Relationship Manager

Job Title: Presales Manager

Experience: 6–12 Years (EdTech experience mandatory- Colleges or University)

Job Summary

We are looking for an experienced Presales Manager from the EdTech industry to lead the presales function, support enterprise sales, and drive solutioning for educational clients. The role involves managing a team, handling complex deals, and delivering impactful product demonstrations.

Key Responsibilities

• Lead and manage the Presales team for EdTech solutions
• Partner with sales team to drive revenue growth and deal closures
• Understand client requirements (Colleges, universities) and design customized solutions
• Deliver high-impact product demos, presentations, and workshops
• Own and manage RFP/RFI/RFQ responses and proposal creation
• Work closely with product and tech teams for solution design and enhancements
• Support large/enterprise deals and strategic client discussions
• Develop presales strategies, processes, and best practices
• Mentor and train team members for continuous improvement
• Track market trends, competitors, and emerging EdTech innovations

Required Skills & Qualifications

• Bachelor’s/Master’s degree (Business/Tech/Education preferred)
• 6–12 years of Presales experience in EdTech (mandatory)
• Strong expertise in LMS, College or University ERP, Digital Learning Platforms
• Proven experience in handling enterprise/large deals
• Excellent presentation, communication, and stakeholder management skills
• Strong experience in solutioning, RFPs, and proposal writing
• Leadership experience (team handling is preferred)

Preferred Skills

• Experience working with Higher Education / College or University
• Knowledge of cloud-based solutions, integrations, APIs
• Exposure to CRM tools (Salesforce, HubSpot, etc.)

Key Competencies

• Leadership & team management
• Strategic thinking
• Client relationship management
• Problem-solving & analytical skills
• Decision-making ability

Job Description – AI Tech Lead

Location: Bangaluru

Experience: 10+ Years

Function: AI Center of Excellence (CoE)

Reporting To: Senior Vice President – CX / Head of AI CoE

We are seeking two highly experienced AI Tech Leads (AVP/DGM level) to drive the architecture, development, and delivery of large‑scale AI solutions spanning Predictive AI, GenAI, and Agentic AI across BPM, IT Services, Digital, Data Engineering, and Enterprise Transformation programs.

The role demands strong technical leadership, solution design capabilities, hands‑on execution ownership, and the ability to lead multi‑disciplinary teams to deliver scalable, production‑grade AI systems.

2. Key Responsibilities

A. Solution Architecture & Strategy

• Lead end‑to‑end solution architecture across Predictive AI, GenAI, Agentic AI, and enterprise data ecosystems.
• Partner with business and technology teams to define AI strategy, technical roadmaps, and implementation frameworks.
• Translate business goals into scalable AI architectures leveraging microservices, distributed systems, and modern AI toolchains.
• Own architectural decisions on model design, data pipelines, deployment frameworks, MLOps stack, and scaling strategies.

B. Project Delivery & Execution Leadership

• Drive the complete AI project lifecycle: Requirement Analysis → Architecture → Model Development → Engineering → Deployment → Monitoring.
• Lead AI engineering teams in developing production‑grade ML/GenAI/Agentic solutions with high reliability and performance.
• Establish and enforce engineering best practices, coding standards, DevOps/MLOps processes, and quality controls.
• Manage multiple concurrent AI initiatives with strong governance, risk mitigation, and stakeholder communication.

C. Technical Hands-on Expertise

• Architect and build complex AI systems involving:
• Large Language Models (LLMs) & GenAI apps
• Agentic workflows and autonomous task orchestration
• Predictive modeling, forecasting, optimization, and statistical modeling
• Knowledge graphs, vector databases, embeddings
• Data engineering pipelines (ETL/ELT) and cloud-native architectures
• Drive model evaluation, experimentation, benchmarking, A/B testing, and continuous improvements.

D. Team Leadership & Mentoring

• Lead and mentor a team of AI engineers, data scientists, MLOps engineers and developers.
• Build internal capabilities by establishing training, code reviews, reusable accelerators, and technical playbooks.
• Actively collaborate with product managers, data engineering teams, CX strategy teams, and domain SMEs.

