Team lead inside sales (day shift)

Job Description

Job Responsibilities

• Design and implement robust database solutions including

  • Security, backup and recovery

  • Performance, scalability, monitoring and tuning,

  • Data management and capacity planning,

  • Planning, and implementing failover between database instances.

• Create data architecture strategies for each subject area of the enterprise data model.

• Communicate plans, status and issues to higher management levels.

• Collaborate with the business, architects and other IT organizations to plan a data strategy, sharing important information related to database concerns and constrains

• Produce all project data architecture deliverables..

• Create and maintain a corporate repository of all data architecture artifacts.

Skills Required:

• Understanding of data analysis, business principles, and operations

• Software architecture and design Network design and implementation

• Data visualization, data migration and data modelling

• Relational database management systems

• DBMS software, including SQL Server  

• Database and cloud computing design, architectures and data lakes

• Information management and data processing on multiple platforms 

• Agile methodologies and enterprise resource planning implementation

• Demonstrate database technical functionality, such as performance tuning, backup and recovery, monitoring.

• Excellent skills with advanced features such as database encryption, replication, partitioning, etc.

• Strong problem solving, organizational and communication skill.

• Strong knowledge in Kafka development and architecture.
• Hands-on experience on KSQL Database.
• Very good communication, analytical & problem-solving. skills.
• Proven hands-on Development experience Kafka platforms, lenses, confluent.
• Strong knowledge of the framework (Kafka Connect).
• Very comfortable with Shell scripting & Linux commands.
• Experience in DB2 database

ABOUT Loop AI:

LoopAI is a fast-growing early stage startup led by VCs, executives and repeat entrepreneurs who are building the US's first "Delivery Intelligence Platform" a smart operator to manage your 3P Delivery Business. Loop AI's platform provides instant visibility all the operational metrics and helps structure your finances, accounting using AI. LoopAI's customers are seeing 10X ROI from the engagements. We are working with some of the large brands in the US on track to manage 0.5$B payouts.

LoopAI has grown 3x month on month for the past 4 months, counting more than 5000 Locations by end of the year. Including 2 of the world's top-10 virtual brands, 2 of the top-10 CPA firms in the US.

We process a Million Orders every month and store TerraBytes of data to build our intelligence platform

SUMMARY :

LoopAI is looking for a talented Customer Success Manager with a focus on RESTAURANTS who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Loop's customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function. You will engage with accounts managing customers' needs ensuring product adoption and revenue retention.

A successful candidate will be highly strategic, analytical, resourceful, customer-focused, team-oriented, and will have an ability to work under time constraints to meet deadlines. We are looking for someone with a proven track record of managing a diverse set of customers while helping to build customer success programs in a SaaS startup company.

If you are looking to grow your career in AI based products Loop is the exact location you are looking for

RESPONSIBILITIES :

- Own onboarding, nurturing, retention, up-selling and ongoing success for all customers

- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources

- Engage actively in client discussions to position the value of our solution

- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap

REQUIREMENTS:

- Deep understanding of the Customer Success function

- Incredible precision, attention to detail, and organization skills

- 3+ years of customer success experience

- Demonstrated experience in presenting complex data in understandable ways to address customers business questions

- Demonstrated experience using analytical tools to measure performance, determine improvements and innovations, and make adjustments accordingly

- Entrepreneurial spirit, a self-starter, who is internally driven to make an impact on both the customer and a growth directed organization

- Experience working with cross-functional teams and projects

- Aptitude for being organized with flexibility to deliver results in a fast-paced environment

ADVANTAGES:

Proven ability to leverage business intelligence and analytics tools to perform analyses and measure the impacts of your initiatives on key metrics such as activation, adoption and retention.

Experience with Restaurants is required

WHY JOIN Loop AI?

Join a rocketship! We are pioneers of a new market that we are creating

- Take a central and critical role at Placer.ai

- Work with, and learn from, top-notch talent

- Competitive salary

- Excellent benefits

- Fully remote

SkilloVilla is a platform where one can hone their abilities through expert-driven courses in the latest technologies and gain access to companies anywhere across the globe. Right from upskilling, resume creation, and mock interviews to finding suitable placements with the right companies, we have your backs at all times. At SkilloVilla, we have made it our mission to support young graduates in enhancing their learnings and transforming them into big earnings.

