Reporting Engineer

Job Title: Customer Relationship Manager

Company: ICICI Lombard

Industry: Insurance

Location: Navi Mumbai

Experience Level: Mid-Level (1–5 Years Preferred)

Employment Type: Full-Time

About ICICI Lombard:

ICICI Lombard is one of India's most trusted private sector general insurance companies, known for delivering innovative and customer-centric insurance solutions. Our mission is to protect what matters most with integrity, responsiveness, and a passion for service excellence.

Role Summary:

We are seeking a highly motivated and customer-oriented Customer Relationship Manager to join our team. In this role, you will be responsible for developing long-term relationships with customers, ensuring high levels of client satisfaction, and contributing to business growth through excellent service, cross-selling, and retention strategies.

Key Responsibilities:

Build and maintain strong, long-lasting customer relationships through regular interactions.

Act as a primary point of contact for assigned clients, ensuring top-tier service delivery.

Understand customer needs to recommend tailored insurance solutions.

Handle and resolve customer issues, complaints, and service requests efficiently.

Coordinate with internal departments (sales, underwriting, claims, etc.) to resolve client concerns.

Promote product offerings and suggest suitable add-ons or renewals based on profiles.

Maintain up-to-date knowledge of products, services, regulations, and industry trends.

Ensure customer satisfaction targets and relationship metrics are met or exceeded.

Required Skills and Qualifications:

-2–5 years of experience in customer relationship management, preferably in the insurance or BFSI sector.

-Strong interpersonal and communication skills.

-Ability to manage multiple clients/accounts effectively.

-Familiarity with CRM tools and customer engagement strategies.

-Problem-solving mindset with a customer-first approach.

-Graduate degree in any discipline. PG in Marketing/Finance is a plus.

Preferred Skills:

-Experience in general insurance or financial products.

-Fluency in English, Hindi, and regional languages.

-Strong negotiation skills and a proactive attitude.

Work Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: Rotational Shifts

Join us to reimagine how businesses integrate data and automate processes – with AI at the core.

About FloData

FloData is re-imagining the iPaaS and Business Process Automation (BPA) space for a new era - one where business teams, not just IT, can integrate data, run automations, and solve ops bottlenecks using intuitive, AI-driven interfaces. We're a small, hands-on team with a deep technical foundation and strong industry connects. Backed by real-world learnings from our earlier platform version, we're now going all-in on building a generative AI-first experience.

The Opportunity

We're looking for a Full-Stack Tech Lead who can drive the development of our new platform while mentoring a small but capable team. You'll own technical delivery across the stack (Next.js, Nest.js, Spring Boot, LangGraph on AWS), influence architecture decisions, and work closely with leadership on bringing our product vision to life.

If you're excited about building AI-native experiences, love working across the stack, and thrive in a fast-paced startup environment, this is your chance to shape a category-defining product.

What You'll Do

• Spend 70% of your time designing, building, and reviewing software across frontend, backend, and AI layers
• Guide a small engineering team (30% of your time) and lead from the front
• Translate product and business needs into system designs and execution plans
• Own the delivery of features and infrastructure that can scale to enterprise-grade workloads
• Unblock the team, champion engineering best practices, and build a culture of quality
• Contribute to architectural decisions and introduce new technologies as needed (e. g., queuing, observability, etc. )
• Be a mentor, collaborator, and the go-to person for complex technical decisions
• Advocate and implement AI-first principles in every layer of the product

You Might Be a Fit If You Have

• 6-8 years of experience building and scaling full-stack applications
• Proven track record in early-stage B2B SaaS or platform engineering teams
• Strong command over modern web stacks - ideally Next.js, Nest.js, and Spring Boot
• Comfort working with AWS and hybrid/on-premise infra setups
• Experience or deep interest in building AI-powered user experiences (LangGraph, LLMs, etc.)
• A strong sense of ownership, product thinking, and attention to detail
• Startup mindset: resourceful, fast-moving, and outcome-focused
• Experience with enterprise IT SAAS software (Salesforce, Oracle ERP, Netsuite, etc) is a plus

Why Join Us

• Build a generational product at the intersection of AI, automation, and data
• Work closely with founders and leadership with no layers of bureaucracy
• Have end-to-end ownership of what you ship
• Help shape the culture and tech foundations of a new, ambitious company
• Onsite in Hyderabad, with flexibility when needed

Sounds like you?

