Technical Project Manager

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
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Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

Job Descriptions:

1. Job Requirement

We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.

Responsibilities:

• Develop and deploy GenAI-based applications to solve complex business problems.
• Implement RAG frameworks to enhance information retrieval and response accuracy.
• Design and optimize document chunking strategies tailored to specific data types and use cases.
• Build and manage data embeddings using various vector databases for high-performance similarity searches.
• Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
• Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
• Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.

2. Required Technical Skillsets

Mandatory Skills:

• Proficiency in Generative AI frameworks and technologies like
• Prompt Engineering – creating specific prompts to guide LLM outputs
• Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
• Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
• Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
• Expertise in designing and implementing chunking strategies for diverse datasets.
• Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
• Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
• Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
• Experience with API integration for AI services and building scalable applications.

Desirable Skills:

• Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
• Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
• Exposure to different chunking strategies, including overlap and semantic segmentation.
• Understanding of DevOps practices for deploying and managing AI models in production.
• Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.

We are hiring a Node.js Developer (1-3 years experience) for a full-time role in Wakad, Pune. The candidate must have expertise in Node.js, Nest.js, and Express.js, along with proficiency in MongoDB, MySQL, and ORM libraries. Experience with AWS services, Docker, Kubernetes, and CI/CD pipelines is required. Strong knowledge of authentication mechanisms (JWT, OAuth, Passport.js) and version control (Git) is essential

Job Title: Senior .NET Developer

Location: Kolkata

Job Type: Full-time

Experience: 8-15 years

Job Description:

We are seeking a highly skilled Senior .NET Developer with 8 -15 years of experience to join our team. The ideal candidate will have a strong command of .NET development and excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

Responsibilities:

• Lead the design, development, testing, and deployment of high-quality .NET applications.
• Mentor junior developers and provide technical guidance and support.
• Collaborate with project managers, business analysts, and stakeholders to gather requirements, define project scope, and contribute to system architectural design and planning discussions.
• Communicate effectively with team members, stakeholders, and clients to understand project requirements, provide updates on project progress, and participate in Code Reviews with Peers/Technical Lead.
• Stay updated with the latest technologies, trends, and developments in .NET development and implement best practices, coding standards, and design patterns to ensure robust and scalable solutions.
• Troubleshoot and debug issues to maintain the stability and performance of existing applications, identify issues, conduct root cause analysis, and recommend/implement solutions.
• Document technical specifications, system architecture, and development processes, and develop relevant documentation around the solutions.
• Estimate and develop scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API, Develop SP, query, and table schema in SQL Server, and perform unit, integration and system testing to ensure quality release of the product.
• Contribute to system architectural design and planning discussions.
• Take initiative and ownership to drive development projects and invest in self-development.
• 4-6 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON.
• Exposure to Agile Scrum and associated framework, User Stories/product backlog, and TFS/JIRA Usage.
• Knowledge of scripting frameworks like ReactJS, and experience with source control like Git or Bitbucket is preferred.
• Proven experience with AJAX, jQuery, JavaScript, and CSS, knowledge of SOLID principles, and working experience with design principles including design patterns.
• Good exposure to one or more implementations of CI & CD using Jenkins, and Docker containerization.
• Knowledge of API development with an understanding of HTTP and REST architecture.

Eligible Criteria:

• Excellent verbal and written communication and organizational skills, keen attention to detail, and multi-tasking abilities.

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 5-10 years of professional experience in .NET development.

· Extensive knowledge and experience with C#, ASP.NET, MVC, Web API, and SQL Server.

· Proficiency in Azure cloud & related environments

· Experience working in Agile methodologies and collaborative team environments.

· Excellent problem-solving skills and attention to detail.

· Ability to work independently and as part of a team, with a proactive and positive attitude.

· Familiarity with front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like ReactJS is a plus.

· Certifications in .NET development or related technologies are desirable but not required.

Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees.

Employment Type

Full-time

About KAFQA

At Kafqa, we are building the next generation performing arts platform. Our mission is to transform how India learns, performs & watches performing arts. Our launch services consist of technology-enabled dance classes in our proprietary studios, production facilities, and social media broadcasting & competitions.

Founder & Team

The founder is Shariq Plasticwala. He is a graduate of IIT Bombay & Stanford GSB. He was part of the founding team of Amazon India where he played a key role for over 8 years. Among his roles at Amazon, he was the CEO of Amazon’s first joint venture in India and a Board Member of Amazon’s payments business. The other members of the founding team consisted of senior executives from Shiamak Davar & Byju’s.

Background

•   At least 6+ years experience in back-end development in a fast-paced environment, working in Python & Django Framework
• Should Have experience leading a team.
•   Deep understanding of technologies used in web products, including Rest APIs
•   Sound understanding of SQL/NoSQL databases such as PostgreSQL and MongoDB.
•   Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps.
•   Understanding of databases, and related tools, paradigms.

Opportunity

Here are some of the things you might have to do on any given day:

•   Developing APIs and endpoints for deployments of our product.
•   Infrastructure Development such as building databases, creating and maintaining automated jobs.
•   Build out the back-end to deploy and scale our product.

1) UI Design skill

2) Publishing Knowledge about the app store/ Play Store

3) Google map integration

4) Payment gateway integration

5) Firebase integration (push notification and crash report)

6) API Integration in Restfull API

7) Individual project handling (added advantage)

We are looking to hire an experienced Frontend Developer with a very good grasp over Javascript and the capability to make responsive pages.
The candidate should have good knowledge of:
- Javascript 
- HTML & CSS

- Node js
- PWA 
- Electron JS platform.
- API Integration
Candidates having good logical skills are preferred.

Roles and Responsibilities

• Talented software developers to deliver high-quality web-based business applications
• Get a solid understanding of both the functional and technical specifications of the module \ task of the current assignment and have full consent before starting the development.
• Follow proper coding standards, application architecture guidelines and procedural guidelines as explained by the respective team lead.
• Maintain the time sheet on a daily basis clearly filling the actual effort against the estimated effort. And any unplanned activities, scope creeps, unaccomplished tasks or additional guidance requirements should be immediate brought to the notice of Team Lead/Project manager/ VP.
• Will be responsible for doing a thorough unit testing before and after their respective code components is being integrated into peer codes or main application.
• Post integration release they would be responsible for resolving the TFS issues being assigned to them.
• Demonstrated ability to adapt and learn new technologies.
• Provide recommendations for continuous improvement.

Desired Candidate Profile

• Minimum 2 Years of experience in .Net technologies
• Build new Web-based systems with C# .NET, ASP.NET
• Experience in Angular 2+, JQuery, Entity Framework are preferred
• Good experience in OOPS concepts, MVC Frame work, Web API, WCF / Remoting
• Strong experience in designing and working with scalable architectures
• The ability to quickly learn new concepts and software is necessary
• Having Experience in build, publish and deploying applications using various tools
• Should have experience of all aspects of Software Development Life Cycle or Agile
• Excellent problem solver, able to assimilate formation quickly
• Excellent communication skills, oral and written
• Technical expertise: Demonstrates knowledge and experience in .net development
• Strong team player; work effectively in groups; and help others to get the job done
• Decision making: ability to analyze, integrate, evaluate and make decisions
• Motivation: Establish and communicate vision. Demonstrate enthusiasm and excitement toward achieving project goals
• High quality standards: accuracy, proficient and thoroughness in unit testing
• Time Management: Completes work in a timely manner to meet production deadlines
• Organizational skills: Ability to establish priorities for projects to meet goals

Education among below

• Diploma
• BCA
• MCA
• B Eng
• M Eng
• B Tech
• M Tech
• E CE/IT