Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change

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Location: Bangalore (Whitefield) – Preferred / Coimbatore
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We are a leading technology-driven organization providing innovative solutions that enable secure, efficient, and compliant business operations across global enterprises. Our mission is to leverage intelligent tools, automation, and data-driven strategies to deliver scalable and reliable IT infrastructure services.
Role Overview
We are seeking an experienced Office 365 & Intune Administrator to manage and optimize enterprise-level collaboration, endpoint, and security solutions. The ideal candidate will have a strong background in Office 365, Intune, Entra ID, and automation, along with experience supporting Data Center Operations (DCO) and Network Operations Center (NOC) environments.
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Office 365 Administration:
- Manage and maintain all Office 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive.
- Handle user accounts, licenses, permissions, and configuration changes.
Intune Administration:
- Oversee device management, configuration policies, application deployment, and mobile device management (MDM) to ensure secure access.
Identity & Security Management:
- Maintain strong endpoint and user security through Entra ID, MFA, DLP, and compliance policies.
Automation & Scripting:
- Develop and maintain PowerShell scripts and other automation tools to streamline Office 365 and Intune administrative tasks.
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Monitoring & Incident Response:
- Monitor performance, health, and security of Office 365 and Intune environments.
- Provide 24/7 on-call support and ensure timely incident resolution.
Backup & Recovery:
- Manage backup solutions for Office 365 data and contribute to disaster recovery planning.
User Support & Documentation:
- Deliver end-user and technical team support, maintain comprehensive documentation, and create internal training resources.
Key Deliverables
- Reliable and secure operation of Office 365 and Intune services.
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- Efficient management of licenses, accounts, and security settings.
- Regular monitoring, reporting, and auditing of system health and compliance.
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Required Skills & Knowledge
- Strong expertise in Office 365 Administration (Exchange, SharePoint, Teams, OneDrive).
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- Hands-on scripting experience with PowerShell and automation via Terraform or Ansible.
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- Willingness to work in rotational shifts and support 24/7 operations.
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The following skills are needed for this role.
Experience
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Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
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using REST API.
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● Understanding of key design principles.
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● DS & Algo
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Skills & Qualifications
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4-12 years of experience in Java Development.
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Excellent verbal and written English communication is a must. You may have to interact with clients directly.
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Technology agnostic approach is a must. Ready to adopt new technology and a faster learning curve.
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Writing scalable, maintainable and reusable code.
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Keen interest in SAAS based products and mobile applications.
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Experience working with Distributed Systems
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Java, Spring Boot, Microservices, API Design Experience with Event-Driven Architecture, Multithreading
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Kafka iOS Experience with Event Sourcing Reactive and Functional
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Programming Strong understanding of best practices for creating/working with Microservices
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Experience implementing Message Brokers and Messaging subsystems(experience working with Kafka a strong plus)
-
Be open-minded, creative, and self-critical; be collaborative and communicative
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Have experience with and curiosity about agile and lean philosophies
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Experience working with small teams to ship products to market
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Have experience developing full-service consumer, employee and business applications
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Language agnostic and experienced polyglot Passion for Working Software and SOLID principles
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Experience with designing and refactoring complex systems
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Experience with Test-Driven Development (TDD) Interest in working in a pair-programming environment Deep understanding of design patterns and applying them in production environments
-
Passion for enabling team members
-
Java 8 or Java 11. Both are LTS. The project will be on Java11
-
Spring Boot
-
Git
-
SQL
-
AWS and AWS Aurora
-
Microservices
-
Multithreading
Perks
- Flexible time schedule.
- Work from home or work from anywhere.
- Health insurance.
- Team building activities.
- Training and conference tickets.
Mandatory Skill / Experience
1. Should be very good at designing webpages, landing pages & related pop-ups, banners etc
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3. Should be able to work with designers in the marketing team, both in-house as well as freelancers, to get the creatives done on time.
4. Should be very good at editing HTML and WordPress pages
5. Should excel at creating modern and engaging designs for corporate clients.
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7. Should be able to created HTML5 ads for digital marketing campaigns
Basic Requirements:
1. Any Graduation or 10+2 if he has experience.
2. Should have knack to design and create a superior designs without much external mentoring.
3. Written and verbal communication skill. Should be able to write emails and should have conversations skills.
4. Should have worked in teams plus been an individual contributor.
5. Should have compulsorily work in IT industry.
6. Should be able to show relevant examples from past experience."










