Logistics and Dispatch Manager

Need a Native Latin American Candidate only.

● Candidate must have an Ecommerce background.

● Candidate should speak Spanish fluently.

● Should be strong in Supply Chain

● Need candidates from 3 PL only

● Candidate should have Minimum of 8+ years of progressive experience in warehouse, distribution, or logistics management, with at least 5 years in a senior management or director-level position.

● Salary will be 70 k USD to 85 k USD Fixed.

Company Description

First Connect Worldwide is a licensed freight broker company delivering comprehensive transportation and logistics services across the USA. Originally established with the mission to provide innovative and high-quality transportation solutions, the company is recognized for its excellent service and commitment to customer satisfaction. With over a decade of experience, First Connect Worldwide ensures safe and efficient shipping procedures regardless of shipment size or destination. Trusted by customers and associations such as The Intermodal Association of North America, the company continues to set a benchmark in logistics and freight brokerage services. A dedicated team of well-trained professionals prioritizes client needs to ensure consistent excellence in every shipment.

Role Description

This is a full-time on-site role for a Senior Dispatch Coordinator located in Noida. The Senior Dispatch Coordinator will oversee daily dispatch operations, coordinate with drivers and clients to ensure timely and efficient shipment scheduling, and manage real-time updates for optimal delivery performance. Responsibilities include maintaining clear communication between teams, addressing customer inquiries, monitoring shipments, and ensuring compliance with regulations. The role involves multitasking in a fast-paced environment to meet and exceed customer expectations.

Qualifications

• Proficient Dispatching and Data Entry skills to ensure seamless scheduling and accurate record-keeping.
• Strong Communication skills and a commitment to Customer Service excellence for effectively addressing client and driver needs.
• Demonstrated ability as a Skilled Multi-tasker who can manage multiple tasks and workflows efficiently.
• Organizational and problem-solving skills to handle high-pressure scenarios and create effective resolutions.
• Familiarity with logistics operations and transportation regulations is a plus.
• Proficiency in using dispatch and logistics management software is an advantage.

• Looking for candidates with good experience in a manufacturing firm with logistics / transportation functions
• Need experience with transport cost sheet along with logistics planning.
• Basic knowledge about transport management system, different truck types, transport automation and technology is essential

• He/She will be responsible for diagnostics in transportation and focusing on zero based clean sheet costing for transportation lanes
• He/She will solve transport / logistics cost sheet in logistics domain

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

Position: Supervisor - Logistics

Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)

Payroll: Randstad

Candidate Profile

• 2 to 5 years of Experience.

• Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.

• Candidate should be from Logistics background with sound understanding of local and interstate Transportation.

• Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.

• Well versed with documentation involved in domestic transportation.

• Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).

• Skills required – problem solving, negotiation

• Computer Knowledge is must

Job description

• Manage contract vehicles and hire vehicles from market for day to day operations.

• Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.

• Responsible for timely packaging and movement of material.

• Meeting with clients/site visit to understand the requirements.

• Prepare route plan as per business requirement.

• Resolve day to day operational challenges.

• SOP Implementation and adherence.

• Maintain and share reports.

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

What you need to have:

At Cypherock, We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We build "Worlds' first products" from India, work at the intersection of Blockchain, Security, Embedded Hardware & Cryptography, and have worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, Bank of America amongst others.

As the primary person working directly with the CEO on all things non-tech, we think it will be a great fit if -

1. You are interested to work in Web3 & Crypto.
2. You can work on general management operations for the company.
3. You do not wait for instructions and guidelines but believe in taking end-to-end ownership of things.
4. You have preferably worked with a hardware startup before.
5. You have good negotiation skills and can handle procurement and inventory through Alibaba and other international sourcing.
6. You can handle international logistics and procurement of electronic components.
7. You can handle inventory of the hardware product.
8. You strive towards operational peak efficiency.
9. You can handle the accounting and finances of the company.
10. If need be, you can help us with the QA of the product.
11. You can commit for at least 6 months.

• Bachelor’s degree in technology related field

• Minimum of 1 + years Major ERP system experience

• Functional / technical proficiency in designing, configuring and implementing in ERP System

• Strong understanding of order management, billing, and ERP master data

• Strong verbal and written communication ·

• Strong analytical and problem-solving skills, critical thinking and innovation

• Ability to work independently as well as in a team environment

• Must be detailed-oriented.

• Ability to develop repeatable development processes with supporting documentation.

• Corrugated Industry Experience