Sales Analyst

Job Description – SYSTEMS ENGINEER Role Description

This is a full-time on-site role for an Information Technology Systems Engineer in Dubai.

The systems engineer will be responsible for network & server implementation, administration,

engineering, security, troubleshooting, managing and executing Annual Maintenance Contracts (AMC) & Managed Services, and overall IT services support to ensure seamless operations.

Job Responsibilities:

1. Provide prompt and satisfactory client service on System Integration assignments of IT installation and services by:

a. Performing periodic and routine onsite and offline maintenance of equipment and software as per client requirement and company Service Level Agreement (SLA).

b. Prediction of client requirements based on assignment for planned and unplanned service activities.

c. Prioritize client requirements and achieve prompt response based on criticality and urgency.

d. Ensuring monthly health check-up report as per SLA each of the assigned customers.

e. Ensure business continuity with zero downtime.

2. Independently handles complex tasks and oversees full AMC contracts.

3. Maintain 100% SLA compliance (response time, resolution time, documentation).

4. Perform preventive and corrective maintenance on IT hardware, software, networks and security through remote and onsite technical support

5. Provide remote and onsite technical support to clients and ensure timely resolution of issues and maintain client satisfaction.

6. Maintain documentation of client infrastructure, asset logs, ticket logs, SLA performance reports and service reports. Submit monthly AMC performance reports (downtime, costs, client satisfaction).

7. Collaborate with the sales team to identify potential upselling opportunities within existing AMC clients.

8. Resolve escalated complaints related to AMC services.

9. Engage in completing training and holding certifications pertinent to IT technologies and practices.

10. Engage in Pre-sales activities:

a. Conduct site assessments, technical evaluations, and feasibility studies to support solution design.

b. Deliver product and solution presentations to clients, demonstrating technical capabilities and value proposition.

13. Liaise with client departments and customers and keep a fruitful relationship.

14. Control usage of maintenance tools, stores and equipment.

15. Monitor and control maintenance costs for assigned tasks.

16. Adhere to health and safety policies and procedures of client and company.

17. Obtain and upgrade required competency training and certification from vendors and relevant institutes for maintaining and enhancing the technical competency of the employee.

18. Keep abreast of the developments and research in the chosen domain of ICT and in-turn disseminate and train internal resources.

Qualifications:

 Troubleshooting and Information Technology expertise.

 Server Administration, M365, and Cyber security skills.

 Experience with Server management, backup and storage solutions.

 Strong problem-solving and analytical skills.

 Experience with Server infrastructure, Firewall Implementations, network infrastructure and systems.

 Experience with ticketing systems, remote monitoring tools and remote desktop applications.

 Certifications such as Cisco CCNA/MCSE.

 Bachelor’s degree in computer science, Information Technology, or related field.

 Excellent communication and teamwork abilities.

 Ability to adapt to changing technology trends and advancements.

Other Details:

 Immediate joiners preferred

JOB DESCRIPTION FOR GRAPHIC DESIGNER ROLE 

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title: Graphic Designer 

Department: UX/UI 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts:  6Day (9:30 AM – 6:30 PM) 

Reporting To: Manager 

Vacancies: 3–5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month 

About the Role: 

We are seeking a creative and versatile Graphic Designer to produce visually compelling designs across digital and print platforms. The ideal candidate will collaborate with the creative team, marketing, and other stakeholders to create designs that effectively communicate the brand message and engage audiences. 

Key Responsibilities: 

• Create visually engaging graphics for websites, social media, marketing campaigns, brochures, presentations and other digital/print materials. 
• Develop design concepts that communicate a clear message and reflect brand identity and business objectives. 
• Present and explain design ideas and concepts to the creative team and stakeholders, incorporating feedback effectively. 
• Use industry-standard design software including Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects) and emerging tools such as Figma, Canva, or Adobe XD. 
• Design creative assets for digital channels, including websites, social media posts, email campaigns, display ads, and motion graphics. 
• Produce print-ready materials such as brochures, flyers, posters, banners, and packaging. 
• Collaborate with cross-functional teams to ensure consistency in design direction across all platforms. 
• Stay updated with the latest design trends, typography, motion graphics, UI/UX design principles, and emerging technologies to enhance creativity. 
• Manage multiple projects simultaneously, meeting deadlines in a fast-paced environment. 

Skills & Competencies: 

Must-Have Skills 

• Expert knowledge of design software including Adobe Creative Suite (Illustrator, Photoshop, InDesign, After Effects). 
• Proficiency in tools like Figma, Canva, or Adobe XD is a plus. 
• Strong understanding of typography, color theory, layout, composition, and visual hierarchy. 
• Experience designing for both digital and print formats. 
• Knowledge of UI/UX design, motion graphics, and social media design trends. 
• Strong attention to detail and ability to maintain visual consistency. 
• Excellent communication skills to articulate design ideas clearly to non-design stakeholders. 
• Ability to adapt to new design trends, technologies, and industry innovations. 

Good-to-Have Skills: 

• Basic animation and video editing skills. 
• Familiarity with Figma, Sketch, or other UI/UX design tools. 
• Knowledge of HTML/CSS basics for web design collaboration. 
• Social media design experience tailored for platforms like Instagram, LinkedIn, Facebook, and YouTube. 
• Understanding of branding and marketing concepts. 
• Additional certifications in graphic design or digital marketing 

Qualifications: 

• Graduate in any discipline (B.A., B.Com, BBA, or equivalent). 
• 0-3 years of professional graphic design experience. 
• Certification in design or relevant software is preferred. 

Compensation & Benefits 

• Competitive salary (based on experience). 
• Health & Medical Insurance, Gratuity, and Retirement Benefits. 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses. 
• Access to training programs, certifications, and mentorship. 
• Cross-functional exposure and opportunities for career growth and advancement. 

If you are interested contact me at

aravindgorla

@

kiaraglobalservices.com

or

928

11

11

527

Academic Qualification: Any Graduate (B. Com, B.Sc., BBA) or MBA (Marketing)

Experience: 4+ Years of experience

Job Summary & Key Responsibilities :

Must own a two-wheeler & a valid driving license

Skills & Proficiency:

Experience in Building Materials, Construction, Insurance or other industry.

Work experience in the real estate industry or construction industry having contacts in builders, Developers & construction companies is preferred.

Communication Skills: English, Telugu & Hindi

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

Skills:

• Proficient in Go programming language with experience in building high-performance, scalable applications
• Experience with Java development a plus
• Familiarity with Git version control systems (e.g., GitHub, GitLab, BitBucket, SVN)
• Solid understanding of RESTful web services APIs
• Experience with CI/CD tools like Jenkins
• Experience with NoSQL databases
• Experience working with PostgreSQL databases

Responsibilities:

• Design, develop, and maintain robust and efficient Go code
• Collaborate with cross-functional teams to design, implement, and deploy new features
• Participate in code reviews and ensure high code quality
• Troubleshoot and debug complex technical problems
• Stay up-to-date with the latest advancements in Go and related technologies

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products