Technical Delivery Manager

What You’ll Do:

In the Platform (30–40% of your time)

• Review cloud and data architectures to identify gaps and risks.
• Lead technical triage on P1 incidents — be comfortable on bridge calls and know the right questions to ask.
• Stay hands-on with automation, scripting, and platform operations; you're not above writing the runbook yourself.
• Conduct FinOps reviews including cost anomaly analysis, licence audits, and resource right-sizing, bringing a technical and commercial lens.
• Stress-test transition readiness and define the gates before services move into BAU.

Running the Service (60% of your time)

• Own SLA performance and the RAID log across multiple client engagements.
• Lead sprint retrospectives and daily stand-ups with a strong understanding of Agile ways of working.
• Create executive service review packs that are crisp, data-driven, and actionable.
• Manage the Run / Change / Project boundary and protect BAU capacity from scope creep.
• Mentor and performance-manage a team of engineers, with a strong understanding of technical quality and delivery.
• Navigate commercial structures including fixed retainers, capacity tokens, and NTE caps.

With Clients

• Build trusted relationships with CXO and VP-level stakeholders through technical credibility.
• De-escalate challenging situations with empathy, clarity, and precision.
• Run effective Executive Business Reviews (EBRs) that build client confidence and demonstrate tangible value.

What We’re Looking For

You came up through the technical side — cloud engineering, data engineering, platform, or DevOps — and over time started solving problems beyond purely technical challenges. You now want a role that explicitly combines technical depth, service delivery, operations, and client leadership.

Specifically:

• 8+ years of experience working in cloud and data environments, with meaningful experience in managed services or operational delivery.
• Hands-on expertise in at least one major platform: Azure, AWS, GCP, Snowflake, or Databricks.
• Ability to read infrastructure and diagnose issues at the code/configuration level, not just through dashboards.
• Experience managing complex client relationships, including difficult or escalated conversations.
• Practical working knowledge of ITIL (Incident, Problem, Change) and Agile methodologies.
• Commercial exposure to SOW management, scope negotiation, and capacity planning.
• Strong operational judgment developed through handling critical incidents and making decisions with incomplete information.
• Strong communication, stakeholder management, and team leadership skills.

You don't need to have had "Service Delivery Manager" in your previous title. If your background is in senior data, cloud, platform, or DevOps engineering and you've also handled operations, governance, service delivery, and client-facing responsibilities, we'd like to hear from you.

What You’ll Get

• Opportunity to work across industries, clients, and technologies.
• Exposure to global businesses and complex technology environments.
• Access to technical IP, frameworks, playbooks, and accelerators.
• Exposure to a broad ecosystem of technologies.
• Mentorship and support from experienced senior consultants and technical leaders.
• Strong learning and development support, including certifications, training, hackathons, and mentoring.
• Transparent career progression and structured performance reviews.
• Opportunities to strengthen public speaking, consulting, and leadership skills.
• Comprehensive health insurance.
• Recognition, rewards, and long-term incentives.
• A collaborative environment with regular team and social activities.

Interview Process

The interview process consists of four stages:

1. Technical Online Screening – Baseline assessment of problem-solving and technical capabilities.
2. Introductory & Cultural Assessment – Discussion around experience, career goals, and alignment.
3. Technical Assessment – Detailed evaluation of technical competency by the technical panel.
4. Final Round – Final assessment covering technical depth, leadership, and overall fit.

ROLE SUMMARY:

In this role, you will be responsible for supporting people, technical processes, and engineering execution to ensure projects are delivered as per scope, budget, and timelines.

This role includes developing detailed project plans and comprehensive technical documentation, managing project Engineers and their availability, measuring engineering performance, tracking progress, and communicating project status to clients and internal stakeholders. You will work directly with Solutions Architects, Tech Leads, and Engineering teams to evaluate technical trade-offs, drive system design feasibility, and unblock engineering bottlenecks.

You will be a reliable and crucial team member who can anticipate client needs and translate complex technical requirements into actionable project milestones.

As a Technical Project Manager, you will be the point of contact for all stakeholders from initiation to closure and will be responsible for leading the technical delivery team to achieve project objectives. You will work towards balancing technical constraints, technical debt, and Engineer availability on the project. You will report project status to client and internal stakeholders, escalate technical and operational issues as needed, and perform risk management to identify and mitigate architectural and delivery risks while maintaining strong advocacy within your spheres of influence.

QUALIFICATIONS:

Technical Project Manager with 7+ years experience: Including minimum 3 years of IT (Mobile/Web) project management experience and a prior background as a Software Engineer, Tech Lead, or Developer.

Strong expertise in Agile methodologies (Scrum/Kanban).

Must have handled end-to-end SDLC projects as a Technical Project Manager or Scrum Master.

WHAT WILL YOU NEED TO BE SUCCESSFUL IN THIS ROLE?

Handle a portfolio of technical projects and clients in parallel and across geographies.

Develop an execution plan for projects, release schedules, CI/CD milestones, and team allocation.

Partner with technical leads to review high-level system designs, break down complex requirements into epics and user stories, and challenge technical estimates effectively.

Maintain strong relationships with product delivery, engineering leads, sales teams, clients, and account managers.

Expertise in project estimation, planning, tracking, scope control, technical risk and issues management, as well as engineering status reporting.

GOOD TO HAVE:

Hands-on or architecture exposure to.NET/Java/AWS/Azure or microservices architectures.

PMP / PMI-ACP / CSM (Certified ScrumMaster) certification.

Jira/Confluence project management tools expertise, Git workflows, and strong working knowledge of Microsoft Office.

COMPETENCIES:

Strong commitment to professional client service and engineering excellence.

Excellent communication (written, verbal, and presentation), persuasive, and negotiating skills—with the ability to bridge technical and non-technical stakeholders.

Encourage, motivate, and mentor team members on agile practices and technical ownership.

Proactive can-do and technical problem-solving approach to the job.

Regards

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

10

Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

11

Mandatory (Education): Engineering graduate

Job Title: Technical Delivery lead – Full stack

Experience:

·       12+ years overall

·       5+ years as Technical Delivery lead

Position Summary

We are looking for an experienced Technical Delivery Lead with 12+ years of software development experience to lead the design, development, integration, deployment, and support of enterprise digital solutions. The ideal candidate should have strong hands-on technical expertise and be capable of actively contributing to development by designing and implementing complex features, integrations, and critical business functionalities while leading the cross-function team.

Key Responsibilities

Technical Leadership

·      Lead end-to-end application delivery from requirements gathering through production deployment.

·      Define solution architecture, technical standards, and development best practices.

·      Conduct design reviews, code reviews, and technical discussions.

·      Mentor development teams and provide technical guidance.

·      Collaborate with business stakeholders, architects, product owners, and project managers.

Hands-on Development

·      Actively participate in application development and contribute code for complex and critical features.

·      Design and implement scalable solutions for high-priority business requirements.

·      Lead troubleshooting and resolution of complex technical and production issues.

·      Review and optimize application performance, security, and scalability.

·      Support development teams in resolving technical blockers and challenges.

Required Technical Skills

·      Sitecore XP/XM

·      OutSystems

·      Node.js, .NET Core, ASP.NET MVC, C#, Java

·      React.js, JavaScript, TypeScript

·      REST APIs, Microservices Architecture

·      SQL Server, Oracle, MySQL

·      Azure/AWS, CI/CD, Docker, Jenkins, Git

Candidate Profile

·      12+ years of software development experience.

·      5+ years of experience as Technical Delivery Lead or Solution Lead.

·      Strong hands-on coding experience with the ability to independently deliver complex technical solutions.

·      Experience leading Agile teams and managing end-to-end delivery.

·      Excellent stakeholder management and communication skills.

Key Phrase

Hands-on Technical delivery Lead who is expected to contribute 30-40% of the time in coding based on the availability, solution implementation, code reviews, and complex technical problem-solving.

Technical Project Manager.

Run delivery for 15–25 backend, frontend, and AI engineers building construction

tech and CAD drawing-automation software — with structural engineers on one

side of you and the codebase on the other.

FULL-TIME

MANAGER · 7+ YRS

Engineering — Delivery & Program Management

TEAM YOU’LL RUN

15–25 engineers · Backend · Frontend · AI

LOCATION

India

EXPERIENCE

6–7 yrs min · 4+ yrs managing engineers

WORK MODE 

Hybrid

DOMAIN

ENGAGEMENT

AEC · CAD / BIM automation · Multi-tenant SaaS

About BuildTwin

BuildTwin is a multi-tenant SaaS platform that runs the day-to-day operations of construction

and infrastructure companies — their workforce, projects, commercials, and documents — on a

single system. Alongside it we build an AI drawing-automation platform that turns structured

element data into production-ready technical drawings and exports them to PDF and DXF.

Both products are built by a small, senior engineering group in India: backend engineers on an

AWS serverless platform, frontend engineers on Angular and React, and AI engineers working

on drawing generation and data extraction. Sitting next to them — not in another building, not

in another timezone — are the structural and detailing engineers who define what a correct

drawing actually is.

That adjacency is our biggest advantage and our hardest coordination problem. This role exists

to make it work.

 Role overview

We are hiring one Technical Project Manager to own delivery across our engineering teams in

Bengaluru. You will run 15–25 engineers across backend, frontend, and AI workstreams, and

you will be the person who turns requirements originating with our structural and detailing

engineers into scoped, sequenced, shipped software.

This is a technical role. You will not be handed a groomed backlog and asked to move cards

across it. You will sit in the design discussion and have a view on how and when — you will

push back on an approach that will not scale, ask why a trade-off was made, and know the

difference between a two-day change and a two-sprint one. You are not expected to write

production code. You are expected to read it, understand the system, and never be the least

informed person in a technical conversation you are chairing.

The centre of gravity of this job is the floor, not the calendar. Most of your day is

spent with the people building and the people specifying — closing the gap between what a

domain expert means and what an engineer can implement deterministically. Status

reporting is a by-product of doing that well, not the job itself.

What you’ll own.

 Delivery ownership

Own the end-to-end delivery plan for every active workstream — scope, sequence,

dependencies, capacity, and dates that actually hold.

Break large, ambiguous product intent into engineering-sized increments with explicit

acceptance criteria, agreed with the people who will build them.

Run the operating cadence: planning, standups, refinement, demos, and retrospectives that

change something the following week.

Maintain one honest view of status — on track, at risk, slipped, and why — visible to the

founders and to the team at the same time.

Manage cross-team dependencies between backend, frontend, AI, and drawing-automation

workstreams so no team idles waiting on another.

Surface risk early, quantify it, and arrive with options — never an escalation without a

proposal.

Protect the team from thrash: absorb changing priorities, re-plan properly, and say no or not

now when a plan cannot take more.

Drive releases to genuinely done — QA, UAT with domain experts, documentation, and post

release verification included.

Own and improve the delivery metrics that matter: cycle time, predictability of committed

scope, defect escape rate, and rework.

Run the release calendar across two products so neither becomes the permanent second

priority.

Technical partnership

Participate substantively in technical discussions on design, sequencing, and trade-offs —

and hold your own with senior engineers.

Understand the architecture well enough to reason about blast radius: what a schema

change touches, why a migration is risky, why an API contract must be agreed before two

teams start.

Challenge estimates that look wrong in either direction, and recognise when an estimate is

uncertain because the problem is still unclear.

Translate technical constraints into decisions leadership can act on, and business constraints

into direction engineers can act on.

Keep testing, observability, and debt-reduction work on the plan instead of losing to features

every single quarter.

Insist that decisions get written down — architecture choices, drawing rules, API contracts,

and the reasoning behind each.

Stay close to the artefacts: read the tickets, the design docs, the PR titles, and the incident

write-ups.

Chair technical discussions where the outcome is a decision with an owner and a date, not a

longer discussion.

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects

10

Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

11

Mandatory (Education): Engineering graduate

Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain

2

Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients

3

Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery

4

Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)

5

Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.

6

Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships

7

Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability

8

Mandatory (Company) -B2B SaaS Product companies

9

Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.

10

Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon

11

Mandatory (Education): Engineering graduate

Job Title: Tech Architect - Java Spring Boot

Company Name: Chella Software Private Limited

Company Website

https://www.chelsoft.com/

Company details

THE PARTNER OF CHOICE FOR FINANCIAL MARKETS

Our deep domain experience, ultra-high-performance software solutions, and on-time project delivery make us the preferred partner for the financial markets.

Over the last two decades, Chella Software has built deep domain experience in the financial markets and a capability for developing ultra-high-performance software that can handle very high volumes of data with the lowest levels of latency.

We are now preferred partners for a host of Central Banks, Stock Exchanges, Clearing Corporations, Brokerages, and Institutional Investors across 12 countries.

We are a global provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. We meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.

Central Banks:

• Our portfolio of solutions for central banks includes:
• Chella Switch, a national payment and settlement system designed for central banks in frontier markets, and
• Chella Horizen, a robust, reliable and full coverage investment management and accounting platform for reserve management.

Exchanges and CCPs:

We are at the forefront of providing customized solutions for exchanges, CCPs, depositories, and other financial market infrastructure. Our high-speed, low-latency, high-volume, massively scalable systems are spread across the core areas of trading, surveillance, risk management, clearing, settlement, and compliance.

​Our teams have deep expertise in:

• Developing and implementing bespoke solutions on a build-operate-maintain model.
• Re-architecting and re-engineering core applications to address performance and scalability challenges.
• Migrating legacy systems to the latest technologies without disrupting operations.
• Defining and building digital experiences and journeys that facilitatethe addition of new investors to the market.

Brokerages:

Our solutions for brokerages include:

• Chella Trader, a multi-asset, multi-exchange, multi-currency, omni-channel order management system, and
• Chella Clearvision is a modular broker back office that helps scale a broker’s business with incremental investments.

Institutional Investors:

We meet the investment management needs of institutional investors through Chella IMS, a full coverage post-trade investment management and IFRS-compliant accounting platform for pension funds, insurance firms, and family offices.

Location: Madurai - Tamil Nadu

Mode of Working: Work Form Office (Interview shall be face to face at Madurai)

Days of Working: 5 Days a week

Responsibilities

Job Description:

• Tech Architect with expertise in Java Spring Boot to design and implement robust, scalable, and high-performance backend systems. As a Tech Architect, you will be responsible for shaping the technical direction of complex software projects and providing architectural guidance to engineering teams. 
• This role requires deep technical knowledge, leadership skills, and the ability to collaborate with various stakeholders to ensure the successful delivery of solutions that meet business and technical requirements. Experience in the Fintech domain is an added advantage.

Key Responsibilities:

1. Architectural Design & Strategy:

• Lead the architectural design and implementation of scalable, maintainable, and secure backend systems using Java, Spring Boot, and microservices architecture. 
• Define best practices for code quality, testing, security, and deployment processes. Drive the adoption of modern development methodologies (Agile, DevOps) and frameworks.

1. Technical Leadership:

• Provide mentorship and technical guidance to developers and engineers on coding standards, design patterns, and technologies.
• Ensure the architecture is aligned with business goals and technical constraints. Conduct code reviews and enforce best practices to maintain high-quality standards.

1. Collaboration:

• Work closely with Product Managers, Business Analysts, and other stakeholders to gather requirements and translate them into technical solutions. 
• Collaborate with cross-functional teams to define system requirements, integrate with third-party services, and ensure the overall system design is cohesive.

1. Problem Solving:

• Analyze and resolve complex technical challenges, such as performance bottlenecks, scalability issues, and system integrations.
• Evaluate and implement new technologies, tools, and frameworks to continually improve the development process.

1. Documentation & Reporting:

• Document architectural designs, technical specifications, and implementation guides.
• Provide regular updates on project progress, risks, and technical challenges to senior leadership.

1. Continuous Improvement:

• Stay up to date with emerging technologies, industry trends, and best practices.
• Recommend improvements to system architecture, processes, and technologies to enhance the software development lifecycle.

Interview process: Virtual and Face-to-Face

Skills:

Experience: 9-12 Years

Location: Madurai

Job Type: Full-time

Education: B.E(Any stream)/ B.Tech / M.E / M.Tech. or similar

Skills: Java, Spring Boot, and microservices architecture. 

Why Join Us?

• Opportunity to work on cutting-edge solutions for capital markets.
• This is a global role and, hence, will provide opportunities to work with organizations across the globe.
• Learn from experienced professionals and grow into a solution architect, product manager or sales role.
• Opportunity for rapid personal and professional growth.

ATGS official Email

anita at atgs.co.in

Roles & Responsibilities

Key Responsibilities

• Lead end-to-end implementation and delivery of software/technology products for enterprise customers.
• Own implementation projects from initial requirements gathering and planning through UAT, deployment, and customer go-live.
• Understand customer requirements and translate them into clear implementation plans, milestones, timelines, and deliverables.
• Act as the primary project/implementation point of contact for enterprise customers.
• Coordinate closely with Product, Engineering, Support, and other internal teams to resolve dependencies, issues, and implementation blockers.
• Manage project timelines, risks, dependencies, scope, and stakeholder expectations.
• Conduct regular project reviews and provide executive-level updates and reporting to customers and internal leadership.
• Engage directly with C-level executives, Directors, VPs, and other senior enterprise stakeholders.
• Build and maintain strong, strategic, long-term relationships with enterprise customers.
• Ensure successful UAT, deployment, adoption, and transition to the relevant post-go-live/customer success teams.
• Proactively identify risks and challenges and drive them to resolution.

Ideal Candidate

1Strong Technical Implementation manager profile with exposure to enterprise clients in B2B SaaS domain2Mandatory (Experience 1) – Must have 4+ years in Technical Implementation Manager/ SaaS Implementation manager/Technical Project Implementation Manager with atleast the recent 2+ years in a B2B SaaS company dealing with enterprise clients3Mandatory (Experience 2) – Must have direct experience leading end-to-end software/tech product/tech project delivery4Mandatory (Experience 3) – Must have External / Client project implementation experience (Don't want internal project manager)5Mandatory (Experience 4) - Experience coordinating with Product, Engineering, and Support teams to ensure successful customer go-live.6Mandatory ( Experience 5) – Must be comfortable engaging and presenting to C-level executives, Directors, VP-level stakeholders, and enterprise decision-makers, with proven ability to build strategic long-term relationships7Mandatory (Core Skills) – Strong communication, stakeholder management, and executive-level reporting capability8Mandatory (Company) -B2B SaaS Product companies9Mandatory (Note 1): Not looking for implementation engineer but someone who handles the implementation projects. In their current or most recent role, the candidate must be the accountable owner of implementation projects (primary client point of contact, owns the project plan and go-live), not a hands-on specialist executing the build.10Mandatory (Note 2) - We have 5 open positions of which 1 position is for Pune, and the rest 4 are for Bangalore/Gurgaon11Mandatory (Education): Engineering graduate12Mandatory (Note): Candidates who had been working earlier with Sprinklr or currently working with Sprinklr will not be considered

Interview Process

Supercharge Your Career as a Technical Project Manager at Technoidentity!

At Technoidentity, we're a Data & AI product engineering company with over 15 years of expertise in building durable digital products, intelligent enterprise solutions, and scalable Data & AI platforms. As we continue expanding globally, it's the perfect time to join our team of tech innovators and make a lasting impact.

What’s in it for You?

We are looking for a seasoned, techno-functional Project Manager who can own end-to-end delivery for multiple projects while building and growing a high-performing team of 15–18 people. This is a hands-on project management role that blends three dimensions: delivery excellence (on-time, first-time-right, within scope and cost), customer partnership (building trusted relationships and delivering measurable business impact), and people leadership (developing, upskilling, and growing your team).

The ideal candidate is equally comfortable in a technical design discussion, a customer QBR, and a career conversation with a team member.

What Will You Be Doing?

