Associate Program Manager

We are Hiring for

Process : Travel Airline Process/ Voice Process/ Customer Service

Must Have Experience in : Online GGN || KLM || United Airline Vacations || Car Rental || Hotel Booking || Air Line Ticketing Services.

We are looking for the people who have the excellent communication and sales skills.

1 year or more travel domain experience is preferred in INTERNATIONAL TRAVEL VOICE PROCESS.

About Salary : No bar for the right candidate.

We are looking for the immediate joiners.

Hands on GDS will be an added advantage.

company link : https://epivsolution.com/

Responsibilities:

1.   Handle outbound and inbound calls to customers located in various international regions.

2.   Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

3.   Maintain professionalism and courtesy while communicating with customers at all times.

4.   Utilize company scripts and guidelines to effectively communicate product information, promotions, and offers to customers.

5.   Document all customer interactions and transactions accurately in the company's database.

8.   Stay updated on product knowledge, company policies, and industry trends to provide accurate information to customers.

9.   Adhere to all company policies, procedures, and compliance regulations.

We are looking to fill the role of AWS devops engineer . To join our growing team, please review the list of responsibilities and qualifications.

Responsibilities:

• Engineer solutions using AWS services (Cloud Formation, EC2, Lambda, Route 53, ECS, EFS )
• Balance hardware, network, and software layers to arrive at a scalable and maintainable solution that meets requirements for uptime, performance, and functionality
• Monitor server applications and use tools and log files to troubleshoot and resolve problems
• Maintain 99.99% availability of the web and integration services
• Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure
• Monitor, analyse, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements in order to better meet client SLAs and standards
• Research and recommend innovative and automated approaches for system administration and DevOps tasks
• Deploy and decommission client environments for multi and single tenant hosted applications following and updating as needed established processes and procedures
• Follow and develop CPA change control processes for modifications to systems and associated components

Practice configuration management, including maintenance of component inventory and related documentation per company policies and procedures.

Qualifications :

• Git/GitHub version control tools
• Linux and/or Windows Virtualisation (VMWare, Xen, KVM, Virtual Box )
• Cloud computing (AWS, Google App Engine, Rackspace Cloud)
• Application Servers, servlet containers and web servers (WebSphere, Tomcat)
• Bachelors / Masters Degree - 2+ years experience in software development
• Must have experience with AWS VPC networking and security

About us: 

At Priori Capital , we are building The financial SaaS for the Businesses operating with digital assets by empowering the teams to operate in an  effective, efficient and error-free manner by bringing all things finance on one platform. We aim to solve digital asset management for institutions offering cryptographic security, user management setup and secure access to the blockchain ecosystem.

We’re looking for someone passionate about driving innovation and solving exciting problems.

What are you joining: 

We are currently in a fast-paced growth environment where the only constant is evolution!

Our team includes individuals with experience in internationally known blockchain and fintech companies like Polygon (Matic), udaanCapital, Iris, Infosys, Cognizant etc.

We are an early stage start-up with funding from founders of Polygon and a part of the Kira community.

• Competitive analysis, extensive user research and process map building to architect the product offering
• Identifying design problems and setting a track of solving them with product development cycles
• Designing UX flows, creating wireframes, polished UIs, and prototypes enabling our teams to swiftly iterate and test ideas
• Align stakeholders on design ideas, concepts and product solutions
• Developing and maintaining documentation regarding user research, customer journeys and touch points, and style guidelines of the product

• Experience of 3+ years in designing Enterprise solutions or B2B products or complex B2C fintech products or productivity tools
• You have prior experience as a UI/UX designer and a strong portfolio of related projects.
• You are proficient in using Figma or similar tools
• You have experience in building products based on user research
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You are a strong team player who can collaborate effectively with different stakeholders.

• Competitive Salary
• Work from anywhere
• Flexible work hours
• Self-managed leave policy
• Focus on Work-life Balance
• Learning Budget to hone a skill or learn new ones
• Be a part of fast growing environment

Experience: 5+Years
Location: India(Remote)

What’s the opportunity?

AiTrillion is looking for a Sr. Developer with experience in

• PHP
• Zend Framework CI
• NodeJS, Express
• Loopback
• Serverless Framework & CLI
• AWS Lambda
• API Gateway with MySQL
• MongoDB
• DynamoDB database experience

What will you be doing? 

