About MoveInSync:
MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer.
MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years.
Roles & Responsibilities:
- Stakeholder Coordination: Collaborate closely with employees, SPOCs, peers, and vendors to maintain effective, win-win relationships.
- Vendor Management: Ensure consistent, high-quality service delivery by transport vendors through structured vendor management, including regular performance reviews and service level reporting.
- Fleet Quality Assurance: Oversee that all vehicles meet required standards for maintenance, cleanliness, licensing, safety, and driver etiquette. Ensure drivers are properly licensed, well-groomed, and in appropriate uniform. Drive improvement initiatives with fleet partners.
- EHS & Emergency Handling: Ensure compliance with Environmental Health and Safety (EHS) protocols, especially concerning female employee safety. Implement procedures for emergency response, including handling vehicle incidents.
- Cab/Vendor Allocation & Routing: Utilize the MoveInSync tool to plan routes based on shift rosters, aiming to optimize cost and meet defined service levels.
- Communication Management: Maintain clear two-way communication to avoid missed pickups and service gaps.
- Escalation Handling: Manage real-time escalations, service disruptions, and failed pickups promptly and effectively.
- Transport Cost Efficiency: Monitor and manage operational transport costs, aiming for continuous cost optimization while maintaining service quality.
- Reporting: Generate and share reports including OTA/OTD, No-Show summaries, and any other client-required documentation.
- Central Coordination: Liaise effectively with the centralized THD and tracking teams to ensure smooth operational flow.
Key Skills Required:
- Graduate with 2 to 4 years of experience in managing employee transport for 400–500 staff in a corporate, transport Industry, or similar environment.
- Proficient in Excel with strong communication skills—both written and verbal—in English and the local language.
- Prior experience with MoveInSync or similar transport automation tools is preferred.
- Willing to work in shifts; must be hardworking, proactive, and enthusiastic.
Shubham Vishwakarma
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Full Stack Developer - Averlon