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Process Executive Voice - Digital Marketing
Process Executive Voice - Digital Marketing
Vy Systems's logo

Process Executive Voice - Digital Marketing

Kalki K's profile picture
Posted by Kalki K
0 - 1 yrs
₹1L - ₹3L / yr
Hyderabad, Gurugram
Skills
Digital Marketing
Communication Skills
Social Media Marketing (SMM)

Job Title: Process Executive – Voice (Digital Marketing Support)

Location: Gurgaon And Hyderabad

Work Schedule: Rotational Shifts 


Experience:

Freshers with Certification in Digital Marketing

Experienced: 0 to 6 Months in Digital Marketing (Preferred)


Job Summary:


We are hiring for the role of Process Executive – Voice with a specialization in Digital Marketing Support. This role involves providing voice-based customer and client support for digital marketing platforms, tools, and campaigns, including handling complex technical queries and contributing to platform optimization.


Key Responsibilities:


* Act as the first point of contact for advertisers and marketers using digital platforms.

* Handle voice-based queries related to campaign performance, ad delivery, billing, targeting, and account configuration.

* Resolve complex technical and platform-related queries via voice support.

* Collaborate with internal teams to escalate and resolve advertiser issues in a timely manner.

* Detect and track app/platform defects and inconsistencies.

* Provide consultation and guidance on best practices for campaign optimization.

* Contribute to continuous improvement by identifying root causes of recurring issues and suggestions

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Shubham Vishwakarma

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About Vy Systems

Founded :
2000
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Vy Systems is an accelerating global IT firm serving customers over 2 decades with Tech Consulting, Talent Sourcing, Software Training, IT Management Services and much more.

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Gobinath Sundaram

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

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