Business Analyst

1. Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring feasibility, capability and bandwidth 2. Manage changes to the project scope, project schedule and project costs using appropriate verification techniques 3. Create and maintain comprehensive project documentation 4. Ability to translate intelligence from data into business language with clearly articulating the approach, impacts and results 5. Understanding of Analytical concepts, tools and its applications 6. Develop a detailed project plan to monitor and track progress 7. Coordinate within the team and stakeholders for the flawless execution of project 8. Ensure that all projects are delivered on-time, within scope and meet the objectives 9. Perform risk management to minimize project risks 10. Ability to multi-task and manage various project elements simultaneously 11. Analyzing existing system documentation to summarize existing system functionality as it relates to the work at hand 12. Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team 13. A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment 14. User Story creation and Gap Analysis 15. User Acceptance Testing Support 16. Good communication skills, with the ability to communicate complex technical concepts clearly to the stakeholders, your peers and management level colleagues

Work with Executives to identify Client needs

- - Interaction with Sales Team to engage in pre-sales and post-sales activities

- Must be excellent in verbal and written communication

- Must be detail oriented in work and focused on results

- Ensure to take appropriate steps to resolve customer's problems

- Audit work orders for accuracy and make corrections if required

Roles and responsibilities:

• Monitor and evaluate customer interactions to ensure consistency and quality in service delivery. 
• Work closely with other departments, such as sales and marketing, to align customer support strategies with overall business goals. Share customer insights to enhance marketing campaigns.
• Synthesize this information into compelling content that addresses customer queries and concerns.
• Effectively convey insights, recommendations, and strategies to both internal teams and clients with exceptional written and verbal communication skills. 
• Advanced proficiency in Excel, including knowledge of functions, pivot tables, and data visualization techniques.
• Strong command of the English language with exceptional writing, editing, and proofreading abilities. Ability to communicate complex ideas clearly and concisely.
• Collaborate effectively with cross-functional teams, gathering requirements and communicating insights in a comprehensible way.
• Design and format presentations to ensure consistency and coherence in messaging.
• Craft compelling and professional presentations using PowerPoint, conveying complex information in a clear and concise manner.
• Collect, analyze, and interpret complex data sets using Excel.
• Create insightful and visually appealing reports and dashboards using Excel functions and pivot tables.
• Willingness to learn and adapt to new AI marketing tools and technologies.

Requirements:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Excel and PowerPoint for data analysis, reporting, and presentation purposes.
• Basic understanding of business processes and operations.
• Ability to work independently and manage multiple tasks simultaneously.

Propel, a leading technology solutions provider, is seeking a dedicated and talented Business Development Executive to join our team. This role primarily focuses on establishing connections with potential clients based in the United States. As a Business Development Executive, you will play a crucial role in driving business growth by effectively communicating with leads, showcasing our offerings, and nurturing client relationships. 

Responsibilities: 

1. Outbound Calling: Initiate conversations with potential clients, engaging them in a professional and persuasive manner. 
2. Lead Follow-up: Follow up on leads generated through various channels, including website inquiries, email campaigns, and marketing events. 
3. Product Presentation: Present the company's products and services to potential clients, highlighting the unique value propositions and addressing their specific needs. 
4. Relationship Building: Nurture client relationships by actively listening to their requirements, providing relevant information, and building trust in our solutions. 
5. CRM Management: Maintain accurate and up-to-date records of client interactions, lead status, and follow-up activities in the CRM system. 
6. Collaboration: Collaborate effectively with the team to ensure a seamless handover of qualified leads and align strategies for maximizing conversions. 
7. Feedback and Reporting: Provide timely feedback to the team on lead quality, campaign effectiveness, and areas for improvement. 
8. Targets and Performance: Meet or exceed weekly and monthly targets for lead conversion, call volumes, and other key performance indicators. 
9. Industry Knowledge: Stay updated with industry trends, competitive offerings, and product knowledge to effectively address client queries and concerns. 
10. Professional Conduct: Uphold the company's reputation by adhering to professional standards, ethical practices, and maintaining confidentiality of client information. 

