Center Manager

Wissen Technology is now hiring for Java Developer with hands on experience in Core Java, multithreading, algorithms, and data structure.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.

A brilliant opportunity to become a part of highly motivated and expert team which has made a mark as a high-end technical consulting.

Required Skills:

Experience - 3+.

Experience in Core Java 5.0 and above, CXF, Spring.

Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.

Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.

Good development experience with RDBMS, preferably Sybase database.

Good knowledge of multi-threading and high-volume server-side development.

Experience in sales and trading platforms in investment banking/capital markets.

Basic working knowledge of Unix/Linux.

Excellent problem solving and coding skills in Java.

Strong interpersonal, communication and analytical skills.

Should have the ability to express their design ideas and thoughts.

EXCITED ABOUT YOUR TASKS?

• Manage end-to-end service delivery for multiple clients, ensuring quality, efficiency, and adherence to SLAs.
• Act as the single point of contact for client communication related to service delivery performance and improvements.
• Monitor service performance metrics and initiate corrective and preventive actions to address service issues.
• Drive continual service improvement initiatives and process optimizations.
• Collaborate with cross-functional teams, including project managers, technical teams, and support staff.
• Ensure smooth onboarding and transition of new projects and services.
• Conduct regular service reviews with internal stakeholders and clients.
• Handle escalations effectively and ensure timely resolution.
• Maintain and enhance client satisfaction by fostering strong relationships and ensuring proactive communication.
• Prepare and present reports on service performance, risk mitigation, and improvements.
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WHAT WILL YOU NEED TO SUCCEED?

• MBA in Marketing/management or a related field. 
• Minimum of 5 years of experience in IT service delivery or customer success roles in a service-based environment.
• Excellent problem-solving, stakeholder management, and communication skills.
• Experience managing service teams and delivering services across various technologies or domains.
• Ability to manage multiple projects and clients simultaneously.
• Proven track record of improving client satisfaction and operational efficiency.
•  Familiarity with CRM tools and customer success platforms is a plus.
• Ability to think critically and address client concerns efficiently.

Position: Estimation and Contracts Manager

Role Objective: To lead and direct the company's pre-contract and post-contract commercial functions, ensuring the preparation of accurate, competitive project tenders and the diligent management of all contractual obligations. This role is fundamentally accountable for securing profitable projects and mitigating commercial and contractual risk across all operations of Alumayer India Private Limited.

Key Responsibilities & Accountabilities:

• Estimation & Tendering Management:
• Lead the preparation and submission of all project tenders, ensuring bids are both competitive and commercially viable.
• Oversee the detailed analysis of project drawings, specifications, and Bills of Quantities (BOQ) to perform accurate cost estimations for materials, labor, and overheads.
• Direct the value engineering process to provide cost-effective solutions without compromising quality or design intent.
• Maintain and develop a robust database of costing information, supplier rates, and productivity norms.
• Contracts Administration & Governance:
• Serve as the primary authority for the review, negotiation, and finalization of all client and subcontractor contract documents, identifying and mitigating potential risks.
• Manage the complete contract lifecycle, including the administration of variations, extensions of time, and the preparation and negotiation of claims.
• Ensure all project activities and correspondence are in strict compliance with the established contractual terms and conditions.
• Provide expert contractual advice and guidance to the project execution teams throughout the project duration.
• Commercial Leadership & Reporting:
• Manage, mentor, and develop the estimation and contracts team, establishing departmental objectives and performance metrics.
• Prepare and present detailed commercial reports, cash flow projections, and risk analysis summaries to senior management.
• Develop and maintain strong relationships with clients, consultants, and key stakeholders.

Mandatory Candidate Profile:

• Education: A Bachelor's degree in Civil Engineering or Quantity Surveying is mandatory. A postgraduate qualification in Construction Management or Contract Law is highly advantageous.
• Experience: A minimum of 10-12 years of progressive experience in estimation and contracts management, with significant exposure to the façade, glazing, or specialized construction industry.
• Knowledge & Skills: In-depth knowledge of standard construction contract forms (e.g., FIDIC), tendering processes, and costing principles is essential. The candidate must possess exceptional negotiation, analytical, and risk management skills.

Reporting Structure:

• The position reports to the Commercial Director or the Chief Operating Officer.

We are looking for a Media Planning Lead for one of the leading Marketing Agencies in Mumbai.

Role - Media Planning Lead

Experience - 4+ years

Location - Mumbai

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Job Description -

- Understanding the brands business objective and establishing tangible & quantitative KPIs

- Researching and creating the right buyer's digital journey to target the right audience

- Developing a detailed media plan basis objective and coordinating with media buyers for buying inventories and execution

- Managing a performance budget, optimising and scaling campaigns against tight granular KPIs

- Using Analytics tool such as Google Analytics, SimilarWeb, SEM Rush to analyse campaign data and use the learnings to improve campaign performance

- Using Facebook Pixel Helper and & Google Tag Assistant to ensure codes are fired correctly

- Negotiating key deals with third party vendors

- Post campaign reporting and data analysis & insights

- Coordinating with the creative, web design team for an integrated campaign and recommending best practises from a media point of view

- Maintaining healthy vendor and client relations

- End to end client servicing for media for both branding and performance campaigns

- Training new media team members & interns and bringing out their best on the job and creating processes to increase team efficiency

- Pitching to new business

- Keeping up with the latest media trends & innovations.

Job Responsibilities –

All activities related to CICS Systems Programming on IBM Mainframes running a large scale IT system

Installation and maintenance, debugging, performance and tuning, assisting applications programmers, support of a large variety of CICS sub product and related applications, and disaster recovery.

This may include working with other workgroups i.e. MQ Series, DB2, z/OS, Capacity and Performance Management and so Problem determination and resolution within expected time frame

Resolve problems in most effective way possible within SLA reaching root cause and preventing problems

Follow Change Management process to effectively manage environment changes

Support 24*7 on call support on rotation basis

Tracking and analysing performance and resource utilization of CICS systems

Recommend changes, upgrades, and enhancements based on the technical analysis

Develop and maintain technical documentation and knowledge bases

Upskill junior systems programmers

Required Skillsets –

Minimum 5+ years’ experience with CICS system Programming and administration

Strong knowledge of CICS, CICSplex and SMP/E

Good experience with Mainframe MQ administration

Experience working with: JCL, IPCS, diagnostic tools such as Omegamon or other equivalent tools

Skilled at troubleshooting problems in a CICS environment

Programming skills - COBOL,PL/1, C, REXX, Assembler

Proficient in working with high availability environment along with alignment to process (ITIL)

Ambitious individual who can work under own direction towards agreed targets/goals and with creative approach to work

Good interpersonal skills and team player

Added Advantage –

Experience with large complex environments running critical and 24*7 applications

Experiencewith aspects of MQ administration and operations

Proficiency with Assembler programming