Lead Business Operations (Online & Offline Retail)

Role Proficiency:

Leverage expertise in a technology area (e.g. Java Microsoft technologies or Mainframe/legacy) to design system architecture.

Knowledge Examples:

• Domain/ Industry Knowledge: Basic knowledge of standard business processes within the relevant industry vertical and customer business domain

1. Technology Knowledge: Demonstrates working knowledge of more than one technology area related to own area of work (e.g. Java/JEE 5+ Microsoft technologies or Mainframe/legacy) customer technology landscape multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability. Consider low level details such as data structures algorithms APIs and libraries and best practices for one technology stack configuration parameters for successful deployment and configuration parameters for high performance within one technology stack
2. Technology Trends: Demonstrates working knowledge of technology trends related to one technology stack and awareness of technology trends related to least two technologies
3. Architecture Concepts and Principles: Demonstrates working knowledge of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements data architecture deployment architecture architecture governance
4. Design Patterns Tools and Principles: Applies specialized knowledge of design patterns design principles practices and design tools. Knowledge of documentation of design using tolls like EA
5. Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end-to-end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.)
6. Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets capacity planning tools etc.)
7. Project Management: Demonstrates working knowledge of project governance framework RACI matrix and basic knowledge of project metrics like utilization onsite to offshore ratio span of control fresher ratio SLAs and quality metrics
8. Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. TCP estimation model) company specific estimation templates
9. Working knowledge of industry knowledge management tools (such as portals wiki) company and customer knowledge management tools techniques (such as workshops classroom training self-study application walkthrough and reverse KT)
10. Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications)
11. Requirement Gathering and Analysis: Demonstrates working knowledge of requirements gathering for ( non functional) requirements analysis for functional and non functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) and requirements management tools (e.g.MS Excel) and basic knowledge of functional requirements gathering. Specifically identify Architectural concerns and to document them as part of IT requirements including NFRs
12. Solution Structuring: Demonstrates working knowledge of service offering and products

Additional Comments:

Looking for a Senior Java Architect with 12+ years of experience. Key responsibilities include:

• Excellent technical background and end to end architecture to design and implement scalable maintainable and high performing systems integrating front end technologies with back-end services.

• Collaborate with front-end teams to architect React -based user interfaces that are robust, responsive and aligned with overall technical architecture.

• Expertise in cloud-based applications on Azure, leveraging key Azure services.

• Lead the adoption of DevOps practices, including CI/CD pipelines, automation, monitoring and logging to ensure reliable and efficient deployment cycles.

• Provide technical leadership to development teams, guiding them in building solutions that adhere to best practices, industry standards and customer requirements.

• Conduct code reviews to maintain high quality code and collaborate with team to ensure code is optimized for performance, scalability and security.

• Collaborate with stakeholders to defined requirements and deliver technical solutions aligned with business goals.

• Excellent communication skills

• Mentor team members providing guidance on technical challenges and helping them grow their skill set.

• Good to have experience in GCP and retail domain.

Skills: Devops, Azure, Java

Must-Haves

Java (12+ years), React, Azure, DevOps, Cloud Architecture

Strong Java architecture and design experience.

Expertise in Azure cloud services.

Hands-on experience with React and front-end integration.

Proven track record in DevOps practices (CI/CD, automation).

Notice period - 0 to 15days only

Location: Hyderabad, Chennai, Kochi, Bangalore, Trivandrum

Excellent communication and leadership skills.

Strong Ad Operations Profiles

Mandatory (Experience 1) – 1+ years of hands-on experience in Digital Ad Operations or Programmatic Advertising.

Mandatory (Experience 2) – Practical exposure to DSPs and DV360 for campaign setup, execution, optimization, and reporting.

Mandatory (Experience 3) – Strong understanding of LinkedIn, Meta, and Facebook Ads platforms; ability to coordinate campaign execution per media team plan.

Mandatory (Experience 4) – Proficiency in DoubleClick Campaign Manager (DCM) or similar 3rd-party ad servers for trafficking and tag management.

Mandatory (Experience 5) – Ability to perform QA testing of creative assets, troubleshoot delivery issues, and ensure tracking accuracy.

