cross-functional teams
Ability to grasp technical concepts
Strong problem-solving skills to resolve project-related issues (ex. timeline
risk, scope creep, resource constraints, etc.) and escalations while navigating
challenging situations in a professional manner
Passion for delivering outstanding customer experience; customer-focused,
enthusiastic, positive, and service-oriented
Team player who exhibits professionalism while dedicated to meeting and
exceeding expectations
Ability to multitask and prioritize issues under pressure effectively
NodeJS (Node.js)
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ExpressIntegration of user-facing elements developed by front-end developers with server side logic
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Design and implementation of low-latency, high-availability, and performant applications
Implementation of security and data protection
Integration of data storage solutions, may include databases, key-value stores, blob stores, etc
Integrating in-house product with third party applications and creating ready connectors
Build microservices with modular design
Benchmarking applications in terms of number of concurrent users, number of requests per second and similar parameters
Documenting and updating APIs for customers systematically
Required Skills:
Programming Language: NodeJS
Capabilities: REST APIs, WebSockets, Express
Databases: MongoDB, Redis, ElasticSearch
Tools: GIT, VSCode
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**ONLY LOOKING FOR CANDIDATES WHO LIVE IN MUMBAI
HTML/CSSDeliverables
-
Web page wireframes and designs
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Web page image selection and prep (cropping, editing, etc.)
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Email template design
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Email image selection
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eBook layout and image selection
-
Infographic design / layout
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Customer story image selection/prep
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Image ads design and resizing
-
Motion graphic ads design and resizing
-
Social post prep
-
Powerpoint deck clean-up and formatting
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Print signage and other collateral
Responsibilities and skill sets
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Fluency with the Adobe Creative Suite, Figma, and Microsoft Office
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Create clean, modern designs that follow Sprinklr brand guidelines and visual systems, and engage sophisticated B2B audiences
-
Design effectively across multiple mediums, including publication, digital, and motion
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Bring technical topics to life in a clear, compelling, and human way
-
Appropriately integrate icons, photography, and illustrations
-
Adhere to templates and best practices for all asset types
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Managing a high volume of projects, adhering to deadlines, and proactively asking questions as needed
Required experience
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Degree in Graphic or Digital Design, Graphic Arts, or related field
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3+ years of in-house or agency design experience, including time with B2B or SaaS companies
-
Ability to share high-quality work samples is a must
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Experience working in a remote Center of Excellence and/or for a global company highly preferable
1.Make proposals for clients
2. Negotiate with clients
3. Coordinate with team on projects
4. Generate new business opportunities
5. Networking, Marketing, and Calling
6. Introduce and Market the company
NodeJS (Node.js)MongoDB
PHP
Laravel
CodeIgniter
CakePHP
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon