Sales

• - Strong architecture and design skills and keen business sense.
• - Strong core server-side technologies experience (Java), database design & performance tuning exposure.
• - Strong OO design skills, knowledge of frameworks such as Spring/ Spring Boot/ exposure to functional programming a plus.
• - Good knowledge of nodeJS/ noSQL a definite plus.
• - Good exposure to front end/UI skills (JS, HTML, Angular).
• - Good exposure to configuration management, testing, deployment.
• - Deep knowhow of data structures, algorithms.
• - Hands on development across technologies

About the Role:

We are looking for a Senior Technical Customer Success Manager to join our growing team. This is a client-facing role focused on ensuring successful adoption and value realization of our SaaS solutions. The ideal candidate will come from a strong analytics background, possess hands-on skills in SQL and Python or R, and have experience working with dashboarding tools. Prior experience in eCommerce or retail domains is a strong plus.

Responsibilities:

• Own post-sale customer relationship and act as the primary technical point of contact.
• Drive product adoption and usage through effective onboarding, training, and ongoing support.
• Work closely with clients to understand business goals and align them with product capabilities.
• Collaborate with internal product, engineering, and data teams to deliver solutions and enhancements tailored to client needs.
• Analyze customer data and usage trends to proactively identify opportunities and risks.
• Build dashboards or reports for customers using internal tools or integrations.
• Lead business reviews, share insights, and communicate value delivered.
• Support customers in configuring rules, data integrations, and troubleshooting issues.
• Drive renewal and expansion by ensuring customer satisfaction and delivering measurable outcomes.

Requirements:

• 7+ years of experience in a Customer Success, Technical Account Management, or Solution Consulting role in a SaaS or software product company.
• Strong SQL skills and working experience with Python or R.
• Experience with dashboarding tools such as Tableau, Power BI, Looker, or similar.
• Understanding of data pipelines, APIs, and data modeling.
• Excellent communication and stakeholder management skills.
• Proven track record of managing mid to large enterprise clients.
• Experience in eCommerce, retail, or consumer-facing businesses is highly desirable.
• Ability to translate technical details into business context and vice versa.
• Bachelor’s or Master’s degree in Computer Science, Analytics, Engineering, or related field.

Nice to Have:

• Exposure to machine learning workflows, recommendation systems, or pricing analytics.
• Familiarity with cloud platforms (AWS/GCP/Azure).
• Experience working with cross-functional teams in Agile environments.

About Us:

At OpenGrowth, we are on a mission to empower entrepreneurs and transform their dreams into reality. We understand the challenges and aspirations that come with starting and growing a business, and our goal is to provide the necessary support and resources to help entrepreneurs thrive.

With a deep passion for fostering innovation and collaboration, OpenGrowth serves as a vibrant community where entrepreneurs can connect, learn, and grow together. Our platform offers a comprehensive suite of services, including expert guidance, educational resources, startup services, and a virtual collaboration platform called OpenGrowth Hub.

We believe in the power of entrepreneurship to drive positive change and create financial independence. Through our tailored solutions, we aim to equip entrepreneurs with the knowledge, skills, and connections they need to succeed. Whether you're just starting out or looking to scale your business, OpenGrowth is here to support you every step of the way.

Join us on this exciting journey and be part of a dynamic community of entrepreneurs. Together, we can unleash your full potential and shape a future of innovation, growth, and success. Welcome to OpenGrowth, where entrepreneurial dreams become a reality.

Key Responsibilities:

Market Research and Analysis:

Conduct thorough market research to identify potential clients and business opportunities.

Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach:

Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

Build and maintain a robust pipeline of prospective clients.

Client Relationship Management:

Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

Schedule meetings, presentations, and demonstrations(when needed)

Sales Support:

Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation:

Maintain accurate and up-to-date records of all business development activities, database and client interactions.

Prepare weekly reports on sales activities, pipeline status, and market feedback.

Knowledge of CRM tools is appreciated

Greetings from Samunnati !

We are looking to hire UI developer for our growing organization.

Location: Bangalore 

Role and Responsibilities

• Making technology work for small holder farmers is the primary function of this team, the individual joining this team should be self-driven towards creating impact.
• A keen listener and has a pro-active approach to problem solving.
• Should understand the role of digital transformation in a company’s journey.
• An individual who follows technological advancements closely and thinks of new and innovative use cases that such technology can solve.
• Having previous experience in product management and/or platform development projects is a plus.
• Knowledge of software development life cycle and software configuration management tools preferred.
• The candidate should demonstrate high bias-for-action and should drive results that matter to the function and to the entire organisation.
• Build from ground up, a scalable server infrastructure and client applications.
• Design, develop and deploy features and consume APIs with high quality standards.
• Manage the infrastructure hosted in the cloud.
• Contribute significantly in reviewing code, design & test-cases authored by peers.

Qualifications and Education Requirements

• 3-5 years experience of design and development experience building scalable & distributed systems.
• Bachelor’s or Master’s degree in Engineering from reputed institutes.

SKILLS

• Agile Project Management
• Software Development Life Cycle and Software Configuration Management
• Excellent coding, debugging skills.
• Hands-on experience on the following tech stacks:
  ReactJs, NodeJs, TypeScript, PostgresSQL/MongoDB, Nginx, Pm2, Redis, Bootstrap, CSS
• Knowledge of Microservices and REST APIs.
• Must have: Experience with managing server infra in hybrid cloud AWS & GCP.
• Must Have: Very good understanding of OOPS and design patterns.
• Nice to have: Hands-on-experience with analytics using ELK stack/ Mixpanel

Interested and suitable candidates can apply for the above post.

Samunnati is an Equal Employment Opportunity Employer. Our ambition is to build the best team – one that is representative and inclusive of the diverse talent and the communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

About Samunnati:

Samunnati is an agri ecosystem enabler with a vision to “Make Markets Work for Smallholder Farmers”. Founded by Mr. Anil Kumar SG - an seasoned banker and a passionate entrepreneur (ex-ICICI Bank and IFMR) in 2014, Samunnati is backed by marquee equity investors viz. Elevar Equity, Accel, responsibility AG and Nuveen. Samunnati works on a specific AMLA framework - Aggregation, Market Linkage, and Advisory services, which facilitates market access through financial and non-financial solutions that enable the enterprises and associated value chains operate at a higher equilibrium, thereby creating value for all stakeholders.

Check out to career page for more interesting and exciting job opportunities within Samunnati the great place to work organization.

https://careers.samunnati.com/

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