Mandatory (Experience 6) – Skilled in Excel-based reporting, reconciliation, and campaign data analysis.

Mandatory (Company) – Must have worked in a digital media agency or AdTech environment executing live campaigns.

About CodeRound

CodeRound is an AI-powered hiring solution that enables talent acquisition teams at top product startups to screen and identify the best tech and AI talent. Our platform conducts fast AI-driven technical and AI pipeline interviews, helping companies go from interview to hire in just 7 days, with an industry-leading interview-to-offer ratio of 6:1.

We are growing rapidly and are looking for a Technical Recruiter to help us scale our internal team and ensure top-quality candidate experiences.

Role Overview

As a Technical Recruiter at CodeRound, your primary responsibility will be to screen and engage candidates for both our internal roles and those moving through our AI interview platform. You’ll play a key role in qualifying talent, coordinating interviews, and supporting smooth communication between candidates, hiring teams, and our platform.

This is a high-impact role where you’ll work closely with the founders and product team to shape the future of AI-powered hiring.

Key Responsibilities

• Screen and qualify candidates for our team.
• Conduct initial phone calls and follow-ups with candidates to assess fit and interest.
• Coordinate interviews, track candidate progress, and ensure a smooth hiring experience.
• Collaborate with internal teams to understand role requirements and hiring priorities.
• Maintain accurate candidate data in our internal tools and applicant tracking systems.
• Support customer relationships with timely updates and basic account coordination.
• Act as a friendly and professional point of contact for candidates and clients.
• Work closely with the sales and operations teams to improve hiring workflows.
• Ensure an exceptional candidate and client experience at every stage of the funnel.

What We’re Looking For

• 0–3 years of experience in technical recruiting, sourcing, or talent coordination.
• Strong communication skills—you're confident on calls and clear in writing.
• Familiarity with tech roles and the basics of engineering hiring.
• Organized and detail-oriented with the ability to manage multiple candidates at once.
• Experience with ATS tools, CRMs, or recruiting platforms is a plus.
• Comfortable working in a fast-moving startup environment.
• Bonus: Experience working with hiring platforms or recruiting for B2B SaaS or AI startups.

Why Join Us?

• Be part of a fast-growing AI startup revolutionizing interviewing.
• Work directly with experienced founders and a high-performance team.
• Competitive salary + performance-based incentives.
• Flexible hybrid work environment with opportunities for rapid growth.

If you're a people-first recruiter who loves working with top tech talent, we’d love to hear from you! Apply now and help us build the future of AI-driven hiring.

Job Title: Sales & Customer Support Executive (Voice Process)

Company Brand Name: BikeFixup

Location: Faridabad

Work Mode: Work from Office

Working Days: 6 Days a Week (Rotational Off)*

Key Responsibilities:

Sales Responsibilities:

Achieve monthly sales targets for memberships.

Conduct outbound and inbound calls to pitch plans and convert inquiries into sales.

Provide detailed product knowledge and promote BikeFixup’s services effectively.

Maintain and update lead databases, ensuring timely follow-ups.

Prepare daily/weekly sales reports and analyze customer feedback.

Collaborate with the operations team for seamless service delivery.

Customer Service & Support Responsibilities:

Handle customer inquiries and resolve issues promptly with a professional attitude.

Ensure customer satisfaction by providing clear, accurate, and empathetic communication.

Assist customers in booking services and guide them through the process.

Address complaints or concerns and escalate unresolved issues to the appropriate team.

Follow up with customers post-service to ensure a high level of satisfaction and identify areas for improvement.

Qualifications & Skills:

Education: Minimum graduates preferred.

Experience: Minimum 1 year in sales or customer service roles with excellent communication skills.

Skills:

Strong communication skills in Hindi & English.

Persuasive abilities and a target-driven mindset.

Empathy and problem-solving skills for customer support.

Basic computer knowledge for lead tracking and reporting.

Benefits:

Fixed salary + performance-based incentives.

Training and growth opportunities in a premium two-wheeler service brand.

Opportunity to build a rewarding career in a fast-growing industry.

