Position – Product Designer Location – Mumbai/Bangalore About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning Roles & Responsibilities * Reviewing and improving our current platforms * Define visual elements, product elements, and overall design * Individually contribute to projects along with the product manager, developers and stakeholders * Interacting with the team for ideation and work critique * Evaluate and set best UI practices and standards * Creating functional as well as beautiful solutions to the most hideous of problems across all devices * Intriguing us with new ideas, thoughts, or observations Intriguing us with new ideas, thoughts, or observations Skills Required * Full time-based in Mumbai/Bangalore, we like to work collaboratively * 2 - 5 years of relevant design experience * User obsessed with strong Visual skills * Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth Freedom to execute with an opportunity to build a new product Qualification – Any Graduate Years of Exp – 2 - 5
Position - User Researcher Location - Mumbai/Bangalore About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow. upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning About the Role The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation. You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user Roles & Responsibilities Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment. Help to develop and track quantitative measures of user experience (goals, metrics) Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development. Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products. As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way. Work closely with product teams to identify research questions. Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions. Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way. Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies Interpret and analyze research results through the lens of UX and social science. Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support. Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts. Skills Required You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) Years of Exp – 2+ Years
Leucine is growing rapidly on its mission to make global drug manufacturing compliant and efficient. Within a short period, we have signed up Fortune 500 companies as customers and raised funds from marquee VC investors (Techstars, Axilor Ventures, and SAP Labs). To scale the business, we are now looking to onboard Sales Leaders who are passionate about using technology to solve difficult problems and help us "write the book" on Enterprise selling at Leucine. This is our chance to solve the problem of poor drug quality for millions of people across the globe and create impact on an unprecedented scale. Join us in scaling a fresh new product that is growing rapidly. What you will do Be an expert in Leucine Products & offerings Collaborate and partner with account team members (professional services, sales, support, product managers) Define and maintain success plans for customers that outline the desired business outcomes, metrics for success (KPIs), potential issues, and action plans Prepare for and conduct business reviews with customer, as appropriate Monitor adoption and usage trends, work closely with customer and Leucine teams to address adoption blockers Assist customers in realizing the full value of Leucine products and serve as a trusted advisor focused on their success Work with customers to expand product adoption across their organization, building champions every step of the way Maintain high levels of customer engagement and satisfaction with a focus on customer dedication and loyalty Help drive customer references and case studies. Provide guidance on how to resolve customer-specific challenges Who you are A minimum of 2 years of customer-facing experience in a CSM function, account management, consulting, or client service role Experience working with SaaS solutions Proficient in building and delivering compelling proposals and presentations A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy Experience facilitating meetings, delivering executive presentations and resolving conflict with resources at all levels Ability to handle challenging customers or situations and drive to mutually agreeable outcomes Excellent account leadership, management and coordination skills with a bias for action Passionate about your customers’ success Accomplished presentation skills Effective communicator both written and verbal Ability to work creatively and analytically to solve problems Ability to manage ambiguity and synthesise complex information into meaningful messages and recommendations, able to make decisions within appropriate time frames with sound justification and can learn from mistakes Our Values Freedom Judgment Transparency Positivity Passion Innovation Customer Success What we offer A purpose-built work culture that lets you achieve the best version of yourself Freedom to experiment and autonomy of ideas Market competitive compensation Ample opportunity to grow in a fast-paced environment Unlimited free food and coffee About Leucine Leucine is on a mission to solve a problem that has remained unsolved for the past few decades and has claimed millions of lives: Poor Quality Drugs. At Leucine, we have built an AI enabled predictive compliance platform for the global drug manufacturing industry. Using technology, data science, and strong compliance risk management, we enable pharma companies to reduce the risk of non-compliance in their manufacturing facilities and, in turn, the likelihood of poor quality drugs reaching to the masses.
Selected candidate's day-to-day responsibilities include: 1. Social media management & marketing - promoting brand across multiple channels 2. Promoting brand across multiple channels 3. Coordinating the team 4. Content/campaign management 5. Participating in brainstorming to learn how one can try growth hacking and master the art
Selected candidate's day-to-day responsibilities include: 1. Build relationships with merchants and help them in promoting business/offerings 2. Core business development i. E. intracity travel and sales (commission on every opportunity closed) 3. Increase brand awareness of Ballyhoo through innovative marketing strategies (online & offline) 4. Generate marketing leads through multiple channels 5. Help expand the operations and brand to new customers
If you have an excellent interpersonal skills, believe you have what it takes to sell, and love working in the creative field, you are at the right place. Here is what we need from you: - Contact potential clients to describe advertising and brand placement opportunities. This usually takes the form of cold calling over the telephone to start with, and later face to face contact at presentations, meetings and business lunches or dinners - Research client needs and explain the benefits of buying advertising space, responding to any objections - Explain pricing costs to potential clients and negotiate a fee if necessary - Account manage an existing client to ensure their needs are satisfied and they are happy with the service - Work with production teams to ensure that agreed advertisements are carried in the right place and at the right time - Keep record of sales, contacts and deals - Attend industry events, exhibitions and conferences, meeting potential and existing clients - Work to maximise sales and meet targets - Deliver sales reports to management