GM Business Operations (Automobile)

Strong Technical Project Manager / Program Manager / Delivery Excellence profile

Mandatory (Experience 1) – 9+ years of overall experience, with minimum 5+ years in Project/Program Management / PMO / Delivery Governance roles in SaaS or technology-driven organizations

Mandatory (Experience 2) – Hands-on experience managing Agile delivery across multiple teams, including sprint planning, tracking, retrospectives, and release governance using Jira / Confluence

Mandatory (Experience 3) – Prior experience in at least one technical function (e.g., QA, development, testing, or technical project coordination) to effectively interface with engineering teams

Mandatory (Core Skills 1) – Strong communication, stakeholder management, and executive-level reporting capability (interfacing with CTO / leadership teams)

Mandatory (Core Skills 2) – Ability to coach cross-functional teams in Agile methodologies (Scrum/Kanban) and drive organization-wide Agile maturity

Mandatory (Company) - B2B SaaS or technology-driven Companies only (Preferred B2B SaaS in RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

About the role:

Responsibilities:

• Extensive experience in configuring and customising SAP HR and HCM modules, including Personnel Administration, Organizational Management, Time Management, and Payroll.
• Demonstrated ability to analyse and optimize HR processes, leveraging SAP HR, and HCM.
• In-depth knowledge of data migration and integration between SAP HR, HCM, and Third Party Systems, ensuring seamless data flow and accurate reporting.
• Experience in managing and resolving complex HR system issues, leveraging SAP HR, HCM
• Requirement analysis and interaction with customers to resolve the queries/questions to their best satisfaction.
• Carrying out customization changes as and when required.
• Continuously upgrade the system with the latest “Support Pack” releases from SAP and update the notes released by SAP.
• Interacting with technical/ cross-functional consultants for successful resolution of an issue.
• Risk assessment of the changes.
• Defining Functional Specifications for new developments and maintaining the documents related to the change in the system.
• Drafting and executing the test cases and testing the new developments/ configurations across development and quality environments in the R/3 system.
• Conducting End User training concerning SAP HR as & when required
• Amendment AD Hoc Fields for reporting purposes.
• Worked on ESS/MSS module which includes, configuring Country specific ESS/MSS Portal, Resolving Issues arising in User portal, Worked on Fiori Launchpad testing, Customization of ESS/MSS link with help of Web Dynpro Component and Logic building to help ABAP Team on development.
• Configuration of LSMW as per the requirement including Time Management, OM/PA Modules.
• Configuring complex Work Schedule Rule Request
• Worked on 3 end to end SAP implementation
• Worked on support and rollout experience in the HCM PA / OM module
• Having a Good understanding of the SAP HCM business process
• Customizing SAP application as per client requirement.
• Experience in writing complex Time & Payroll PCR’s
• Issues related to Indian Payroll and time management.
• Written PCR on various scenarios in Time Management & Indian Payroll
• Helping to maximise the use of SAP within the business.
• Defining potential improvements to processes and systems that can lead to enhancements.
• Defining security profiles.
• Assisting in the project management of IT HR application projects.
• Implementing Payroll solutions.
• UAT and Regression testing- completion and script writing.
• Advising colleagues on SAP HR/PY matters.
• Providing business consultancy within the HR business Process sector.
• Liaising with third-party SAP technicians, and stakeholders (both internally and externally).
• Responsible for the investigation and resolution of problems on a day-to-day basis.

Experience & Skill:

• Years of Experience: 5 – 8 in SAP HCM
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Should have experience of client-facing roles
• Should have excellent communication skills

Requirements:

• Energetic self-starter, with a desire to work in a startup environment.
• Proficient in advanced Java programming skills.
• Expert in Application development cloud/on premise end to end. Middle layer, DB layer.
• Nice to have understanding on MQ and DB
• Good hands on in Complex Event Processing systems.
• Solved scale and performance issues while dealing with huge sets of data. Pre compute or data aggregation frameworks to achieve good response time.
• Real world experience working with large datasets and NoSQL database technologies
• Experience of debugging applications running on Unix like systems (e.g. Ubuntu, CentOS)
• Experience developing RESTful APIs for complex data sets
• Knowledge of container based development & deployment (e.g. Dockers, rkt)
• Expertise in software security domain, a plus

Responsibilities:

• Crawl the internet/intranet for issues people are facing and convert them in to stuctured data that would be consumed downstream.
• Familiar with the software development life cycle (SDLC) from analysis to deployment.
• Comply with coding standards and technical design.
• Adapts structured coding styles for easy review, testing, and maintainability of the code.
• Integrate the developed functionality and/or component into a fully functional system.
• Ensure unit and integration level verification plans are in place and adheres to the great quality of code at all times.
• Actively participate in troubleshooting, debugging and updating current live system.
• Verify user feedback in making the system more stable and easy.
• Work closely with analysts, designers, and other peer developers.

Requirements:

• Bachelor's degree in computer science or equivalent practical experience.
• Understanding of OOPS concepts, Persistence, Threading.
• Good understanding of version control system (GIT).
• Knowledgeable in data structures and algorithms.
• A background in Engineering with sound oral and written communication skills.
• 6+ years of experience working on the server-side.
• Exposure to API designing, scalable architecture, and thorough understanding of systems.
• Great database modeling skills.
• Working knowledge of Databases, both relational (such as PostgreSQL) and in-memory database (such as Redis).
• Good understanding of web stack and how all the pieces fit together.
• Experience with open-source projects.
• Experience in designing interactive applications.