Requirements: 

1. Experience: Minimum 2 years of proven work experience as a Business Development Executive or in a similar role in sales department, demonstrating a track record of meeting or exceeding targets. Experience in the technology industry will be an added advantage. 
2. Communication Skills: Excellent written and oral communication skills in English, with the ability to articulate ideas clearly and confidently. 
3. Cultural Adaptability: Familiarity with US business culture and the ability to adapt communication style and accent to resonate with US clients. 
4. Persuasion and Negotiation: Strong persuasion and negotiation skills to effectively convert leads into clients and overcome objections. 
5. Time Management: Ability to work independently, prioritize tasks, and manage time efficiently in a high-volume, fast-paced environment. 
6. CRM Proficiency: Proficiency in using CRM software and other relevant tools to manage leads, track interactions, and generate reports. 
7. Shift Flexibility: Flexibility to work during Eastern Standard Time (EST) to accommodate US client requirements and collaborate with the team effectively. 
8. Motivated and Target-Driven: Positive attitude, self-motivated, and target-driven mindset with a passion for achieving and exceeding goals. 
9. Attention to Detail: Strong attention to detail and organizational skills to maintain accurate records and ensure a personalized client experience. 
10. Education: Bachelor's degree in business, marketing or a related field.

Nice to Have: 

1. US Accent Proficiency: Ability to communicate with a US accent, providing an added advantage in engaging with US-based clients. 
2. Technical Aptitude: Basic understanding of technology solutions or the ability to quickly grasp technical concepts to effectively communicate our offerings. 

Business development can be summarized as the ideas, initiatives, and activities that help make a business better.

The target area would be clients looking forward to Digital Marketing services. Hence includes,

• Increasing revenues
• Growth in terms of business expansion,
• Increasing profitability by building strategic partnerships and making strategic business decisions.
• Responsible for prospecting, identifying, and developing business with new customers                              
• Preparing commercials for prospective clients based on the business offering in consultation with the project manager.
• Introduce the new client to the operations team and assist the operations team to work for the new client.
• Competitor analysis: Should be aware of the work being done by the competition and come up with strategies to acquire those accounts.
• Providing management with client/market feedback.
• Ability to identify client needs and decide deliverables for the same.
• Should be self-driven, target-oriented, and passionate

Role Business

• Industry Type IT
• Functional Area Sales & Business Development
• Employment Type Full Time, Permanent
• Role Category BD / Pre Sales

Education

• UG: Any Graduate
• PG: Any Postgraduate
• Doctorate: Doctorate Not Required

• Develop new business opportunities with potential customers at all stages of the sales cycle to include targeting, prospecting and presenting business propositions.
• Should be able to understand manage and interpret customer requirements. 
• Work with team to develop proposals that speak to the clients’ needs, concerns, and objectives. 
• To meet prospective clients and give presentations on the company's services to clients. 
• Build and deepen client relationships through proactively suggesting new ideas and opportunities add value to our client’s businesses 
• Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials.
• Establish a good relationship with prospective clients, closures of sales for revenue generation. 
• Communication with clients (after-sales) to maintain the client-relationship

Desired skills:

1. Strong work ethic, highly organized, and a self-starter
2. Excellent written, verbal and interpersonal skills 
3. Detailed and multi-task oriented
4. Mission-driven and highly entrepreneurial mindset
5. At least 3 years of sales and business development experience in the software industry

Designation Business Analyst

Work Location Mumbai

Reports to Team Leader

About You:

• A Graduate or Post Graduate in Engineering/ Computer science or holding any diploma in computer science/IT.
• A self-starter/team player who is excited to work in a fast-paced environment with an ability to multi-task and work independently with minimal supervision.
• Should have 2+ years of Business Analysisexperience preferably on a product-based company.
• Must have exposure on working with industry trends and MVC architecture.
• Must possess excellent communication skills in English.

About the JOB

• Involved in the design or modification of business systems or IT systemsTo Collaborate with engineering leads and senior architects to create and design various applications for the company.
• Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs.
• Gathers, documents, and analyzes business needs and requirements.
• Developing technical solutions to business problems, or to advance a company'ssales efforts, begins with defining, analyzing and documenting requirements.