E. Stakeholder & Client Management

• Act as a technology partner during client discussions, proposals, RFP responses, and solution demonstrations.
• Communicate complex AI concepts to CXOs, business leaders, and non-technical stakeholders seamlessly.
• Support pre-sales with solutioning, effort estimation, and technical presentations.

3. A. Technical Skills

• Strong proficiency in Python, cloud platforms (Azure/AWS/GCP), and AI frameworks (TensorFlow, PyTorch, LangChain, LlamaIndex).
• Hands-on experience building applications using:
• LLMs, RAG, fine‑tuning, prompt engineering
• Autonomous AI agents & multi-agent systems
• Predictive ML models (Regression, Classification, Clustering, NLP, CV)
• Expertise in microservices architecture, API design, scalable deployments.
• Strong command over SDLC, Agile methodologies, CI/CD, DevOps & MLOps.
• Experience with data engineering tools: Spark, Databricks, Airflow, Kafka, SQL/NoSQL, and modern data lakehouse platforms.

B. Functional & Domain Skills

• Experience working in BPM, Customer Experience, Digital Transformation, IT Services.
• Ability to map AI use cases to business value: workflow optimization, automation, customer experience, operations, and analytics.

C. Leadership & Soft Skills

• Strong team leadership and mentoring experience.
• Excellent communication, client-facing abilities, and stakeholder management skills.
• Strong decision-making, problem-solving, and delivery ownership.

4. Qualifications

• Bachelor’s / Master’s in Computer Science, Engineering, Data Science, or related fields.
• 10–15 years total experience with at least 5+ years leading AI/ML projects.
• Demonstrated success delivering large-scale AI programs in enterprise environments.
• Certifications in AI/ML, cloud, or architecture (preferred).

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

This new age venture is set to bring about a pain free and healthy future for young and old alike.

As a Corporate / Enterprise Sales Manager, you will be responsible for building the enterprise sales & associations. You will be partnering closely with the Marketing Team to align on integrated campaigns, strategic business initiatives, improve processes, and ultimately generate qualified meetings and pipeline for the organization.

Desired Candidate Profile

• 2-4 years experience in B2B enterprise sales or Selling enterprise tech products in Finance or HR domain with corporates.

• Well versed with the ways of working of large companies and decision making process.
• Excellent communication skills and has to have good understanding of HR & health & wellness trends along with the buzz on social media.
• Fair understanding of sales performance metrics.
• Excellent negotiation, communication, time management and organizational skills.
• Proven ability to understand client pain points and proposing solutions.
• Proven ability to work and effectively communicate with C-level executives and line of business representatives.

Job Brief

We are looking for a Sr. Android developer with 6+ years of experience who will be responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Main Responsibilities of an Android Developer

Your responsibilities will include:

1. Writing clean and efficient codes for Android applications.

2. Monitoring the performance of live apps and work on optimizing them at the code level.

3. Identifying and resolving bottlenecks, rectifying bugs, and enhancing application performance.

4. Performing unit and instrumentation tests on code.

5. Collaborating with cross-functional teams to define and design new features.

6. Staying up to date with new mobile technology trends, applications, and protocols.

Key Requirements

1. Degree in Computer Science, Engineering, or equivalent field.

2. You have prior experience as an Android Developer using Kotlin, Java, and Android SDK and Android NDK will be a plus but not compulsory.

3. The candidate should have experience in publishing applications on the Google Play store.

4. Proven work experience in design patterns mobile architecture using frameworks such as MVVM/MVC/MVP.

5. Familiarity with RESTful APIs to effectively integrate Android applications.

6. Proficient understanding of code versioning tools such as Git.

7. Familiarity with various testing tools.

Your passion and interest in your work is the key to success for you, so if you are looking for your dream place where you can show up and enjoy your work then we could be the right match for each other, so let's connect to be the part of the amazing journey to do something innovative.