Center Manager

Role - Senior Analytics Executive

Experience - 1-2 years

Location - Open (Remote working option available)

About Company :-

Our team is made up of best in class digital, offline, and integrated media experts who work together to enhance media's contribution to Google's business. Our team operates in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data and technology. The profile of people who work are world class, committed to establishing a new high water mark in the media industry.

About the role/ Some of the things we'd like you to do:

- Support the Analytics team and other stakeholders with analytics agendas impacting campaigns, measurement frameworks, and campaign optimization.

- Conduct thorough data analysis using various tools and software within MFG to provide insights and recommendations that align with client needs.

- Collaborate with internal stakeholders across disciplines and countries to understand client objectives, providing support and expertise in data and analytics while identifying opportunities for advanced analytics solutions.

- Formulate strategic recommendations with the team based on gathered insights, and support the delivery of reporting for clients.

- Continuously improve project performance and processes by collaborating with the team to develop new tools and solutions.

About yourself/ Requirements:

- Bachelor's degree in a related quantitative field (e.g. Statistics, Business Analytics, Economics, Computer Science, etc.)

- 1-2 years of relevant work experience in data analysis; digital media experience desired

- Strong knowledge of various data analysis tools and software (e.g., Excel, SQL, R, Python, Tableau).

- Is proficient in statistical principles and how they apply to tasks/work items.

- Excellent problem-solving skills and the ability to analyze complex data sets.

- Strong communication and interpersonal skills, with the ability to present data-driven insights to both technical and non-technical audiences.

- Ability to work independently and as part of a team, with strong collaboration skills.

- Demonstrated ability to manage multiple projects and prioritize tasks effectively.

- Passion tor continuous learning and staying current with industry trends and best practices in analytics.

Job Requirements:

·     Bachelor’s degree (minimum) in Computer Science or Engineering.

·     Minimum 5 years of experience working as a senior–level Software Engineer

·     Excellent programming and debugging skills in C/C++and Python

·     Experience developing on Windows and Linux systems

·     Experience in automation of manual tasks

Although not required, the following are a plus: 

·     Experience working with Build scripts, Shell scripts, Makefiles

·     Experience with Jenkins and other CI/CD tools

·     Knowledge of RESTful web services and docker

Requisites 

• Experience with software development in one or more programming languages with data structures/algorithms. 
• 1-year experience in software architecture/design. 

• 2 years of experience developing large-scale infrastructure, distributed systems and/or data management/storage technologies.  

Key Responsibilities: 

• Write and test production systems, with a broader understanding of the product. 
• Review code and provide feedback. Mentor engineers to take on bigger responsibilities. 
• Review and lead design discussions/reviews, with a long-term vision. 

• Set high-level engineering direction, and best practices and document educational content to save engineering hours. 
• Triage product or system issues. Mitigate and resolve production inefficiencies.  

Overview:

Being a “customer first” company, the Customer Support division is critical to hoichoi. This team comprises of enthusiastic, passionate, fun-loving, and highly communicative individuals who continuously work towards ensuring a great experience for hoichoi users at all times.

This is a high commitment role and you will fit right in if you believe in delivering the best of service experience and are passionate about entertainment.

Job Role:

· Answer user communication/queries via emails live chats, and calls

· Ensure minimum turnaround time for resolving user queries & complaints

· Deliver best in class service in the friendliest and timely manner

· Suggest process & product improvements based on user feedback

· Assist the team in reporting & analysis

Qualifications

· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background

· Excellent proficiency in Tamil, Malayam, and English

· Critical thinking and problem-solving skills

· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support

Job Type: Full-time

• Work with developers to build out CI/CD pipelines, enable self-service build tools and reusable deployment jobs. Find, explore, and advocate for new technologies for enterprise use.
• Automate the provisioning of environments
• Promote new DevOps tools to simplify the build process and entire Continuous Delivery.
• Manage a Continuous Integration and Deployment environment.
• Coordinate and scale the evolving build and cloud deployment systems across all product development teams.
• Work independently, with, and across teams. Establishing smooth running. environments are paramount to your success, and happiness
• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the[1]box thinking, teamwork, self-organization, and diversity.

Technical Skills

• Experience with AWS multi-region/multi-AZ deployed systems, auto-scaling of EC2 instances, CloudFormation, ELBs, VPCs, CloudWatch, SNS, SQS, S3, Route53, RDS, IAM roles, security groups, cloud watch
• Experience in Data Visualization and Monitoring tools such as Grafana and Kibana
• Experienced in Build and CI/CD/CT technologies like GitHub, Chef, Artifactory, Hudson/Jenkins
• Experience with log collection, filter creation, and analysis, builds, and performance monitoring/tuning of infrastructure.
• Automate the provisioning of environments pulling strings with Puppet, cooking up some recipes with Chef, or through Ansible, and the deployment of those environments using containers, like Docker or Rocket: (have at least some configuration management tool through some version control).

Qualifications:

• B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
• Minimum 60% in Graduation and Post-Graduation.
• Good verbal and written communication skills

Full Stack Developer for a leading E-Commerce MNC
Job Responsibilities :

- Developing new user-facing features using React.js. 

- Building reusable components and front-end libraries for future use. 

- Translating designs and wireframes into high-quality code. Skills 

- Strong proficiency in JavaScript, ES6 and it's newer specifications 

- Thorough understanding of React.js and its core principles 

- Experience with popular React.js workflows (such as Redux) 

- Familiarity with RESTful APIs

- Experience working with preprocessing stylesheet language (LESS)

- Experience with common front-end development tools such as NPM, etc.

- Familiarity with GIT version control system. 

- Ability to understand business requirements and translate them into technical requirements