Logistics and Dispatch Manager

Key Responsibilities

Handle export documentation in compliance with Indian customs regulations, specifically for apparel shipments

Prepare and verify documents such as:

Commercial Invoice

Packing List

Shipping Bill

Bill of Lading / Airway Bill

Certificate of Origin

Coordinate with freight forwarders, CHA (Custom House Agents), and transporters for smooth shipment execution

Ensure timely clearance of shipments and adherence to export timelines

Maintain accurate shipment records and documentation for audits and compliance

Track shipments and update internal stakeholders on status

Resolve shipment-related issues (delays, documentation errors, customs queries)

Work closely with internal teams (production, sales, warehouse) to align dispatch schedules

Required Skills

Technical Skills:

Strong knowledge of export procedures and Indian customs regulations

Experience in apparel export documentation

Familiarity with logistics processes (air/sea shipments, incoterms)

Good working knowledge of MS Excel, Word, and email communication

Experience with ERP systems is a plus

Core Skills:

Good written and verbal communication in English

Attention to detail (critical for documentation accuracy)

Problem-solving ability

Time management and ability to meet deadlines

Preferred Experience

Prior experience in a similar shipping/logistics role within an export-oriented company

Hands-on coordination with CHA, freight forwarders, and customs

Handle end‑to‑end export and import operations, including documentation, customs compliance, freight booking, shipment coordination and banking procedures, ensuring timely & accurate movement of goods.

Key Responsibilities:

• Manage all export documentation (Commercial Invoice, Packing List, Bill of Lading, COA/COO, Shipping Bill, etc.) and bank submissions.
• Handle import documentation, including LC applications, E‑Way bills, indemnity bonds, and customs clearance coordination.
• Coordinate with freight forwarders, CHA, shipping lines, transporters, factory staff, CFS/ICD operators.
• Track shipments, follow up on duty drawback/realization certificates, ensure compliance with trade regulations and renewal of IEC, RCMC, LUT/UIN as needed.
• Maintain accurate export/import records (physical & digital), track transaction status, and liaise with banks & clients for settlements.

Requirements:

• Bachelor’s degree (Logistics/International Trade/Related) or Diploma in Export–Import Management.
• 5–6 years hands‑on export/import operations & documentation experience.
• Strong knowledge of customs regulations, documentation, DGFT / ICEGATE procedures.
• Proficiency in MS Office and digital transaction handling.
• Excellent communication, coordination, organizational, and time‑management skills.

Logistics:

- Daily freight rate Update to concerned departments.

- Negotiation of Ocean freight rate and arrange Quotation

- Booking Vessel and Container

- Daily Shipment status updation on excel sheet

- Monitoring the Lift on and Lift out of containers

- Monitoring daily Containers stuffing

- Monitoring the movement of export documents

- Co-ordination with operations team, CHA and Forwarder

- Tracking the shipment till delivery at destination

- Third party agency certifications & coordination

- Monitor freight & transportation invoices & coordinate on the same with Accounts department, CHA,

Forwarder, Vendors

- Reporting and tracking additional local charges

- Handling trouble shooting situations

- Miscellaneous routine tasks

- Follow up with Forwarders for release of D.O & container bookings etc.

- Prepare and maintain daily/Weekly & Monthly MIS Report

Reporting/Filing:

Conduct periodic reporting of all activities

- Manage documentation, filing, and record-keeping

Ad-hoc Activities:

- Assist in Ad-hoc activities

- Preparing reports - as required by Reporting Manager / Directors/ MD

- Develop and update Standard Operating Procedures (SOPs)

- Periodic logistics related visits, & meeting with vendors, CHA, forwarders as & when required by Reporting

Manager for smooth work

Working Relationship:

- External: Customers, Suppliers, and Service Providers

- Internal: Directors, Managing Director Reporting Manager, Assistant, employees from other departments, and

colleagues within the same department

KNOWLEDGE & EXPERIENCE

List educational requirements to qualify for

this position, including Specific Degrees,

Technical Training, Post-High School Course

Work, Field of Study, etc. Any licenses/

Certifications

- Sex: Male

- Age: 25-40 years

- Qualification: Any Graduate and Diploma holder

-

Ideal Experience/ Knowledge

Please list any other key attributes such as

knowledge, skills, or abilities crucial to

fulfilling the position’s duties.

- Post Qualification Experience: 4-5 Years

- Industry Experience: Shipping Line/ Forwarder/CHA

- Advanced skills in Excel and MS Office

- Ability to provide accurate and timely reports to the Reporting Manager and

Directors Experience in implementing company policies and procedures

- Skilled in document management and official correspondence

- Strong communication skills · Excellent interpersonal abilities, with

experience interacting with various levels of staff

- Effective time management and reporting skills

- Strong attention to detail

Hello,

Greetings for the day !!!

We are hiring "Operations & Logistics Executive" for one of the UK based online marketplace @ Bangalore !!!

Position: Operations & Logistics Executive

Introduction:

• It is an online marketplace which offers a refreshing new way to search and order fresh, authentic, and healthy home cooked food. 
• It offers a unified way for foodies to find home cooked food and a simple, intuitive way of selling home food for chefs.
• The service is live across the UK and is entering the Indian market

Below are details of the role:

• The operations person will work alongside both internal and external suppliers to ensure smooth and efficient operations
• Manage stock levels, ensure deliveries are dispatched on time
• Manage the working relationship with our logistics provider
• Monitor the routes and ensure they are being run most optimally while holding our logistics provider accountable for any delayed/missed deliveries
• Act as the operational contact between local operations, suppliers, and the logistics companies
• Good communicator in English, Kannada and Hindi

Experience: 2+ years

Work Mode: Hybrid

Working Days: Monday to Friday

Working Shift: General Shift

Location: HSR Layout, Bangalore

Thank You & Regards,

Shraddha Kamble

• Developing and communicating shipment schedules.
• Liaising with vendors and carrier services to coordinate logistics and timelines.
• Assisting customers and resolving shipment issues and complaints.
• Preparing and maintaining shipment paperwork, records, and digital databases.
• Collect shipping data from various websites/documents and enter in the database system.
• Create spreadsheets with extracted data without mistakes.
• Verify / Analyze data by comparing it to source documents, update existing data
• Performing additional duties as needed.
• Prepare daily reports/summaries and send it to Managers / TLs / Clients etc.
• Good typing/communication skills.

What you need to have:

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience