Business Analyst

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

Strong Lead / Manager - Product Design (UI/UX) Profile

Mandatory (Experience 1): Must have 5+ years of experience in UI/UX design

Mandatory (Experience 2): Must have hands-on experience across the full product design lifecycle — from rapid prototyping through final hand-off — for both web and mobile applications

Mandatory (Experience 3): Must have 1+ year of experience in team leading with managing and overseeing design for high-impact consumer products

Mandatory (Skill 1): Must have exceptional UI skills combined with deep mastery of UX, with demonstrated ability to deliver world-class visual and interaction design across web and mobile platforms

Mandatory (Skill 2): Must have proven expertise in building and evolving scalable design systems and UI patterns that ensure brand parity and consistency across platforms

Mandatory (Skill 3): Must have proficiency in industry-standard tools — Figma, Principle, and Adobe Suite

Mandatory (Stakeholder Management): Must be comfortable partnering directly with C-suite / executive leadership, Product, and Engineering leaders — with the ability to clearly articulate complex design challenges to non-design stakeholders and influence product direction through user-centric logic and data-driven insights

Mandatory (Portfolio): Must have a comprehensive portfolio showcasing elite visual design, design system work, and evidence of leading teams and solving large-scale product problems for consumer products

Mandatory (Education): Must hold a formal degree in Design (HCI, Interaction Design, Visual Communication, or equivalent) from a premier global institution / Tier-1 design college

Mandatory (Company) - B2C product companies

Location: Remote

Type: Full-time

Experience: Minimum 2+ years

Start Date: Immediate

About the Role

We are looking for an experienced driven Outreach Specialist with a strong background in outbound appointment setting for digital marketing agencies. The ideal candidate has hands-on experience setting appointments for digital agencies providing services like Meta (Facebook) Ads and Google Ads, and has worked with international clients across various time zones.

You’ll be responsible for identifying, qualifying, and booking high-quality appointments with potential clients via email, LinkedIn, Instagram DMs, SMS, and other creative outbound channels.

Key Responsibilities

• Perform targeted outreach via LinkedIn, email, Instagram, SMS, and other platforms to generate qualified appointments.
• Build and maintain outbound prospecting funnels, systems and sequences.
• Craft and personalize outreach messages that resonate with business owners and decision-makers.
• Follow up with prospects using a multi-channel approach to increase show-up rates.
• Manage and update CRM tools (e.g. GoHighLevel, or similar).
• Collaborate closely with sales and marketing teams to align messaging and target market.

✅ Requirements

• Minimum 2+ years experience in a digital marketing agency (MUST HAVE).
• Proven track record of booking appointments for digital marketing services.
• Strong understanding of digital marketing services and how to position them.
• Experience handling outreach in international markets (USA, UK, Canada, Australia, etc.).
• Proficient in using tools like LinkedIn Sales Navigator, Lemlist, Instantly, Hunter.io, Apollo, GoHighLevel, etc.
• Excellent written and spoken English.
• Strong communication and persuasion skills.
• Highly organized, self-motivated, and goal-driven.

No freshers. No exceptions.

Must Have:

• Previous experience in business development within digital agencies, with a focus on lead generation, performance marketing, and paid media.
• 2+ years experience in a digital marketing agency

Preferred Qualifications

• Understanding of appointment show-up and closing funnel metrics.
• Comfortable working with KPIs and weekly targets.

Compensation

• Bonuses for hitting targets
• Long-term growth opportunity

How to Apply

Send the following to :

• Resume / CV
• Brief cover letter explaining your experience with Business Development, outreach & appointment setting for digital agencies

Responsibilities:

·       Conduct keyword research to identify high-volume, relevant keywords that align with our business goals.

·       Optimize website content (including title tags, meta descriptions, headings, and body copy) for target keywords and search engine algorithms.

·       Perform technical SEO audits to identify and fix website issues that are hindering search engine ranking.

·       Build high-quality backlinks to our website through strategic outreach and content marketing initiatives.

·       Monitor website traffic and analyze key SEO metrics using Google Search Console and Google Analytics.

·       Stay up-to-date on the latest SEO trends and algorithm updates.

·       Generate reports and present SEO findings and recommendations to stakeholders.

·       Collaborate with content creators, web developers, and marketing teams to ensure a holistic SEO approach.

Qualifications:

·    2+ years of experience in SEO

·     Proven track record of success in increasing website traffic and organic search rankings

·    Strong understanding of on-page SEO, off-page SEO, and technical SEO best practices

·    Experience with keyword research tools (e.g., SEMrush, Ahrefs)

·    Proficiency in Google Search Console and Google Analytics

·    Excellent analytical and problem-solving skills

·    Strong written and verbal communication skills

·    Ability to work independently and manage multiple projects simultaneously

Job Description: SALESFORCE SENIOR DEVELOPER

Simpliigence is a CRM Consulting Company, and our leadership team has been involved with more than 2000 CRM projects. We have worked with over 75 Fortune 500 CRM Transformations; we have over 20+ proven solutions and we believe in business outcomes.

As Salesforce Registered Consulting Partner, we offer a vast range of salesforce marketplace products from website integration, document generation, application integration. Some of our experiences are in Apttus, Conga, Formstack, Field Service Lightning (FSL), ServiceMax, MuleSoft, Informatica, UX and Mobile/iOS development.

Our primary focus is on helping small and medium businesses to use CRM technologies (like Salesforce.com) for improving their business results across sales, online commerce, customer service and marketing. For business looking towards automating their routine, repetitive manual tasks, we also offer Robotic Process Automation (RPA) solutions by deploying specific task-oriented “Bots” that are efficient and simple to handle.

With Simpliigence, you will be getting a chance to learn and grow faster than the current pace. We look forward to have people who are enthusiast on what they love to do. A complete remote work environment from the start we look forward to maintain and improve the same.

Our global HQ is in New Jersey, USA and our delivery center is in India. We are rapidly expanding to other geographies in APAC and Europe.

Responsibilities

• Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
• Analyze complex business and technical requirements, with regard to their impact on existing systems and environments, to produce a thorough business and system design.
• Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
• Understand the business needs of internal customers and provide comprehensive solutions for such needs.
• Develop coding standards and provide guidance to software developers.
• Participate in cross functional team communication and knowledge sharing activities.
• Work on complex projects with minimal guidance from managers.
• Fulfill technical lead role on large projects and coordinate development activities.
• Work with requirement owners to estimate and prioritize user system requests.
• Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
• Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
• Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead)
• Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
• Drive user adoption and best practices to further the long-term success of the system through training and support (as needed)
• Maintain system health checks,
• Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.

Requirements:

• Bachelor's degree in computer science, engineering, or information technology
• Minimum of 3 years of hand-on Salesforce development experience
• Extensive technical experience with Salesforce in the following capacities:
• Gap analysis, solution design, configuration, and development
• Integrating Salesforce with other applications using web services and other technologies
• Use of APIs, Apex, Triggers, Flows, Lightning, to develop extensions to native functionality.
• Good to have experience in FSL.
• Implementing platform end-to-end, including data conversion and post-production support and troubleshooting
• System administration, including user management, environment planning, and workflow, approval, and message configuration.
• Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
• Experience with Agile Project methodology and familiarity with JIRA.

Overview

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.

We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.

Why Telstra?

• We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
• International presence spanning over 20 countries.
• We are one of the 20 largest telecommunications providers globally and the largest telecom provider.
• At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.

Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!

Our GBS team

The mission of the Global Business Services (GBS) unit is to leverage talent, technology and partnership to create growth, value, innovation and differentiation via a service mindset. 

Our focus is to deliver great experiences, to simplify and innovate, and drive Telstra’s profitability across a global operating footprint.

The role with us

As a Senior Software Engineer, you thrive on understanding and translating customer needs into new products and capability. You apply deep technical expertise and experience in software application layer solutions, to develop and deliver scalable design blueprints across the end-to-end software development life cycle. Your continuous learning and improvement mindset, collaboration and influencing skills are critical to success in this role.

What you'll work on

As a Software Engineer, you will be working on development project which will be based on API transitions, API Management ,API Monetization engine (based on Java, Springboot & AWS) and high traffic transactions.