• Strong Development/Management background with experience in Developing Products with large-scale user transactions and having critical business nature.
• Must be able to build the technical architecture/stack of the product from scratch including server interactions, scripts, deployment stage, features with a cost-effective manner.
• Hands-on implementation of the critical interfaces and complex modules of the systems and features as a solution architecture and design.
• Provide timely deliverables, estimates, and complete tasks in an Agile development environment.
• Reviewing code for coding standards and accuracy and functionality.
• Help the team to solve complex coding problems and troubleshoot the issues.

What skills do you need?

• Minimum 5+years of Technical Lead experience.
• Handle on any MVC PHP Frameworks Like Zend Framework, Laravel
• Must have experience on  NodeJS, Express, Loopback
• Good to have hands-on Serverless Framework & CLI, AWS Lambda, API Gateway, SQS, SNS, Step Functions
• Must have experience working with JavaScript technologies like NodeJS, AngularJS,  React.
• Hands-on  Relation, Non-relation, MYSQL, Data Lakes, HIVE, Apache Spark, MongoDB, Apache Cassandra, Streaming Analytics, In-Memory, NoSQL Database.
• Must have a good understanding of building and using REST APIs and Different Authentication Protocols.
• Good to have experience with  Amazon Web Services (EC2, RDS Aurora, Lambda, API Gateway, S3, CloudFront )
• Must have experience building microservices and customer-facing APIs.
• Must have a sound understanding of failure modes, resiliency patterns, and techniques to enable robust, self-healing architecture.
• Develop Business Domain-Driven Reusable Microservices.
• Knowledge of version control systems like GIT (mandatory).
• Experience with Google Cloud is a plus.
• Experience with the process of automation and load testing is a plus.

At AiTrillion, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Product Manager, you will be responsible for constantly looking to improve the product by analyzing and benchmarking.

• Understanding user behavior and demonstrating the same
• Analyzing data, postulating theories, conducting experiments, measuring performance and reiterating
• Quantifying & communicating the “gap” as well as the gains to relevant stakeholders
• Carrying a vision for the launch and a drive to nurture the product henceforth

Desired Candidate Profile

• Graduation from a Tier 1 college(IIT, NIT, BIT)
• 3 years of experience in the development of user-facing products
• Minimum 2 years of experience working as a Product Manager
• Good experience working with a start-up company
• High sense of ownership    

Responsibilities:

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.

About Vymo

Vymo is a Sanfrancisco-based next-generation Sales productivity SaaS company with offices in 7 locations. Vymo is funded by top tier VC firms like Emergence Capital and Sequoia Capital. Vymo is a category creator, an intelligent Personal Sales Assistant who captures sales activities automatically, learns from top performers, and predicts ‘next best actions’ contextually. Vymo has 100,000 users in 60+ large enterprises such as AXA, Allianz, Generali.Vymo has seen 3x annual growth over the last few years and aspires to do even better this year by building up the team globally.

What is the Personal Sales Assistant

A game-changer! We thrive in the CRM space where every company is struggling to deliver meaningful engagement to their Sales teams and IT systems. Vymo was engineered with a mobile-first philosophy. The platform through AI/ML detects, predicts, and learns how to make Sales Representatives more productive through nudges and suggestions on a mobile device. Explore Vymo https://getvymo.com/">https://getvymo.com/

What you will do at Vymo

From young open source enthusiasts to experienced Googlers, this team develops products like Lead Management System, Intelligent Allocations & Route mapping, Intelligent Interventions, that help improve the effectiveness of the sales teams manifold. These products power the "Personal Assistant" app that automates the sales force activities, leveraging our cutting edge location based technology and intelligent routing algorithms.

A Day in your Life 

• Design, develop and maintain robust data platforms on top of Kafka, Spark, ES etc.
• Provide leadership to a group of engineers in an innovative and fast-paced environment.
• Manage and drive complex technical projects from the planning stage through execution.
  
  

What you would have done  

• B.E (or equivalent) in Computer Sciences
• 6-9 years of experience building enterprise class products/platforms.
• Knowledge of Big data systems and/or Data pipeline building experience is preferred.
• 2-3 years of relevant work experience as technical lead or technical management experience.
• Excellent coding skills in one of Core Java or NodeJS
• Demonstrated problem solving skills in previous roles.
• Good communication skills.