Making sure you have a steep learning curve while having fun is our promise! See the ~2min explainer video to get a sense of what we do.

https://www.youtube.com/watch?v=zMWk1lQDmec&;t=24s

Your Responsibilities:

• Learn & understand Skillovilla’s products, prospective clients & services well.
• Understand customer needs, and requirements and correlate solutions and customer requirements.
• Identify and qualify new customers coming from our inbound and outbound lead funnel.
• Developing strong relationships with customers, and connecting with key business executives and stakeholders.
• Document all pertinent customer information and conversations in the CRM system
• Respond, engage, and qualify inbound/outbound leads and inquiries.
• Execute planned sales activities and develop a target list of high-potential new customers.
• Achieve monthly & quarterly quotas.
• Perform effective online demos to prospects

What you will need:

• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi, and English Mandatory, knowing regional languages will be a plus).
• Ability to make focused efforts to win customers.
• The ideal candidate should be strategy driven with a research-based approach.
• Ability to multitask, prioritize and manage time effectively.
• We are open to hiring freshers and experienced candidates both in our organization.

Note: This is a work-from-office role, based in Raipur. All candidates are expected to serve as per standard working hours.

Maintain accurate records of employees in accordance with company policies & procedure.

Process payroll data on time & efficient manner.

Monitor gate entry of worker/staff in proper manner.

Managing store/workers/vender/gate pass records.

• Gathering information and documentation from clients
• Helping clients fill out immigration application forms
• Drafting submission letters
• Reviewing all documents to ensure they are accurate and meet government requirements
• Ensuring that deadlines are met
• Tracking the status of each application and keeping clients updated

• Work with development teams and product managers to ideate software solutions

• Develop and manage well-functioning databases and applications

• Write effective APIs

• Test software to ensure responsiveness and efficiency

• Troubleshoot, debug and upgrade software

• Create security and data protection settings

• Write technical documentation

• Proven experience in Software Development

• Experience developing web applications

• Knowledge and Understanding  of programming languages(e.g. Java, Python, C, C++) and Understanding JavaScript frameworks (e.g. React, Node.js)

• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) 

• Excellent communication and teamwork skills

• Great attention to detail

Who we are

ixigo is an AI-based travel app that helps millions of users plan and book their trips every day. Launched in 2007, ixigo is proud to have built numerous industry-first AI-innovations over the last decade. With pre-emptive help from ixigo at every touch-point of their journey, 150 million Indians are now making smarter travel decisions every year. ixigo uses Artificial Intelligence for deal discovery, personalized recommendations, dynamic marketing, airfare predictions, train delay information, PNR confirmation status, infrastructure cost optimization, business intelligence and providing fully-automated customer service over chat and voice. This makes ixigo a lean, tech-intensive and capital-efficient travel business, serving millions of travelers with a team size of under 200. Founded in 2007 by Aloke Bajpai & Rajnish Kumar, ixigo’s investors include Sequoia Capital India, Fosun RZ Capital, SAIF Partners, MakeMyTrip & Micromax.

Role & Responsibility

As a Backend Developer, You will be involved in all aspects of development playing a critical role in the design, planning, development, and deployment and help develop best practices for future development. You will be working closely with Tech, Design and Quality team to build and launch the product.

• Code, develop, design and architect features related to the existing application. We expect you to own modules end to end and take pride in the work products you ship
• Design, implement and maintain highly scalable, multi-tier, distributed server software applications
• Deliver across the entire app life cycle, design, build, deploy, test, release to app stores and support
• Working directly with developers and product managers to conceptualize, build, test and release products
• Take responsibility for performance and stability for all server functions
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills & Qualifications:

• At least an undergraduate degree in Computer Science, Engineering, preferably from IITs/Top RECs
• 2-5 years of experience at cutting edge organizations or startups
• Extensive experience in a Java server-side software design and development
• Proficiency in the implementation of algorithms and the use of advanced data structures to solve problems in computing.
• Experience with e-business/e-commerce applications and business environment is a must
• Any experience with internet companies or the travel industry will be a plus

Must have

• Good understanding of Java/J2EE and design patterns
• Strong knowledge of data structures and designing for performance, scalability and availability Knowledge in MongoDB and Web services
• Extensive use of Instruments and Shark to detect memory leaks and for performance optimization
• Good grasp of algorithms, memory management, and multithreaded programming
• Good to have - Python, NodeJS, Mysql, Redis, ElasticSearchGreat people skills!
• Able to fit in well within an informal startup environment and to provide hands-on management
• The high energy level and untiring commitment to drive oneself & the team towards goals

Compensation: Commensurate to skills & experience; comparable to the best in the industry.

Culture: ixigo is proud to have built an entrepreneurial culture that has become a folk-lore in the startup ecosystem. One in every four ixigems has gone on to build successful startups and companies. Our cultural values of integrity, empathy, ingenuity, awesomeness, and resilience have stood the tests of time and we’ve built a fun, flexible and creative work environment that is driven by people with a high degree of ownership. You will get to work with some of the smartest folks in the Indian startup ecosystem, and solve some of the toughest problems for the next billion users by using bleeding-edge technologies. Oh, and we have an awesome “play” area, great chai/coffee, free lunches (yes, they exist!) and a workspace you will fall in love with.