Your Impact:

•                 Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards

•                 Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design

•                 Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements

•                 Guides the performance tuning and scalability of the ecommerce solution

•                 Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

•                 1-3 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years

•                 If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.

•                 Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality

•                 Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications

•                 Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps

•                 Collaborate with architect to define implementation processes and quality gates and standards

•                 Identifies risks and issues, and help monitor them

•                 Guides the development of reference and resource materials

•                 Mentors developers in improving their platform knowledge and development skills

•                 Communicate technical design to the developers and help/guide them in the implementation

•                 Participates in Agile sprints

Set Yourself Apart With:

•                 eCommerce platform certification

𝗝𝗼𝗯 Description:-

This is a full-time on-site role for a Sales Manager . The Territory Sales Manager will be responsible for communication with clients, sales activities, customer service, training, and sales management.

1. Business Development :

• Devise effective territory sales and marketing strategies.

• Professionally handle incoming requests from customers within

defined territory.

• Generate new business leads or opportunities based on

similar/existing solutions provided to customers.

• Thoroughly and effectively gather customer information.

• Maintain a balance between company policy and customer

benefits.

• Continuously evaluate and identify opportunities to drive process

improvements.

• Present products and services to prospective customers.

• Perform product demonstration.

• Active participation in tender.

• Early engagement with PSU & private customers for requirement.

• Achieving assigned territory business target.

• Implementing effective strategies to maximize profitability.

• Effectively handling customer negotiation to ensure maximum

order value & profit with favorable T&C to the organization.

• Payment follows up

2. Customer Relationship :

• Knowledge of Support/Communication etiquettes for general day

to day client communication.

• Communicate with client for ongoing Issues / Product Trainings.

• Administer regular feedback from the customer for product

improvement.

• Working with a team or individually to enhance customer

experience and solve grievances.

3. Data Management :

• Work on Supports in-house tasks like updating timesheet, prepare

Weekly Reports etc.

• Opportunity Follow up and Update in CRM System with precise

order closing details (e.g., time & amount).

• Prepare and submit reports weekly/monthly MIS reports to the

Regional Manager.

• Ensure accurate opportunity/customer details to be entered in CRM

System.

4. Business Analysis :

• Analyze data to find the most efficient sales methods.

• Discover sales opportunities through market research.

• Participate in industry or promotional events (e.g., trade shows) to

cultivate customer relationships.

• Monitor competition within assigned region.

Qualifications :

Minimum 3-8 years + of experience in the industry.

Experience in Technical sales like AVEVA system platform, IIOT, Wonderware ,Industry 4.0 preferable.

Ability to travel when required.

• Write well designed, testable, efficient code by using best software development practices
• Create website layout/user interface by using standard HTML/CSS practices
• Integrate data from various back-end services and databases
• Gather and refine specifications and requirements based on technical needs
• Create and maintain software documentation
• Be responsible for maintaining, expanding, and scaling our site
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• Cooperate with web designers to match visual design intent

W2 Sales Job Responsibilities:

• Maintain the database of candidates along with all follow-ups related information

• Posting vacancies on portals. Match the profile of the candidate on technical grounds

• Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.

• Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.

• Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.

• Ensure the target is met in terms of required submittals daily as well as required number of placements

• Should be able to generate Leads by cold calling to acquire a new direct client.

• Understanding their requirement and clearly articulating the resume and formatting it as required.

• Communicating with the consultants daily and update about submissions and interviews.

Perks and Benefits:

• Healthy & Hygienic work environment

• Very competitive Salary with Attractive Incentives

• Casual Leaves, Sick Leaves

• Rewards and Recognition

• Performance Bonus

Skills Required

• Must demonstrate exceptional verbal and written communication skills
• Must demonstrate ability to communicate effectively at all levels of the organization
• Proven ability to design and implement new processes and facilitate user adoption.
• Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
• Strong understanding of Salesforce.com best practices and functionality
• Strong data management abilities
• A documented history of successfully driving projects to completion
• A demonstrated ability to understand and articulate complex requirements
• Experience with nonprofit processes preferred
• Previous experience working in a SCRUM or agile environment preferred

Organizational Alignment

• Reports to the Senior Manager of Business Systems
• Supports full Sales and Sales Operations staff