Center Manager

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

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• One-on-One Interview: Skip the impersonal online applications. We want to meet you in person to see if you're a good fit for the program. (Interviews are completely free, of course!)
• Zero Fees: We won't charge you a dime for the interview or the internship itself. It's all about helping you learn and grow!
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• Become a Part of the Team: If you impress us with your skills and dedication, you could land a full-time job as a Website Designer, Social Media Marketer, or SEO Specialist! We might even offer a 2-year contract to keep you on board.
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Bachelor’s degree in computer science or other technical/scientific discipline

● Solid experience with cloud environments like Azure, GCP, AWS 

● Proficient with CI/CD tools such as CircleCI, Travis, Jenkins, Ansible, Terraform, Puppet, Chef 

● Strong expertise in Serverless architecture, Kubernetes cluster, and service mesh. 

● Strong hands-on experience with monitoring tools such as Prometheus 

● Ability to program with one or more high-level languages, such as Python, Java, Ruby, and JavaScript 

● Familiar with Git 

● Experience with performance monitoring and optimization. Ideally worked on large scale e-commerce projects 

Roles and Responsibilities

• Plan and execute digital marketing campaigns, email marketing campaigns, social media, and paid advertising campaigns.
• Conduct market research to identify trends and insights, and optimize strategies accordingly.
• Create and manage content for various digital platforms, ensuring it aligns with the brand's tone and messaging.
• Create, manage and Automate digital marketing campaigns on buffer/Hootsuite (or any other tools).
• Create and manage content calendar for Hiringhood brand accounts.
• Monitor and analyse the performance of campaigns, using data-driven insights to make continuous improvements.
• Collaborate with cross-functional teams to coordinate marketing efforts and ensure brand consistency.
• Social Media Marketing: Create and manage Groups/Pages and Content across various social media platforms, engage with the audience, increase the followers and grow our social media presence.
• SMM (Social Media Management): Monitor and analyze social media performance metrics, generate insights, and adjust strategies accordingly.
• Email Marketing: Assist in email marketing campaigns, including content creation and segmentation, to drive customer engagement and conversions.
• Analytics and Reporting: Generate regular reports on digital marketing performance, highlighting key metrics and areas for improvement.

Must-Have Skills

• Only candidates who have completed their graduation will be considered. Individuals currently pursuing their degrees are ineligible for this position.
• Knowledge of digital marketing principles, strategies, and tools.
• Familiarity with social media platforms and digital marketing trends.
• Knowledge of Building digital creatives in various formats like Banners, Videos, slideshows, GIFs, Animations, market flyers, promos & ads for posts using tools like Canva, Photoshop, or any other tools.
• Excellent presentation, communication, visualization, and articulation skills.
• Bachelor's degree in Marketing, Communications, technology, or any related field.
• Fresher / Experienced with knowledge in Social Media Marketing / Digital Marketing.

Good to Have Skills

• Candidates with a portfolio of existing digital marketing projects will be preferred over candidates who do not have related experience.
• Candidates with related micro/nano courses and certifications in digital marketing will be given additional preference.
• A strong passion for digital marketing, a willingness to learn new tools, and tech savviness.
• Ability to work with programmatic advertising and the ability to compare and contrast campaigns across different platforms.
• Ability to automate marketing on instant messaging Apps/Channels like WhatsApp, telegram, Slack, etc, using NoCode tools like WATI.

About Hiringhood

Hiringhood is a technology platform that offers marketplaces to employers, recruiters, jobseekers, and third parties to increase the acceleration, precision & scale of the recruitment process while decreasing the cost & time. Hiringhood aims to build a cosmos of these marketplaces across India and the world serving various industries & domains.

Hiringhood has built the world’s first and only premium bounty-hunting & crowdsourcing recruitment marketplace.

Location -  https://maps.app.goo.gl/peCn7nDHneG4dCcd7

Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0, the largest incubation center and Innovation campus in Asia, a Hyderabad-based start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel Investors, Venture Capital Firms, Corporates, Governments, and Academia. 

Why Join Hiringhood?

• Be part of an award-winning startup that believes in the entrepreneurial acumen of every employee.
• Hiringhood offers access to a great startup environment at T-Hub you will get access to over 250+ startups, their founders, and their teams, the scope to learn is infinite.
• Hiringhood also offers great networking opportunities through T-Hub events.

• Develop software solutions by studying information needs; conferring with users; studying systems flow, data usage and work processes; investigating problem areas; following the software development lifecycle
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code
• Prepare and install solutions by determining and designing system specifications, standards and programming
• Improve operations by conducting systems analysis; recommending changes in policies and procedures
• Protect operations by keeping information confidential
• Provide information by collecting, analyzing, and summarizing development and service issues
• Accomplish engineering and organization mission by completing related results as needed
• First and foremost, developing software our users need
• Mentor junior and mid-level engineers
• Collaborate with team to brainstorm and create new products
• Grow engineering teams by interviewing, recruiting, and hiring
• Make informed decisions quickly and taking ownership of services and applications at scale
• Work collaboratively with others to achieve goals
• Be a persistent, creative problem ­solver
• Remain cool and effective in a crisis
• Stay on the leading edge of development practices
• Passionate about great technologies, especially open source
• Understand business needs and know how to create the tools to manage them

Job Description

Organizational Overview

It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.

India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.

To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.

They have grown to a  100,000+ agent network across India (growing 50% MoM). One Code is funded by tier1 VC’s and angels in India.

Role Overview

Summary of Role

As a part of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.

Responsibilities:

• Overlook development of all consumer products in JAVA
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Lead the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Required Skills for this Role:

• JAVA
• Spring/Spring Boot
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines
• Team Leadership experience of at least 3 year

Qualifications:

• 2+ years of experience in Java based technologies
• Experience in designing databases and system architecture
• Experience in building products from scratch at well funded start-ups

Salary Range: Best in industry

Why join us?

• You will get to work with an experienced team who has worked in multiple startups.
• Experimenting is the name of the game. And POCs are the snacks that fuel them.
• Grow with us. It is a family
• Gain exposure to two of the fastest growing markets in the world - South East Asia and Social Commerce

*Only Immediate Joiners


DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus

# Proficiency in Java, Kotlin, or C++

# Ability to use the Android Studio, including the Android SDK, with ease

# Prior experience as an Android Developer will be advantageous

# Excellent coding and proofreading skills