Ability to handle pressure and should convince customer to buy I.T. hardware portfolio like laptops, desktops, related accessories, software, datacentre products and others.
Having worked in a similar domain doing sales lead calls for similar products (HP, HPE, Dell, Lenovo, Microsoft, AWS) would be preferred. Candidates who have sold to Indian customers or consumers would help.
The role includes complete sales cycle from generating an opportunity to nurturing to negotiations to clusure to logging the order to followup on delivery to payment collection to managing the customer.
Should be good in reporting and documentation work and adept in tools like MS excel, word, powerpoint.
Should be able to handle team and take decisions. Should be able to motivate team to achieve their goals and help them wherever necessary.
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Position Overview: As a Senior Project Manager at Fountane, you will take on increased responsibility for managing complex projects and leading larger project teams. You will leverage your expertise in project management methodologies and industry best practices to drive the successful delivery of consulting projects, ensuring they meet or exceed client expectations. This role offers an exciting opportunity to lead high-impact projects and make a meaningful contribution to our organization's success.
Technical Skills:
- Mastery of project management methodologies such as Agile, Scrum, or Waterfall.
- Extensive experience with project management tools and software such as JIRA, Asana, or Microsoft Project.
- Advanced knowledge of software development lifecycle (SDLC) and project management best practices.
- Exceptional leadership, communication, and stakeholder management skills.
- Strong strategic planning and problem-solving abilities.
Responsibilities:
- Lead the planning, execution, and delivery of complex consulting projects, ensuring alignment with client objectives and organizational goals.
- Manage project teams and resources, including personnel, budgets, and schedules, to achieve project success.
- Drive project risk management and mitigation efforts, proactively identifying and addressing risks and issues to keep projects on track.
- Provide leadership and mentorship to project managers and project teams, fostering a culture of excellence and continuous improvement.
- Communicate project status, updates, and milestones to stakeholders, building trust and confidence in project outcomes.
- Collaborate with senior leadership to define project strategies, priorities, and resource allocations, ensuring alignment with organizational objectives.
Leadership Attributes:
- Proven leadership and decision-making skills.
- Excellent communication and stakeholder management abilities.
- Strategic thinking and problem-solving mindset.
- Strong team-building and coaching skills.
- Commitment to driving excellence and delivering exceptional results.
LIFE AT FOUNTANE:
- Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
- Competitive pay
- Health insurance for spouses, kids, and parents.
- PF/ESI or equivalent
- Individual/team bonuses
- Employee stock ownership plan
- Fun/challenging variety of projects/industries
- Flexible workplace policy - remote/physical
- Flat organization - no micromanagement
- Individual contribution - set your deadlines
- Above all - culture that helps you grow exponentially!
A LITTLE BIT ABOUT THE COMPANY:
Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.
We’re a team of 80+ strong from around the world that are radically open-minded and believes in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.
- Position: Appian Tech Lead
- Job Description:
- Extensive experience in Appian BPM application development
- Knowledge of Appian architecture and its objects best practices
- Participate in analysis, design, and new development of Appian based applications
- Mandatory Team leadership and provide technical leadership to Scrum teams Certification Mandatory- L1, L2 or L3
- Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team
- Build applications: interfaces, process flows, expressions, data types, sites, integrations,
- Proficient with SQL queries and with accessing data present in DB tables and views
- Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services
- Experience working with different Appian Object types, query rules, constant rules and expression rules
Qualifucations
- At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher
- Over 8 years in Implementing IT solutions using BPM or integration technologies
- Experience in Scrum/Agile methodologies with Enterprise level application development projects
- Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL
- Appian BPM application development on version 19.x or higher
- Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS
- Good leadership skills and the ability to lead a team of software engineers technically
- Experience working in Agile Scrum teams
- Good Communication skills
Greeting from Evervent !
About Evervent
Founded by Insurance industry veterans and Engineers. EVERVENT exists to help you enable digital transformation and grow your business. We are Insurance Experts , Digital Marketers, Technology Thinkers, Innovators, Experimenters and most Importantly Products Enthusiasts. We love building disruptive products and solutions for our clients. We aim to be the Global leaders Fintech Products by 2025.Evervent stands for Forever Innovative, founded by technology and insurance industry experts, it started as an online insurance intermediary in 2013, with technology in its core of all processes and practice. Evervent now, develops technology that enables insurance and fintech industry to go digital. Based out at Chandigarh and Karnal, In a short span time, Evervent has won contracts from leading insurance intermediaries, government agencies and international clients and poised for tremendous growth in coming months.
We are looking for Self motivated, Passionate Technology enthusiasts seasoned Senior MERN Stack Developer to join our team. Developing high end enterprise products for Fintech and Insure-tech market
Roles and Responsibilities:-
• Ability to translate Wireframes into functional web apps.
• Binding of UI elements to JavaScript object models
• Creating RESTful services with Node.js
• MERN stack developer must have proven experience in front & back-end development
• Work in a cross-functional team to deliver a complete user experience
• ReactJS NodeJS developer must know MongoDB, Express, Node.js, & React.
• Create Unit and Integration tests to ensure the quality of code
• Be responsive to change requests and feature requests
• Write code that is cross-platform and cross-device compatible
• MERN full stack developer must have the ability to wear many hats and learn new technologies quickly
• For MERN stack developer job, candidate must have good Knowledge of Node Debuggin
• Understanding & proficiency in REST APIs.
• MERN stack developers should know Git Repository and Jira.
• Integration of data storage solutions [RDBMS, NoSQL DB]
Required Candidate profile:
• Excellent in basic programming in any web technology Server and Client
• Like ReactJS/Node JS/ VueJS and Server-side scripts
• Basic knowledge in APIs, Micro Services
• Hands-On experience in Web development frameworks
• Hands-On in Database queries and concepts
• Understanding of performance testing and optimization techniques
Experience Required : 3-6 years.
What You Get at Evervent:
• Exiting work like working with startups to continuously reinvent/apply technology in new ways.
• No bar on salary for deserving Candidates
• Technical coaching to ensure continuous professional growth
• Career coaching by our expert HR staff and senior mentors
• Awards & recognition for your hard work
Our world class facilities include:
• Gaming Area for refreshing your mind
• Coffee/Tea breaks
• Open work culture
• Centrally cooled/heated office space
An exciting opportunity has arisen for a 1st Line Technician to join our growing InVentry support team. This team is a vital part of the organization, as we're the first point of call for our 8,000+ customer base (and growing! ). We aim to deliver world-class service & make customers feel part of the team, working closely together to resolve technical issues.
Responsibilities:
- Answering incoming support queries from our customers via calls and live chat
- Logging and responding to customers through our ticketing system, Zendesk
- Managing assigned tickets promptly, ensuring customers are kept up to date
- Resolve customer queries using remote support software, following all correct processes to come to a timely resolution
- Assist in updating and building our customer knowledge base & best practice guides
- Meeting SLA's and KPI's
Requirements:
- Tech-savvy and have a passion for customer service
- A strong problem solver and think logically at all times
- An advocator of our one-team mentality and a great team player
- A great listener and pride themselves on their impeccable communication skills
- Great at driving their personal development
Job Title: Senior Backend Developer
Location: Mali mahajan road, somwar peth, Pune.
Experience: 5-7 years
Responsibilities:
Backend Development:
- Design, develop, and maintain scalable and high-performance backend systems.
- Utilize AWS Serverless skills (API Gateway, Lambda, DynamoDB, SQS, Event bridge, CloudWatch, permissions, accounts, multi accounts, streams
Technology Stack:
- Proficiency in JavaScript, Node.js, and Typescript for backend development.
- Leverage AWS services to build serverless applications with a focus on efficiency, security, and reliability.
E-commerce Expertise:
- Bring experience in e-commerce projects, with additional consideration for knowledge of Commerce tools.
Communication Skills:
- Communicate effectively with stakeholders across the US, UK, and Australia.
- Collaborate with cross-functional teams to understand requirements and provide technical insights.
Project Collaboration:
- Work closely with front-end developers, QA engineers, and other team members to deliver end-to-end solutions.
Requirements:
- Bachelor’s degree in Computer Science or a related field.
- 5-7 years of backend development experience.
- Strong proficiency in AWS Serverless technologies.
- Expertise in JavaScript, Node.js, and Typescript.
- Experience with e-commerce projects, particularly Commercetools, is an advantage.
- Excellent communication skills to engage with international stakeholders.
About the Role
Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.
About us
Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.
We are a young company with humble beginnings in 2011 that grew from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.
Why should you join us?
- You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
- You enjoy resolving customer issues and providing feasible solutions.
- You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
- You consistently thrive for excellence.
What will you do?
- You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
- You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
- You will explore customer data to identify trends with the objective of issue resolution.
- You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
- You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
- You will be working in different shifts so as to ensure the client issues are addressed on time.
What we look for?
- 2-5 years of experience in 24x7 customer support operations.
- You have experience in B2B Software support and understanding of Saas platforms
- You have excellent communication skills, ability to identify complex customer problems.
- You possess a sense of urgency for problem resolution and knows where to go for that resolution.
- You have the eagerness for learning and staying up-to-date on new product or policy changes.
- Start-up experience would be a plus.
- You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.
• Partner with Senior Engineers to define the frontend technical approach.
• Develop, test, and maintain tools and solutions to facilitate quick and easy customer onboarding.
• Collaborate with Customer Success and Engineering teams to build best-in-market PaaS solutions.
