

Gemba Concepts
https://gembaconcepts.comAbout
Gemba Concepts, founded in 2014 by former Toyota employees Mohit Bafna and Abhishek Kumar, boasts a dynamic team with extensive industry experience and innovative ideas. We are dedicated to continuously refining our strategies in collaboration with our clients.
At Gemba Concepts, we bridge the gap between Boardroom strategy & On-Floor execution. We’re a new-age management consulting firm that operates where value is created, at the Gemba “The Real Place.”
Our Consultants work shoulder-to-shoulder with clients to design, deliver, and scale transformation, blending the analytical precision of top-tier consulting with the agility of an entrepreneurial firm.
We believe in one simple truth: “Strategy only matters when it works on the Ground.” That’s why every engagement is owned end-to-end, from insight to impact, ensuring measurable business results and lasting client capability.
Today, with over 250+ professionals, including engineers, operations experts, and strategists, Gemba Concepts continues to apply proven manufacturing excellence and Lean Operations from the Toyota Philosophy to diverse sectors helping organizations unlock efficiency, scalability, and long-term value.
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Jobs at Gemba Concepts
Job Description – Billing Manager
Company: Sri Vijayalakshmi Agarbathi Works (SVAW)
Location: Bangalore
Department: Finance & Accounts / Commercial
Employment Type: Full-time
Annual Salary: ₹4,00,000–₹7,50,000 P.A , based on experience and competence
Reports To: Head of Finance / Management
Job Summary
We are looking for an experienced Billing Manager to manage the company’s pan-India billing operations. The position involves supervising billing staff at the head office and branches, ensuring accurate and timely invoicing, monitoring the movement of goods, and maintaining compliance with GST, e-invoicing, e-way bill, and documentation requirements.
The candidate should be capable of independently managing high-volume billing operations and coordinating effectively with the sales, accounts, warehouse, logistics, production, and branch teams.
Key Responsibilities
Pan-India Billing
· Manage and control all domestic billing activities across India.
· Ensure sales invoices are prepared accurately and within the required timelines.
· Verify customer details, GSTIN, place of supply, tax rates, HSN codes, quantities, prices, discounts, schemes, freight, and payment terms.
· Handle B2B, B2C, inter-state, intra-state, institutional, distributor, dealer, e-commerce, and branch-transfer transactions.
· Ensure the correct application of CGST, SGST, IGST, and other applicable taxes.
· Monitor pending orders and complete billing according to dispatch schedules.
· Review credit notes, debit notes, sales returns, discounts, rate differences, and invoice cancellations.
· Prevent duplicate, incorrect, backdated, or unauthorized billing.
Branch Billing Management
· Manage and supervise billing staff working at different branches.
· Establish uniform billing procedures and controls across all branches.
· Allocate responsibilities and monitor the daily performance of billing employees.
· Train branch staff on GST, invoicing procedures, company policies, and system usage.
· Review branch-wise billing, pending dispatches, cancelled invoices, sales returns, and documentation gaps.
· Resolve billing issues raised by branches, customers, sales teams, and transporters.
· Ensure timely submission of branch billing records to the head office.
· Conduct periodic performance reviews of the billing team.
Movement of Goods
· Monitor the movement of goods between factories, warehouses, depots, branches, customers, and third-party locations.
· Ensure every movement is supported by a valid tax invoice, delivery challan, stock-transfer document, or other required documentation.
· Prepare and verify e-way bills and monitor their validity during transportation.
· Handle documentation for branch transfers, job work, samples, promotional materials, sales returns, replacements, and returnable goods.
· Coordinate with warehouse and logistics teams to ensure invoiced quantities match the goods dispatched.
· Monitor goods in transit and follow up on delayed, returned, damaged, short-delivered, or undelivered consignments.
· Ensure timely closure of delivery challans and returnable-material transactions.
· Maintain proof of delivery and transporter documentation.
GST and Statutory Compliance
· Ensure all invoices comply with applicable GST laws and invoicing rules.
· Ensure accurate generation of GST e-invoices, Invoice Reference Numbers, and QR codes wherever applicable.
· Verify GSTIN, HSN/SAC codes, tax rates, place of supply, and bill-to/ship-to details.
· Ensure timely cancellation or amendment of e-invoices and e-way bills when required.
· Reconcile billing records with sales registers, e-invoice data, e-way bill data, and GST returns.
· Coordinate with the accounts and taxation teams for GSTR-1, GSTR-3B, annual returns, and GST audits.
· Identify and correct invoice-related differences before filing GST returns.
· Monitor changes in GST regulations relating to invoicing and the movement of goods.
· Provide billing records and supporting documents during internal, statutory, and GST audits.
Billing Controls and Reconciliation
· Reconcile daily billing with dispatches, stock movements, sales orders, and accounting records.
· Ensure invoices are correctly recorded in the accounting or ERP system.
· Monitor unbilled dispatches, pending sales orders, cancelled invoices, and open delivery challans.
· Verify price lists, customer-specific rates, discounts, schemes, and approval limits.
· Ensure credit limits and payment terms are followed before releasing invoices.
· Coordinate with the accounts receivable team regarding overdue customers and billing blocks.
· Maintain an audit trail for invoice changes, cancellations, credit notes, and debit notes.
· Implement maker-checker controls for critical billing transactions.
· Identify process gaps and introduce controls to prevent revenue leakage, tax exposure, and stock differences.
Team and Process Management
· Develop and implement standard operating procedures for billing and goods movement.
· Set daily, weekly, and monthly targets for the billing team.
· Ensure adequate staffing and work allocation during peak billing periods.
· Train team members and periodically assess their knowledge and performance.
· Coordinate with the IT team to resolve billing-system and master-data issues.
· Support automation and process improvements in billing and dispatch documentation.
· Ensure customer, pricing, product, tax, and transporter master data are accurate and updated.
· Maintain the confidentiality of customer prices, commercial terms, and company information.
Management Reporting
· Prepare daily, weekly, and monthly billing reports.
· Provide branch-wise, state-wise, customer-wise, and product-wise billing information.
· Report pending billing, cancelled invoices, credit notes, sales returns, goods in transit, and documentation issues.
· Track billing errors and implement corrective and preventive actions.
· Provide management with information on billing efficiency, compliance risks, and unresolved issues.
Required Skills
· Strong practical knowledge of pan-India billing and GST-compliant invoicing.
· Thorough understanding of GST, e-invoicing, e-way bills, HSN codes, and place-of-supply provisions.
· Experience in branch billing, stock transfers, delivery challans, sales returns, and goods movement.
· Ability to manage billing employees across multiple branches.
· Strong knowledge of Tally Prime, ERP systems, MS Excel, and billing software.
· Good understanding of inventory, logistics, dispatch, and accounting processes.
· Strong analytical, reconciliation, problem-solving, and team-management skills.
· High level of accuracy and attention to detail.
· Ability to work under pressure and complete billing within dispatch timelines.
· Good written and verbal communication skills.
Education and Experience
· Bachelor’s or master’s degree in Commerce, Finance, Accounting, Business Administration, or a related field.
· Minimum 5–8 years of relevant experience in billing, commercial operations, accounts, or GST compliance.
· At least 2–3 years of experience managing a billing team, preferably across multiple branches.
· Experience in FMCG, manufacturing, distribution, consumer products, or a multi-location organization is preferred.
Key Performance Indicators
· Accuracy and timeliness of invoicing.
· GST, e-invoice, and e-way bill compliance.
· Reduction in billing errors, cancellations, and credit notes.
· Timely closure of pending billing and delivery challans.
· Proper reconciliation of billing, dispatch, stock movement, and GST records.
· Performance and discipline of branch billing teams.
· Reduction in goods-movement and documentation discrepancies.
· Timely submission of billing reports to management.
GEMBA CONCEPTS
Experience: ~3–5 years Type: Full-time
AI/ML Engineer
Location: Bengaluru, India (Hybrid)
About Gemba Concepts
Gemba Concepts is a lean manufacturing and technology consulting firm helping clients across pharma, manufacturing, and logistics
modernize how they operate. We build production systems that sit close to the shop floor — warehouse management, manufacturing
traceability, and an applied AI/ML platform whose flagship use cases are visual quality inspection and predictive maintenance. We’re a
tight engineering team that ships real systems for demanding, often regulated, environments.
The Role
We’re looking for an AI/ML Engineer to take ML capabilities from prototype to production. You’ll own models end-to-end — framing the
problem with stakeholders, building and validating the model, and deploying it as a reliable service that holds up against real-world, messy
industrial data. This is a hands-on building role, not a pure research seat: your work goes into client-facing systems.
What You’ll Do
Build and ship computer vision models for visual quality inspection (defect detection, classification, segmentation) that perform under
real factory lighting, throughput, and edge-case conditions.
Develop predictive maintenance models using sensor/time-series data — anomaly detection, remaining-useful-life estimation, failure
prediction.
Own the full ML lifecycle: data pipelines, feature engineering, training, evaluation, and deployment, with proper versioning and monitoring.
Deploy and serve models in production on Azure (AKS), and keep them healthy — track drift, retraining triggers, and latency.
Integrate LLM-based capabilities (we use the Claude API and self-hosted open models) into delivery and product workflows where they
add leverage.
Collaborate with product, engineering, and domain experts to translate fuzzy operational problems into well-scoped ML solutions — and to
know when ML is not the right answer.
Communicate results and limitations clearly to non-ML stakeholders, including clients.
What We’re Looking For
3–5 years of hands-on experience building and deploying ML models in production (not just notebooks or coursework).
Strong Python and the modern ML stack — PyTorch or TensorFlow, scikit-learn, NumPy/Pandas.
Solid grounding in at least one of: computer vision (CNNs, object detection/segmentation, image preprocessing) or time-series /
anomaly detection.
Practical MLOps experience: containerization (Docker), model serving, experiment tracking, and deploying on a cloud platform — Azure /
Kubernetes (AKS) is a strong plus.
Comfort working with imperfect, real-world data — labeling strategy, class imbalance, data drift, and validation that reflects production
reality.
Good engineering hygiene (Git, testing, code review) and the ability to write code others can build on.
Nice to Have
Experience with industrial / manufacturing data or regulated environments (pharma, 21 CFR Part 11 awareness).
Hands-on LLM integration experience — RAG, prompt engineering, working with APIs or self-hosted models (vLLM, Qwen, etc.).
Edge deployment experience (running CV models on-device / near the line).
Exposure to data pipeline tooling and orchestration.
What You’ll Get
Real ownership of ML systems that go into production for serious clients.
A lean, senior-heavy team where you ship fast and learn across the stack.
Direct exposure to applied AI in manufacturing — a domain where the work has tangible, physical impact
Job Description – Full Stack Developer (Software Developer II)
Company: Gemba Concepts
Location: Bangalore.
Position: Software Developer II (Full Stack)
Experience: 4–5 years
Reporting To: Team Lead
About Gemba Concepts
Gemba Concepts is an innovative IT solutions provider helping organizations transform digitally with scalable and reliable software solutions. We focus on delivering business value through cutting-edge technologies, quality engineering, and a strong culture of collaboration.
Role Overview
We are seeking a Full Stack Developer (Angular + Java) with 4–6 years of experience to join our dynamic development team. The role requires strong expertise in frontend development with Angular and backend development with Java/Spring Boot, along with good knowledge of modern software engineering practices.
Key Responsibilities
● Design, develop, and maintain web applications using Angular (frontend) and Java/Spring Boot (backend).
● Collaborate with Team Lead, QA, and DevOps to deliver high-quality software within timelines.
