Position - User Researcher
Location - Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.
You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user
Roles & Responsibilities
- Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
- Help to develop and track quantitative measures of user experience (goals, metrics)
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
- Work closely with product teams to identify research questions.
- Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
- Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
- Interpret and analyze research results through the lens of UX and social science.
- Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
- Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.
Skills Required
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
- BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
- 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method
Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
Years of Exp – 2+ Years
![companies logos](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fhiring_companies_logos-v2.webp&w=3840&q=80)
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
Company video
![upGrad's video section](/_next/image?url=https%3A%2F%2Fimg.youtube.com%2Fvi%2FMTdpHs6HWwM%2Fmaxresdefault.jpg&w=3840&q=75)
![upGrad's video section](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fyt_play_red.png&w=3840&q=75)
Connect with the team
Similar jobs
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fangular.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Freact.png&w=32&q=75)
We are looking for a PHP Laravel developer to join our agile team of professionals.
Apply now for the role of a Laravel Developer at Codebuddy, which is opening doors for skilled, energetic developers looking for challenging roles.
If you are passionate about technology, constantly seeking to learn and improve your skill set, create multiple layers of applications while working cross-functionally across different infrastructures. You would fit perfectly if you love problem-solving, design, and creating quality offerings.
Responsibilities:
● Discussing project aims with the client and development team.
● Designing and building web applications using Laravel.
● Troubleshooting issues in the implementation and debug builds.
● Working with front-end and back-end developers on projects.
● Testing functionality for users and the backend.
● Ensuring that integrations run smoothly.
● Scaling projects based on client feedback.
● Recording and reporting on work done in Laravel.
● Maintaining web-based applications.
● Presenting work in meetings with clients and management.
What You Need To Apply (Technical Competency) :
● A degree in programming, computer science, or a related field.
● Minimum 1 year experience working with PHP, performing unit testing, and managing APIs such as REST.
● A solid understanding of application design using Laravel.
● Knowledge of database design and querying using SQL.
● Proficiency in HTML, CSS3, jQuery, JSON, JavaScript and Bootstrap framework.
● Writing server-side web application logic, back-end components, connect the application with other web services & support the front-end developers.
● Experience in developing high-end web applications in JavaScript Frameworks (Angular JS/React JS/Vue JS) along with API building will be considered as an advantage.
● Understanding accessibility and security compliance.
● Ability to perform UI/backend tests to optimize performance
● Practical experience using the MVC architecture.
● Must be proficient in the use of GIT
● Great communication skills.
● Self-motivated with the ability to work independently or jointly in a self-directed way.
● Good to have previous experience of direct client interaction for project briefs and
updates.
If you have it all in you, we are happy to have you with us!
We are seeking a skilled and proactive Agile Automation QA to join our dynamic team. The ideal candidate will work closely with cross-functional Agile teams to ensure the delivery of high-quality software through the development and execution of automation test strategies. This role requires a strong understanding of Agile principles, expertise in automation tools, and the ability to collaborate effectively in a fast-paced environment.
Key Responsibilities:
- Test Automation:
- Design, develop, and maintain robust automation frameworks for functional, regression, and integration testing.
- Automate test cases using tools like Selenium, Cypress, Appium, or similar frameworks.
- Agile Collaboration:
- Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Work closely with developers, product owners, and other QA team members to define acceptance criteria and ensure test coverage.
- Test Planning and Execution:
- Develop or follow detailed test plans, test scripts, and test data based on user stories and requirements.
- Execute automated and manual test cases, analyze results, and report defects promptly.
- Continuous Improvement:
- Continuously enhance automation frameworks and adopt best practices to improve test efficiency and coverage.
- Contribute to the CI/CD pipeline by integrating automated tests into the build process.
- Quality Metrics and Reporting:
- Track and report key quality metrics such as defect density, test coverage, and automation effectiveness.
- Provide regular updates on testing progress and challenges.
Required Skills and Qualifications:
- Experience: 4+ years in QA, with a strong focus on test automation.
- Technical Expertise:
- Proficiency in programming languages such as Java, Python, JavaScript, or C#.
- Experience with test automation tools like Selenium, Cypress, Appium etc..
- Knowledge of API testing tools like Postman, RestAssured etc..
- Familiarity with Agile development methodologies.
- Understanding of CI/CD tools such as Jenkins, GitLab CI, or CircleCI.
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration abilities.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fpython.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fflask.png&w=32&q=75)
Dear Candidate,
Greetings from INFOMATICS CORP!!!
We are looking for an ambitious Python Developer who can join us Immediately or by 15- 30 Days.
Responsibilities:
- Relevant Experience required 3 to 5 years.
- Strong proficiency in python programming language along with expertise in backend development framework such as
- Django or Flask. (DSA and Design patterns are mandatory).
- Hand on Experience in REST API development and database such as PostgreSQL.
- Good knowledge of versions control systems like GIT, Bitbucket
- Implementation testing strategies such as unit testing (PyTest), integration testing and end to end testing
- Basic knowledge of Docker/Podman and Jenkins.
g. Good have if they basic knowledge in Mainframe tech such JCL, and TWs.
If you are interested in this position, share the below details and kindly attach your resume.