• Work closely with Customer Success, Sales, and Engineering teams on customising enterprise
environments to meet customer requirements.
• Participate in scrum activities to plan, execute and release software.
• Creative and alternate solution recommendations with growth mindset.
Eligibility:
• Minimum 3 years of experience building frontend applications using ReactJS.
• Strong command over HTML and CSS is a must
• Comfortable with using tools like GitHub.
• Should have CI/CD knowledge using GitHub and Azure App Services.
• Should have considerable exposure to developing and deploying React solutions on Azure.
Good to have:
• UX designing experience with XD or Figma.
Model of employment:
• Hybrid
Location:
• Bangalore
Parameters: React JS, Figma, HTML+CSS, Bootstrap, Azure App Services,
Continuous Integration / Deployment, GitHub
XressBees – a logistics company started in 2015 – is amongst the fastest growing companies of its sector. Our
vision to evolve into a strong full-service logistics organization reflects itself in the various lines of business like B2C
logistics 3PL, B2B Xpress, Hyperlocal and Cross border Logistics.
Our strong domain expertise and constant focus on innovation has helped us rapidly evolve as the most trusted
logistics partner of India. XB has progressively carved our way towards best-in-class technology platforms, an
extensive logistics network reach, and a seamless last mile management system.
While on this aggressive growth path, we seek to become the one-stop-shop for end-to-end logistics solutions. Our
big focus areas for the very near future include strengthening our presence as service providers of choice and
leveraging the power of technology to drive supply chain efficiencies.
Job Overview
XpressBees would enrich and scale its end-to-end logistics solutions at a high pace. This is a great opportunity to join
the team working on forming and delivering the operational strategy behind Artificial Intelligence / Machine Learning
and Data Engineering, leading projects and teams of AI Engineers collaborating with Data Scientists. In your role, you
will build high performance AI/ML solutions using groundbreaking AI/ML and BigData technologies. You will need to
understand business requirements and convert them to a solvable data science problem statement. You will be
involved in end to end AI/ML projects, starting from smaller scale POCs all the way to full scale ML pipelines in
production.
Seasoned AI/ML Engineers would own the implementation and productionzation of cutting-edge AI driven algorithmic
components for search, recommendation and insights to improve the efficiencies of the logistics supply chain and
serve the customer better.
You will apply innovative ML tools and concepts to deliver value to our teams and customers and make an impact to
the organization while solving challenging problems in the areas of AI, ML , Data Analytics and Computer Science.
Opportunities for application:
- Route Optimization
- Address / Geo-Coding Engine
- Anomaly detection, Computer Vision (e.g. loading / unloading)
- Fraud Detection (fake delivery attempts)
- Promise Recommendation Engine etc.
- Customer & Tech support solutions, e.g. chat bots.
- Breach detection / prediction
An Artificial Intelligence Engineer would apply himself/herself in the areas of -
- Deep Learning, NLP, Reinforcement Learning
- Machine Learning - Logistic Regression, Decision Trees, Random Forests, XGBoost, etc..
- Driving Optimization via LPs, MILPs, Stochastic Programs, and MDPs
- Operations Research, Supply Chain Optimization, and Data Analytics/Visualization
- Computer Vision and OCR technologies
The AI Engineering team enables internal teams to add AI capabilities to their Apps and Workflows easily via APIs
without needing to build AI expertise in each team – Decision Support, NLP, Computer Vision, for Public Clouds and
Enterprise in NLU, Vision and Conversational AI.Candidate is adept at working with large data sets to find
opportunities for product and process optimization and using models to test the effectiveness of different courses of
action. They must have knowledge using a variety of data mining/data analysis methods, using a variety of data tools,
building, and implementing models, using/creating algorithms, and creating/running simulations. They must be
comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion
for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes.
Roles & Responsibilities
● Develop scalable infrastructure, including microservices and backend, that automates training and
deployment of ML models.
● Building cloud services in Decision Support (Anomaly Detection, Time series forecasting, Fraud detection,
Risk prevention, Predictive analytics), computer vision, natural language processing (NLP) and speech that
work out of the box.
● Brainstorm and Design various POCs using ML/DL/NLP solutions for new or existing enterprise problems.
● Work with fellow data scientists/SW engineers to build out other parts of the infrastructure, effectively
communicating your needs and understanding theirs and address external and internal shareholder's
product challenges.
● Build core of Artificial Intelligence and AI Services such as Decision Support, Vision, Speech, Text, NLP, NLU,
and others.
● Leverage Cloud technology –AWS, GCP, Azure
● Experiment with ML models in Python using machine learning libraries (Pytorch, Tensorflow), Big Data,
Hadoop, HBase, Spark, etc
● Work with stakeholders throughout the organization to identify opportunities for leveraging company data to
drive business solutions.
● Mine and analyze data from company databases to drive optimization and improvement of product
development, marketing techniques and business strategies.