● Experience working with RESTful services, authentication and state management.
● Build responsive, scalable, and secure applications following best practices.
● Write clean, efficient, and reusable code while adhering to coding standards.
● Troubleshoot and debug issues across the application stack.
● Work with DevOps team on application deployment and CI/CD pipelines.
● Contribute to knowledge sharing, documentation, and process improvement.
Required Skills & Qualifications
● Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
● 4–6 years of professional experience as a Full Stack Developer.
● Strong expertise in Angular 12+ (TypeScript, RxJS, HTML5, CSS3, PrimeNG, JavaScript, IONIC,SCSS).
● Solid experience in Java, Spring Boot, REST APIs, JPA/Hibernate.
● Proficiency in relational databases (MySQL, PostgreSQL, or Oracle).
● Good understanding of Microservices Architecture.
● Experience with Git, CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Azure DevOps).
● Strong problem-solving and debugging skills.
● Excellent communication and teamwork abilities.
Good to Have
● Exposure to cloud platforms (AWS, Azure, or GCP).
● Familiarity with Docker and Kubernetes.
● Knowledge of testing frameworks (JUnit, Jasmine/Karma).
● Experience in Agile/Scrum development environments.
What We Offer
● Opportunity to work on challenging and impactful projects.
● Collaborative team culture with mentorship and career growth.
● Competitive compensation and benefits.
● Learning and upskilling opportunities in the latest technologies.
Position: Test Engineer (Manual / Automation)
Location: Bangalore
Experience: 3-5 years
Employment Type: Full-time
About the Role
We are looking for a skilled Test Engineer with strong experience in manual and automation testing to collaborate QA efforts across multiple projects. The ideal candidate will drive testing strategy and ensure product quality through process excellence and automation adoption.
Key Responsibilities
· Define and implement test strategies, plans, and quality standards.
· Oversee test design, execution, defect tracking, and triage.
· Drive automation and integrate testing with CI/CD pipelines.
· Collaborate with cross-functional teams for timely, quality releases.
· Track and report QA metrics (defect density, coverage, leakage, progress).
· Conduct risk-based testing and prioritize critical areas.
· Manage test data, environments, and reviews for continuous improvement.
· Ensure best testing practices and high-quality delivery across projects.
Required Skills & Qualifications
- Bachelor’s in Computer Science, IT, or related field.
- Strong manual testing and test case design skills.
- Hands-on experience with automation tools (Selenium, Playwright, Cypress, etc.).
- API testing experience (Postman, Swagger).
- Understanding of SDLC, Agile/Scrum, and CI/CD.
- Excellent problem-solving, communication, and mentoring skills.
Good to Have
- Knowledge of performance testing tools (JMeter, LoadRunner).
- Exposure to cloud-based testing (AWS, Azure).
Why Join Us?
- Lead a high-performing QA team with real ownership.
- Build automation frameworks and influence testing strategy.
- Exposure to full SDLC and enterprise-scale applications.
- Growth path toward QA Manager / Head of QA.
Technical Support Engineer: Application Maintenance
Company: Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time
About the role
Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.
What you'll do
• Respond to production incidents, find the root cause and ship fixes quickly
• Fix bugs and improve performance in Java/Spring Boot and React applications
• Review merge requests for code quality, security and performance
• Monitor application health and help prevent repeat issues
Required skills
• 1–4 years of hands-on development or production support experience.
• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.
• JavaScript/TypeScript with React or Next.js.
• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.
• Git workflows: branching, merge requests, resolving conflicts.
• Basic Linux and command-line skills.
• Good debugging skills with logs and stack traces.
• Clear written communication, especially for incident updates and review comments.
Good to have
• Docker, Kubernetes or any cloud platform (Azure preferred)
• CI/CD tools like Jenkins or GitLab
• Monitoring tools like Grafana
Why join us
• Hands-on experience with production systems for real clients
• Work across many technologies: backend, frontend, cloud and DevOps
• A new team, so your work will shape how it's built
Job Description – Full Stack Developer (Software Developer II)
Company: Gemba Concepts
Location: Bangalore.
