Logistics and Dispatch Manager

Company Description

Miko is an advanced artificial intelligence innovation lab with a mission to bring AI and robotics to every consumer home. Headquartered in Mumbai, India, our workforce spans several countries, including the United States, Canada, Europe, and the Middle East. To check out various product offerings, visit Miko's website.

Responsibilities:

Non-Direct Routing (NDR) Optimization:

- Develop and implement strategies to optimize NDR processes, minimizing transportation costs while maintaining service levels.

- Collaborate with internal stakeholders (sales, procurement, customer service) to identify NDR opportunities and -streamline order fulfillment.

- Manage carrier and logistics service provider relationships, negotiating rates, managing contracts, and ensuring compliance with routing guidelines.

Reverse Logistics (RVP) Management:

- Oversee the RVP process, encompassing returns, exchanges, and product recalls, to minimize costs and maximize recovery value.

- Partner with customer service, repair, and warehouse teams to streamline RVP processes and improve customer satisfaction.

- Manage relationships with reverse logistics partners, vendors, and service providers to ensure timely and efficient processing of returns and exchanges.

Pickup Coordination:

- Coordinate pickups from various locations (suppliers, warehouses, distribution centers) to optimize transportation efficiency and minimize costs.

- Schedule and monitor pickup activities, track shipment status, and resolve any issues or delays to ensure on-time pickup and delivery.

- Communicate pickup schedules and requirements to carriers and internal stakeholders for alignment with logistics plans.

Performance Monitoring & Continuous Improvement:

- Develop key performance indicators (KPIs) and metrics to measure logistics performance in areas like on-time - pickup/delivery, NDR utilization, and RVP processing time.

- Analyze logistics data and performance metrics to identify trends, root causes of issues, and opportunities for improvement.

- Lead cross-functional teams in implementing process improvements, best practices, and technology solutions to enhance logistics efficiency and customer service.

Qualifications:

- Degree in Supply Chain Management, Logistics, Engineering, or a related field (preferred).

- 1-3 years of experience in logistics operations, transportation management, or a similar role.

- Proven track record of identifying and implementing logistics process improvements.

- Strong analytical skills with proficiency in data analysis tools and techniques.

- Excellent communication, collaboration, and interpersonal skills with the ability to influence stakeholders across departments.

- Experience working with transportation management systems (TMS) a plus

Job Description-Supply Chain Executive

• Establish and lead execution of operation strategy; reduce supply chain complexities
• Manage all supply chain related activities to ensure accurate delivery of products in all sales channels
• Minimizes sales returns/damaged goods and short-expiry goods by monitoring returns, developing a depletion plan and avoiding overstocking the points of sales
• Develop and maintain an excellent rapport with key stakeholders such as clients, suppliers, community organisations, regulatory bodies etc
• Making inventory plans, monitoring current stock and FG level, resource allocation as per budget etc.
• Supervise logistics from the plant to each city warehouse to ensure in-time deliveries
• Supervise intra-city day-to-day logistics as per the distribution plan which includes creating a daily dispatch plan, transportation of FGs to retail stores and ensuring timely delivery to retail stores
• Overseeing warehouse Management, ensuring statutory compliances are met and optimizing warehouse operations
• Monitoring performance of SCM & logistics operations by analyzing parameters like transportation costs, damages, TAT, order fulfilment rate etc.
• Proactively identify process gaps in SCM & logistics operations and find opportunities for optimization by continuously monitoring SCM Metrics
• Liaising and convincing external stakeholders like transportation service providers, dealers etc. about the terms of engagements.

Experience, Qualification, and Skills required:

• Minimum 2-3 years of experience in the Supply chain management department
• Any Graduate
• Strong analytical ability, Proficient in advanced MS Excel, able to build analytical models
• Ability to understand business problems and convert that into data analytic problems
• Understanding of inventory management and planning

• Should have min. 1 yr. BPO Calling exp (preferably International process) 
• should have good communication
• Ready to work in rotational shift & rotational week off

Process: US Logistics Process, responsible to coordinate between Delivery center & Truck Drivers for the dispatch & delivery of goods

Work location - Quosphere Infosolutions Pvt Ltd, Mahape, Rupa Solitaire

Transport Boundaries: Dombivali, Thane, Panvel

Joining: Immediate

Benefits: Work in corporate environment, Additional shift allowances

Hello,

Greetings for the day !!!

We are hiring "Operations & Logistics Executive" for one of the UK based online marketplace @ Bangalore !!!

Position: Operations & Logistics Executive

Introduction:

• It is an online marketplace which offers a refreshing new way to search and order fresh, authentic, and healthy home cooked food. 
• It offers a unified way for foodies to find home cooked food and a simple, intuitive way of selling home food for chefs.
• The service is live across the UK and is entering the Indian market

Below are details of the role:

• The operations person will work alongside both internal and external suppliers to ensure smooth and efficient operations
• Manage stock levels, ensure deliveries are dispatched on time
• Manage the working relationship with our logistics provider
• Monitor the routes and ensure they are being run most optimally while holding our logistics provider accountable for any delayed/missed deliveries
• Act as the operational contact between local operations, suppliers, and the logistics companies
• Good communicator in English, Kannada and Hindi

Experience: 2+ years

Work Mode: Hybrid

Working Days: Monday to Friday

Working Shift: General Shift

Location: HSR Layout, Bangalore

Thank You & Regards,

Shraddha Kamble

Position: Supervisor - Logistics

Location: Bangalore (Jakkanahalli Cross, T Begur, Nh-4, Nelamangala)

Payroll: Randstad

Candidate Profile

• 2 to 5 years of Experience.

• Excellent communication skills with good Knowledge of Kannada & English. Knowledge of Tamil, Telugu and Hindi will be added advantage.

• Candidate should be from Logistics background with sound understanding of local and interstate Transportation.

• Open to Travel to Tamil Nadu, Karnataka, AP, Telanga and Kerala for collection of material.

• Well versed with documentation involved in domestic transportation.

• Understanding of Warehouse operations (Collection, Unloading, Packing, Loading, Dispatch).

• Skills required – problem solving, negotiation

• Computer Knowledge is must

Job description

• Manage contract vehicles and hire vehicles from market for day to day operations.

• Co-ordinate with corporate Logistics team, Customer and collection team for timely execution of orders.

• Responsible for timely packaging and movement of material.

• Meeting with clients/site visit to understand the requirements.

• Prepare route plan as per business requirement.

• Resolve day to day operational challenges.

• SOP Implementation and adherence.

• Maintain and share reports.

• 7– 10 years of relevant work experience
• Graduation is a must
• Excellent communication skills
• Excellent knowledge and experience in managing heavy equipment and spares
• Good staff management skills    

What you need to have: