Technical Delivery Manager at Gemba Concepts · Bengaluru (Bangalore) · 5 - 8 years · Bootstrapped · Posted 24 Sep 2026

GEMBA CONCEPTS · TECHNOLOGY DIVISION
· JOB DESCRIPTION
Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.
ABOUT THE ROLE
We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.
WHAT YOU'LL OWN Services business ownership
• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.
• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.
• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.
• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery
• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.
• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.
• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.
• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control
• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.
• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.
• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.
• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.
• Grow Tech Leads and senior engineers into people who can own accounts independently.
• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting
• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.
• Contribute the services section to quarterly board reporting.
• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight
• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.
• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.
• Coordinate with DevOps on environments, CI/CD and release windows.
• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver
• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.
• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES
• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.
• 1+ year leading a team of 5+ directly, including hiring and performance reviews.
• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.
• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).
• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).
• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.
• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.
• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.
• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE
• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.
• Background in an IT services firm or the services arm of a product company.
• Familiarity with microservices, REST API design and message queues.
• Experience delivering AI/ML features.
• Exposure to SOC 2 or ISO 27001 audits.
• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS
• 85%+ of implementations go live on the committed date.
• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.
• Services hiring is on plan, with near-zero regretted attrition.
• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.
WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.

About Gemba Concepts
About
Gemba Concepts, founded in 2014 by former Toyota employees Mohit Bafna and Abhishek Kumar, boasts a dynamic team with extensive industry experience and innovative ideas. We are dedicated to continuously refining our strategies in collaboration with our clients.
At Gemba Concepts, we bridge the gap between Boardroom strategy & On-Floor execution. We’re a new-age management consulting firm that operates where value is created, at the Gemba “The Real Place.”
Our Consultants work shoulder-to-shoulder with clients to design, deliver, and scale transformation, blending the analytical precision of top-tier consulting with the agility of an entrepreneurial firm.
We believe in one simple truth: “Strategy only matters when it works on the Ground.” That’s why every engagement is owned end-to-end, from insight to impact, ensuring measurable business results and lasting client capability.
Today, with over 250+ professionals, including engineers, operations experts, and strategists, Gemba Concepts continues to apply proven manufacturing excellence and Lean Operations from the Toyota Philosophy to diverse sectors helping organizations unlock efficiency, scalability, and long-term value.
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# Hiring: Technical Project Manager (TPM)
*Location:* Bangalore
*Experience:* 8–12 years in software delivery, including 4+ years as a Project Manager/Technical Project Manager
*Qualification:* B.E./B.Tech/MCA
*Travel:* Occasional client-site visits
### Job Description
We are looking for an experienced Technical Project Manager to manage end-to-end software delivery, lead Agile teams, coordinate with clients, and oversee production releases.
### Key Responsibilities
• Manage project scope, timelines, budgets, resources, and deliverables.
• Lead Agile/Scrum ceremonies, sprint planning, and backlog management.
• Handle client communication, project reporting, risks, and escalations.
• Manage production releases, deployments, CI/CD, and rollback plans.
• Lead cross-functional teams of 10–30 members across Development, QA, DevOps, and UI.
• Ensure quality standards, UAT, and timely project delivery.
### Mandatory Skills
• Strong experience in Agile, Scrum, Kanban, and client project delivery.
• Technical background in Development or QA.
• Hands-on experience with Jira, Confluence, or Azure DevOps.
• Knowledge of CI/CD, Git, SDLC, APIs, databases, and AWS/Azure basics.
• Experience managing production releases and cross-functional teams.
• Excellent communication, leadership, and stakeholder management skills.
### Good to Have
PMP, CSM/PSM, SAFe, or ITIL certifications; experience in cloud, AI, or data projects.
*Interested candidates:* Apply with your updated resume highlighting relevant project management, technical, and team leadership experience.
Responsibilities
- Own the transition plan: shadow, reverse-shadow and handover milestones for eachsystem.
- Track knowledge-transfer progress and flag areas where the team is not yet ready totake over.
- Act as Scrum Master for both pods, or coordinate Scrum ceremonies across them.
- Manage the client relationship day to day, including status reporting, SLAs andescalations.
- Manage the team: onboarding, allocation, performance and retention.
- Set up L2/L3 support processes, on-call rotations and incident management.
- Manage scope, risks and change requests with the client.
Must have
- 12+ years in IT, with 5+ years managing offshore delivery for US or European clients.
- Has run at least one transition or takeover of an existing application from a client oranother vendor.
- Agile/Scrum delivery (Scrum Master or equivalent certification preferred).
- Experience setting up and running production support with defined SLAs.
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Nice to have Media and entertainment clients. ITIL or incident management experience. Managing teams split across India, Europe and the US.
Job Title: Tech Architect - Java Spring Boot
Company Name: Chella Software Private Limited
Company Website
Company details
THE PARTNER OF CHOICE FOR FINANCIAL MARKETS
Our deep domain experience, ultra-high-performance software solutions, and on-time project delivery make us the preferred partner for the financial markets.
Over the last two decades, Chella Software has built deep domain experience in the financial markets and a capability for developing ultra-high-performance software that can handle very high volumes of data with the lowest levels of latency.
We are now preferred partners for a host of Central Banks, Stock Exchanges, Clearing Corporations, Brokerages, and Institutional Investors across 12 countries.
We are a global provider of fintech solutions for central banks, exchanges, central counter parties, and financial market intermediaries. We meet the software needs of customers in India, the Middle East, Africa, Singapore, and the USA.
Central Banks:
- Our portfolio of solutions for central banks includes:
- Chella Switch, a national payment and settlement system designed for central banks in frontier markets, and
- Chella Horizen, a robust, reliable and full coverage investment management and accounting platform for reserve management.
Exchanges and CCPs:
We are at the forefront of providing customized solutions for exchanges, CCPs, depositories, and other financial market infrastructure. Our high-speed, low-latency, high-volume, massively scalable systems are spread across the core areas of trading, surveillance, risk management, clearing, settlement, and compliance.
Our teams have deep expertise in:
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- Re-architecting and re-engineering core applications to address performance and scalability challenges.
- Migrating legacy systems to the latest technologies without disrupting operations.
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Brokerages:
Our solutions for brokerages include:
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- Chella Clearvision is a modular broker back office that helps scale a broker’s business with incremental investments.
Institutional Investors:
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Location: Madurai - Tamil Nadu
Mode of Working: Work Form Office (Interview shall be face to face at Madurai)
Days of Working: 5 Days a week
Responsibilities
Job Description:
- Tech Architect with expertise in Java Spring Boot to design and implement robust, scalable, and high-performance backend systems. As a Tech Architect, you will be responsible for shaping the technical direction of complex software projects and providing architectural guidance to engineering teams.
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- Lead the architectural design and implementation of scalable, maintainable, and secure backend systems using Java, Spring Boot, and microservices architecture.
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- Provide mentorship and technical guidance to developers and engineers on coding standards, design patterns, and technologies.
- Ensure the architecture is aligned with business goals and technical constraints. Conduct code reviews and enforce best practices to maintain high-quality standards.
- Collaboration:
- Work closely with Product Managers, Business Analysts, and other stakeholders to gather requirements and translate them into technical solutions.
- Collaborate with cross-functional teams to define system requirements, integrate with third-party services, and ensure the overall system design is cohesive.
- Problem Solving:
- Analyze and resolve complex technical challenges, such as performance bottlenecks, scalability issues, and system integrations.
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- Document architectural designs, technical specifications, and implementation guides.
- Provide regular updates on project progress, risks, and technical challenges to senior leadership.
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- Stay up to date with emerging technologies, industry trends, and best practices.
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Interview process: Virtual and Face-to-Face
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Experience: 9-12 Years
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Why Join Us?
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- This is a global role and, hence, will provide opportunities to work with organizations across the globe.
- Learn from experienced professionals and grow into a solution architect, product manager or sales role.
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ATGS official Email
anita at atgs.co.in
Experience: 8 – 12 Years
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Role and Responsibilities:
1. Responsible and accountable for all sales and service management functions ensuring that they are delivered in line with standard and operating model
2. Provide leadership, ownership, and accountability for the developed application (supporting Sales & Service Delivery) and ensuring that the operating model is implemented and continually improved upon
3. Develop, implement, monitor and report SLAs that are aligned to industry standards and best practices
4. Responsible to drive integration amongst the teams from other support functions and sales for smooth delivery of accounts
5. Responsible to coach the junior members of the teams. Provides guidance to resolve any issues in a time bound manner. Java Spring Boot: Spring Boot Data, Spring Boot Integration, Spring Boot Messaging, Spring Boot Web, Spring Boot Security, and Spring Boot AOP., MySQL, REST API, SOAP APIs, JavaScript, Angular, Tomcat, Drools, ELK, Docker, Kubernetes, MongoDBMobile Tech Lead React Native & Flutter, NodeJs Restful web services SQL and Databases HTML, CSS, JavaScriptUI UX Tech Lead HTML5, CSS3, Javascript, JQuery and Bootstrap to integrate and maintain front-end code.
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Technical Project and Delivery Manager
Permanent full-time | Remote | One opening
Required joining date: on or before December 1, 2026.
Own day-to-day execution across our mobile, frontend, and backend/data teams. This is a non-coding role working closely with the technical lead, who retains ownership of technical direction.
Responsibilities
- Translate project priorities into clear tasks, owners, milestones, and delivery plans.
- Allocate team capacity, coordinate dependencies, and track progress across development and design.
- Identify delivery risks early, resolve blockers with the technical lead, and communicate decisions and trade-offs.
- Coordinate testing, release readiness, and mobile app store submissions with the engineering team.
- Maintain clear status updates and improve planning, handoffs, and follow-through in a remote team.
Essential skills and experience
- Experience managing software delivery across multiple developers and technical workstreams.
- Strong technical understanding of React Native, iOS and Android release processes, Next.js, and backend/API integrations.
- Ability to break down work, prioritize competing needs, and manage dependencies without daily founder intervention.
- Clear written communication, stakeholder coordination, and practical experience using project tracking tools.
Preferred experience
Experience coordinating mobile and web releases, working with distributed teams, and improving delivery processes in a growing team.
Application details
Share your CV, current location, expected compensation, notice period, and earliest confirmed joining date. Please also include a brief example of a software project you managed, including team size, your responsibilities, and how you handled a delivery risk.
What you'll do
Own a client end to end. Learn their business, find what to automate or rebuild, and lead the work that ships it.
Turn business problems into technical solutions sit in the call, understand the real problem, design the fix, and decide how it gets built.
Stay hands-on. You'll still write code, build integrations, and work with APIs every day.
Build on whatever the client runs Zoho, Salesforce, Azure, similar platforms, and custom apps where needed.
Run delivery: scope it, sequence it, ship it, support it. The timeline is yours.
Review code and designs. Mentor the developers on your projects and unblock them fast.
Be the escalation point when something breaks or an integration misbehaves.
Own client communication on the technical side status, tradeoffs, bad news, early.
Keep the bar high: clear docs, clear updates, clear commit history.
What we're looking for
4–7 years shipping software, with real depth in REST APIs and system integrations.
Experience leading projects or small teams — the person others check with before they build.
Strong with business platforms (Zoho, Salesforce, or similar). Much of the leverage lives there, not in custom code.
You can sit with a non-technical client, understand the problem, and come back with a working solution.
Still enjoy building. This is technical leadership, not coordination.
Self-driven. You'll often be the senior-most engineer on the account.
Why you'll love this role
Full ownership from first call to delivery — you run projects, not a ticket queue.
Direct access to clients and leadership. Your decisions ship the same week.
Constant variety: new systems, new problems, new builds.
A step into technical leadership without giving up the hands-on work.

About Solutionara
Solutionara is a U.S.-based IT Consulting and Technology Services firm with a Global Delivery Center in Noida, India.
As a fast-scaling consulting firm, we operate with high ownership, lean teams, and disciplined execution. We are also evolving toward an AI-enabled delivery model, focused on enterprise integration, digital transformation, and scalable technology solutions for global clients.
Our GDC plays a critical role in building high-impact engineering and delivery teams while driving operational excellence through structured processes and intelligent automation.
Location: Noida, Uttar Pradesh | On-site
Experience: 5–9 Years
Employment: Full-Time
Industry: IT Consulting & Technology Services
About the Role
Solutionara is looking for a Technical Project Manager – Enterprise Technology to join our Global Delivery Center in Noida.
This is a hands-on technology delivery role for someone who can operate effectively between project management and engineering teams. You will be responsible for translating technical work into structured delivery plans, coordinating cross-functional engineering teams, managing technical dependencies and risks, and driving projects from planning through deployment and stabilization.
You will work closely with Solution Architects, Technical Leads, Developers, Integration Engineers, Data Engineers, DevOps, QA, Business Analysts, client stakeholders, and vendors.
This role requires more than maintaining Jira boards and scheduling meetings. We are looking for someone who understands how technology projects are actually delivered and can ask the right questions when architecture, environments, APIs, integrations, infrastructure, data, testing, or deployment dependencies begin affecting the plan.
What You'll Do
Technical Project Delivery
- Manage technology projects from requirements and planning through development, integration, testing, deployment, and hypercare.
- Build and maintain detailed project plans, milestones, technical workstreams, dependencies, deliverables, and release schedules.
- Translate technical activities and engineering estimates into executable delivery plans.
- Coordinate work across application development, integration, cloud/DevOps, data, QA, architecture, and infrastructure teams.
- Understand technical blockers sufficiently to identify their delivery impact and drive the appropriate teams toward resolution.
- Challenge assumptions, timelines, estimates, and dependencies when delivery risks emerge.
- Ensure technical decisions, dependencies, assumptions, and actions are documented and followed through.
Delivery Governance & Control
- Maintain RAID logs, dependency trackers, decision logs, action items, milestones, and project health indicators.
- Identify schedule, resource, technical, environmental, integration, and deployment risks before they become delivery failures.
- Establish clear ownership and due dates for risks, issues, dependencies, and actions.
- Track planned versus actual progress and develop recovery plans when projects begin to slip.
- Manage scope changes and coordinate impact assessments across schedule, resources, technical dependencies, and delivery commitments.
- Escalate issues with clear impact, options, recommendations, and required decisions.
- Maintain accurate project documentation and delivery visibility for leadership and stakeholders.
Engineering & Cross-Functional Coordination
- Work closely with Solution Architects and Technical Leads to understand solution architecture and implementation dependencies.
- Coordinate API, integration, application, infrastructure, data, security, environment, and testing dependencies.
- Facilitate technical planning and dependency discussions across engineering teams.
- Coordinate development readiness, QA readiness, UAT, release readiness, cutover, deployment, and production stabilization.
- Ensure environments, access, infrastructure, test data, interfaces, and external dependencies are available when required.
- Track defects, technical blockers, and production-readiness items through closure.
- Support technical teams without attempting to replace the engineering or architecture functions.
Client & Stakeholder Management
- Participate in and lead client status meetings, delivery reviews, technical coordination meetings, and project governance discussions.
- Communicate technical issues in clear business and delivery terms.
- Provide concise project health reporting covering progress, risks, dependencies, decisions, and upcoming milestones.
- Manage stakeholder expectations around scope, timelines, dependencies, and delivery risks.
- Coordinate across India and global teams working in distributed delivery environments.
- Maintain professional, transparent communication when projects encounter delays or technical challenges.
Agile, Release & Delivery Management
- Facilitate sprint planning, backlog readiness, delivery reviews, retrospectives, and other Agile ceremonies where applicable.
- Work with engineering leads to ensure stories and technical activities are sufficiently understood before execution.
- Track sprint commitments without treating Agile metrics as a substitute for actual delivery outcomes.
- Coordinate release planning, UAT, change readiness, cutover activities, go-live, and hypercare.
- Support Agile, Scrum, Waterfall, and hybrid delivery models based on project and client requirements.
AI-Assisted Project Delivery
- Use AI and automation tools to improve project planning, documentation, meeting outputs, risk identification, status reporting, and delivery visibility.
- Identify repetitive project-management activities that can be automated or streamlined.
- Encourage responsible use of AI within project workflows while maintaining appropriate review, confidentiality, and accountability.
- Help Solutionara evolve toward a more data-driven and AI-enabled technology delivery model.
What We're Looking For
- 5–9 years of overall experience in technology delivery, with meaningful experience as a Technical Project Manager, Project Manager, Technical Program Manager, Delivery Lead, or similar role.
- Experience managing software engineering, enterprise application, cloud, integration, data, infrastructure, or digital transformation projects.
- Strong understanding of the Software Development Life Cycle (SDLC) and how software moves from requirements through development, testing, release, and production.
- Sufficient technical fluency to communicate effectively with Architects, Developers, DevOps Engineers, Integration Engineers, QA, and other technical specialists.
- Hands-on experience with project planning, RAID management, dependency management, risk management, change control, and delivery reporting.
- Experience coordinating multiple technical workstreams and dependencies.
- Ability to identify when a technical issue affects the critical path and drive appropriate recovery actions.
- Strong client and stakeholder communication skills.
- Ability to bring structure, ownership, and accountability to ambiguous or fast-moving technology projects.
- Strong problem-solving and escalation-management skills.
- Comfortable working in a fast-paced consulting and Global Delivery Center environment.
Technical Fluency
The Technical Project Manager is not expected to be the Solution Architect or primary developer, but should be comfortable discussing and managing delivery around concepts such as:
- REST/SOAP APIs and enterprise integrations
- Application and microservices architecture
- Cloud infrastructure and AWS/Azure environments
- CI/CD and DevOps pipelines
- Databases and data dependencies
- Development, QA, UAT, staging, and production environments
- Authentication, access, networking, and security dependencies
- Deployment, cutover, rollback, and production support
- Defects, logs, monitoring, incidents, and root-cause analysis
The TPM should be able to understand what is blocked, why it matters, who owns it, what it affects, and what needs to happen next.
Preferred Experience
Experience in one or more of the following areas would be an advantage:
- Enterprise Integration – Dell Boomi, APIs, Middleware, EDI
- AWS or Azure Cloud
- DevOps and CI/CD
- Data Engineering or Data Platforms
- ERP, WMS, CRM, PIM/DAM, or enterprise applications
- Application or legacy modernization
- Microservices and API-led architectures
- Digital portals and enterprise applications
- U.S. or global client delivery
- Consulting or technology services organizations
- Onsite-offshore / Global Delivery Center delivery models
What Success Looks Like
- Projects have clear plans, ownership, milestones, and technical dependencies.
- Risks and blockers are identified early rather than discovered at the point of failure.
- Engineering teams have the information, access, environments, and decisions required to execute.
- Technical issues are translated into clear schedule and business impact.
- Delivery commitments are actively managed rather than simply reported.
- Clients and leadership receive accurate and timely visibility into project health.
- Releases and go-lives are planned, controlled, and supported through stabilization.
- Project-management overhead is reduced through effective use of automation and AI.
- Technical teams view the TPM as someone who helps delivery move forward, not simply someone who asks for status updates.
Why Join Solutionara?
- Manage meaningful enterprise technology and transformation initiatives.
- Work directly with experienced architects, engineering leaders, and global clients.
- Build exposure across Cloud, Integration, Data, DevOps, AI, and Digital Transformation.
- Develop toward broader Senior Project Manager, Program Manager, or Technology Delivery leadership responsibilities.
- Have real ownership of technology delivery rather than operating solely as a PMO coordinator.
- Help shape delivery practices as our Noida Global Delivery Center continues to scale.
- Work in an environment actively incorporating AI and automation into technology delivery.
Job Description – Squad Lead
Location: Kochi, Kerala
Experience: 10+ Years
Role: Squad Lead
Notice Period: Immediate to 30 Days
About the Role
We are looking for an experienced and technically strong Squad Lead to join our engineering team in Kochi. The ideal candidate will have 10+ years of software development experience, with strong expertise in Java, Spring Boot, Microservices, Angular, and AI technologies.
The Squad Lead will be responsible for leading a cross-functional engineering squad, driving technical excellence, mentoring team members, and ensuring the successful delivery of scalable and high-quality software solutions.
Key Responsibilities
- Lead and manage a software engineering squad, ensuring successful delivery of projects and product initiatives.
- Provide strong technical leadership and hands-on guidance to the development team.
- Design and develop scalable, secure, and high-performance applications using Java, Spring Boot, and Microservices.
- Drive the adoption and integration of AI/GenAI technologies into products and engineering solutions.
- Collaborate with frontend teams and contribute to applications developed using Angular.
- Define technical approaches, architecture, coding standards, and best practices.
- Conduct code reviews and ensure adherence to engineering and quality standards.
- Mentor and coach developers, helping them grow technically and professionally.
- Work closely with Product Managers, Business Analysts, Architects, QA, DevOps, and other stakeholders.
- Break down complex requirements into actionable technical tasks and sprint deliverables.
- Participate in solution design, estimation, planning, and technical discussions.
- Identify technical risks and proactively drive their resolution.
- Ensure timely delivery while maintaining high standards of code quality, performance, security, and maintainability.
- Promote Agile/Scrum practices and foster a culture of collaboration, ownership, and continuous improvement.
Required Skills & Experience
- 10+ years of experience in software development, with significant experience in technical leadership.
- Strong hands-on experience with Java and Spring Boot.
- Strong understanding and practical experience with Microservices architecture.
- Experience developing and integrating RESTful APIs.
- Good experience with Angular and modern frontend development practices.
- Exposure to AI/ML, Generative AI, or AI-powered application development.
- Proven experience in leading software engineering squads/teams.
- Strong understanding of software architecture, design patterns, scalability, and performance.
- Experience working in Agile/Scrum development environments.
- Strong problem-solving, analytical, communication, and stakeholder-management skills.
Good to Have
- Experience with AWS and cloud-native application development.
- Knowledge of AWS services such as EC2, S3, Lambda, ECS/EKS, RDS, API Gateway, and CloudWatch.
- Experience with CI/CD, Docker, Kubernetes, and DevOps practices.
- Exposure to event-driven architectures and messaging platforms such as Kafka.
- Experience with cloud security, observability, and application performance monitoring.
Leadership Competencies
The successful candidate should demonstrate:
- Proven experience leading and mentoring engineering teams.
- Strong ownership and accountability for delivery.
- Ability to make sound technical decisions and influence stakeholders.
- Excellent communication and collaboration skills.
- Ability to manage priorities and deliver under tight timelines.
- A continuous-learning mindset with an interest in emerging technologies, particularly AI and cloud.
Education
- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related discipline.
Role Purpose
The Program Manager is responsible for governing and coordinating multiple customer implementations and support engagements, ensuring successful delivery of IAN products and solutions across customers, teams, and delivery streams.
The role provides portfolio-level oversight across implementation, configuration, integration, quality assurance, data validation, cloud deployment, and support functions while driving delivery excellence, customer satisfaction, operational scalability, and successful business outcomes. The Program Manager works closely with Technical Project Managers, Implementation Architects, Delivery Leads, Product Teams, and Customer Stakeholders to ensure delivery commitments are met.
Key Responsibilities
- Govern and oversee multiple customer implementations and support engagements.
- Manage program-level planning, resource allocation, capacity management, and delivery forecasting.
- Ensure successful delivery of customer commitments, implementation milestones, support obligations, and business outcomes.
- Monitor overall program health, risks, dependencies, budgets, and delivery performance across customers.
- Partner with Technical Project Managers to ensure successful execution of customer implementation projects.
- Work closely with Implementation Architects, Lead Business Analysts, Lead Configurators, Lead Integration, Lead QA, AI & Data Validation Specialists, and Support Delivery Leads to align delivery activities.
- Oversee implementation and adoption of workflow automation solutions leveraging technologies such as n8n, Camunda, Apache Camel, and related orchestration platforms.
- Coordinate environment readiness, deployment planning, release activities, production cutovers, and support transitions.
- Act as the primary escalation point for delivery, support, resource, and customer management issues.
- Drive customer governance meetings, steering committee reviews, executive reporting, and stakeholder communications.
- Track and report implementation progress, delivery performance, resource utilization, risks, and customer satisfaction metrics.
- Ensure smooth transition from implementation to production support and operational ownership.
- Support implementation planning, prioritization, staffing, and delivery optimization initiatives.
- Drive continuous improvement initiatives across delivery, implementation, support, and operational processes.
- Collaborate with Product, Engineering, and Leadership teams to align customer needs with platform capabilities and product roadmap priorities.
Required Skills & Experience
- Bachelor's degree in computer science, Engineering, Information Systems, Business, or related field.
- 18–21 years of experience in technical program management, delivery management, implementation management, or professional services leadership.
- Strong experience in the Property & Casualty (P&C) Insurance domain; Knowledge of Commercial Lines and Specialty Insurance, considered an advantage.
- Experience managing multiple concurrent enterprise software implementations and customer engagements.
- Strong understanding of enterprise software implementation and delivery lifecycles.
- Good understanding of workflow automation platforms, configurable enterprise applications, and implementation-driven delivery models.
- Good understanding of BPMN-based workflow automation, business process orchestration platforms such as Camunda, Flowable, Appian or similar technologies.
- Understanding enterprise integrations, APIs, data migration, and cloud-based solution deployments.
- Understanding of cloud hosting models, environment management, deployment planning, and release coordination across Azure environments.
- Ability to manage delivery dependencies across workflows, integrations, business rules, forms, cloud environments, data validation, and customer onboarding activities.
- Experience managing cross-functional delivery teams comprising Architects, Business Analysts, Configurators, Developers, QA, Data Validation, and Support teams.
- Strong understanding of Agile delivery, release management, customer onboarding, and support transition processes.
- Experience managing customer escalations, delivery risks, budgets, and program dependencies.
- Strong understanding of resource planning, capacity management, utilization tracking, and delivery forecasting.
- Excellent stakeholder management, executive communication, leadership, and decision-making skills.
- Proven experience working with insurance carriers and clients across North America or Europe.
Desired Skills
- Experience with intelligent automation, document processing, AI-enabled solutions, or workflow-driven platforms.
- Experience working with SaaS platforms, InsurTech solutions, or enterprise workflow automation products.
PMP, PgMP, SAFe, PRINCE2, or equivalent program management certification
We’re Hiring | Technology Lead – Java & AWS
Locations: Kochi | Trivandrum | Bangalore
Experience: 15–18 Years
Key Skills: Java, AWS, AI/ML
What We’re Looking For
Strong hands-on expertise in Java and enterprise application development.
Solid experience with AWS and cloud-based architectures.
Practical experience implementing AI/ML solutions.
Expertise in solution architecture, system integration, and scalable application design.
Proven ability to lead technical initiatives while remaining actively involved in coding, design, and troubleshooting.
Experience delivering end-to-end enterprise solutions.