Position: Software Developer II (Full Stack)
Experience: 4–6 years
Reporting To: Team Lead
About Gemba Concepts
Gemba Concepts is an innovative IT solutions provider helping organizations transform digitally with scalable and reliable software solutions. We focus on delivering business value through cutting-edge technologies, quality engineering, and a strong culture of collaboration.
Role Overview
We are seeking a Full Stack Developer (Angular + Java) with 4–6 years of experience to join our dynamic development team. The role requires strong expertise in frontend development with Angular and backend development with Java/Spring Boot, along with good knowledge of modern software engineering practices.
Key Responsibilities
● Design, develop, and maintain web applications using Angular (frontend) and Java/Spring Boot (backend).
● Collaborate with Team Lead, QA, and DevOps to deliver high-quality software within timelines.
● Experience working with RESTful services, authentication and state management.
● Build responsive, scalable, and secure applications following best practices.
● Write clean, efficient, and reusable code while adhering to coding standards.
● Troubleshoot and debug issues across the application stack.
● Work with DevOps team on application deployment and CI/CD pipelines.
● Contribute to knowledge sharing, documentation, and process improvement.
Required Skills & Qualifications
● Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
● 4–6 years of professional experience as a Full Stack Developer.
● Strong expertise in Angular 12+ (TypeScript, RxJS, HTML5, CSS3, PrimeNG, JavaScript, IONIC,SCSS).
● Solid experience in Java, Spring Boot, REST APIs, JPA/Hibernate.
● Proficiency in relational databases (MySQL, PostgreSQL, or Oracle).
● Good understanding of Microservices Architecture.
● Experience with Git, CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Azure DevOps).
● Strong problem-solving and debugging skills.
● Excellent communication and teamwork abilities.
Good to Have
● Exposure to cloud platforms (AWS, Azure, or GCP).
● Familiarity with Docker and Kubernetes.
● Knowledge of testing frameworks (JUnit, Jasmine/Karma).
● Experience in Agile/Scrum development environments.
What We Offer
● Opportunity to work on challenging and impactful projects.
● Collaborative team culture with mentorship and career growth.
● Competitive compensation and benefits.
● Learning and upskilling opportunities in the latest technologies.
GEMBA CONCEPTS · TECHNOLOGY DIVISION
· JOB DESCRIPTION
Technical Delivery Manager – Services LOCATION Bengaluru (Hybrid) ABOUT GEMBA CONCEPTS EXPERIENCE 5–8 years REPORTS TO Chief Technology Officer TYPE Full-time Gemba Concepts helps manufacturers and enterprises improve how their operations run. Our technology division builds and runs Gemba Connect, a suite of enterprise SaaS products spanning warehouse management, logistics, ERP, and applied AI/ML, deployed across 30+ active client accounts in manufacturing, pharma, FMCG and retail.
ABOUT THE ROLE
We're looking for a technical leader to own Gemba's services business end to end: delivery, people, commercials and reporting. You'll run every client implementation and custom development engagement, build and manage the team that delivers them, and be the single point of accountability to clients and leadership for how services perform. You've written production Java code, can read a Spring Boot service and a SQL execution plan, and have since hired, reviewed and led delivery teams. The product roadmap stays with product leadership; everything we deliver to clients runs through you.
WHAT YOU'LL OWN Services business ownership
• Own the health of the services portfolio: delivery, client satisfaction, billing milestones and account growth.
• Run post-sale SOW execution. Ensure milestones are hit and billed on time, and follow up with finance and clients on receivables.
• Grow accounts by converting change requests and enhancements into scoped, priced, billable work.
• Track effort, utilisation and margin by account; act when an engagement turns unprofitable. Delivery
• Run multiple concurrent client implementations, owning scope, timeline, cost and quality.