Key responsibilities

As a Senior Software Engineer, you apply deep experience and technical know-how in the Software Engineering domain with-

• 7-10 years of experience

• Design, build and maintain multiple complex software application technologies and their interaction with Telstra processes and systems

• Develop innovative software that maintains data/network security management, and leverage set processes to reduce the time between commission and production

• Authentically engage with and influence a multi-stakeholder landscape to translate customer needs into leading-edge software application products, services or systems that meet Telstra’s time, cost and quality standards 

• Collaborate with team members and key stakeholders, seeking support, direction and buy-in to gather deep insights about the challenges and opportunities of our software application technologies and platforms

• Significantly contribute to continuous improvement initiatives of our systems and processes, to help define ‘best practice’ corporate testing standards and drive improved outcomes (e.g. productivity, customer experience and/or profitability)

• Lead initiatives or components of initiatives in line with the strategic direction of your team/mission, that have a significant degree of impact to the function or cross-functionally

• Take ownership of your own actions and decisions to drive positive outcomes within your team/mission, and provide guidance to more junior engineers in order to support their development and contribution to team/mission outcomes 

Why join us?

The work is complex and challenging, but will put you at the forefront of technological change as it happens and offer you career experiences you won’t find anywhere else.

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We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate. 

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

• Create and lead innovative programs, software, and analytics that drive improvements to the availability, scalability, efficiency, and latency of the application
• Work with Directors to define and execute technical strategy and arbitrate technical processes and decisions.
• Work with development teams to guide future technology choices and foster cross-team collaboration
• Work across all teams to help define and clarify requirements, explore technical feasibility, and help define product directions and plans.
• Work closely with product & engineering leaders and tech leads to turn requirements into actionable plans that teams can understand.
• Define, Refine & Develop POCs in quick turnaround time and demonstrate the same to all stakeholders effortlessly
• Embed with teams from time to time to write code, provide technical guidance, etc.
• Very deep knowledge of the entire tech stack. Excellent understanding of the entire SDLC.
• Provides a multiplier effect in getting stuff done.
• Acts as SME for the team or product area within the Engineering organization and for cross-functional organizations as well.
• Teaches others why new features are important. Good understanding of customer use cases.

• A Bachelor's degree in any technical discipline
• Minimum 5 years of experience administering AEM applications
• Build management using Bamboo/Jenkins or relevant tech
• Configuration and Release management
• Design and build enablement
• Good communication skills

Roles & Responsibilities:

• Develop test plans, test environment and test scenarios for new product features
• Improve test efficiency by adapting an automated approach 

Requirements:

• Should have 1-3 years of IT experience in software testing/automation
• Should have a bachelor’s/master’s degree in engineering/technology from a reputed college/university
• Strong communication skills, both verbal and written
• Should be a good team player who enjoys collaborating with others 

Technical Skills:

• Proficiency in a scripting language, such as Python, Shell Scripting
• Experience in JavaScript test automation frameworks – Protractor/Selenium/TestNG (Primary)
• Experience in developing Continuous Integration pipelines using Jenkins and GitHUB Actions
• Experience with Source control such as GitHUB
• Experience in working with Postgres, Oracle , SQL DB
• Experience in Docker and any other containerization platform.

Desirable Skills:

• Familiarity with the following is a bonus:
• ​​​​​​​NodeJS and npm    
• Jmeter and Groovy Scripting
• Experience in working with SCXML and VXML
• Experience in Contact center industry is added advantage

• Providing recommendations tied to analysis and assessment of credit risk
• Presenting analysis, findings, and recommendations to managers, especially findings that involve a borrower’s ability to repay
• Keeping up to date with the company’s lending protocols
• Reconciling credit files and identifying discrepancies and variances
• Developing and preparing spreadsheets and models to support analysis of new and existing credit applications

Desired Candidate Profile

• 6 months to 3 years credit underwriting experience
• Strong proficiency in MS Office and general computer use
• Ability to effectively manage competing deadlines for projects in a high-pressure work environment, with varying degrees of supervision
• Strong attention to detail and ability to notice discrepancies in data
• Impeccable understanding of credit report analysis, bank statement analysis, financial statements, etc

• This position will support the evening shift
• Mon to Sat: 6PM – 12 midnight
• All Sundays: 1PM – 10PM
• There will be no weekly off