
Job Title: Process Executive – Voice (Digital Marketing Support)
Location: Gurgaon And Hyderabad
Work Schedule: Rotational Shifts
Experience:
Freshers with Certification in Digital Marketing
Experienced: 0 to 6 Months in Digital Marketing (Preferred)
Job Summary:
We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.
Key Responsibilities:
* Act as the first point of contact for advertisers and marketers using digital platforms.
* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.
* Resolve complex technical and platform-related queries via voice support.
* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.
* Detect and track app/platform defects and inconsistencies.
* Provide consultation and guidance on best practices for campaign optimization.
* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

About Vy Systems
About
Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.
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mail updated resume with current salary-
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This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.
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About Quick Dry Cleaning
We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.
We believe in
- Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&feature=emb_title">these.
- Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
- Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.
Our impact so far
- 3 Billion garments processed through QDC Dry Cleaning Cloud
- 47 countries
- 1000+ Paid subscribers
- 5000+ Users
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Why join QDC?
- Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
- Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
- Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable at our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience monday blues rather we have Monday excitement.
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- If you're ambitious, inventive, brave and supportive, then you're the kind of person who's going to enjoy life at our organisation.
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- If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.
- Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.
- We look forward to hearing from you.








