UX/UI Designer

 Your role as Business Development Executive:

 ● Buildandmanageaportfolio of partners by acquiring new and growing existing ones.

● Developadeepunderstanding of the industry, the respective market, and

 competitive analysis.

 ● MeetandexceedteamKPItargets and business objectives.

 ● Supportnewandexisting clients via email, phone or chat

 ● Negotiate the terms of each partnership based upon the existing rebate structures.

 ● Generateideas to increase lead generation and conversion.

 ● Identify business opportunities, potential clients and VIP customers and negotiate in

 order to create profitable accounts through identifying needs within the FX industry.

 ● Ensurepartner satisfaction by maintaining a professional relationship, handling and

 following-up on issue resolutions and catering to Partner needs.

 ● Directing partners to a specific outcome through company approved communication

 channels.

 ● Educatepartners on the Company’ platforms and websites, proactively offering new

 tools and features to partners.

 Requirements:

 1. Minimum2yearsof experience in account management, client relationship or any

 relevant client facing roles within the financial services industry.

 2. Sales-driven and motivated personality to achieve KPIs on a weekly / monthly /

 quarterly basis.

 3. Strong client-facing and communication skills.

 4. Ahunter &entrepreneur mindset with the ability to grow business sales;

 5. Strong business acumen, project management abilities, and negotiation skills.

 6. Proven ability to develop and implement a strategic business expansion plan.

 7. Excellent verbal and written communication skills, including facilitation of group

 presentations.

 8. Ability to work on own initiative, expand and generate business.

 9. Ability to work under pressure, face constant challenges, adapt to changes

• 8 - 12 years of professional experience in .Net Framework 2.0/3.5/4.0/4.5 (C#, ASP.Net) and ADO.Net. Strong knowledge of software development, debugging and deployment tools Knowledge and experience of SQL Server (Any version). 
• Knowledge of Versioning tools. Strong experience working with HTML, CSS, JavaScript, and jQuery. 
• Should have Good Problem Solving and Analytical Skills Ability to work independently and as part of a team Ability to handle individual projects as well as team. 
• Understanding of MVC, WCF, WPF and any mobile technology – beneficial Ability to learn new technology in a short period.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.

Essential Functions:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture
• Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures
• Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; implementing change
• Being able to interpret data that translates into action to improve the team.
• Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability
• Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; analyzing information and applications
• Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
• Responsible for providing employees with technical resources; providing technical advice; resolving problems; disseminating advisories, warnings, and new techniques
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations
• Act as an escalation point for high severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions. 
• Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration
• Be readily available with cameras on throughout the shift to assist customers and team members via Zoom

Experience/Education/Certifications Required:

• Associate's/ Bachelor's degree or equivalent experience
• 4+ Years in management 
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+ 
• Project management skills 
• Leading a results driven team 
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you 
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills

Language Skills Required Vs. Preferred:

• Fluent in English.
• Demonstrated verbal and written communication skills.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 180+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, skills development initiatives are the big takeaways at Appitsimple Infotek. 

URL: https://appitsimple.com/about

Check: SoftwareSuggest : https://www.softwaresuggest.com/

Established in 2014, SoftwareSuggest helps discover top Business Software & Service Providers. It just so happens to be the largest privately-held platform of its kind in India, and the fastest-growing one.

Here, at SoftwareSuggest, we list, review, compare and provide free consultations for business software and services. Our goal is to match your business needs with the right software.

Monthly traffic of over 300000 unique visitors

12794 software listed across 425 categories

357,551 businesses (and counting!) have used SoftwareSuggest to find the perfect software for their exact requirements.

Sales Development Representative Responsibilities:

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

Benefits

Permanent Work From Home

Five Days Working

Lucrative Incentives

Regards,

Kiran Guwalani

Interns day to day responsibilities include:

• Do the quality check for the catalogue images as per Image guidelines, to review product catalogues based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.

• Do frequent checks on existing processes to help the Catalogue team achieve more consistent results with high quality and to own new projects which will aim at achieving high productivity of an individual/team.

• Populate 100% accurate content from various sources (Brand Websites, E commerce Portals, Product info Pages, Seller’s, Consumers, Companies, Subject Matter Experts) for specific as well as general information about the product through various channels (Verbal & Written communication, through on ground activities as well as through various online search techniques).

• Developing the procurement strategy and policy for domestic purchases
• Developing and implementing procurement strategy for imports
• Implementing and monitoring the KPIs to ensure function is operating in line with the objectives of business to add value and deliver cost savings
• Setting department objectives and monitoring ongoing progress and performance
• Developing and maintaining strategic supplier relationships and managing the development of contracts, contractual relationships and contract management to deliver continuous improvement in delivery of goods and services by the supply base
• Initiating and developing creative and innovative procurement processes
• Negotiating contract terms with key suppliers to ensure value for money, quality standards and delivery terms
• Working closely with Research and Development to source new and alternative raw materials
• Discussing defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action
• Assisting in managing shipment and custom activities for import/ export services
• Handling cost reduction/ rationalization, material flow improvement and business development
• Identifying and working on areas for cost rationalization/ reduction in inward logistics
• Creating and maintaining detailed financial reporting on all import/ export activities including order management, logistics and shipping

Desired Candidate Profile

• 8 years of relevant experience
• Excellent communication skills
• Good knowledge of MS office suite

What you’ll do:

• Translation of text from English to Odia
• Contribute to Word pool of Odia language database.
• Content creation.
• Research work on Odia language contents, web pages, applications.
• Testing and enhancement of proprietary language technologies
• Development of internal tools
• Maintaining records of work received and work performed etc.

Who you are:

• Graduation/Post graduation in language, Journalism or Mass Communication
• Diploma in Translation will be an added advantage
• Excellent command over English and Odia language
• Working knowledge of text entry in Odia language
• Working experience on Unicode text.
• Good knowledge of computer usage including MS Word and Excel 
• Experience in translation/copy-writing or creative writing