● Assess the effectiveness and accuracy of new data sources and data gathering techniques.
● Develop custom data models and algorithms to apply to data sets.
● Use predictive modeling to increase and optimize customer experiences, supply chain metric and other
business outcomes.
● Develop company A/B testing framework and test model quality.
● Coordinate with different functional teams to implement models and monitor outcomes.
● Develop processes and tools to monitor and analyze model performance and data accuracy.
● Develop scalable infrastructure, including microservices and backend, that automates training and
deployment of ML models.
● Brainstorm and Design various POCs using ML/DL/NLP solutions for new or existing enterprise problems.
● Work with fellow data scientists/SW engineers to build out other parts of the infrastructure, effectively
communicating your needs and understanding theirs and address external and internal shareholder's
product challenges.
● Deliver machine learning and data science projects with data science techniques and associated libraries
such as AI/ ML or equivalent NLP (Natural Language Processing) packages. Such techniques include a good
to phenomenal understanding of statistical models, probabilistic algorithms, classification, clustering, deep
learning or related approaches as it applies to financial applications.
● The role will encourage you to learn a wide array of capabilities, toolsets and architectural patterns for
successful delivery.
What is required of you?
You will get an opportunity to build and operate a suite of massive scale, integrated data/ML platforms in a broadly
distributed, multi-tenant cloud environment.
● B.S., M.S., or Ph.D. in Computer Science, Computer Engineering
● Coding knowledge and experience with several languages: C, C++, Java,JavaScript, etc.
● Experience with building high-performance, resilient, scalable, and well-engineered systems
● Experience in CI/CD and development best practices, instrumentation, logging systems
● Experience using statistical computer languages (R, Python, SLQ, etc.) to manipulate data and draw insights
from large data sets.
● Experience working with and creating data architectures.
● Good understanding of various machine learning and natural language processing technologies, such as
classification, information retrieval, clustering, knowledge graph, semi-supervised learning and ranking.
● Knowledge and experience in statistical and data mining techniques: GLM/Regression, Random Forest,
Boosting, Trees, text mining, social network analysis, etc.
● Knowledge on using web services: Redshift, S3, Spark, Digital Ocean, etc.
● Knowledge on creating and using advanced machine learning algorithms and statistics: regression,
simulation, scenario analysis, modeling, clustering, decision trees, neural networks, etc.
● Knowledge on analyzing data from 3rd party providers: Google Analytics, Site Catalyst, Core metrics,
AdWords, Crimson Hexagon, Facebook Insights, etc.
● Knowledge on distributed data/computing tools: Map/Reduce, Hadoop, Hive, Spark, MySQL, Kafka etc.
● Knowledge on visualizing/presenting data for stakeholders using: Quicksight, Periscope, Business Objects,
D3, ggplot, Tableau etc.
● Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural
networks, etc.) and their real-world advantages/drawbacks.
● Knowledge of advanced statistical techniques and concepts (regression, properties of distributions,
statistical tests, and proper usage, etc.) and experience with applications.
● Experience building data pipelines that prep data for Machine learning and complete feedback loops.
● Knowledge of Machine Learning lifecycle and experience working with data scientists
● Experience with Relational databases and NoSQL databases
● Experience with workflow scheduling / orchestration such as Airflow or Oozie
● Working knowledge of current techniques and approaches in machine learning and statistical or
mathematical models
● Strong Data Engineering & ETL skills to build scalable data pipelines. Exposure to data streaming stack (e.g.
Kafka)
● Relevant experience in fine tuning and optimizing ML (especially Deep Learning) models to bring down
serving latency.
● Exposure to ML model productionzation stack (e.g. MLFlow, Docker)
● Excellent exploratory data analysis skills to slice & dice data at scale using SQL in Redshift/BigQuery.
Requirements:
- Strong programming experience in javascript, HTML/CSS.
- Experience of creating and consuming REST APIs and SOAP services.
- Strong knowledge and awareness of Web Technologies and current web trends.
- Working knowledge of Security in Web applications and services.
- experience in using the NodeJS framework with good understanding of the underlying architecture is a plus
- Experience of deploying web applications on Linux servers in production environment.
- Excellent communication skills.
Responsibilities:
- Independent team member for analyzing requirements, designing, coding, and implementing Avaamo's Conversation AI products.
- As an Avaamo product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
- Drive solution implementation using the Conversational design approach.
- Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
- Conduct training and technical guidance sessions for partner and customer development teams.
- Evaluating reported defects and the correction of prioritized defects.
- Travel onsite to customer locations for close support.
- Document how to's and implement best practices for Avaamo product solutions.
Experience in .Net Framework , C# , WCF , ASP.Net ,
Well - versed with Javascript , Jquery , AJAX .
Good understanding of Razor , HTML , CSS