• Plan and run sprints with Tech Leads: grooming, estimation, capacity planning, reviews and retros.
• Own go-lives (UAT, cutover, data migration, hypercare) and post-go-live support SLAs.
• Maintain RAID logs and delivery dashboards; flag risk early, with a proposed fix. Requirements and change control
• Be the single intake point between consulting teams, clients and engineering; convert requirements into user stories with testable acceptance criteria.
• Baseline scope and run a formal change-request process. Every change is priced in effort, cost and date before it's accepted.
• Make sure what's agreed is documented before it's built. People and hiring • Plan services headcount against the delivery pipeline and run hiring end to end (role definition, interviews, closing) at a high bar.
• Run goal-setting, regular 1:1s and performance reviews for the services team; give input on promotions, compensation and performance plans.
• Grow Tech Leads and senior engineers into people who can own accounts independently.
• Own team retention and morale. Know who's at risk before they resign. Gemba Concepts · Technology Division Page 1GEMBA CONCEPTS · TECHNICAL DELIVERY MANAGER – SERVICES Reporting
• Publish monthly services MIS to leadership: revenue billed, collections, on-time delivery, SLA adherence, utilisation, hiring and attrition.
• Contribute the services section to quarterly board reporting.
• Run monthly or quarterly business reviews with key client stakeholders. Technical oversight
• Work with Tech Leads on design reviews, integrations (ERP, WMS, third-party systems) and non-functional requirements.
• Lead incident triage and root-cause reviews on client escalations; track corrective actions to closure.
• Coordinate with DevOps on environments, CI/CD and release windows.
• Uphold security and compliance controls (e.g., SOC 2) across delivery. Improving how we deliver
• Drive adoption of AI-assisted development and testing tools, and measure whether they actually raise throughput per engineer.
• Tighten estimation accuracy, definition of done and release discipline across the services team. MUST-HAVES
• 5–8 years in software, including 2+ years as a hands-on Java developer and 2+ years in delivery or project management.
• 1+ year leading a team of 5+ directly, including hiring and performance reviews.
• Strong working knowledge of Java and Spring Boot. You can review a PR, understand how a service is structured, and challenge an estimate.
• Solid SQL: schema design, writing and debugging queries, and understanding of indexing, transactions and production issues such as slow queries and connection pool exhaustion (SQL Server/Azure SQL, PostgreSQL or MySQL).
• Hands-on exposure to cloud platforms (Azure preferred, AWS/GCP acceptable).
• Working experience with the commercial side of client engagements: SOWs, milestone billing and change orders. Margin tracking is a plus.
• Track record of delivering enterprise B2B software to external clients across multiple parallel engagements.
• Proficiency with Jira or Azure DevOps, Confluence and Git-based workflows.
• Clear communication. You can present to a client CXO, write a board-ready MIS, and give an engineer hard feedback. GOOD TO HAVE
• Domain experience in manufacturing, supply chain, warehousing, logistics or ERP.
• Background in an IT services firm or the services arm of a product company.
• Familiarity with microservices, REST API design and message queues.
• Experience delivering AI/ML features.
• Exposure to SOC 2 or ISO 27001 audits.
• Certifications (PMP, CSM, PMI-ACP) are welcome but won't substitute for a delivery and team-building track record. WHAT SUCCESS LOOKS LIKE IN YOUR FIRST 6 MONTHS
• 85%+ of implementations go live on the committed date.
• Billing milestones are invoiced on time, and receivables ageing is visibly down. • Every active account has baselined scope, a live RAID log and a change log.
• Services hiring is on plan, with near-zero regretted attrition.
• Leadership gets a monthly services MIS without having to chase it. WHO YOU'LL WORK WITH The services delivery team (engineers, Tech Leads, BAs, QA), product squads, DevOps, consulting teams, finance and client stakeholders.
WHY JOIN Own a real business line with direct access to leadership. Build the team and operating model your way. Work on enterprise products in active growth, including applied AI.
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