Key Responsibilities

1. Delivery Execution & Ownership

• Own end-to-end delivery of projects/releases — on-time, first-time-right, and within the agreed cost, timeline, and scope.
• Drive project and release planning, including work breakdown, estimation, resource planning, dependency mapping, and risk-adjusted scheduling.
• Track and manage scope changes with disciplined change control; balance customer asks against commercial and timeline commitments.
• Proactively identify delivery risks and drive mitigation before they become escalations.

2. Quality & Continuous Improvement

• Define, track, and report quality metrics (defect density, leakage, first-time-right rate, SLA adherence, velocity/predictability).
• Institutionalize first-time-right practices: reviews, definition of done, test coverage, and release readiness gates.
• Drive continuous improvement through retrospectives, root-cause analysis, and measurable corrective actions carried into subsequent releases.

3. Customer & Stakeholder Management

• Build and deepen relationships with customer stakeholders at working and leadership levels; act as a trusted delivery partner, not just a status reporter.
• Own the cadence of customer communication — Weekly Status Reports (WSR), Monthly Business Reviews (MBR), and Quarterly Business Reviews (QBR) — with crisp, data-backed narratives on progress, risks, and value delivered.
• Build deep business and domain knowledge of the customer and the projects under the client portfolio; use that context to anticipate needs, shape solutions, and identify growth opportunities.
• Manage expectations transparently — communicate early on risks, trade-offs, and course corrections.

4. Governance, Reporting & Delivery Standards

• Ensure adherence to organizational delivery standards, processes, and governance frameworks across all projects.
• Maintain rigorous delivery hygiene: minutes of meetings, action-item tracking to closure, and up-to-date RAID logs (Risks, Assumptions, Issues, Dependencies).
• Provide accurate and timely internal reporting — project health, margins, utilization, staffing, and escalations — to delivery leadership.
• Work in synergy with support functions (HR, Talent Acquisition, Finance, IT, Operations) for staffing, invoicing, compliance, and enablement needs.

5. People Leadership & Development

• Manage, mentor, and grow a team of 15–18 engineers and leads — spanning goal setting, regular 1:1s, performance management, and career development conversations.
• Build individual upskill plans aligned to project needs and career aspirations; track progress and create stretch opportunities.
• Develop a leadership pipeline by identifying and grooming leads and anchors within the team.
• Foster a culture of customer-first, ownership, accountability, and continuous learning; manage performance issues early, fairly, and constructively.
• Drive team engagement, retention, and recognition.

6. Techno-Functional Contribution

• Participate credibly in solution and architecture discussions; challenge estimates and technical approaches where needed.
• Translate business requirements into technical direction for the team, and technical constraints into business language for the customer.
• Stay current with engineering practices (Agile/Scrum, DevOps, CI/CD, cloud, and AI-assisted development) and drive their adoption where they improve delivery outcomes.

Requirements

What Makes You the Perfect Fit?

• 8–10 years of overall experience in IT services, with at least 3–4 years managing delivery and teams of 12+ members.
• Strong techno-functional profile: an engineering background with hands-on technical experience earlier in the career, now combined with delivery and domain depth.
• Proven track record of on-time, within-budget delivery across multiple releases or projects.
• Demonstrated experience running customer governance cadences (WSR/MBR/QBR) and managing senior client stakeholders.
• Solid command of estimation techniques, release planning, quality metrics, and delivery governance artifacts (RAID logs, MoM, action trackers, status dashboards).
• Experience with Agile/Scrum and hybrid delivery models; working knowledge of tools such as Jira, Azure DevOps, or equivalent.
• Strong people-management credentials: performance management, upskilling, career development, and conflict resolution.
• Excellent written and verbal communication — able to produce crisp executive-level reporting and lead difficult conversations with confidence and empathy.

Good to Have

• PMP, PRINCE2, CSM/PSM certification.
• Exposure to AI-assisted delivery practices and productivity tooling.
• Domain exposure (e.g., energy/utilities, real estate, or public sector).
• Experience contributing to presales, account growth, or delivery excellence initiatives.

Education

• Bachelor's degree in Engineering / Computer Science or equivalent; MBA or equivalent management qualification is a plus.