We'd love to talk. Apply now or reach out directly to explore this opportunity.

The opportunity:

● Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India

● Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis

● Be part of the early founding team and be directly responsible for driving the company's success Key

Role and Responsibilities:

● Work closely with the Founder/CEO and to define and build the platform

● Identify customer problems, latent needs & devise product roadmap

● Communicate and evangelise product output through low-fidelity designs

● Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage

● Work with Marketing to bring new features to life on various communication touch points

● Collaborate with engineers and designers to arrive at the detailed solutions to problems

● Execute o Own the roadmap for one or more parts of the product o Work with engineering and design to plan launch scope o Together with engineering and design, break-down scope into launch iterations o Deliver product features as per timelines

Skills/ Qualities Required: ● Strong problem solving – Structured thinking, data-driven analysis and strong ability to synthesize findings ● Strong communication (written & verbal) and interpersonal skills ● You should have worked at a startup or started your own company that shipped a product ● An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers ● At least 2 years of experience in a Product Management role ● Attention to detail - great products are all about the details ● Passion for getting the job done – A combination of grit, hustle and problem-solving skills to deliver results on time Nice to haves ● Prior exposure to Fintech landscape and understanding of trends in financial services Key details: ● Role: Product Manager ● Location: Mumbai/ Bangalore● Compensation: Negotiable based on candidate profile (structured as Fixed + Variable, ESOPs to be considered on a case to case basis) ● Date of Joining: ASAP

Summary of Role

We are looking for a passionate and skilled Product Manager, we expect you to bring a fresh pair of eyes for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working to deliver winning products. 

Must Have Background for this Role:

• Min 4-6 years of strong experience in product management role.
• Bachelor’s degree (MBA preferred)

Required Skills for this Role: 

• Define the product strategy and roadmap
• Build innovative financial products in a cross-functional team. Deeply understand the needs and problems of our users. 
• Develop product positioning strategies.
• Work closely with engineering to ensure developers understand the required functionality and are building the right functionality to meet the market need and are easy to implement and maintain.
• Recommend and drive implementation of improvements to the product development process
• Document and manage the user experience.
• Proven problem-solving capabilities.
• Deliver a monthly revenue forecast.

Also Nice to Have Skills and Background: 

• Excellent written and verbal communication skills 
• Excellent teamwork skills
• Demonstrated success defining and launching excellent products

Role – Java lead

Location – Bangalore

Job Description:

• Strong in java and Spring MVC

• Experience in client interaction

• Good communication skill

• Good interpersonal skill

• Team Handling skills

Want to work with an established & growing IT company? Join team Benison to have the right challenges that will help you accelerate your career growth to the next level, faster!   

Benison Technologies was started in 2011 with a mission to revolutionize the silicon industry in India, with a host of amazing big clients like Google, Cisco, McAfee, Intel, and so on, you get to experience the best of both worlds. If you consider yourself an engineer who is capable to join our ever-growing team, then this is the right opportunity for you:  

Why Benison Tech?   

We have a partial acquisition from one of the biggest names in the world (well we cant name them thanks to confidentiality) it’s one of the FAANG companies, and you can “Google” it if you like.  

Oh! & one more thing, this did not happen by accident, our team put a ton of efforts to turn this gigantic dream into a reality.  

Benison Tech has a consistent history of demonstrating growth through innovation time and again.   