Current location-
Ready to relocate to Bangalore (Yes/No)-
Official Notice period -
Serving Notice period (If yes, Mention LWD)-
Total years of experience in IT -
Experience in Python Development -
Experience in Django/Flask-
Experience in Pytest/ Unit test-
Current CTC-
Expected CTC-
PF Account (Yes/No)-
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fc.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fc_sharp.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fpython.png&w=32&q=75)
You will collaborate with a multidisciplinary engineering team to develop various
applications for the Additive Manufacturing process chain.
• You will be required to research and implement advanced algorithms and mathematical
models.
• You will optimize CPU performance and memory usage of applications.
• You will be involved in the design of the software architecture.
• You should be self-motivated and have strategic thinking abilities.
• The working environment and architecture primarily consists of C++ geometry processing
and simulation libraries, coupled with visualization frameworks
Writing and Documenting High-Quality Code for Additive Manufacturing applications
• Developing Algorithms for Performance Improvements
• Bug Fixing and Regression Testing
• Developing Test Cases
• Designing, Developing and Implementing Geometry Processing Libraries
• Leading a Team of Junior Software Engineers and Developers (This ability will be a plus)
• Good Understanding of OOPs Concepts, Design Patterns
• Hands-On Experience in Developing Applications for The Geometry Domain
• Math Proficiency - Linear Algebra, Numerical Analysis, Computational Geometry
• Ability to Work with A Multi-Disciplinary Team of Engineers.
• Technologies (Some combination of these will be suitable)
o Strong C++, C# Skills
o Python
o OpenGL, WPF
o C#.Net, ASP.NET
o JavaScript, React, Node.js
o GPGPU, CUDA
o Full-stack cloud development
o Familiarity with Azure Dev Ops
We are hiring a Technical Business Analyst who wants to advance their knowledge and experience in Privacy & Security. The ideal candidate will have interest and experience in data privacy and application & data security. We will be providing training resources to ramp up on privacy & security, but candidates with technical background, and interest in privacy & security are preferred.
As the successful candidate, you will be required to:
- Gathering and documenting needs and use of data from internal and external stakeholders, including privacy requirements based on laws & regulations, document security best practices and requirements.
- Research, analyze, and document business requirements. Prepare high quality analysis such as summarizing security best practices, privacy laws, business requirements specifications, functional and technical specifications, traceability matrices, etc.
- Create user stories based on functional requirements gathered from business teams.
- Work with developers and support teams to resolve defects and environment issues
- Creating data and process workflows.
- Good communication and problem-solving skills.
- Engage and work closely with development team and stakeholders, including attending scrum meetings.
To be eligible for this role, you should possess the following:
- Bachelor’s or Engineering Degree in Computer Science or a related field.
- 4+ years of relevant experience as a Business Analyst.
- 2+ years of experience using JIRA and Confluence.
- Should have good communication and presentation skills with the ability to adapt to a range of audiences
- Must be self-driven, self-motivated with good soft skills.
- Must have good software engineering skills, thorough knowledge of SDLC, STLC.
- Excellent organizational and time management skills
- Quick learner and attention to detail
- Portray strong analytical and problem-solving skills and the ability to work within a collaborative team environment; Ability to multi-task and manage multiple projects
- Open for new challenges and learning and flexible to work and support the team as per the business need
- Understand and analyze Business, Functional, and technical requirements of the project
- Knowledge in using any of the bug tracking tool like Bugzilla/Jira
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Freact.png&w=32&q=75)
Responsibilities:
● Take end to end ownership of all products right from conceptualization till production.
● Develop cross-platform user-facing features using React JS.
● Drive major frontend architecture decisions along with Product Managers and
Engineering Head.
● Building reusable components and front-end libraries for future use.
● Translating designs and wireframes into high-quality code.
● Optimizing components for maximum performance across a vast array of
web-capable devices and browsers
Requirements:
● 6+ years of relevant experience in core frontend technologies (JS, React,
Redux,GraphQL)
● You're an engineer by heart and not just a developer.
● You're innovative and able to pitch ideas to your colleagues.
● You're able to work with Product Managers, Designers and call out things upfront
from an engineering perspective.
SDET - Mobile
Skills: Appium, Java, Selenium
SDET - Web
Skills: Java, Selenium, restassured
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fnet.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fangular.png&w=32&q=75)
Job Description:
- Provide timely status updates and proactive communications on issues to the managers and clients
- Manage full SDLC including development queue and change requests and plan deployments
- Develop and maintain application updates and changes
- Develop new modules in application including interfaces and APIs
- Contribute to meet overall organization initiatives/objectives
- Have the ability and willingness to acquire in-depth understanding of domain and existing products (beyond software) to deliver enhancements/ fixes for customer requirements.
- Must be able to provide long-term commitment
Experience
- Expert with http://asp.net/" target="_blank">ASP.Net Web Forms, MVC, Web API, C#, http://vb.net/" target="_blank">VB.Net (at least 2-3 yrs)
- Expert with SQL Server 2008+ and writing queries
- Expertise with jQuery, Javascript
- Strong OOPs concepts
- Ability to meet objectives, goals and deadlines with minimal supervision
- Must be fluent in written and spoken English to interact with international clients
Prefer immediate joining or short notice period. Please Apply Now.
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fdata_science.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fpython.png&w=32&q=75)
![skill icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fskill_icons%2Fr.png&w=32&q=75)
![icon](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fsearch.png&w=48&q=75)
![companies logos](/_next/image?url=https%3A%2F%2Fcdn.cutshort.io%2Fpublic%2Fimages%2Fhiring_companies_logos-v2.webp&w=3840&q=80)