Vice President-Global Delivery & Business Operations
at World’s leading specialist marketing and media services
Ensure and manage delivery of customer commitments - Service Levels & quality of Service Delivery
Customer Relationship Management – drive follow up, urgency, and client first culture working alongside engagement teams; focus on creating success in new opportunities and sustaining success in ongoing ones; handle escalations in an appropriate way with focus on client retention
Resource Management – Resourcing, forecasting, utilization, efficiency & attrition management
People management – focus on retention, upskilling, competency development
Financial – Provide inputs on costs needed to appropriately estimate pricing, manage overall finance for the verticals
Experience-
18+ years of extensive experience in service delivery and management
Experience in Digital Marketing is highly desirable
Minimum 8 – 10 years experiencing managing a group of 300+
Experience in managing multiple stakeholders and international stakeholders/clients
Demonstrated skills and abilities managing and improving service delivery metrics
High level of initiative and self-motivation
Must quickly adapt to and adopt change
Demonstrated experience in making a difference to the employer and the clients
Functional Skills
Strong Delivery & Services Management experience
Must be a quick learner and be quick on his/her feet
Work with a sense of purpose and urgency
Exposure to External Audit / Certification
Exposure to quality processes and Project Management fundamentals
Must be able to scale with a rapidly growing organization
Behavioural Skills: (Includes leadership)
High degree of customer focus, thinks customer first
Presentation and executive presence
Assertive & Passionate People Management Skills
Ability to work through multiple internal stakeholders
Initiative and Tenacity
Dependability and accountability
Integrity and Work Ethics
Desired candidate must possess the below:
Proven ability to work with and present to end customers
Proven ability to work collaboratively with sales and service teams in different locations
Proven ability to drive change
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International Sales Executive (US REGION)
Job Description:
· Ability to handle End to End sales.
· Build relationships with prospective clients/brands.
· Leads Generation through cold calling, Networking, database, CRM, etc.
· Cold calling, International calling, B2B sales, Technical Sales, Emailing, and conference calls.
· Responsible for calling on cold and hot leads, in the international market.
· Should be able to generate leads, close sales and meet targets.
· Research and build relationships with new clients & client retention.
· Strong Presentation, Negotiation & sales closing Skills.
· Maintain and coordinate with the existing client base on their new requirements.
Skills Required:
· Must have excellent sales/communication skills.
· Must have prior 2-3 years of sales experience (US Market).
· Should be able to generate sales leads/convert them into sales.
· Confident communicator, active listener with problem-solving approach.
· Should have knowledge of MS Office.
Location: Okhla D Block, Phase -1, New Delhi
Shift Timings: Mon-Fri (US Night Shift)
No of Opening: 05
Note: Immediate Joiner Only
to you for sales and service delivery.
You will be evaluated on your ability to meet the business targets (Top line, Persistency, Product
mix) by working on assigned calls.
HDFC Life believes in technology driven sales and you will learn new technology/Mobility
enhancements, to comply with the Sales Management Process.
As a business professional you will be uphold organizational values in every action and ensure
business ethics and integrity. You are expected to be compliant to regulatory and statutory
regulations
Key Accountability: The key accountability of the role is to acquire new clients around the branch
catchment area, build relationship, build Liability Book & generate revenue through cross sell of various
banking products.
Job Duties and Responsibilities:
Acquiring new accounts (Current and Savings) from branch catchment area
Quality sourcing of salary accounts from corporates
Activate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share
of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio.
Participate in corporate induction and migration events around the catchment area
Build strong relationship with internal teams to leverage existing relationships from SME
Conduct low-cost micro marketing activities around catchment areas for lead generations
Core Competencies:
Sales & Networking Skills
Good Communication & Listening Skills
Goal / Target oriented
IRDA & AMFI certification is preferred. This is a must post joining.
Excellent verbal and written communication skills
Technical Experience and Competencies:
Banking knowledge
Computer Skills and digital knowledge
Good network in the market
Love to write?
SoftwareSuggest & CallHippo requires language geeks who can write attractive tech content. The only qualification is the command over language and if you are experienced than it is the cherry on the top!
You can work from your location.
Experience:- 3Years+
Should Possess following skills:
- Excellent verbal and written communication skills
- Understanding of web publishing requirements
- Expertise in social media platforms
- Ability to write, rephrase and modify unique contents
Should be good at:
- Writing web content for website/ portals from scratch
- Editing and proofreading content once is written
- Writing, editing and proofreading copy for client projects based on material supplied by them.
- Research and Conceptualization.
About Tweeny:
We are a team of passionate software Ninjas who design scalable software solutions.
We solve some of the interesting problems for our clients in a variety of sectors. We are also developing our own products where we are seeking bright minds with creative thinking.
We are a fast-paced and young team of fun-loving engineers. For us, work is not just a job but it's a way to grow & learn together while doing what we love.
We are looking to hire on MERN stack position (full stack engineering profile) although if you have worked only on either ReactJS/Native or NodeJS stack, please do apply as well.
We are hiring for a few specific teams at our organization that is building utility and functional web application experiences (as marketplace applications) that solving some interesting problems for remote workforce management.
Requirements:
- 2-5 years of experience working with React JS, Node JS, and other advanced JavaScript libraries and frameworks.
- Ability to understand business requirements and translate them into technical requirements.
- Strong software engineering skills with the proven ability to build, deploy, and maintain a scalable codebase.
- Experience working with remote data using RESTful APIs and JSON.
- Strong understanding of development tools and technologies like ES6, Redux, Immutable, JSX Components, Bootstrap, HTML, CSS, Git, NPM, Express.
- Strong understanding of any build tool like Webpack, Babel, Gulp, or similar.
- Strong affinity for benchmarking and performance optimization.
- Experience deploying applications to the cloud and setting up CI/CD is a plus.
- Experience building container images using tools like Docker is a plus.
- Ability to learn new languages and technologies.
- B.E/B.Tech in Computer Science, Engineering, or a related field.
Responsibilities:
- Produce clean, efficient code based on specifications
- Integrate software components and third-party programs
- Verify and deploy programs and systems
- Troubleshoot, debug and upgrade existing software
- Recommend and execute improvements for the software development and software delivery life cycle
- Ensure the highest standard of performance, quality, and responsiveness of the applications.