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- Develop and execute end to end projects and programs central to building a fast-paced high growth startup.
- You'll report to our founders and work closely with members of the leadership team.
- Should have exp. in working and collaborating with colleges/universities PAN Indian and Internationally
- If you are looking to build a career working with multiple teams and stakeholders by driving things centrally, then we should talk.
- We are hiring for multiple positions. An ideal candidate should have 3-6 years of experience. Preferred candidate should have experience in consulting + startup.
UpSkillz Tech is a higher education organization providing accountable and industry- integrated education. We are a premier and one-of-its-kind higher education program in India to implement an outcome-based fee model versus an admission-based fee model for our students.
While keeping our skin in the game, at UpSkillz, we strive to deliver best-in-class education to students to make them successful for their professional career. We work on an asset-light model - partnering with UGC/AICTE approved colleges and universities - to provide industry- relevant and futuristic education leveraging technology.
UpSKillz is working to bridge the skill gap that prevails in what higher education teaches and what the industry actually demands. We aim to create higher education more accountable, pragmatic, and tailored to corporate requirements.
Expectations From The Role
- Act as a central POC to design, drive and execute projects from the Founder's office.
- Take complete ownership of assigned projects - which have a direct impact and coordinate end to end.
- Maintain key internal and external stakeholder relationships. Own strategic relationship with external stakeholders including investors
- Identify gaps and roadblocks that functions/teams are struggling with and troubleshoot them.
- Build systems and processes to run a smooth engine across multiple functions/teams.
- Define the key metrics (KRAs and KPIs) of different functions and make sure they are being completed as per the set targets.
- Plan out an approach/analysis strategy (data + qualitative) to infer underlying trends/actions specific to a program.
- Build high-quality reports and deducing insights from the same.
- Ability to work with cross-functional teams and resolve escalations.
- Review all the student feedback received from various sources.
- Market research competitor analysis to identify threats and opportunities.
- Analyze consumer behavior and determine student personas.
- Identify opportunities to reach new market segments and expand market share.
- Monitor competition (acquisitions, pricing changes, and new products and features.
- Understanding the student behaviour and gathering insights to suggest improvements in the product/programs.
- 3-6 years in a business or executive management/consulting roles, organizing and directing multiple teams and departments.
- Must have worked in a fast-paced growing technology startup and consulting experience
- Should have exp. in working and collaborating with colleges /universities
- Ability to share and seek feedback across functions
- Well versant with people/talent challenges and ability to manage the same in a high growth- stage startup.
- Extraordinary communication skills - written and verbal
- Extremely versatile, dedicated to efficient productivity with experience in planning and leading strategic initiatives
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We are looking for a "Customer care Executive" to join our team.
Preferred: Female
Preferred languages: English, Hindi, Telugu
Roles and responsibilities :
1. Manage incoming phone calls.
2. Handle customer complaints, and provide appropriate solutions.
3. Keep records of customer interactions, and process customer accounts.
4. Excellent communication and presentation skills.
5. Ability to multi-task, prioritize, and manage time effectively.
6. Maintaining a pleasant working environment for your team.
Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)
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Experience Level: 2 – 7 years
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Passionate about technology and developing Web Applications to solve real-word challenges.
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Bachelor's degree 3+ years in Business, Sales, Marketing or Technology
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Minimum of 6 months - 2 year+ experience in sales, business development or similar role
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Experience in full sales cycle including deal closing
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Demonstrated sales success
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Strong negotiation skills
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Strong written and verbal communication and presentation skills
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Proficient in working on excel, powerpoint, googlesheets
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