We don’t stop there, we then re-invest our profits back into the initiatives for the growth of our people, our culture and the company. Now enough with us, let’s talk about the job roles & responsibilities:    

What you will be working on: 

• You will be working on the next generation network security products, on various public clouds. 
• In addition to development, you will also get your hands involved in the architectural changes while fixing the legacy issues. 
• Planning, designing, integration for network security platforms. 

• Key contributor for developing product strategies and features. 
• You will also work on specific modules to help BYOD setups perform in a streamlined manner. 

Here are some technical skills required:  

• Strong in kernel networking datapath, and TCP/IP stack.   

• Develop Linux Kernel Drivers.   
• Good exposure to Makefiles, and building RPMs.   
• Working to develop and test complex systems software, software development tools, applications, drivers, numerical methods, UIs, and web.    
• May work directly with companies developing and optimising compilers, operating systems, and other software technologies.   
• Designing & coding to support new features in the OS or Products.   

• Debugging kernel code.   
• Debugging customer issues.   
• Performance evaluation/improvement of Kernel Code.   
• Participate in production deployment and assist the production support group when needed.   

What we expect from you:  

• 3 Years of relevant Experience   
• In-depth working knowledge of Linux Operating System.   
• Excellent Linux system development debugging skills, including Linux kernel debugging.   
• Outstanding C development skills.   

• Good understanding of Networking L2 –L7 Protocols and network kernel driver.   
• Experience in porting from various Linux kernel versions.   
• Be a quick learner and be open to working on new technologies if needed.   
• Excellent team player with strong verbal & written communication skills.   
• Be able to step up when the situation demands such as meeting deadlines and critical production issues.   

• Work Independently with a skilled team while defining new system requirements based on custom interaction and inputs 

If the above fits your skill-sets and tickles your interest then read below about the additional benefits that our company offers to talented folks like you:  

Work Culture and Benefits    

• Competitive salary and benefits package  
  (H1-B which means a chance to work onsite out of India)   
• A culture focused on talent development where you get promoted within the quarterly cycle of your anniversary. 
• Opportunity to work with cutting-edge & challenging technologies including legacy tech. 
• Open cafeteria to grab some munchies while you work, we make sure the space feels like your second home, you can also wear pyjamas if you like.   
• Employee engagement initiatives such as project parties, flexible work hours, and long service awards, team bonding activities within the company, extra learning and personal development trainings, because why stop your learning at one thing!   

• Insurance coverage: Group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and your parents. (With some of the best insurance partners in India)  
• Enjoy collaborative innovation (each members gets to innovate & think out of the box), along with highly experienced team managers who maintain diversity and work-life well-being.  
• And of course, you get to work on projects from some of the most recognised brands within the networking and security space of the world, unlocking global opportunities to learn, grow & contribute in a way that is truly impactful yet purposeful at the same time.  

Still not satisfied, and want more proof?  

Head to our website https://benisontech.com/">https://benisontech.com to learn more.  

• Delivering a high-quality application
• Integrating with front-end developers 
• Ensuring a required level of performance
• Writing test-backed server-side code
• Analyzing requirements and designing new functionality
• Supporting and fixing existing functionality
• Selecting and using the most appropriate and efficient technologies for a particular application
• Designing and building application layers

• Proficiency in ( C# | Visual Basic, depending on the specific project )
• Experience using .NET ( 4.5+ | Core )
• Experience in developing ( ASP.NET MVC | ASP.NET Core MVC ) applications
• Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
• Proficient knowledge in ( MSSQL | MySQL | Oracle | other RDBMS )
• Database design including indexes and data integrity ( if RDBMS is required )
• Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
• Writing tests with ( NUnit | XUnit | MSTest )
• Implementing enterprise application patterns ( if senior developer is required )
• Understanding of HTML, JS, and CSS
• Familiarity with the client side framework ( jQuery | Angular 1.* | Angular 2.*+ | React | other )
• Familiarity with ( Kendo UI | DevExpress | Syncfusion ) 
• Integrating web analytics tools ( particularly Google Analytics )
• Familiarity with ( Azure Web Apps | AWS Cloud )