Position - User Researcher
Location - Mumbai/Bangalore
About Us
upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.
- upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
- upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
- upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
- We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
- upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
- Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning
About the Role
The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.
You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user
Roles & Responsibilities
- Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
- Help to develop and track quantitative measures of user experience (goals, metrics)
- Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
- Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
- As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
- Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
- Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
- Work closely with product teams to identify research questions.
- Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
- Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
- Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
- Interpret and analyze research results through the lens of UX and social science.
- Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
- Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.
Skills Required
- You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
- BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
- 2+ years of experience in applied product research Knowledge of qualitative and quantitative research method
Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
Years of Exp – 2+ Years
Shubham Vishwakarma
Full Stack Developer - Averlon
About upGrad
About
upGrad is an online higher education platform. Founded by Ronnie Screwvala, Mayank Kumar, Ravijot Chugh and Phalgun Kompalli in March’ 2015, upGrad provides rigorous industry-relevant programs designed and delivered in collaboration with world-class faculty and industry. Merging the latest technology, pedagogy, and services, upGrad is creating an immersive learning experience – anytime and anywhere.
Through exclusive partnerships with some of the most prominent universities like IIIT-Bangalore, MICA, BITS Pilani, ISB, Cambridge Judge Business School- our aim to impart university education, online.
Learning online can be tough, especially when you have to do it all by yourself. Reasons why you should upskill with UpGrad:
- We provide an engaging experience via our suite of learning applications right from the university applications till you get a job and transition
- We provide structured online courses in collaboration with some of the prominent universities and industry experts
- We co-create a rigorous curriculum in collaboration with these universities to provide the learners with a holistic learning experience
- All our courses are comprehensive, structured and rigorous - delivered online, providing you the flexibility and opportunity of continuous learning
- We conduct regular live lectures with the industry experts and the professors
- Each of our learners is allocated with a dedicated student mentor who helps them chart a career path and motivates them to push themselves
- We provide in-depth feedback on all the assignments, case studies, and projects
- We have delivered 400+ successful career transitions and we’re committed to building careers of tomorrow
- You get access to an alumni network of 3,000+ students across the globe
- We also conduct periodic offline events like Hackathons, Bootcamps, Alumni Nights and connect you not only to the professors and industry experts but the peers in your batch too
- Last but not the last, we provide career assistance and help all the learners with interview preparations, mentorship calls, and job placements even after the completion of the program
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This role exists to build and maintain the foundation of our digital visibility.
Not campaigns. Not gimmicks. Fundamentals done right, every day. You will work closely with the content and strategy team and take ownership of execution across SEO, AEO, on page, off page, and technical hygiene. This is a hands on role for someone who wants to grow into a strong SEO and growth professional. If you are looking only for posting blogs and checking rankings, this role is not for you.
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• Identify cannibalization, thin content, and indexing issues
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• Assist in setting up workflows for recurring SEO tasks
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Reporting and Analysis
• Track rankings, traffic, impressions, clicks, and conversions
• Prepare weekly and monthly SEO performance reports
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• Strong understanding of on page and technical SEO fundamentals
• Working knowledge of Google Search Console and Google Analytics
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• Basic understanding of HTML, schema, and page structure
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Job Title: Tele Caller (Bengali Language)
Location: Thane
Openings: 2
Job Description:
We are hiring experienced Tele Callers with a strong sales background. The candidate will be responsible for making outbound calls, explaining products/services to customers, and closing sales. Maintaining proper follow-ups and achieving assigned targets will be part of the role.
Key Responsibilities:
Make outbound sales calls to customers
Explain products/services clearly and confidently
Handle customer queries and objections
Achieve daily and monthly sales targets
Maintain call records and follow-ups
Requirements:
Graduation is mandatory
Experience in sales/telecalling background required
Fluent in Bengali (mandatory)
Good communication and convincing skills
Salary:
₹35,000 to ₹40,000 take-home per month
Preferred Candidate:
Immediate joiner
Target-oriented and self-motivated
About Kinematic Digital
Kinematic Digital is a fast-growing digital and SaaS solutions company focused on delivering innovative, scalable, and customer-centric technology products. We help businesses accelerate growth through cutting-edge digital platforms, data-driven insights, and seamless user experiences.
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- Build, manage, and mentor a high-performing sales team
- Own the end-to-end sales cycle: lead generation, qualification, demo, negotiation, and closing
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- Identify new business opportunities across SMB, mid-market, and enterprise segments
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- Proven track record of consistently meeting or exceeding sales targets
- Experience with CRM tools such as Salesforce, HubSpot, or similar platforms
- Excellent communication, negotiation, and presentation skills
- Strong analytical and problem-solving abilities
- Ability to thrive in a fast-paced, high-growth environment
Preferred Qualifications
- Experience selling to global markets (US, Europe, or APAC)
- Familiarity with product-led growth (PLG) and inside sales models
- Exposure to digital marketing or technology solutions sales
- MBA or equivalent business qualification
🎥 We’re Hiring: Videographer (Content, Shoot & Editing)
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🕘 Timing: 9:30 AM – 6:30 PM | 🗓️ 6 Days Working
💼 Experience: 4–6 Years (F&B / Lifestyle / Hospitality / Advertising)
✨ About the Role:
Bring brands to life through creative, high-quality video storytelling for social media & campaigns!
🔹 Key Responsibilities:
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💡 Collaborate with marketing for fresh storytelling ideas
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Java- 2-5 years of professional Android Application development experience.
- Experience in designing, development, and REST API Integration of Android Applications using Dart, Java, or Kotlin.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Ability to design, build, and maintain high-performance, reusable, and reliable code.
- Deep knowledge of Android SDK, different versions of android, and handling of multiple screen sizes.
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- Identify customer needs and help customers use specific features
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
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Tacnik is an award-winning technology startup founded in 2016, Tacnik’s USP is its ability to combine myriad technologies — Virtual Reality, Augmented Reality, IoT, Gesture Technology, App Development & Game Development— to create holistic experiences for clients.
In the last 4 years, they’ve developed experiential tech solutions for a wide range of companies, many of which have been life-changing for their users. From global tech giants like Facebook, Amazon, and LinkedIn to home-grown startups like PayTM and Myntra to more traditional organizations like Tech Mahindra, the Tamil Nadu Government, BIRD-NABARD, and the Delhi Police.
Tacnik has also designed a scalable virtual events platform called Samaaro. Samaaro is designed keeping with the goal of making virtual events as life-like as possible. From industry conferences, trade shows, and fairs to exhibitions and online community meets, Saamaro has a host of features specially to make virtual events as immersive as possible. Given the burgeoning need for holding events virtually without compromising on the quality of the experience, Samaaro has seen rapid growth in the last few months, not only in India but across the globe.
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· Hands-on experience with conceptualizing design projects, coordinating with creative teams, and working on its execution.
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· Hold a position of responsibility and have a scope for growth to other job roles.
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· Oversee conceptualization of design projects.
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· Conceptualise original and unique designs and illustrations.
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· Coordinate between marketing and design teams to ensure smooth flow of work and
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· Proven work experience as a Senior Designer, Graphic Designer, or similar role
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· Ability to meet deadlines and collaborate with a team
Job Details
· Job Location: Bengaluru
· Company/Industry: IT/Software
· Position/Role: Senior Graphic Designer
· Website: http://samaaro.com/
· LinkedIn: https://www.linkedin.com/company/tacnik/
·
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Full Stack Developer - Averlon